I started going here after some terrible experiences with my mechanic of several years, and E1 has consistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business. read more

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem. It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks read more

Super impressed with the service and speed. Probably a bit pricier than others but worth it. I halo tu of work was good (so far! ) and the experience felt honest. read more

I don't know how they have a 4.8 because they've screwed me over every time I've taken my car there. They claimed I needed new struts on my car, but it turns out it needed a control arm - which they "replaced" just a year ago. Then, they told me I needed front rotors, and new brakes all around - my out of pocket for everything would be about $1,700 ($349 for the struts, covered by my warranty) and $1,400 for the brake job. Turns out I barely needed rear brake pads, the rotors were fine and the front brakes had about a year left on them. Prior to this they damaged something under the hood while repairing something simple, which made rain water flood the interior of my vehicle. They claimed that it was a clogged drain, like it wouldn't have at least been slight leaks leading up to that. So I had to pay for them to "fix" what they had broken. I stopped going there for a while after this, but then they had a special for free loaner cars, and I took it back for another "repair". They lie, lie, lie and will cheat you! I don't know how they stay in business being so shady, so I'm going to chalk it up to them only ripping off a certain demographic, and being honest with others. I've owned too many vehicles not to know when b.s. is happening. If you're black, especially a woman with a euro car, don't take it here ever! Edited since I cannot respond to their reply: You lied, never provided the pictures of my leaking struts (which my new mechanic could not find - the only issue was the control arms, that you claimed you fixed last year - NOT THE STRUTS OR THE BRAKES), and the quote for these supposed repairs no longer exists--leaving me with no proof. Your actions are completely dishonest, and I do not trust this business under any circumstances. I strongly warn anyone considering using your services: you run a serious risk of being misled, overcharged, and cheated. My experience with you was infuriating and unacceptable. If you take reviews seriously, stop cheating people! read more

Very quick and efficient service! My fiancé took my car in and they diagnosed and fixed the issues by the end of the day!

These guys are great. They get your car in quick and finish fast. I trust the work they do because they back it up. You get lots of updates from Alec and it starts with a full quote that shows what repairs are priorities and what can wait. I also trust the knowledge they have about these cars. I have complete faith in E1 and will always bring my B8 S4 here. read more

Brought a high quality, new in-box, fully adjustable $1,200 suspension to them, they charged me $840 for installation and $580 for additional labor totaling $1,420. Dropped it off for a day and a half, they sent me home with no damping, a loose sway bar end link on the front right strut, and improper alignment. They also didn't lubricate the front pillowball bearings, which are annoyingly noisy; and then proceeded to tell me the noise is normal. I took it back for adjustment, and to fix the damping and alignment; after 3 hours of work they sent me home with loose bolts all over the car. What's even worse is this was their general manager that worked on the car and destroyed it (a great look for their company). The car became considerably unsafe to drive after a period of time, and was producing violent noises from the rear of the vehicle. I called them back and chewed them out, as deserved after you damage my property, and at this point wanted a refund, which they refused, as expected. No respect for the customers time, money, or property. Respect is earned, not given, which mechanics don't seem to understand. Thankfully I have a new mechanic that is open, honest and thorough. I fixed the car with the new mechanic who identified the loose bolts on the front tie rod and the rear shock housing. The car drives great now. E1 is a trash mechanic shop that likes to argue with the customer rather than take accountability for their garbage work, as proven by their response below. Don't bring your car here, unless you want to drive off without any peace of mind. read more

I've been bringing my VW GTI here for all my upgrades and I couldn't be happier with the service. The team really knows their VWs and helped me take mine to Stage 2 without a hitch. Quality work, fair pricing, and great communication. Highly recommend if you want to get the most out of your ride read more

E1 Garage - Auto Repair Near Me - Houston, Texas

I took my Toyota RAV4 to E1 for a diagnostic inspection today for a parking brake malfunction warning. Alec got me in quickly and was able to diagnose and fix the issue within a few hours at no cost! We were very impressed with this free diagnostic inspection! I will definitely return to E1 Garage for future car repairs. read more

Berto!! Is my number one guy.. I always leave this place as a Very Happy customer .. I call he always answers .. any kind of question always answers it .. any problem always solves it for me .. can't say more than that.. read more

They were not able to fix my Ford - since they do not work on this brand (check their site for the brands they service) and yet they still responded to my quote request - very late on a Sunday evening. Their response included a polite decline and a referral for another mechanic who works on Fords. read more

E1 is an absolutely outstanding European specialty shop that has taken care of my Golf R since I purchased it. They do all regular maintenance services as well as aftermarket tunes and parts. The techs are knowledgeable and do great work, and Aadel's customer service is so far the best I've experienced in the industry. There have been several instances where E1 has gone above and beyond for me, whether it was solving a last minute mechanical issue or providing extremely competitive prices on parts (and I know they don't always make the best margin on this stuff). I have no hesitation recommending this shop to anyone looking for service or modifications to their car. I consider myself to be a pretty tough customer and they've always dealt with every request I've had professionally and quickly. read more

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I took my Audi TTS in for an APR intercooler, downpipe, dogbone, and pendulum install. Lowered the car with H&R sport springs, and installed APR's stage 2 software. They installed all the parts and did an alignment all in 24 hours. I even got a loaner to drive around while the work was being performed. Car is now fast, firm, and no more jerky shifts in sport mode. I also had some wheel fitment issues and asked if they could help me out. They had a set of HRE wheels in house that they thought could test fit, so we tested and I bought them at a great price. Great service! Great communication! Great price! read more

E1 Garage - Auto Repair Near Me - Houston, Texas

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Very professional, great attention to detail, reasonably priced and even gave me a loaner while they installed my springs. I am picky as hell when it comes to finding a place to work on my car and believe me when I say, they have my business. read more

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I have been looking for a shop to take my Audi S4 into ever since moving back to Houston from Los Angeles. And after hours of research, I decided to pull the trigger on this shop and I AM SO GLAD I DID. Aadel, Shawn, and Roberto are extremely knowledgeable about Eurocars and are probably one of the nicest people I have met. They made me feel like family and long-time friend right off the bat. I was able to schedule a last-minute appointment with these guys to get the APR Stage 1 Tune + APR Carbon Fiber Intake installed, as well had had an oil change and had my spark plugs installed all within a few hours. Super happy with the results and am so glad to have found a new home shop for me and the wife's car for all of our future car needs. If anyone is ever looking for a shop to take their Eurocars cars into then look no further this is the one and the only shop you will ever need! read more

Was dreading finding a new mechanic since relocating. Very stoked to have come across E1. Reliable work, outstanding customer service with an awesome program they use to keep you updated throughout the progress. Excited to continue getting work done through them for years to come. read more

I ordered up some goodies for my Audi. Some snafu occurred where I ordered a discontinued product. Aadel called me within 5 min of placing my order - keep in mind, it's probably 8pm pst on his end. Aadel's first order of business was making sure we had the right vehicle details so he can track down the right part number. Unfortunately, the actual part# I needed was more expensive but being such a standup guy Aadel is, he didn't even fret and honored the price of the wrong item I ordered. I've never seen such awesome service! He truly cares about his customers. He didn't have to do that but he did anyways. Hats off to E1 - I'll be coming back for more treats. If you're looking for service and/or parts, look no further than E1! read more

Absolutely incredible shop. Talented, friendly group of guys who immediately make you feel like part of the family. They're incredibly good about keeping you in-the-loop on how progress is coming along and go the extra mile to make sure you're happy. They only sell top-notch quality parts and installation is thorough and professional. I'll definitely be coming back here for everything I can, can't recommend Aadel and the guys enough!! read more

E1 Garage - Auto Repair Near Me - Houston, Texas

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Holy crap, these guys are awesome!! I had no idea my stock car had so much more power under the hood. I figured they would have to take my car apart and swap out a bunch of parts but all I needed was a software update. After a 10 minute flash install, I have 35% more power! Highly recommend!!! read more

Referred over here by Audi Club of Houston (1st Stop Autohaus and Luis are just as good, just different parts of town). It's been a pleasure working with Aadel and Humberto. They hooked me up with custom BC Forged wheels and also coordinated ceramic coating with Mario at Zenith Autoworks. They've also helped with some modifications and maintenance. Whether it be servicing your Audi or adding some performance and personal touches, their quality, honesty, and professionalism is top-notch. Fair price for their knowledge and workmanship. Will continue coming to them! read more

Honest mechanics? Thought they were unicorns. Love these guys. Not only are they honest but they are personable and detail oriented. Shop is clean and customer friendly. I advise all to try them for yourself. Super satisfied with the work on my vehicle and the prices. My only fear is that too many people will find out about these guys and they won't have time for me, lol. Seriously, check these guys out, you won't be dissappointed read more

Brought my car in for track alignment & brake flush recently. Great customer service, experienced in higher end sports cars & honest folks to deal with. read more

I had just bought my 2013 S6 and wanted a local dealer to tune it. I called around to 3 APR dealers in Houston before deciding to go with Aadel at Elite. Aadel went into depth about his experiences with the APR Stg 1 tune and even took me for a ride in his car (at the time, a 2016 S7). I decided to have him put the APR Stg 1 tune on my car, which is a night and day difference! I could not be happier with the performance gains. I also had a 2016 taillight and rear bumper conversion done. Aadel helped with programming the taillight functionality and other mods via VCDS. As I have a hectic schedule, he offered to work on the car after business hour in the comforts of his home garage. His level of customer service is exceptional and uncomparable in the car community (don't call him expecting 10pm tunes though). read more

I have been taking all my vehicles to E1 for 5 years now. Great service, honest work. Adel and his staff are very personable. I wouldn't trust anyone else with an Audi Or anyone other vehicle. read more

Best audi/vw performance shop in all of texas! always great service and they are fast. the owner Aadel is very nice and very informative. he knows everything about these cars. read more

Aadel has gone above and beyond to win my business. The Volkswagen/ Audi tuning community is a better place with him in it. I cannot think of any other tuner who would invite you to his home to tune your car, because it's closer to your home and he's booked at the shop. Elite Custom's shop is very well maintained, and has top of the line equipment. I have powder coated wheels, and the fact they have a touchless tire mounting machine is very important to me. Other shops in Houston nickel dime you to death, Aadel is more interested in earning continued business than bleeding you dry $60 bucks at a time. I am beyond happy, and as a woman who drives a performance car it much appreciated to not be talked to like I'm an idiot. read more

E1 Garage - My Apr tuned car, a 2015 Golf R - Auto Repair Near Me - Houston, Texas

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After moving to Houston from Fort Worth roughly a year ago I've been trying to find a performance shop that I can trust with my tuned VW. I contacted Elite after hearing of an update for my APR tune. I was very surprised at how accommodating Aadel was in scheduling an appointment with my busy schedule. Aadel went above and beyond to make sure I was a satisfied customer. If you are looking for a knowledgeable and honest performance shop that will treat you right, don't hesitate to give Aadel a call. read more

Brian, and Adele have done all the work on my Audi A7. These guys educated me on things that I needed help with. They were very knowledgeable. All of the work performed by them was in a professional manner and done to my satisfaction. They stand behind their work one hundred percent. They made sure I had a loaner car while my car was being worked on. I am very satisfied with the end results and highly recommend them. read more

Great place, great guy. Good communication, good prices. I only expect to have good experiences. Do not hesitate visiting here. read more

As an engineer I'm typically pretty critical on quality and customer service. As a new owner of a mk7 GTI I was quick to look at tuning. I came across APR and I quickly found 2 shops. European Legacy and Elite Custom Performance. I requested a quote from both shops long story short I was none to pleased with how I was treated at European Legacy. However I quickly received a response from Aadel. I was blown away by the attention to detail of what I was purchasing. Whether a green horn to the car world or a bloodborn Volkswagen gear head, there was enough info to understand exactly what I was purchasing. Best of all the price was fair. After discussing with Aadel on the tune we came to an agreement on a schedule. When the day finally came to get the tune I was running late and I informed Aadel and he was more than accommodating to helping me with my busy schedule. We finally got to the facility and We were basically In and out within 25-30 min. Before we started Aadel showed me exactly what he was going to do and after that I felt very confident in ability to work on my car. As the car was being done Aadel came back in and spoke to me and my wife about our car and ill tell you his knowledge of these machines is astounding. He did not make us feel like a "Number" but a VIP Customer. He has forever earned my business as it pertains to custom work as well as performance parts. I am -Mario Culpepper- read more

I have been going to E1 Motorsports for upgrades and maintenance on my MK7 Golf R and these guys never disappoint. They are honest and efficient, and obviously passionate about their work. Some shops tend to seem 'too busy' to explain things or just carry a small conversation with clients. This is not the case with E1. They are extremely knowledgeable and do great work. Their shop is organized and clean. Typically you wouldn't judge these types of businesses by their bathrooms, but it is impeccably clean. This is just another demonstration of their keen attention to detail - I was shocked to see the business owner cleaning it himself. If you are looking for a speed shop or simply a dealership replacement for maintenance, you will not go wrong with E1. I give my highest recommendation to this shop with no reservations at all. read more

Aadel Kahn is a man that I consider to fall into a very small group of people. The service that I have received is second to none. He has provided me several APR software uploads, and has also gotten me hardware when it wasn't available anywhere else. Have a Audi, Porsche, or VW? Take it to Aadel Kahn for your APR products. He handles all vehicles, but my review is based on experience. THANKS AGAIN AADEL!!! read more

I can't say enough good things about Elite. The customer service and quality of work is beyond anything I have experienced. The little things matter and they have it all covered. I recently was in getting an APR tune on my 2016 Audi S6 but I have been in for other work including new tires and paint repair. I highly recommend this shop to anyone and would go out of my way to use them in the future. Luckily they are close to Sugar Land, where I currently live! read more

E1motorsports did my stage1 on my 2018 Audi R8 spyder V10 they were very knowledgeable about the product, car, specs. Clean shop very honest people love this guys. Thanks Aadel read more

I have considered other tuning shops in the Houston area, but Elite Custom Performance is easily the best tuning shop to go to in Houston. Aadel takes care of you from beginning to end. I was quoted 1 hour for the APR Stage 1 flash, but the job was completed by 30 minutes, giving me not only time to get to work, but also to be able to grab lunch. Customer service afterwards (follow-up) is exceptional as well. If you want to be taken care of, this is the place to go. read more

I went to Elite to get a stage 2 flash and exhaust downpipe installed on my Audi. Aadel is awesome, super friendly and always communicating progress on an order/job. If you have a question, he has the answer or will find out for you and is a great APR rep. The Elite shop is a top notch facility with highly knowledgeable and friendly staff. If you're in the market for performance tunes or other auto customization, Elite is the place to go. read more

The best service. Got me in on a Saturday morning for an APR tune and out the door in no time. Aadel is super nice and very helpful. I wouldn't hesitate to come back. read more