It really all unraveled when the first contractor arrived to my house. The demolition guy…read more(ex-husband of employee) damaged a couple walls and my porch. After install, I immediately noticed a squeaky/crunchy noise when walking on my new LVP. After a round of finger pointing, an independent flooring inspector came out and identified that the manufacturer was not at fault, but it was in fact the installer. This process took months and the end result was that there was negligence during prep/installation so back over to the ladies for action. Original purchase and install occurred in July and its now September and just this week the floors were redone, but still experiencing the same noise -- just not to the same degree. I was told to wait for it to settle.. So we will see! I can't help but laugh at this point that I originally paid $700 for quarter-rounds during installation because "they would be damaged" but during the second round of install they did not replace the quarter-rounds and here I am repainting them (yes, full reno back in July). There is no doubt that the ladies are fantastic saleswomen and very helpful with recommending flooring options. Furthermore, they stand behind correcting deficiencies. However, for the amount of money I paid -- I expect quality craftsmanship throughout the entire process.

Carpet One on 23rd Ave in Gainesville charged the balance due on my credit card before the job was…read morecompleted. This was after the office person agreed that I would only pay when the job was finished. When I told them to reverse the charge or I would dispute it with my credit card, they threatened to place a lien on my property. The job was not completed when promised due to the installers getting drunk the night before and then not showing up the following day. Carpet One dishonest and fraudulent business practices should trigger consumer caution.

Dave and the guys were very polite and professional. These guys were very organized and were on a…read moremission to get the job done. They wasted no time and did an excellent job. They even cleaned up as they went from room to room. If you're looking for a flooring company this is the company you are looking for.

Replace carpet. All done in a matter of days. Very personable service. They even did a small side…read moreproject that added to my satisfaction

We recently purchase ceramic tile Milad was great to work with and meet all time lines…read more He was recommended by a friend and exceeded our expectations Walter and his assistant the installers were great on time daily, left things neatly picked up before they left daily The job took three days and it was beautiful I would recommend this team 100% Great job

Have used them previously with no complaints. This time the floor installer he sent for my project…read more (Josh, Legacy flooring) showed up mid morning for work (10-10:30), the process took twice as long to complete (yes, floor glue was difficult) but the installer came at 10:30, left at 12:30 for two hour lunch on two days. The installer did not put up a dust screen barrier- leading to sawdust smell and fine mist of sawdust in my whole house. Unprofessional. I had to paint the quarter rounds myself bc this isn't included in the estimate??? 3 hrs of painting on my part for this job. If you use this store for flooring, ask for their A team of installers (Mace and son).

Rays saved me a bundle off the box stores and got to my job within 2 days. The installer was…read moreexcellent.

I bought polyester carpet. They installed nylon…read more We agreed upon 6# pad in the hallways and living room, 8# in the bedrooms. They brought only 8# and installed it everywhere. Their installer, Paul and son, did a great install. Experienced and professional, they finished up on day 2 (today, 11/6/25)...only after I noticed the printing on an exposed remnant did I realize they had installed nylon! I will update this positively if, tomorrow, they find a way to make restitution

**The Best of the Best!**…read more As a Realtor specializing in new homes, resales, and various real estate services, I wholeheartedly recommend Contract Carpet & Tile for all your flooring needs. I have worked extensively with this company and with Rob, the owner, who is incredibly knowledgeable in the flooring industry. His commitment to clients is remarkable; he provides honest feedback without sugarcoating information. Rob offers thorough explanations, including the pros and cons of each option, and he prices jobs extremely competitively, outperforming the competition. You will find everything you need here, from flooring to valuable advice and recommendations. Truly, they are the best of the best!**The Best of the Best!**

Amazing Service! Called and requested carpet Wednesday and they installed Thursday. They really did…read moreeverything to help. Truly happy with the outcome.

A lot more than effort and energy in finding the right tiles. We were pointed in the general…read moredirection but no personal effort. Don't think there was any real interest. Was a waste of a one hour round trip.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

I was looking for a transition from VCT to Terrazzo and I called everywhere in town. I spent hours…read moreat Lowe's while they figured out what exactly I was talking about. I called the company that produced the item. They sent me to a tile place in town (whose name escapes me) they were nice enough to send me here. They had *exactly* what I wanted in stock and I didn't have to buy a whole 30 foot roll when all I needed was 15 feet. They were extremely helpful on how to install the reducer.

Very knowledgeable & helpful. Clean storefront with great prices. Family owned which is what this…read moretown needs more of! 10 out of 10 in my book.

Been to every flooring store in Alachua County. The man that spoke to me here was not knowledgable…read more in flooring. Kept giving us information that was incorrect. They have dim lights in the store with ceiling fans running. Very bothersome visually. Husband had to step outside was making him dizzy. So dim you have to go to window to get brighter light to visual ize.