When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Scheduled quick and easy, took care of it all. No complaints! Would happily use them again.read more

Best value and on time for the current market. Contractor was professional and provided same day…read moreseptic pumping.

Great job, will use again Driver very nice no complaints…read more Promised kept Responding 100% from call to arrival, great job

Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

Needed my septic pumped & called Bulldog after finding their company on Yelp. I read a negative…read morepost about them charging more from the phone quote to the in-person price because they had to dig septic tank cover off. I clearly described access to my tank and they were able to quote the same over the telephone & in-person price. I found the 2 techs friendly & they provided good info on system maintenance. They neatly put back the little bit of grass around the tank lid they had to remove to access the lid. Also...I would ignore that other guy with the negative review about price change. If your tank lid is buried, & significant effort has to go into just accessing the lid before any pump out work can be done & you don't tell Bulldog that, then charging more for the time & to dig it out is reasonable. I will use Bulldog for my future septic pump out needs.

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

We had an emergency septic issue after an incredible amount of rain and called All In One Septic on…read morea Saturday morning. They came out first thing, were incredibly professional, timely, and easy to work with during a stressful situation. What stood out most was that they actually took the time to explain what was happening with our system in a way that made sense. After struggling to get clear answers elsewhere, they helped me understand the root causes of the issue and what needed to be done to get things back under control. Their pricing was fair, they were honest and professional, and I genuinely appreciated how responsive they were when we needed help quickly. I wouldn't hesitate to do business with them again and would absolutely recommend them to anyone needing septic service.

I learned more than I ever wanted to know about lift stations this weekend. (Before this weekend, I…read moredidn't even know that's what they were called!) Turns out my pump grinder burned out earlier than it should have--only six years old--due to storm runoff. (The lift station was installed six years ago in a location that is not ideal.) Ricky Jr. was very understanding when I called, stressed, Friday afternoon, after being told by a plumber that they couldn't help me until the basin was pumped out by a septic truck, so they'd come back Monday and I should stay in a hotel for the weekend. Instead, Ricky sent Anthony out, who both pumped it out and worked with Ricky Jr. to diagnose the problem. I was told I could use a modest amount of water until they could fix it, on either Saturday or Monday. Turns out they were able to fix it on Saturday and now I'm up and running! I wouldn't say they were cheap, but they're transparent, and likely less expensive than the plumber would have been. Plus they were friendly and efficient, and no weekend hotel stay, yay! Thanks Ricky Jr. and team!

They did a great job. They were flexible, they were on time, did a maintenance check and were…read morerespectful on the grass they were driving on. We will for sure use them again!

I waited all day Saturday for them to show up. I never received a phone call. I finally got a hold…read moreof the OWNER and he texted me and personally promise to come on Sunday (today) and of course he was a NO SHOW!!! I WASTED MY ENTIRE WEEKEND, THEY NEVER CAME OR EVEN CALLED OR TEXTED ME!!! I recommend going with a company that will actually show up!!

Great company! The office staff was very friendly and the guys that came out were honest and hard…read moreworking. I definitely recommend and will continue to use them in the future.

We highly, highly recommend JB Septic Services. This is the second time we have used Justin. He…read morealways answers right away or calls back quickly. He also comes out quickly. He is so much more than just a pumper. Very knowledgeable about how it works and doesn't rip you off. Haven't gotten a bill yet for today's service but know it will be fair.

J&M went way above my expectations to replace my septic tank and correct several issues with the…read moredrain field. on time and very detailed in explaining our options to fit our needs.

Always get my system going again despite having to come so far,never complain ,and very…read moreknowledgeable.