I had a horrible experience last night with my food that I ordered online. I went to the store, In…read morewhich the first interaction I had was with a girl who was friendly until I asked for the manager. Then she proceeds to tell them there's a lady out here that wants a manager in a sarcastic tone. The manager came out with an attitude and argued with me. He only agreed to replace part of it because I only had a picture of part of it. I did not have to provide a picture at all. Never have I ever had a manager argue with me and be so disrespectful and not want to replace my food that was obviously incorrect. I got a sampler that apparently comes with no cheese in the lasagna, so really is it lasagna? The portion sizes were extremely small and old. I got a loaded fettuccine Alfredo with gluten-free pasta. I asked for shrimp added to it and no bacon add mushrooms extra Alfredo. It is supposed to have Parmesan crusted broccoli in it. I told him that it was not it was regular broccoli and he argued and said that's impossible because we make it in the morning. Tried to tell me that what he saw in my picture was cheese, after I mixed it up and the Alfredo spaghetti sauce. As if I can't tell the difference between plain broccoli and broccoli with cheese on it. Also, based on food regulations is it really OK to fix broccoli in the morning and serve it all day long if that's even true! I got no chicken, no extra Alfredo with spaghetti sauce in it and spaghetti noodles and not hardly any mushroom. When has it become a policy to argue with a customer? I used to do reviews of restaurants. I would give this a one. I also could not contact them by phone last night or this morning. Extremely unprofessional and unacceptable. I could not eat my food last night. I have stomach issues and cannot do the marinara. My husband barely ate. When I told the manager that the sampler didn't have hardly any portions in it and he said it's a sampler it's supposed to be small. My question is why am I paying $30 for a small portion of food that's made incorrectly.

This place is always clean, the employees are always friendly and I've never had a problem with the…read morefreshness or taste of the food here. It is fast food Italian, so you get what you pay for in that sense. They also have cheesecake factory cheese, cheesecake which I absolutely love, but didn't get this time.

We stopped into Downtown Grub on a rainy Friday night. It looked pretty empty from outside but…read morethere were two other folks inside waiting for their food and someone waiting to pick-up a doordash order. The interior has lots of hints to music (art and decor) which I like but I'm not sure how it ties into the Downtown Grub name. The cashier gave us time to review the menu (on the wall). We ordered cheesesteak eggrolls and a two hot dog plate with fries. We wanted to get different toppings on the dogs but that was going to be difficult with their new POS system. We offered to just get the same thing but we were told that they'd get it and she wrote down our topping choices. After paying we were told it would be 20-30 minutes. That was longer than we were hoping dinner would take but I know kitchens can be tough. Our food comes out and the server says "I don't think those hot dog toppings are right." And, lo and behold, she was right. I'm not sure I've ever seen a server bring food to the table knowing that it's not what was ordered. She offered to fix it but after 20 min, we were just ready to eat. The hot dogs themselves were ok. Chili had good flavor. The first bite of the fries was great. They were really well seasoned...was what we thought. But they quickly became super salty. The cheesesteak eggrolls seemed to be just chopped steak eggrolls. They were massive but I didn't taste any cheese in the mix. I also wish they were crispy. For us, after a long wait, the meal just let us down.

Rating: solid 4.7/5.0 OM.....G! So I finally made it to Downtown Grub. The vibe is amazing, [seems…read morelike a family affair that YOU'RE a part of. They are seriously that friendly] Even the other customers were amazing during my visit. (Full disclosure: I am the type that feels this world needs more friends and less strangers and have ZERO qualms striking up a convo if the vibe is right) Now, the costs are a touch pricey but not outrageous and more a reflection of the current economy (Boooo inflation!). Blessedly, that is more than off-set by.......the quality and taste!! It seemed that everyone was up on the buffet angle, and it definitely seems the way to go. Deep fried shrimp, fried steaks and gravy, okra, each dish made fresh repeatedly and palette pleasing EVERY TIME. The green beans were so good I actually had to complement the chef (Do your thing Dom!! It was an honor to meet you all!) It was.... Wait a minute......actually disregard all I've said. (Last thing we need is unappreciative riff-raff with the taste buds of a 4th grader, and horrible Kens and Karens making wild requests and slowing down the line and ruining a _GREAT_ thing). So, umm, I forgot to mention the roaches! Huge! With 3 inch teeth and razor claws! Never seen the like. We barely escaped with our lives. I fought off two of them at once and escorted a couple customers to safety. Also, it's in high-crime neighborhood. M....Machine Gun Kelly came out of his grave and hit thr bank across the street! It'll be on tonight's news for sure!! New rating: .0067/30 Stay away from the store and the green beans! Ya greedy so-and-so! Cheers and love to all

Nice little place we decided to stop for lunch 1/2 way to Johnson City, TN…read moreFriendly service and great food. Sorry, no pics but 3 of the 4 of the us got Philly Cheesesteak which were excellent and we could only eat half of it. The 4th person got the burger which was cooked to perfection. Recommended stop or visit if you are nearby!

Today for lunch on our way to Wytheville we stopped in. Once again service was top notch. So…read morefriendly and helpful even suggesting can appetizer that was delicious. What a cute place this has turned into.

Came in after a long hike at Cascade Falls!!! What a delightful restaurant, food came out piping…read morehot and fresh!! HANDS-DOWN DELICIOUS!!! Meet the twin owners and took a picture with my twins!! Super nice people! Thank you guys for making our trip to Dublin a wonderful food experience.

We had the calzones and the garlic knots- both were awesome…read more Family owned restaurant. Great food! Everything is homemade & comes out fresh and hot. The service was awesome and the waiter/owner is so friendly- super nice!!! Will definitely visit again if ever in the area and highly recommend!!!

Food was absolutely phenomenal. I got here at lunch and they were pretty busy, so there was a wait…read morefor the food. But it was well worth the wait. Atmosphere in the establishment was very warm with lively conversations and friendly folks. Would return everything I'm in town.

Great food and great prices. Staff is great. This is good old fashioned American dining at its…read morebest.

We stopped in on this place on our way to Knoxville, and were happy we found it. We came in 10…read moreminutes before opening but were thankful the service to open and their gracious staff! The staff told us about a special which included a special roll, regular roll, and soup or salad. I got the miso soup, Chesapeake roll and Philadelphia roll. My husband got the Eel bowl and he loved it! Overall it was a great experience with clean interiors and we're thankful to have a quick bite to eat while we were there.

Very good and fresh Food here, just a little bit pricey. But you get a lot! Service was great too…read moresmiling people and warm atmosphere. I recommend the "Yum Yum" Roll! It definitely delivers on it's name!

A lot of people say this food is good, and I'm just not getting it! It was almost inedible. My…read moredaughter didn't touch her salad and ate only 1 or 2 fries. I tried to eat my taco salad, because I don't want to offend anyone, but I couldn't. I forget what my sister ordered, but she couldn't eat it either. The food was truly bad. The service was good.

ordered a Philly steak and cheese sub on August 3rd as I proceeded to eat it it was ok untill I got…read moretowards the end and found a hair in it I called them and told the girl about it she told me that everybody had their hair tied back and the owner was cooking she told me if I would bring it back they would refund me or make it over I told her it was towards the end of the sandwich she said she would give me a 10 percent discount on my next order why would I want to go back for a second hair Like

Great food and great people. Prime rib was really good, baked potato was just ok but the salad was…read moregood and we got a pizza which was also really good. Everyone made us feel right at home. We'll definitely be back.

We came here after many referrals. Apparently tho er prime rib is huge and amazing. Truly their…read morestaple during the week. The place was packed, and yet the service was great! The place is small but it's cozy, if that makes sense. They were able to take our party of 10 comfortably. The pizza was what I wanted and it was delicious. The salads that came out were big and you can really tell everything was fresh. When I tell you everyone was quiet at the table when the food arrived, everyone's jaws were going from the time we sat down, until we were getting up to go pay the tab. They open at 4pm I believe, so it's great for dinner. And apparently they had ice cream too!

I had a sweet leisurely lunch at this tea room. There are five tables in a relaxed, comfortable…read moreatmosphere, with pretty tea cups and decorations. I went by myself, and enjoyed reading while I waited for my food, Other people around me engaged in quiet conversations. The server brought out a tray with samples of all their teas to help make a tea choice. I picked Mother of Pearl, a green tea with fruity overtones. There were also several sandwich choices that all looked good, so I chose a tea sandwich assortment that was 1/4 of a sandwich of five different types. The photo below only shows four sandwiches because I already ate one before I took the picture. All in all, I enjoyed a reasonably priced, light lunch with tea on a day when I had several appointments in the area. I'll be back next time I'm near Pulaski, and I'm going to try one of their scones too.

Food and service is great along with the tea room ambiance. The prices are well in line for the arearead more

What a hole-in-the-wall GEM! Outside appearance is unassuming. It's in the same building as a gas…read morestation. Inside ambiance is very laid back. My mom & I seated ourselves. We were greeted quickly. Our server was friendly and accommodating. The coffee was hot & delicious...not too strong, not too weak. Mom had a strawberries and cream waffle. I couldn't get a picture because she dove right into it. She really enjoyed it. I got the southern smothered biscuit bowl. It had two eggs in it. They were a perfect over-medium. It had taken us an hour and a half to find a breakfast place that was open on Sunday and not fast food. This place was absolutely worth the wait!

If your your traveling on interstate 81 through Southern Virginia make a stop at the Omelet…read moreShoppe. Great food and friendly staff will make any trip better! You'll be glad you did!