I used the service in Miami, this guys are the best, outstanding customer service. And very…read moreprofessional work performed

From the owner: WL Express Services LLC – 24/7 Restoration Experts…read more WL Express Services LLC was founded over 5 years ago with one goal in mind: helping homeowners and businesses recover quickly and safely after unexpected damage. What started as a small family-run operation has grown into a trusted emergency restoration company serving Miami-Dade and surrounding areas. We specialize in fire damage restoration, water damage mitigation, and mold remediation. Our team is available 24/7 to respond to emergencies and help restore your property with care and precision. As the owner and manager, I’m passionate about delivering high-quality work and treating each client like family. We understand how overwhelming property damage can be, and we’re committed to making the restoration process as smooth and stress-free as possible. Call us anytime to get help fast or to schedule a free inspection.

Prompt, thorough, My carpets looked fabulous, like new, after Thura cleaned them. You won't be…read moredisappointed with their work!!

They came to cleans area carpet. They did not clean it very well. They left the carpet soaking wet…read more I am makeing a complaint with the BBB. I will dispute the charges. They were here less than 30 minutes, and charged me $160.00.

0/10 would not recommend. Hired them to remove my base cabinets in our kitchen after a leak. They…read moreassured us they could remove and reset the cabinets and granite countertop. Well the two technicians they sent out demolished my kitchen. They broke the cabinets and my granite countertop in pieces. Then told us per there contract they don't replace any they break. Would the hell would you break a granite countertop that could be reused. Now I am left the restore my kitchen on my own.

I recently purchased a home and had to leave for a month. When I returned , I walked in and my…read morehouse was flooded. Sitting water and mold everywhere! The house smelled AWFUL! I eventually made it back to the master bedroom, searching for the awful smell and BAM, there it was! The entire room had standing water. I opened up the doors to the other rooms and discovered all three rooms, two bathrooms and living room have been affected by the standing water. I was very stressed, needless to say. I reached out to a plumber (review to come soon) and he put be in touch with this business. I am so glad! They came out immediately and assured me they would help me throughout the process. I do not think I could have been sent better people!! Seriously, Garrison and Mike have been super helpful! Garrison has been communicating very well as far as what they are doing, what to expect and their plans for the following day. He's been very empathetic and caring throughout this. I have a LOT of belongings and the majority have been destroyed. The worst part is, I was in the midst of unpacking before I left a month ago because I recently purchased this home. I have boxes of clothes, shoes, accessories, purses and so much more that are now trash. Mold on so many things. Due to the bed sitting in water, the legs have cracked, clothes on hangers in the closet smell like mold. It's a disaster. I was upset at the beginning because this is not what one wants to walk into. My plan was to unpack boxes, not pack up what I can salvage. Needless to say, IF you find yourself in need of a restoration company (which I hope you don't), you can't go wrong with Garrison and Mike. If I could give more than five stars, I most definitely would. They will not disappoint you! I must say, if Garrison were not there, I'd probably be more stressed about this than I am. THANK YOU Garrison!

Branden Berger has been a huge blessing in so many ways. We were flooded by Idalia in 2023, and not…read moreeven finished with repairs from that when Helene (the worst hurricane in recorded history) left us over 4' of water throughout our 4000 sq. ft. home. From the moment I met him, he gave me hope that the mortgage and insurance companies could be dealt with, and renovation could be finished in a timely manner. After dealing with delays and poor quality work after Idalia, I felt like a load had been lifted off my shoulders. He has teams that specialize in various aspects such as tile, drywall, electrical, plumbing, and painting. He took care of everything: permits, ordering supplies, scheduling, and coordinating everything with me. I only wish I had known about him for our other 2 hurricanes. The workers were extremely polite and considerate. I feel like I'm living in a new home, and Branden made it all possible. I highly recommend Berger Restoration. Marcia Samuelson

From the owner: We're a restoration contractor handling water, fire, mold restoration. In addition to scheduled…read moreservices such as fire restoration, and mold remedication, we provide emergency services including dry outs, tarping, board ups, etc. We typically function as liaison between our customers and their insurance companies, reaching an agreed price for services rendered with the insurance carrier. However, we aren't limited to insurance claims. State licensed contractor: CRC1334832 State licensed mold remediator: MRSA4837

I am in another state and I needed help asap concerning biohazard services for my aunt's house in…read moreFlorida. (clean her carpet and couch) I Googled biohazard clean up and got West Central Equipment and Restoration. I called them because of their 5 star rating and their reviews. I talked to Gail at West Central who could not have been more friendly, caring, understanding, professional, and helpful concerning my situation. She put me at ease right away and got me an appointment asap. The cleaning team, Rebecca and others, went straight to work at her house. I received before and after pictures from Rebecca and the results were amazing! When speaking with Rebecca she displayed the same qualities, as above, that Gail did with me. Rebecca was also explaining exactly how they cleaned up the area and went beyond those areas. She and her team got the whole house disinfected and cleaned where needed. All in all, I am very grateful and pleased with the service I received from West Central Equipment and Restoration. Thank you very much West Central from the bottom of my heart. +

From the owner: West Central specializes in fire and water damage repair. Our restoration team is available 24/7…read morefor clean-up to your property and damage repair. Our team also provides mold removal, biohazard cleanup, storm damage services and more.

On Wednesday 1/15/20 I had an inlet valve on my water heater fail which quickly flooded my garage,…read moremaster bath, walk-in closet, and into my madter bedroom. Though I quickly shut off the water I still had a big mess. I began to get up some of the water with my carpet machine but called Servpro to help me. They responded within an hour, examined the damage, and made a proposal for cleanup. They set up fans in each area and a dehumidifier. I was able to remove the carpet and padding from the closet and remove most of the water with my carpet machine and returned it to the closet. By the next morning it was mostly dry as was the bathroom. By Friday morning everything was dry! Amazing! The Servpro agents monitored the moisture level returning each day. I couldn't have asked for a better response by their team! They informed me all the way. And the price was fair! Thanks Servpro!

CONSUMER BEWARE: The owner of this company is a liar. I have a written contract where he agreed to…read morereceive payment once INSURANCE HAD PAID. I have this in writing. YET, the owner went behind our back, while in constant communication with my wife and got a lien without saying one thing to us. Remember this, if your house is damaged, flooded and you are freaked out, trying to get it all fixed. THIS OWNER WILL SCREW YOU OVER, he'll lie, then try and steal money by putting a lien even though he's been paid. We could also discuss how his team left our house screwed up, didn't clean up their equipment and the owner had to come over to try and save face by doing some cleaning himself...but how about we focus on the deceptive financial practices? Should I upload our contract that proves the owner is a liar here so everyone can see why NOT to do business with ServPro in gainesville/alachua?

Austin, John and Irvin were friendly and knowledgeable pros. I will use their services again for…read morefuture needs!

My sectional sofa looks like new after cleaning. Technician added cleaning of several small area…read morerugs I had at no additional charge. The owner took a great deal of time explaining there process which justified the higher quote he gave me over others Totally satisfied and will definitely call on them again.