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    Cyrus Rugs

    5.0 (6 reviews)
    Closed 9:30 am - 5:30 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Cyrus Rugs

    Rug cleaning

    Upholstery cleaning

    Cyrus Rugs Photos

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    Stanley Steemer

    Stanley Steemer

    2.0
    (12 reviews)

    This is the worst high-dollar mistake I've experienced with a company. They charge $65 per vent…read morefor HVAC Duct Cleaning and $199 for Dryer Duct Cleaning. I believed their NADCA certification and their national name recognition meant I would receive reputable service. I was wrong. What I was left with is unsightly, damaged ceiling texture around several of my HVAC ceiling vents, and a nonworking clothes dryer. They used a blade to cut around the perimeter of each vent to remove them from the ceiling, but still pulled ceiling texture off during vent removal. My hardwood floors, and carpeting, were covered in dust, ceiling texture, and old strips of caulking after they removed the vent covers. They did not clean the vent covers. When they reattached the covers, they attempted to match up the stuck on caulk/ceiling texture (that remained on the vents) to damaged ceiling texture. Some of the larger areas of missing ceiling texture were filled with caulking that yellowed, and cracked, by the next day. My clothes dryer, that was working before their dryer duct cleaning, did not work after their cleaning. It cycled twice through a load of towels without drying them. I had to hire another company to come out and properly clean my dryer duct. Stanley Steemer does not go on the roof to clean the rooftop vent cap. When they clean the dryer duct they push air up towards the roof. This can result in a clogged rooftop vent. I spoke with the Stanley Steemer manager and told him I can provide him with the video of the clogged up roof vent cap & the lint removal (that was provided by the company that fixed the problem). He still refused to offer any kind of refund because he says it is their policy that they do not go on roofs. He also said that although they remove dust from HVAC vents, that doesn't mean you won't have any less dust in your home after their service.

    we had an appointment for 9-1. got a text at 12:20 saying they were on the way. at 1:40 I called…read moreand canceled the service. Highly unprofessional to not be able to make it in a 4 hour window let alone 5 plus hours.

    Cyrus Rugs - carpet_cleaning - Updated August 2026

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