If you need a qualified and caring person to take care of your car, you MUST go to Auto Doc immediately! Do not pass "Go". They won't charge you that extra $200 that other shops try to sneak in. Dave Skorka will look out for you and your vehicle! read more

There is better service elsewhere guarantee process is a joke Email with pictures is not enough to handle guarantee issue. You have to fill order details all over again and fill stupidly long pdf form (which is not editable). Who has printers and fax these days???? This company is lost to 20th century.. I laugh when they insist to have signature!!! OMG! Do you collect signatures and do what?? read more

The Auto Docs were extremely professional and level with me the concerns I had without ripping me off. I have a 2013 Fiat 500 Pop and my light was on instead of spending thousands of dollars at the dealer the Auto Docs were able to replace & fix the problems at a low cost! The next oil change and/or other services I'll be going to the Auto Doc. read more

Only bring your car here if MONEY is ABSOLUTELY NO OBJECT to you. I have been to Auto Doc several times in the last few years and they are always very friendly, very fast, always answer the phone, and always explain what they are going to fix BUT.... Over the years they have done several repairs on my car that were not necessary and have tried to convince me that the problem was caused by something costly when it was something else entirely. They don't seem to consider hunting for a good price on parts or not charging for labor that didn't solve the problem at hand. It seems like their troubleshooting process is simply taking things apart (again for a gouging fee) and deciding if they look old enough to blame for all the problems. I have an old car. Everything looks old! That doesn't mean every old part is the reason the engine won't start or that there is a whining noise... Once again, the labor is overpriced. The parts are overpriced...And there are always fees tagged on to bring the total up higher. If you would like a good exchange value for your money you may want to consider some of the other shops in the area. However, if you have lots of money and are looking for over-priced repairs you probably don't need then Auto Doc is for you! But then again if you can afford Auto Doc why not hire your own repair staff and start your own garage business? read more

Nothing short of appalling. Website states delivery in 1-2 days. 2 days later and 3 phone calls and 2 web-chats and now they've decided they want a photo of my driving license! They've already debited the card. I've had enough. They're also quoting a further 4-6 working days for delivery after they dispatch the items. But they won't say when they will dispatch the items. It might be a few quid cheaper - but these people will mess you around. read more

I had my Volvo towed to these guys years ago when my timing belt broke. It was already 7 years old so I did not want to invest a lot of money in it but, of course, I needed it to run. These guys would not give me a guarantee on their work unless I invested more money in things that they said needed to be fixed on my car. It ended up cositng me around $3500.00 to get my car back and I traded it in a year later for $2000.00. I am still bitter.... read more

I really wanted to like this place. It's in my neighborhood; the building is festooned with petroliana including the brand of my first employer in the oil biz; and, they seem to be technology savvy. Lots of reasons to be a fan. Yet, they also represent the worst of their ilk of shady auto mechanics. These guys wanted to charge my girlfriend $1500 to fix a car that was not broken. Okay, it's wasn't in perfect condition but in no way did it need $1500 in repairs. On top of that, they told her that the car probably wouldn't pass the required annual state inspection. Pure hogwash. My advice is steer clear. read more

I am sickened by my experience at AutoDoc. I had my car towed there as it broke down late night and was the closest auto shop. They told me that I needed a new power steering pump and a power steering rack because both were leaking. I had my family mechanic call him from Kansas City to make sure he was being honest and my mechanic told me that I should go ahead and get the pump fixed but wait on the rack because he wasn't sure if the guys were being sincere- aside from the fact that the labor charges were highly inflated. My mechanic from back home told me to get power steering fluid and fill the tank up a week later assuming the rack did have a leak. I went to AutoZone and the man helping me went to fill it up and was confused at why I thought I needed more fluid because it was over the max line and it wasn't leaking. Clearly, the rack of which they were going to charge me 1,500 to fix was in no need of repair. Do not go there!!!!! I would not have taken the time to write this if I wasn't incredibly dissatisfied. read more

Very friendly, timely, and thorough service. One my first experience I left my car with them under the impression that I needed a full brake job, since mine were squeaking and thumping. Chris said he would take a look and look at the rest of my car, he called back an hour later explaining that belts and transmission fluid were my issue and that my brake pads were actually very thick and safe, just a little dirty. I asked him to rank the procedures by importance seeing as I was on a budget at the time, which he did, I ended up just having him take care of all the procedures that day. Chris followed up with me throughout the whole process and applied the online coupons to save me a few bucks. Car has been running smoothly since. I returned for a simple oil change today and set up with Dave. The oil change price is kind of steep ($45) but totally worth it because they overlook your car and give you a little report card of the condition, complete with an actual sample of your cars fluid colors etc. . Dave even had one of the mechanics drive around the block with me so that I could demonstrate the sounds my car was making (steering wheel squeaks). Again; friendly, timely, and thorough service. read more

I love these guys. I have taken my car here several times and each time, they have done excellent work, at a reasonable price, and have had my car ready when they said it would be ready. The most important thing to me is finding an auto place you can trust and these guys definitely have mine. I can't say that about other shops I've been to but I always feel confident that these guys are straight up. read more

Great Service. Nice guys and my truck was back on the road in a few hours.

Superb. First, I yelped it, and then the reviews came, I was pleased. As we all know, finding the right auto shop is one of the toughest things to do. My husband and I are new to the area and as I said were pleased with the yelps. The location was near us too. The towing was timely. From the first moment I spoke with Karl, I was sold, real nice guy. The diagnosis was quick and the repair quicker, they had a straight forward answer for every question that you knew was not BS. When we got there to pick up the car we noticed an art car in the drive, they said they service alot of the areas art cars. I was sold. You will feel comfortable here, I promise, almost at home. read more

This place is a RIPOFF! Had my brakes done and now they squeak louder than before and have grooves cut out on each rotor. Took it back and they tell me they'll turn the rotors. Sure, get a phone call that the rotors have to be replaced! Verified with Chevy dealer that the rotors were never turned the first time and the grooves would not be there if they were. Don't listen to anything coming from the owner or employees. I'm seeking legal action after they refused to refund my hard earned $. read more

I picked these guys because it's by far the closest place for me. I can walk here from my house. I finally got some work done that I had been putting off. Like others have said its not the cheapest place around but they get the work done quickly and explain everything before doing the work. I own an import so I was worried they'd have to get parts shipped in but luckily everything was in stock. If you need quick service this is the place just don't expect it to be cut rate. read more

I used Auto Doc for my 30,000 auto maintenance. I first called my Dealership and received a quote. I then went to Auto Doc and showed them the maintenance schedule. They were able to perform the maintenance at a lower price than the dealership. A week later I received a call from Auto Doc asking if I was satisfied with the service. Which I was. I would recommend Auto Doc. read more

My splash guard was dragging after I hit a pothole so I popped in to see if they could fix it quickly with zip ties. I was in and out in about 30 minutes and the owner, Dave, treated me to a coffee at Bungalow next door (his wife and daughter's shop). It's also worth noting that the three gentlemen I encountered (including Dave) were extremely helpful and polite, and their facilities are unbelievably tidy. read more

I was referred to Auto Doc by the AAA driver who jumped my car battery. I took notice of the fact that they had been voted best auto repair by a local publication. I was quoted a price of $525.00 to replace my battery. ($239.00 for the battery and the rest to install, reset computers, etc.). I told the person behind the desk( maybe the owner?) that I had owned the vehicle for quite some time and that I had never paid more that about $350 for a battery. I told him that I would consult wIth my husband and get back with him. I went to my vehicle and phoned another local car shop. They quoted me a price of $239.00 for the battery, and $89.00 to install, reset computers, etc. I went back inside Auto Doc and told the guy about the difference in pricing. He told me that the other company "must be running a special". I told him that this pricing was in line with what I've paid in the past. He started fumbling a bit and said something about that being the price that the computer was telling him. I have spoken with a number of other people who have had similar experiences. Don't be fooled by the bells and whistles-compare prices, if you can. read more

Great service, in and out in the same day, and reasonably priced. Not to mention both Chris and Dave are friendly and professional guys. Will definitely use them again! read more

Always have my oil changes, belt service and other stuff done there. Professionals and nice, Plus they have a great coffee shop next door! read more

Replaced the tires on my car. Nice people. Great service. I will be back. Thank you.

Took my car in for a basic oil change. Everything went smoothly and they were very nice.

Chris was great and friendly! The cost was reasonable! The car was ready when he told me it would. I went for the second time and the service and the quality of the work were implacable. read more

Updating my review to a 3 since the owner did reach out to me. I have been satisfied with their work in the past and I feel that the problems were due to the classic car which is not a normal situation i.e. I expect they don't see them a lot and I have not had any complaints about work on our other cars. read more

Seems like the job was done right but rather expensive for just an oil change and tire rotation.

Took my car in for another oil change and to have some minor fluid/filter changes they told us needed to be done last time. I also wanted the tires rotated, I knew the front ones were getting bald. Turns out I needed new ones, and I went ahead with all 4. They don't carry them in inventory, and the ones that came in had 1 the wrong size. Long story short, it took 2 hours longer. They told me what happened, kept me informed, and at the end gave me an upgrade on the tires. They didn't need to do that! I'm a fan and recommend these guys highly! No BS, very upfront and honest! Go there! read more

Terrible. They wasted four hours of our time when they should have been completing an alignment job. We dropped the car off and as we were leaving saw a guy throw a tire and wheel in the back seat and drive away. We came back an hour later. The car wasn't there. Came back another hour later, the car was still not there. We asked where it was and they said oh he must be test driving it. We waited and waited and the car finally was returned. We paid for the alignment which we later found out was never done. There was tire that was shot that should have been replaced as well. They didn't do anything. And used our car for other work and driving around. We will be demanding our money back. Extremely disappointed and feel mistreated. Never coming back...even if they stay in business. read more

Vehicles serviced: 2008 Lincoln MKX, 2004 Dodge Stratus These guys are a pleasure to work with. I bring both my vehicle and my wife's vehicle to The Auto Doc, and I will continue to do so. No one gets excited about taking their vehicle in for maintenance or repairs, but these guys make it as painless and easy as possible. They are honest about what repairs are suggested vs. required for your vehicle and situation. You may pay a little more for the work, but the quality of service and honesty make me feel good about what I pay for. Also, the email service reminders include coupons for discounted oil changes and maintenance checks, which bring routine costs at or below what you will find anywhere else. read more

Great service! My battery went bad (as many do on these Houston roads) and these guys fit me in their schedule no problem. I requested an appointment online the night before and they called me first thing in the morning to get my car fit in the same day. They had it all fixed up by the time I had to be at work that afternoon. Oh, and you gotta try that comfy coffee shop next door. It makes waiting a breeze. Keep it up guys! read more

The team here is very professional, friendly, and honest and their pricing is very reasonable. I went in thinking that my car needed quite a bit done based on a dealership's comments. Dave recommended that his team check things out and then decide what was necessary. They didn't charge additional "diagnostic fees" and the car only needed about half of the work that I'd been told was necessary. Plus, you can hang out at The Bungalow around back while you wait. It's a coffee shop/boutique owned by the same family. Great combo! read more

This is the type of auto shop all auto shops should aspire to be. They work to make certain that the customer understands what is required to repair the car and makes the process as painless as possible. In my case, they went above and beyond the call of duty when after the leaving the shop I ran out of gas of all things. The owner himself came to offer me assistance and saw to it that I got gas and got safely on my way. A great shop run by great people. Thank you read more

Here's the deal - They are conveniently located BUT overpriced. If you are in urgent need of something, go ahead, but be warned, it will be expensive. I went to Auto Doc for years and there was ALWAYS an issue at every visit (which never seems to be resolved). I read another reviewers' experience that AD said their car wouldn't pass inspection (same tactic used). There will be some exaggeration about the potential issue to hopefully induce further spending. (Stop with the fake reviews about awesomeness and coffee next door; that prompted me to write a real review) read more

Labor is about twice as much as other shops. They are fast and warranty it for 24,000 mile or 2 years. Convenient location if you live in the area. It seems they charge more than average for parts. It is just insulting when they tell you what needs to be repaired and you go online or to a local autoparts place and the parts are available at half the price. They have the uncanny knack for finding things wrong with your car that you didn't even know were wrong! Makes it stressful to say no to the repairs and I question of EVERYTHING they say really needs to be done. But what do I know...maybe they are right, or maybe I am just naive. If you want to pay a premium go here. They smiled and were courteous while they were reaching into my pockets. Worth a second star. read more

I noticed a nail in my tire and dropped it off. A little while later, I received a call that the nail hadn't punctured the tire - no repair was needed, and there was no charge. I plan to return here next time I need service. read more

I have come to this place twice, and both times they have come up with various cutely packaged tricks like transmission flush and extra costs for things like tire rotations ($22 for a tire rotation, seriously?). I have never paid such a high price for such slow service, and in such a manner that could almost trick any average-car-knowledge person as myself. I recently put together a spreadsheet of all the oil changes and inspections I have performed on my car since moving to Montrose, and this place, wins, hands down for the best Con-service of them all. I admit that it is not surprising that an auto shop would behave this way, but they will try to trick you, with their Montrose-y hipster-y interior decoration, and I know some of us are suckers for that. Do some research, before you say Yes to anything and if you are shaking your head saying "well, duh" then perhaps I am a fool deserving to be tricked, but those of you who are car-naive and/or people-trusting, beware! read more

Super surprised at the negative reviews. These guys are amazing. Let me tell you a few reasons why...1) quick and thorough...my Jeep has 186k miles. At this point it's just about piecing things together when they go wrong...and when one thing goes wrong many things are soon to follow. Chris is super laid back, honest, and pretty dang cute. If he was single...2) cars get old. Parts get old. If you think you have some magicolicious auto, you are sadly mistaken...especially if you buy one of those new liberal cars....guess what...your hard earned money went to a piece of crap few can really work on. There's triggers and dials, lions and bears, etc., that have been designed that way. Your government green friendly piece of crap goes belly up so you'll blindly buy another piece of government crap (yes...even Toyota, Honda, etc, has manufacturing plants here in the US). They are only 'engineered' in the founding country. They are BUILT by unions that have no other interest than getting paid and meeting the bare minimum regulations (because gov't regulations kill them, thus, quicker, cheaper to build, and with a higher yield in the long run. We live in a techie age that is too competent. We have learned to make things fail to produce more purchasing. Common sense. Now, while I digress...I am extremely happy with their precision and honesty. As a female this is crucial...of course I intuitively know, a woman who goes to a mechanic without a man that knows a little something about car stuff is not the best decision. I used to go to another place at Woodhead and Westheimer, but odd things would happen right after. Don't go anywhere but AutoDoc! read more

I recently moved to Houston and my car was in need of some major repairs (radiator and water pump replacement) due to the miles I had put on it during my relocation. Not knowing where to turn, I took my car to Auto Doc (because of the great reviews and its proximity to my apartment) and was very pleased with the service I received there. Honest, friendly, and fast! A local auto repair shop who you can trust to do an excellent job the first time around. I would definitely recommend Auto Doc for any auto repair. read more

Very accommodating to meet your schedule. They did exactly what I asked, and made recommendations based on their findings/observations. No surprises with the bill. I will be going back. Highly recommend. read more

Had AAA towed a loaned car here as they were the closest AAA certified workshop. Chris called me early morning the following day about the car I dropped off and run diagnostics to see what is the problem. I was called again after an hour about what the issues may be and what it costs (labor and parts) to fix it before doing anything to the car. When I picked the car up the same day, he told me he ran courtesy diagnostics for the whole car and showed me issues that the car has and told me based on what needs imminent attention, vs the next 6 months and the next year or two. I told him to put the older/worn part that was replaced back in the trunk so I can fiddle with it at home (and pretend to be a mechanic trainee) and he did! :) Chris was very thorough and patient in his explanation on car maintenance which I really value nowadays. Now I know where I will be bringing my future cars for maintenance! Thanks Chris! read more

Masters of the up sale. They have to no problem recommending repairs and parts you don't need. Total used car salesman running this place. Beware and avoid this place at all cost. read more

Had a coupon and tried it out. Quick and easy. Had a coffee next door while I waited. Friendly staff! :)