Dave and the guys were very polite and professional. These guys were very organized and were on a…read moremission to get the job done. They wasted no time and did an excellent job. They even cleaned up as they went from room to room. If you're looking for a flooring company this is the company you are looking for.

Replace carpet. All done in a matter of days. Very personable service. They even did a small side…read moreproject that added to my satisfaction

We recently purchase ceramic tile Milad was great to work with and meet all time lines…read more He was recommended by a friend and exceeded our expectations Walter and his assistant the installers were great on time daily, left things neatly picked up before they left daily The job took three days and it was beautiful I would recommend this team 100% Great job

Have used them previously with no complaints. This time the floor installer he sent for my project…read more (Josh, Legacy flooring) showed up mid morning for work (10-10:30), the process took twice as long to complete (yes, floor glue was difficult) but the installer came at 10:30, left at 12:30 for two hour lunch on two days. The installer did not put up a dust screen barrier- leading to sawdust smell and fine mist of sawdust in my whole house. Unprofessional. I had to paint the quarter rounds myself bc this isn't included in the estimate??? 3 hrs of painting on my part for this job. If you use this store for flooring, ask for their A team of installers (Mace and son).

Super friendly staff! Great, clean place that's easy to use and navigate around to find what you're…read morelooking for. Mike was very nice and helpful so was the lady working there too. Great variety of choices and prices.

Mike has been our go-to flooring guy for years. He is super knowledgeable, friendly and…read moredependable. His prices are great and the installers are top notch. I wouldn't go anywhere else!

Our realtor referred us to Dennie at Gainesville CarpetsPlus to install LVP in a recent condo…read morepurchase. Although Dennie wasn't available for our project dates, he sent us over to Ed to oversee everything. I was nervous, as I wanted everything to come out perfect and beautiful, but Ed was so courteous and professional that he put me at ease. He did a great job helping me to make a good flooring brand & color decision, and he put his best installer, Glenn, on our project, which turned out to be the highlight of our experience. Glenn did meticulously beautiful work and we were so happy with him. My husband says that sometimes you don't really know how reliable a company is until you see how they handle issues or mishaps. Well, a big issue came up near the end of our project, but they handled it with grace. In the end, we were charged fairly and left with absolutely beautiful flooring that completely transformed the look and feel of this home. I would happily refer both Ed and Glenn, and I would choose them without hesitation for any future projects. These guys are professional and good at their craft, but also really good people.

We used Gainesville CarpetsPlus Colortile and they did a great job. They started on time and…read morefinished ahead of time. Our salesperson was Ed Varnedoe and the installer was Glenn. Glenn comes well prepared and furnishes the best music. I'm going to miss your tunes Glenn.

I wanted it done right, well worth the money to have the job done to perfection! They know their…read morestuff - outstanding knowledge and workmanship. Thanks

I had them refinish a bedroom and install new flooring in a closet. I must say, Patrick did an…read moreawesome job. It looks fantastic. The only drawback is that it shows how poor the previous person I hired to do the other floors in the house did. I will definitely hire them again when the time comes.

A lot more than effort and energy in finding the right tiles. We were pointed in the general…read moredirection but no personal effort. Don't think there was any real interest. Was a waste of a one hour round trip.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

It really all unraveled when the first contractor arrived to my house. The demolition guy…read more(ex-husband of employee) damaged a couple walls and my porch. After install, I immediately noticed a squeaky/crunchy noise when walking on my new LVP. After a round of finger pointing, an independent flooring inspector came out and identified that the manufacturer was not at fault, but it was in fact the installer. This process took months and the end result was that there was negligence during prep/installation so back over to the ladies for action. Original purchase and install occurred in July and its now September and just this week the floors were redone, but still experiencing the same noise -- just not to the same degree. I was told to wait for it to settle.. So we will see! I can't help but laugh at this point that I originally paid $700 for quarter-rounds during installation because "they would be damaged" but during the second round of install they did not replace the quarter-rounds and here I am repainting them (yes, full reno back in July). There is no doubt that the ladies are fantastic saleswomen and very helpful with recommending flooring options. Furthermore, they stand behind correcting deficiencies. However, for the amount of money I paid -- I expect quality craftsmanship throughout the entire process.

Carpet One on 23rd Ave in Gainesville charged the balance due on my credit card before the job was…read morecompleted. This was after the office person agreed that I would only pay when the job was finished. When I told them to reverse the charge or I would dispute it with my credit card, they threatened to place a lien on my property. The job was not completed when promised due to the installers getting drunk the night before and then not showing up the following day. Carpet One dishonest and fraudulent business practices should trigger consumer caution.

We went to Floor and Decor with tile in mind that I had selected from the website. One of the…read moredesigners, Patti helped us. She was really knowledgeable and helpful in what I was looking for. She also made a few suggestions as well. We took samples home and pondered them. The tiles I had wanted seemed they might be too busy for our small bathroom/shower, so back we went to the store a week later. We worked with Patti again and she listened to my thoughts on the busyness of the patterns , and very quickly she pointed us to the perfect tiles. Patti was so helpful in this process, which with so many choices can be overwhelming. Floor and Decor always has such a great selection, and is our go-to for whichever property we are working on, but as busy rental property owners, it's really nice to have someone make the decision making quick and easy. We highly recommend Floor and Decor, their fair pricing, quality tile, helpful staff and especially Patti, who was superb!

I swore I already posted my review! We have been renovating our home for 3 years now, which was not…read moreour original plan when we purchased our house. As we repair one thing, another opportunity/ disaster presents itself. Hubs was able to repair most of the beautiful hardwood floors that were ruined by previous owners but half of our home needed new flooring. Since we live in Ocala, we decided to use Floor & Decor as the option and chose to order online & delivery our first experience. We need countertops for our new kitchen so I suggested to hubs to travel up to the store so we can shop in person and browse options. We also want to weight out price options between different stores. We arrived in the early evening and it was not busy. As soon as we were about to enter the store, we were greeted very enthusiastically by an employee. It was so nice and welcoming. This store is massive! We decided to walk around the entire store since it was our first time here. I was surprised of the imbalance of product genres. Eventually, we located where the countertops were and it was the smallest section of this warehouse size store. Once we located the countertop section, we found very limited options but decided to pull samples together. There are areas where you can put samples together and see how everything looks. After we did that, we decided to leave. Upon walking out, an employee who was working the designing desk offered his card and informed us the services Floor & Decor provides, including someone coming to the home and assisting in ordering, designing, and providing estimates. We were also greeted on the way out of the store. The employees were really nice.

Forest and Dana Olsen have been in the flooring business for decades (formerly Tile Contractors…read moreSupply). They are a class act! I've always said that you don't judge a biz by what happens when everything goes perfectly, but when things go a little askew. How a business reacts to a problem is what separates the best from the rest. We only had a small problem with grout color( I could've cared less, but the wife...). They treated this minor issue like it was a dire emergency. They have ALWAYS exceeded my, & even more difficult, my wife's expectations by huge margins. There is no other choice for flooring-PERIOD!!!

We chose our tile here for our bathroom 2 yrs ago. We are in the last stages of a kitchen &…read moreflooring job. They helped us in selection of our tile. Everyone is professional & knowledgeable. I highly recommend them.