This is the most amazing store. If you are looking for an expert and awesome store to view rugs,…read morebuy rugs , have rugs appraised or cleaned do not go anywhere else. Owners are willing to share their vast experience with you. Also super personable.

We took a round Chinese silk rug in for repair after much of the fringe around the edges had been…read moreaccidentally torn off by a new sweeper. The workmanship was superb. You can not tell the old from the new fringe. Moreover, Cyrus, Nidia and the other employees we met could not have been nicer. When we dropped the rug off, Cyrus came out and explained in detail what needed to be done and why as well as the background and history of this type rug. We must have stayed nearly 45 minutes chatting because we enjoyed each other's company so much. Service, kindness and professionalism could not have been better. This is the way business should always be done.

Rays saved me a bundle off the box stores and got to my job within 2 days. The installer was…read moreexcellent.

I bought polyester carpet. They installed nylon…read more We agreed upon 6# pad in the hallways and living room, 8# in the bedrooms. They brought only 8# and installed it everywhere. Their installer, Paul and son, did a great install. Experienced and professional, they finished up on day 2 (today, 11/6/25)...only after I noticed the printing on an exposed remnant did I realize they had installed nylon! I will update this positively if, tomorrow, they find a way to make restitution

Love this place!!!! It's clean and it feels like a different store every time I go in! The prices…read moreare SOOOO GOOD! $4 for name brand tops and some even still have the tags!!! When you donate something here THEY WILL PICK IT UP FOR FREE!!! What a deal!!! Also, every dollar I spend here go to programs that help children

Upscale my @$$! We were looking at a shag rug that they had rolled up with tape and we asked for…read morethem if it was okay to unroll. When we did it was filthy and matted down. We decided not to buy it and her response was "This is not Neiman Marcus, it's a thrift shop!" We immediately left. No need for condescending rudeness, thanks anyway! They would NEVER have had a dirty rug on display at Haven Hospice Thrift. Doesn't take a department store to clean a rug. I'd say they are more like a high end garage sale than a high end thrift store.

purchased two sets of Clara Clark bed sheets which did not fit my 10" thick mattress and was…read moresupposed to fit 14" mattress, and they were very low quality. I took only one fitted sheet out of original packaging and carefully folded back up and was able to return to original package. Contacted BB&B for an RMA which they issued and was told they would deduct the return shipping charge from my return. I agreed to their terms and returned the sheets. However, when I received my refund it was only $18, I had paid $71, that was quite a charge for return S&H. I had shopped at BB&B all my adult life until they closed all retail stores, was always a great place to shop. But my first purchase through their mail order business has been a disgusting experience. I will never purchase from BB&B again and strongly urge everyone to avoid buying from this mail order business as their customer service is terrible.

I am a big fan of Bed Bath and Beyond! I go to these stores when I have a little extra money…read morefloating around and I want to buy something new and fun! This is exactly what I did this most recent time. I went in and bought an egg mcmuffin maker! It was also on sale! I love just walking around this store and seeing all the different stuff. No matter which Bed Bath you go into the set up is pretty much the same. The location in Gainesville was a little dirty and not very organized. I asked an employee where something was and they walked me to it, but when we got there the employee said, wait this is not what you are looking for and then told me the store is not the best organized. I thought it was interesting hearing that from an employee. But overall we found what I was looking for and it works great! I have used it a ton now! I would recommend this place! Bed Bath is a fun place to go shopping!

Recently moved to Gainesville, and was in need of a sectional for my apartment. I was greeted by…read moreRandy when I walked in, who listened to what I was looking for and what I was looking to spend. Ended up getting what I feel is an amazing deal on a sectional, tables, rug, and lamps combo. I had visited the national chains prior to giving this place a go, and not only were the sectionals alone more than my bundle, but they were not available for over a month. In terms of the financing process, it was a breeze. Randy was completely transparent about the terms and conditions, and never once did I feel pressured. Highly recommend Furniture Country, and will shop here as long as I remain in Gainesville!

Knowledgeable feels Very homey and professional along with…read morefriendly . The prices are affordable and they have various options for payment's

A fun place to just go up & down the aisles. It is like a treasure hunt & you always see things…read moreyou like that you didn't know you needed.

my daughter bought me two recliners . one of them did not recline do we took it back. the manager…read moreon duty was great . he exchanged the chair for another one. but after removing from box, we realized this recliner has a few problems. i will return that on tomorrow but i just can't to say customer service has been great so far. the manager working this evening was great.

Visited the store with the intenti on of getting an…read moreestimate, but we walked out with the impression the representative was not interested in our business. I did call around 45 minutes later and got no better results. Dissatisfied and disappointed.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.