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    PUDDLES Restoration

    5.0 (2 reviews)
    Open Open 24 hours

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    Services - PUDDLES Restoration

    Biohazard cleanup

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

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    2 months ago

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    Franklyn D.

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    7 months ago

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    Franklyn D.

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    SERVPRO of Gainesville West/Alachua County West - No job too big, no job too small!

    SERVPRO of Gainesville West/Alachua County West

    (5 reviews)

    On Wednesday 1/15/20 I had an inlet valve on my water heater fail which quickly flooded my garage,…read moremaster bath, walk-in closet, and into my madter bedroom. Though I quickly shut off the water I still had a big mess. I began to get up some of the water with my carpet machine but called Servpro to help me. They responded within an hour, examined the damage, and made a proposal for cleanup. They set up fans in each area and a dehumidifier. I was able to remove the carpet and padding from the closet and remove most of the water with my carpet machine and returned it to the closet. By the next morning it was mostly dry as was the bathroom. By Friday morning everything was dry! Amazing! The Servpro agents monitored the moisture level returning each day. I couldn't have asked for a better response by their team! They informed me all the way. And the price was fair! Thanks Servpro!

    CONSUMER BEWARE: The owner of this company is a liar. I have a written contract where he agreed to…read morereceive payment once INSURANCE HAD PAID. I have this in writing. YET, the owner went behind our back, while in constant communication with my wife and got a lien without saying one thing to us. Remember this, if your house is damaged, flooded and you are freaked out, trying to get it all fixed. THIS OWNER WILL SCREW YOU OVER, he'll lie, then try and steal money by putting a lien even though he's been paid. We could also discuss how his team left our house screwed up, didn't clean up their equipment and the owner had to come over to try and save face by doing some cleaning himself...but how about we focus on the deceptive financial practices? Should I upload our contract that proves the owner is a liar here so everyone can see why NOT to do business with ServPro in gainesville/alachua?

    Dreyer's DKI

    Dreyer's DKI

    (35 reviews)

    0/10 would not recommend. Hired them to remove my base cabinets in our kitchen after a leak. They…read moreassured us they could remove and reset the cabinets and granite countertop. Well the two technicians they sent out demolished my kitchen. They broke the cabinets and my granite countertop in pieces. Then told us per there contract they don't replace any they break. Would the hell would you break a granite countertop that could be reused. Now I am left the restore my kitchen on my own.

    I recently purchased a home and had to leave for a month. When I returned , I walked in and my…read morehouse was flooded. Sitting water and mold everywhere! The house smelled AWFUL! I eventually made it back to the master bedroom, searching for the awful smell and BAM, there it was! The entire room had standing water. I opened up the doors to the other rooms and discovered all three rooms, two bathrooms and living room have been affected by the standing water. I was very stressed, needless to say. I reached out to a plumber (review to come soon) and he put be in touch with this business. I am so glad! They came out immediately and assured me they would help me throughout the process. I do not think I could have been sent better people!! Seriously, Garrison and Mike have been super helpful! Garrison has been communicating very well as far as what they are doing, what to expect and their plans for the following day. He's been very empathetic and caring throughout this. I have a LOT of belongings and the majority have been destroyed. The worst part is, I was in the midst of unpacking before I left a month ago because I recently purchased this home. I have boxes of clothes, shoes, accessories, purses and so much more that are now trash. Mold on so many things. Due to the bed sitting in water, the legs have cracked, clothes on hangers in the closet smell like mold. It's a disaster. I was upset at the beginning because this is not what one wants to walk into. My plan was to unpack boxes, not pack up what I can salvage. Needless to say, IF you find yourself in need of a restoration company (which I hope you don't), you can't go wrong with Garrison and Mike. If I could give more than five stars, I most definitely would. They will not disappoint you! I must say, if Garrison were not there, I'd probably be more stressed about this than I am. THANK YOU Garrison!

    PUDDLES Restoration - damagerestoration - Updated May 2026

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