Took 20 minutes but good service and friendly, bays were clean and organized. Will go back for oil change and radiator flushing and fluid replacement read more

Funny how you guys say you help out military service members and it's also funny how my husband served in the military and we feel like we are not getting the service we deserve. On April 6th, we went to get an oil change and your technicians failed to put the proper amount of oil in our car which has resulted in needing a total engine replacement. This has been independently verified by a local, reputable mechanic. We've provided you with documentation of the mechanics report and photos of the incident and yet we have gotten nothing but silence from your supervisors. Not even a rental vehicle to help us out (since this was our only car for our family) while we figure how to solve this problem that your company has created. I would not recommend getting your oil changed here. the customer service is no help when it comes to trying to get ahold of the district manager. read more

Got hung up on by Natalie for asking for pricing?? They seem rude. Would definitely go somewhere else.

Way overpriced !!! At $147 I've gotten it done for $55 less at Valvoline. Some female tried to upsell me on coolant along with other stuff. I advise to not go there ! read more

They kept coming in trying to tell me fluids were low or empty and the price went from $55 for standard oils change to $250 for all that they said was required to keep my engine from "going boom". They barely formed sentences and the words I could hear were barely audible. Zero customer service, outrageous cost and will never go back. read more

Convenient place to get an oil change or state inspection. They will also check your filters all while you stay in your car. Competitive prices. Service is friendly and efficient. They typically will offer you a bottle of water while you wait. This location can get busy. There isn't a lot of space for cars so the line can back up. On my most recent visit, I came for a state inspection. They informed me that my wipers need to be replaced and they replaced them with wipers that I had purchased from somewhere else, which was nice of them. read more

Take 5 Oil Change - waiting in line - Oil Change Stations Near Me - Houston, Texas

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Pros: Low wait time. Agreeable pricing for an oil change. Cons: Work Quality. I asked my serviceman to check for leaks under the car. He said there were none but sure as I went home to find a coolant leak. Also, the did not screw back my air filter cap and loss a screw in the process. Probably my last time visiting a Take 5 read more

Take 5 Oil Change - Air filter cap left unscrewed - Oil Change Stations Near Me - Houston, Texas

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Stopped in for an oil change. They use a pump to remove the old oil from the oil fill cap, Well it leaked and oil was all over my engine cover. These monkeys did even clean it up. Got home to put in new air filter, and found this mess. Had to go and have a retailer clean it. With degreaser, so my $ 65 oil change became $ 120. I will not ever go back there, they don't care about you or your car. read more

Take 5 Oil Change - Take 5 type of service they offer. - Oil Change Stations Near Me - Houston, Texas

I took my 2018 Chevrolet Malibu to Take 5 location 12521 Kuykendahl Road, Houston Texas 77090. Store#0566 on October 10, 2025. I initially came in only for an oil change, but your staff insisted that I needed a coolant flush, claiming that my system contained more water than coolant. I found this unusual, as I have never added water to my radiator or reservoir, and I had already had a coolant flush performed about a year prior. A big red flag was one of the technicians didn't even know where the cabin filter went. Another tech had to direct him, and the same one was the one doing my coolant. If he didn't know something as simple as a cabin filter how can he know how to work the machine for the coolant? I eventually agreed to the service after the manager's insistence. However, within 15 minutes of leaving, I noticed a puddle of orange coolant under my car. I immediately returned to the shop, where I was told that the reservoir had been overfilled and that the leakage was due to excess coolant being released. I was advised to monitor the situation and return if it continued, as it might indicate a radiator leak. My radiator had no leaks or issues whatsoever prior to this service. The manager's explanation that I didn't notice a leak before because there was "no coolant in the radiator" makes no mechanical sense because my vehicle would have overheated if that were true. (My dad was a mechanic) By the following morning (October 11), the leak persisted, and my reservoir was completely empty, requiring me to add more coolant. When I returned to the shop again, the manager continued to deny responsibility but offered to refill my coolant jug. To my surprise, he mixed green coolant into the jug, even though the system was filled with orange coolant (Dex-Cool) the previous day. Mixing coolant types is well-known to cause chemical reactions that can lead to sludge, corrosion, and radiator damage. Afterward, when I brought my car to Firestone for inspection, I was informed that my radiator now needs replacement, with a repair estimate of $1,800. I paid $241 at Take 5 for what was supposed to be a simple oil change, and now face nearly $2,000 in repair costs directly resulting from this service. This entire situation was caused by: 1. Performing an unnecessary coolant flush, 2. Using improper procedures or excessive pressure during the flush, 3. Overfilling the coolant reservoir, and 4. Mixing incompatible coolant types afterward. read more

The best team at the Jones Rd and Cypress North Houston!!! So professional and friendly. Thank you read more

I will never go here again. SCAM!!!! I went because I needed an inspection and decided to get my oil changed as well. The service person came to me about an antifreeze flush and showed me something clear like water stating my antifreeze was bad. knowing that some places take advantage of women I said I would check and get back to him. I took my car to my trusted repair shop that does my work and he showed me that everything was perfectly fine with my antifreeze and that I didn't need anything he suggested. What a scam trying to get me to pay $$$ for something unneeded. I now don't even trust the charged my oil read more

I've gone here previously for a speedy state inspection for both my vehicles in past years with no issues; we swung by this year and was told to wait at the front for a state inspection. 40 minutes pass and we just continue sitting in the car waiting around as they work on literally every other car there. There's about 5-7 employees and most of them are just shooting the crap and messing around and there's around 2 people actually working. Not one employee came up to ask us for our vehicle info or anything to get started and we're just sitting there waiting for something to happen. I don't know what happened here with this crew and while nobody looked excited to be working there, at least try to have any kind of customer service or courtesy to give us a timing or a"come back tomorrow" note. I wouldn't recommend this location and will not be back going forward. read more

No accountability on why my plug leaked after changing oil. Tried to put blame on me that oil was leaking from plug that never leaked before. read more

Their high mileage full synthetic on recent oil change 11-20-25 being good and fuel additive is also good for dodge.

I wish I would have checked the reviews prior to coming. I arrived and was the ONLY car there. I asked for an Emissions Inspection and the technician took his time coming over to start. Other cars arrived and their technicians immediately started working, while mine was too busy doing other things. I was eventually asked to pull out of the garage and to the side and that's when the employee plugged into my vehicle and started the inspection. Cars that arrived after Me left before me. The Employee that performed my inspection was very curt and intentionally slow. He treated me like I was an inconvenience to his work day. I felt ignored and don't intend to ever return here. read more

Inspection guy was 40 minutes late to work today, the. Arrived and joked around with the other employees before getting my vehicle inspected. Really bad optics. Don't show up late for work when customers have been waiting 15+ minutes and then make them wait longer. read more

Went for a routine oil change on Friday, 11/21/2025 at 2 PM that was $108. Drove home to leave for a road trip the next day. Realized upon arrival to Tulsa from Houston, my car was leaking oil the entire drive. If you want your drain plug thread stripped, and you like an oil pan that's not flush at all causing you to lose all your oil and need a new oil pan along with new oik 2 days after paying $108 for a synthetic oil change, then this is the place to go. I have called and left the shop manager a message with details and to return my call ASAP. I will update and/or delete this review if/when the shop manager calls me back and refunds me for my oil change, a new oil pan and new synthetic oil. But thanks for the free water and nearly blowing my car up. Pics attached. read more

I just had the worst experience for a quick oil change & emissions test. I've been a regular customer at this location for years because it's close to home, & this time the "assistant manager" (as was labeled on his shirt) insisted to check my gas cap (for a motor oil change & emissions test ???) . He "YANKED" the cap off the factory designed tassel that was connected to the gas lid, and simply left it detached after he was done checking. Also he mentioned my coolant fluid was low and was trying to upsell me on a full flush for $200. I said no, & politely asked him TWICE to top off my coolant. He say it was done. After I drove away, I checked and the coolant was still low. I would pay the extra $20 if he wanted to charge me to top off. Just not the $200 for the full flush !!! He was also appearing very "Uninterested / Unmotivated" through the entire checkup. Even if I need a full flush, he would NOT be the one I would hire to do the job. read more

Take 5 Oil Change - Factory designed tassel left detached after the assistant manager "YANKED" the gas cap off the gas lid. - Oil Change Stations Near Me - Houston, Texas

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Great service! They were quick and thorough. I went on a Saturday and it was poppin but even with an oil change AND inspection, they only took 10 minutes. Amazing! read more

Horrific customer service from Take 5. If you looking for a subpar experience or a place where if you ask questions you're hung up on 2 to 3 times then this is the place to get your oil changed. Manager-Brinen...No smh read more

I came in for inspection, Great service & well manner . The staff offer me water . Carlos was great I was done with my service less then 20 Min . My favorite location to come too . read more

Take 5 Oil Change - My car - Oil Change Stations Near Me - Houston, Texas

I arrived at 7:45 and saw a car in each of the two service lanes, making me the third in line. A guy wearing a durag approached my car and told me to slow down, though I wasn't sure why--there was no way to move fast in such a small carport. But I just went with it. I told him I needed an inspection and an oil change, to which he simply said "okay" and walked off. I then waited for 20 minutes. During that time, I noticed four employees--two of them standing around a car, moving at a snail's pace while chatting and looking under the hood. Meanwhile, another car arrived and was promptly serviced by the third employee, who seemed to be the only one actually working. At that point, the rude guy I had spoken to earlier walked past my car. I said, "Excuse me," but he ignored me. I said it again, and he kept walking. Finally, I honked to get his attention, as he had clearly heard me but chose to ignore me. He turned around and shot me a dirty look for honking. I asked how long the wait would be. His response: "I don't like giving a time because I don't want to be held to that--it could be 20 minutes, it could be 40 minutes. You'll just have to wait and see." At that point, I decided to leave. Except for one Hispanic employee who was actually working, the rest of them didn't seem in the mood to do their jobs. Unfortunately, I had to be at work in an hour and couldn't afford to waste any more time. read more

Stopped by this location for a state inspection. After being directed into an empty bay, we waited 30 minutes in the car while watching everyone around us getting their service with no greeting or explanation. We got so annoyed and just drove away. While I understand they don't make much on state inspections, this level of customer service is unacceptable. We absolutely will not come back again. read more

They would only provide estimate after you pull in the garage. Once they get you in the garage they explain there are three price tiers for oil change and I chose the middle one for about $100 which is what the Chevy dealer charges. It was hard to hear and don't remember them explaining the price includes only 5 quarts. I believe they then remove and install the oil filter so you are locked in and then they provide the bill. The cost for oil change was closer to $150 which is $50 more than the Chevy dealer charges. The dealer will also normally rotate tires. They explain the increase because their base price includes only 5 quarts and my 5.3 liter engine requires 3 additional quarts. Make sure you understand the full price before you commit. I was disappointed to pay 50% more than the dealership and upset I did not do more due diligence and require an estimate first...They would not give me an estimate before I pulled into the garage which is part of their process to hook you . In retrospect my gut alarm said to exit and I should have listened. read more

A 10 minute oil change was 1.75 hours. I sat in the bay with my hood up the entire time. They did try to pale me an engine filter for 3 times the amount that it can be purchased at an auto parts store. I chose not to purchase, then ask if they with give it to me as a courtesy for it taking them so long, but they refused. After finally getting the oil change done , I left but realized they did not reset my maintenance code. I called them , but was told they would call me back. They never called back. Now I'm going to have to make another trip there to get them to reset the code. Terrible experience! I recommend going elsewhere! read more

Location: N shepherd Wait time: none ( got here before 9) Price: average Staff: Omar and Andy were great, very professional. Andy explained what was being done to car as well as coupons I can find on website. Juan on the other hand was a total joke. Definitely needs to take customer service training. I arrived before 9, Omar was already opening and setting up shop, I asked the time of opening and he replied 9. I decided to park and wait inside vehicle until they give me the green light to move my car forward. As I'm waiting and getting closer to 9, a blue truck arrives cussing out a storm as an why I'm park there. He gets super close to the car to the point that I felt it move and got out to see if any damaged was done. He said " I didn't do nothing, can you move your car". Keep in mind this location has a go @ area. He can easily go through the street area, as another car was also waiting for opening on other side. I was not on the way he was just being very rude. This is the same guy that last time was just cussing out a storm about the other employees and work. Thank you to Andy and Omar for making the service great and fast. read more

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Great service today by Daneil, Jacob, and Carlos F. They were fast, effient, and friendly. Got my oil change, radiator/coolant exchange, air filter at a bargain. Great teamwork. read more

got a coolant flush and a day or two later magically overheated my vehicle, cost me 1,000 to fix that issue and take 5 claims people l does not take responsibility and would not reimburse me for my troubles. obviously not friendly to Veterans such as myself so thanks but no thanks, business elsewhere read more

Take 5 Oil Change - Fluids gushed out - Oil Change Stations Near Me - Houston, Texas

I paid more for an oil change with a coupon than with out. $22.36 dollars more. I used a coupn and they added EXTRA charge for and "Oli FIlter". Now i queston if they use even the right grade oil? read more

don't do it. they try to dime you for your last penny. I had a coupon asked if coupon was applied and he lied and said yes. in the end didn't apply the coupon. go to Walmart make your appointment online and you pay way less and get better service read more

I scheduled to come in for an emissions test, received a confirmation for time and date. I received a reminder the day of the test. I went in and was told the emissions testing guy was not there on those days. The person directed me to another Take 5 not far away (or so I thought). I know the area. I asked if it was close to a given street off of a major blvd. He said yes, that he had worked there. He even showed me the location on his cell phone map. However the street locations were not defined well. But, he gave a detailed route that I understood. I took the route and NO Take 5. The only other Take 5 was CLOSER than the one he referred me to! My main peeve is that on the Take 5 site there is a very long push/description about their online services (via the computer support services). I called to complain that there was not any description about the time of services/personnel available. Yet, I had received a confirmation and reminder of the appointment. JIFFY LUBE is next! read more

Typically not a fan of having to take my car in because it seems like a headache or the technicians don't seem helpful, but I thoroughly recommend coming here for an oil change. Cristhian was beyond helpful and thoroughly explained everything. PRO TIP: If you sign up for emails, you'll get coupons too! Definitely check this place out for a quick and efficient oil change! read more

Initially, my experience with take 5 had me wondering is it take 5 because it takes 5 people to get the job done or because it takes 5 hours. This location, however solidified that it takes 5 minutes they were nice, fast and efficient! The teamwork shows and it goes a long way! I Will definitely come back to this location! read more

Location at 10802 Westheimer rd. Houston. Bad service. many employees in the shop that aren't doing anything but walk around. I arrived and had to weight because they were all too busy getting food from a car vendor. After i was pulled in the bay, nothing happened because they were busy fixing a car that overheated that came after me. no one was working in my vehicle. been here now for 15 minutes and they have not done anything to my truck while all 5 staff continue to talk around the same car. Arrived at 15:15 and left at 16:05. Terrible service. read more

Wonderful service- team did a great job of explaining what they were doing, and the levels of everything. I went on a Sunday so it was packed but they worked quickly trying to get the line through. Thanks Carlos, Caleb, and Freddy! Made the experience comfortable and felt like it was a good deal. Definitely look up coupons online to help with price! Will be returning next time i need an oil change. read more

Extremely polite crew. The crew took care of all my questions and services my car efficiently. I got an oil change, fluids topped off, tires filled back up and my air filters replaced for $238. They gave me a bottle of water while I waited. Most importantly to me, the staff was very courteous and thorough. I'll be back here. read more

First let me say Take 5 has absolutely no customer service. You're not giving any opportunity to speak to anyone. I've been going to take five for years now after my last oil change I went back because my truck was leaking oil. I pulled up on them. They supposedly went under my truck and told me that the oil filter was tight and the plug was kind of leaking. He told me if it continued to leak to come back to change the oil plug. I went home and it still continued to leak. I have bad knees issues so I was unable to get under my truck. I had a friend who is a mechanic told me that the oil was coming from around the oil filter. He said it was loose so he tightened it and this was day after I came home from Take 5 . They hire incompetent people who don't care about your vehicle. They put their oily hands all over your hood all over your fender and don't even bother to clean it up. I use to refer them to all my family and friends. I will now warn people about Take 5 and how they absolute DON'T CARE ABOUT THE CUSTOMER. ZERO ACCOUNTABILITY AND ZERO CUSTOMER SERVICE. I don't email, I like to call customer service phone number 713-364-0905 call if you don't believe me. The moment you choose you have service issues you are on your own. My truck is my life line and they deliberately ignored my issues. THEY TOLD ME THEY TIGHTEN MY OIL FILTER WHEN IN FACT THEY DID'NT . They are in my book the next Jiffy Lube makes me wonder what they really do . I know one thing for sure is that they leave MY HOOD ,MY FENDERS ,MY CHROME GRILL ,AND SOMETIMES MY DRIVER DOOR FULL OF OIL SMUDGE . YOU BEEN WARNED **********TAKE 5. ****1818 NORTH SHEPHERD HOUSTON TEXAS 77008. STAY AWAY !!!!!! I really want to resolve this by calling them but they don't give you that option. read more

This has to be the world's slowest take 5 in the world. The employees move at a snails pace. If you cant to wait for about 2 hours, go somewhere else. read more

I have been to this place thrice already ever since I moved to The Heights. Firstly, they are just two streets away from me, which is a score. Secondly, they answer their office phone quickly with no wait time and thirdly, they have the friendliest, most helpful car crew that will take care of you. They also offer a bottled water when you get a service. They explain to you in detail what they will do. They also help you locate items in your car or explain where it is. Also, they ask you if you have any questions. They show you the oil and are very honest with what your car needs. They also scanned in my $18 off coupon. My total bill with the coupon off was $70. Will definitely be back after 5k miles! read more

Take 5 Oil Change - Oil Change Stations Near Me - Houston, Texas

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Went Take 5 on Shepherd for a state vehicle inspection. The person I dealt with was brusque to the point of being rude. I waited while other cars went ahead of me and then was moved to another line and had to wait even longer. Once the car was hooked up to the emissions tester I waited at least 20 minutes. Another person actually came up to me and asked me why I was parked for so long. The tech finally came back and handed me my paperwork. No explanation provided. I had to ask him how I would get my registration decals. It was a very annoying experience. read more