Wilson&#x27;s Custom Flooring

The comment below is speaking nothing but the truth. Sadly,…read morethe same same issue someone had 2 years ago still stands true and i had to go through it myself as well. Had them come to my home, they took photos and measurements and we were advised they would get back to us as soon as possible. One month and a few days later we receive a phone call from their door specialist that he was able to come to our home at 9am (the same day). No heads up. During that month of ZERO communication back to us we decided to seek other potential options. Our last resort for our needs was to overall get new doors which we personally were getting from home depot to put in but we figured we would still love to give Quality Service business for a different part of our project. We had no intentions of not using Quality Service but instead they had no intention of helping us out and overall wasted our time. They had heard that we were moving forward with only a portion of our project and sent my husband a very rude and unnecessary note that they did not want to help us because we were not moving forward with some of the other things we asked for on our quote. Such horrible and sad service. Plus when you have ZERO communication with someone for a month please expect to not have people wait and still want service done from you, even though we gladly still wanted to get service done. Not shocked any more after reading an old review which was a similar experience to ours. Seems like some things just done change.

Don't bother with this guy, he doesn't know construction and he is not interested in actual work…read more He came to my house, wasted my time and tried to push tile jobs I did not want. Apparently, he wants to be a subcontractor for tile. He didn't know how to fix or repair damage and he promised an estimate but since he didn't know what he was doing, never got back in touch. If you have a vacation day from work and want to waste it, call this guy....if you value your time, try someone else!

The Floor Store at Thornebrook

4.5

(8 reviews)

We recently purchase ceramic tile Milad was great to work with and meet all time lines…read more He was recommended by a friend and exceeded our expectations Walter and his assistant the installers were great on time daily, left things neatly picked up before they left daily The job took three days and it was beautiful I would recommend this team 100% Great job

Great people, prices & service. Installed LVP throughout our new home & did it within budget and on…read moretime.

Lentz Joe Supply

(1 review)

I was looking for a transition from VCT to Terrazzo and I called everywhere in town. I spent hours…read moreat Lowe's while they figured out what exactly I was talking about. I called the company that produced the item. They sent me to a tile place in town (whose name escapes me) they were nice enough to send me here. They had *exactly* what I wanted in stock and I didn't have to buy a whole 30 foot roll when all I needed was 15 feet. They were extremely helpful on how to install the reducer.

Carpet One Floor & Home

2.9

(11 reviews)

It really all unraveled when the first contractor arrived to my house. The demolition guy…read more(ex-husband of employee) damaged a couple walls and my porch. After install, I immediately noticed a squeaky/crunchy noise when walking on my new LVP. After a round of finger pointing, an independent flooring inspector came out and identified that the manufacturer was not at fault, but it was in fact the installer. This process took months and the end result was that there was negligence during prep/installation so back over to the ladies for action. Original purchase and install occurred in July and its now September and just this week the floors were redone, but still experiencing the same noise -- just not to the same degree. I was told to wait for it to settle.. So we will see! I can't help but laugh at this point that I originally paid $700 for quarter-rounds during installation because "they would be damaged" but during the second round of install they did not replace the quarter-rounds and here I am repainting them (yes, full reno back in July). There is no doubt that the ladies are fantastic saleswomen and very helpful with recommending flooring options. Furthermore, they stand behind correcting deficiencies. However, for the amount of money I paid -- I expect quality craftsmanship throughout the entire process.

Carpet One on 23rd Ave in Gainesville charged the balance due on my credit card before the job was…read morecompleted. This was after the office person agreed that I would only pay when the job was finished. When I told them to reverse the charge or I would dispute it with my credit card, they threatened to place a lien on my property. The job was not completed when promised due to the installers getting drunk the night before and then not showing up the following day. Carpet One dishonest and fraudulent business practices should trigger consumer caution.

Tile Tactics

(1 review)

The Title Tactics team did such a great tile job, they went beyond our expectaions with the…read moreproject! So helpful and kind! Thank you for an amazing job! Elsie

LL Flooring - Gainesville

3.7

(3 reviews)

LL Flooring sent a crew out to do the flooring at my son's house in June 2022. It is now Jan 2023…read moreand flooring is still not completed. First crew didn't put the leveler down and at the end of the day, they took it w/them (stole). LL Flooring did refund the money for that. They then sent the same crew out to fix the floors and my son sent them away. They sent another crew out who fixed some of the issues but not all of the issues. Every door threshold dips and makes a noise when you step on it. Planks are not scattered, some are in line w/each other. The thresholds are not even across but slant diagonally from one side to the other. Still waiting on LL Flooring Store Manager to get in contact with my son as well as LL Flooring Corp Office. I definitely would not recommend them unless they hire better contractors.

This project when very very well. The staff at the store could not have been nicer or more helpful…read more The installers showed up on time and worked quickly. The floor looks great. Done over plywood but in a 1895 house where nothing is square. I do many many jobs with all kinds of contractors and these was one of the easiest. Thanks, B

All American Floor Sanding & Installation

I wanted it done right, well worth the money to have the job done to perfection! They know their…read morestuff - outstanding knowledge and workmanship. Thanks

Extremely passionate about their work It is truly amazing to…read moresee people that give outstanding customer service and care about what they do not there just for a check

Ray's Rugs & Flooring

3.5

Rays saved me a bundle off the box stores and got to my job within 2 days. The installer was…read moreexcellent.

I bought polyester carpet. They installed nylon…read more We agreed upon 6# pad in the hallways and living room, 8# in the bedrooms. They brought only 8# and installed it everywhere. Their installer, Paul and son, did a great install. Experienced and professional, they finished up on day 2 (today, 11/6/25)...only after I noticed the printing on an exposed remnant did I realize they had installed nylon! I will update this positively if, tomorrow, they find a way to make restitution

Isaiah Luke Appliance Repair

4.9

(19 reviews)

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

Rejoice Odd Job Solutions

what a blessing and asset to Gainesville! I've had to move 2 times, not including the first time I…read moremoved here. Michael and April are gem of a find. the movers I first got, not only did they steal, but they left my antique desk behind. I came across Rejoice and I was stunned at their service. very kind and professional. Michael can tackle anything, strong as an ox, and when I had to move the second time, they helped me out in a pinch right away, with the best price and service in Gainesville Florida. if I could leave 10 stars I would! thank you both.

Mike and April have been doing most of your yard work and house cleaning for several months and we…read moreare extremely pleased with their services. They keep us informed on the schedules for our services and are always prompt and on time. They have an excellent work ethic, and their Christian beliefs are evident in their work and in their relationships with their customers. We highly recommend them. Larry & Christy

Aaron The Handyman

3.4

I hired Aaron in September 2024 to address water leaking from our master bathroom shower, which had…read morecaused drywall damage and mold. He charged $290 to re-caulk the shower, replace the door seal, and repair the drywall. He also claimed he found no moisture behind the wall using a moisture reader. Unfortunately, I noticed staining reappearing shortly after. After multiple delays and excuses, he returned months later and said a faulty gasket was likely the issue. I paid an additional $180 for the part and labor in January 2025. Despite repeated, polite follow-ups, he never returned to do the work and eventually stopped responding entirely. Now, in June 2025, we've discovered water stains on the kitchen ceiling -- directly under the same shower -- confirming an active leak and likely structural damage. If he had followed through promptly, we could have avoided what may now be a far more expensive repair. I'm out nearly $500 for incomplete and ineffective work, and I'm incredibly frustrated by the lack of accountability or follow-through. I would not recommend this handyman to anyone.

I wrote asking Aaron the Handyman if he did the type of work I wanted done. He replied yes, I gave…read morehim the property address, name and phone number. He said he'd go Monday or Tuesday. Then I got an estimate from him of $100-$1,000. He did not go to the property. I contacted him to ask why. He said he had never talked to me before and that he didn't lie. I sent him a screenshot of his estimate. He agreed that was his by saying that was his estimate because he hadn't seen the property. But he had said he hadn't talked to me before. Then I got a few more emails from him, each very rude. I wrote saying to never mind and that he'd lost a job. DO NOT USE THIS MAN. If there was a negative rating, he would get that!

Retex Roofing

(3 reviews)

the Retex roofing team worked seamlessly to ensure a fantastic job. they bent over backwards to…read moremake us happy. they were fast and did an excellent job. I will certainly use them again in the future

I had my roof replaced by Retex two weeks ago. Reroofing is a big deal, so I did a little research…read moreand wanted to get someone with good reviews. Some of the good companies I found do not cover Gainesville area. Then one my of neighbors recommended Retex. She had the roof done in August and Retex was the cheapest quote. So I called Retex, and the phone was answered right away (not like some other places I called). Wes met with me over zoom and went over the whole re-roofing process with a powerpoint presentation (what would be replaced and what might be extra). The quoted price wasn't the cheapest, but I liked how Wes went through the whole procedure, so I decided to go with Retex. The job was done promptly, the crew was courteous. Wes was very communicative during the whole process. What I liked the most is that whatever concern I had, Wes would address them until I am satisfied. Looking back, it would be an even better experience if I told them my expectations in detail before the job was done. There isn't much rain yet, but I believe the roof will hold up in heavy rains. Even if there is a problem, I am confident that Retex will come back and address it. I would definitely recommend Retex to friends.

Wilson's Custom Flooring - flooring - Updated August 2026

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I used a fresh scent cleaning solutions to book a last minute deep clean of my apartment. They were…read moreaccommodating and did a great job at a really decent price. I recommended them to a friend to also clean his apartment but on a more regular basis and he was also quoted a great price. I truly recommend using this company! They are kind, responsive, very accommodating, and have a great price.

Worth every penny! This guy spent 4 hours at my home cleaning my nasty carpet (5 rooms) that hadn't…read morebeen cleaned in 18 years. He was pleasant, didn't dilly-dally, went above and beyond for the stains and extra nasty walk-thru's and overall just an expert job in my opinion. I highly recommend this company as the "Go-To" place for carpet maintenance and cleaning.

Atlas Carpet Care

(7 reviews)

Excellent work done by Roger. He cleaned my carpets, furniture and car upholstery. The house and…read morecar look great. Will definitely use again in the future.

I called Atlas Carpet Care to clean my father-in-law's carpet. The hallway was really bad and I had…read morelittle hope that it could even be made presentable. My husband and I were shocked and couldn't believe it was the same carpet. They got out off of the stains and dirt. The gentleman cleaning the carpets arrived on time -- which was very nice -- he was very nice and got right to work. When he left the carpets were not only clean but smelled great also. No cleaning chemical smell. I would not hesitate to recommend Atlas to anyone needing carpet cleaning. I wish I had a "before" photo. Very satisfied customer!

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We had our kitchen and bathrooms countertops done Rob and his team were amazing on time and it ooks…read morebeautiful He was highly recommend by a friend Well price and great value overal and wonderful experience

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Justin, Tristan is the person who invoiced my job and deleted the "turf builder" at my request,…read morebecause I get it for free. You and I have each have our own opinions. I will have the actual job I wanted completed from another vendor when my lawn guy returns from his business trip. He is a turf specialist and I was trying to please him before he returns.

Multiple visits to thus excellent and full-featured nursery. Great, wide selection of trees in all…read moresizes, and good pricing. Good service and advice. Garden chemicals, soils, and gravel available. Excellent pricing on pavers and flagstones. Highly recommended.

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I found my carpet cleaning company. The gentlemen were professional, cordial, and knew how to…read moreclean a carpet. Look no further and schedule your appointment with them. Excellent work and very reasonable price. Thanks to Carlos, Marcel, and Jeremy for a job well done.

Barbara called me quickly and I received a quote to clean two sofas and four kitchen chairs…read more Carlos and Len came to do the work sooner than I had hoped. The extraordinary care they took with their work and the results were fantastic. They were professional in the best way possible. I was so pleased that I have hired them to clean my tiles and grout next week. I would highly recommend this business!

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Great service, great people and a amazing clean everything looks freashly painted I'm so happy with…read morethe job Wilson Exterior provided.

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Love this place! I recently went had to have Andre come out and help me get my place clean and they…read moredid a wonderful job! I really think it was an awesome job and I found the right person for the job! Not only did he do wonderful but it was a pleasure working with him the whole time. The place was so clean I was shocked after I saw it! I am so happy I chose to use this Final Touch and will for sure be recommending it in the future!

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