All around perfect experience. I called to get my septic pumped and spoke with Betty. She explained to me the type of septic system i have and allowed me to text her photos to assure she was giving me the correct bid. Betty was wonderful to talk to and taught me something about my house! They were able to come out almost immediately. Very accommodating with my work schedule and the service tech called to let me know he was on his way. Unfortunately, I forgot my service techs name but he was great. Made the whole experience really easy and his customer service was amazing. Very kind and professional. :) Highly recommend their services! read more

All American Wastewater confirmed a price of $625 to service my septic system. I've used them before and thought they were an honest and reliable company. However, this time they billed me $835 rather than the $625 price they confirmed via email. I will never use them again. You shouldn't either. read more

Vince and Dylan came today and replaced the pump on my septic system. very professional and very friendly. Vince explained everything to me in detail and educated me about the entire system. I could not be happier with their service and would fine them 10 Stars if Yelp allowed it. if you need anything related to your septic system, give these guys a call! read more

After you have standing sewage in your yard after they pumped tNk and said ok you should be concerned I call back and they tell me to deal with line it will be another 275 plus Wonder why they record calls? They obviously have had issues read more

very pleased, again, with All American Wastewater Solutions. Vince was able to come out very soon after my call for help. He spent time analyzing our system's issues, and really took his time explaining scenarios to me. Thumbs UP from happy West Lake Hills homeowner. read more

I had an alarm go off on my septic system and got All-American's name from a neighbor and called them. The lady I spoke to knew septic systems well and told me to disarm the alarm and set my appointment for the next week. Turned out my 15-year-old septic pump had died so Vince and Dylon came and replaced it. Sounds simple but it wasn't and I'm so pleased with Vince and Dylon and the obvious knowledge and experience they brought with them. The pump wasn't cheap or easy to remove -- heck it weighed about 150 pounds -- but they did a great job and I am 100% satisfied. I highly recommend this company! read more

Worst company ever, I scheduled a time and they called two days before and said no checks, cash or American express. You must pay with visa/Mc. Bullshit, I carry that cash on me, l always I called back, late in the day they were supposed to show up on and they took me off the schedule. I'm not trusting a company that get their office together, much less have someone affiliated with that office show up at my door. I deal with 100's of people, monthly, working on their homes and i was looking for someone to recommend. Used to be Sellman septic, for 24 years. Now I can't recommend anything. read more

So grateful for All American! Fair price for excellent work! Vince and his guys went the extra mile for me and my old, sensitive system. I can always count on professionalism, good communication, fair price, and exceptional work! Thank you, Vince and crew! read more

These guys are great, reliable and thorough and they go the extra mile to help with septic problems, Highly recommend them! read more

Received notification our aerator needed to be replaced, $350 for a rebuilt or $750 for a new unit. Asked what warranty would be in place for the rebuilt and was told none. Followed up for clarification as it makes no sense to pay for work without any assurance and shouldn't have to additional costs if something went wrong with their work; received no reply. Wrote 2-3 times over the next few days and couldn't get anyone to write back. After asking for a manager received a note they wanted to talk on the phone but I do not have time in schedule due to work and homeschooling. Asked again for written explanation but, after eight days without basic information, said I'd like to get it today or we'd need to find another vendor. They wrote back and said I should get another vendor. If you provide a warranty for your work it should be easy to email that information unless there is an alternative reason it'd only be provided verbally. read more

The best customer service I have ever had. Waking up to plumbing/septic issues is not what I expected on Tuesday and being that it's close to Christmas with money tight I was dreading the call I was about to make and how long I would end up waiting for help. I did some searching and found All American Wastwater so I gave them a call. Man am I glad chose them. They were very nice on the phone and quickly assured me someone would be out soon. The were right, from the time I called to the time Vince showed up was less than 2 hours. Once he arrived it didn't take long for him to diagnose the issue was a clog near the tank and get it fixed without breaking the bank. Vince even talked me through what he found and how to avoid it moving forward. All I can say is thank to Vince and All American Wastewater for turning my day around. read more

All American has had our maintenance contract for the past several years. They do a solid job on the routine maintenance and inspection, and they've also done a couple of repairs for us (plus pumping). They're also timely and courteous, and they help us navigate the maze of regulations and requirements with the city. read more

Having a problem with your septic system can be traumatic to say the least, but everyone I dealt with at All American Wastewater Solutions, from the receptionist to the guys in the field, was great! They were knowledgeable, reassuring and able to explain exactly what I could expect with respect to the scope of work, pricing etc. I highly recommend them. read more

I use these guys for a property I manage as well as my own house. They've been fantastic and very responsive for both. I highly suggest them. read more

Joan went above and beyond for me today when I was experiencing issues with my septic and needed it pumped in a hurry. She even called around to other companies to get someone out here (they were booked up and I needed a clean out asap to have my pump serviced) She was able to find someone and they came out same day. I've never had a septic company do that for me and I am super grateful. She even followed up with me throught the day. I will definitely be using their services for all my septic needs. Thanks Joan! read more

They charged me $769 dollars for a $265.00 pump Hiblow HP-80-0110 Septic Air. But apparently this is normal for this kind of business.

These people are knowledgeable and they care about their customers' convenience. We have been using their services for more than two years.

They charge $200 to just have a planner come out and give you a sales pitch. The plan costs are more than double the average. If you are in the Bastrop area, call the county wastewater officials for a list of local planners, or pay $200 and learn the hard way like me! On the plus side the ladies that man the phones were always pleasant and polite, even when they were telling me I couldn't get a refund. read more

As a Realtor and homeowner I certainly recommend Vince and his crew to help out with your septic needs. They were prompt, friendly and made sure not to over promise and under deliver. It can be hard to find someone reputable to work on your septic but Vince at All American made me feel comfortable by providing multiple references (which I called) who gave him great reviews. I had the work done in October and have had no problems since. If you are having septic issues give them a call and let them help you solve it! If you have any questions feel free to email me chris@512agent.com read more

These guys were great! They spend time to educate you about what's going on so you can try to avoid future service calls. Went above and beyond service call by helping me dig a trench, raising a conduit, covering my pump tank for safety until I can get a safer setup installed, etc. Very nice and helpful, highly recommend. read more

If you have issues with your septic system, call these people. I put off having my system looked at because of fear and dread over 1) getting bad information, or 2) having to completely replace a drain field and deal with the expense and code nightmare. Vince solved all my problems. He explained exactly what he was proposing to remedy the issue and the costs. Very honest, helpful, and clear. He and his crew know what they are doing and worked hard to do everything possible to rejuvenate my drain field. The outcome was a complete success, and at a very reasonable cost. Do yourself a favor and call. They also go by All American Septic Solutions http://www.allamericansepticsolutions.com/. read more

"All American Septic" has assisted my clients for a number of years and also worked on my personal home. I've been a REALTOR for over 40 years and consider them a part of my team for finding solutions, getting repairs done and for pump- outs on properties with septic systems. Donna Edgeman, Broker read more

My Dad's toilets weren't flushing properly, and he strongly suspected the septic tank needed to be drained. I urgently searched for someone to come out ASAP. All American came out the same day and drained the tank and handled a clog near the septic inlet that was the actual cause of the problem. They were competitively priced compared to other quotes and super nice. Highly recommend! read more

Had our septic pumped. Wonderful service! On time, professional! Had no problem answering our many questions! Will use for all our septic needs! read more

Great experience with these folks. I was selling my home and was told that I needed a new septic so I got a second opinion from All American. I am so glad that I did because they were able to do maintenance on my system and it was repaired in one day. They are professional, personable and honest. I can't say enough good things about this company. They saved me $15,000. Call these people. You can't lose. read more

Vince Sullivan, owner of this company , and his wife Judy Sullivan refused to do the work I paid the inspection fee for $250 to be applied to the contract for the work on the septic and drain field. We paid on Oct. 18 and I called on Oct 26 and 31st to get a status from anyone but only Joan the office clerk responded with an "uncomfortable" to do the work as their excuse. The company lacks integrity and a moral obligation to the work with. Their Business office number is 512-282-3889 and I would not call this number or Vince cell phone because no one answers or returns calls. I will take this to the next level and get my money returned. I will report this company to the BBB. ----- This company has taken $250 of our money and will not do the work signed by us and delivered to them on Oct 18. We waited 3 weeks and made numerous calls to the office for a status by Judy Sullivan. No return calls. Vince Sullivan determined the work to be performed and laid it out in the proposal that we signed and delivered. Again no explanations we're given and we're out $250 for no remedies. In addition while Vince was working on the plumbing when he uncovered a busted pvc pipe leaking while digging and working in this area. This could have been caused by Vince. Now we have another issue. No explanation for their refusal to work on their proposed signed Proposal, and why. Do not call the office. Joan or Judy are not in charge of the work. Vince is the owner and will not return calls from his cell phone. They are playing games with customers that relied on them for the work outlined in their $250 charge to make a call. I suggest that no one entertain using this company. read more

After being told by several companies that I needed an entirely new septic system, All-American Wastewater came out and solved my problem saving me over $15,000. My home was built in the seventies and had a few different owners before me. Records showed the house had two septic tanks but neither the inspector, nor the other companies I called could locate the second tank. The inspector told me my system was backing up 3 inches, and recommended a new system. Not only did the All-American crew find the tank, they also located the drain field and two root balls that were causing the back up. They installed a new clean out port in the drain field and a riser over the second tank so it could be easily accessed again. They cleaned out both my tanks, eliminated the back up, and made sure water was flowing clean into the drain field. I cannot recommend these guys enough. read more

I called to hv my septic pumped. They scheduled and came out w/in a week and the 2 guys who serviced our property were very professional. They were careful in parking the truck, and cleaned up well. Pretty standard on pricing too. I'll use them again. read more

I had All American Wastewater Solutions come out and hydro flush my leach field ($2K) They told me roots were the problem. Less than 12 months later, my pump failed, and the leach field was completely clogged up. I hired a different company to come out and repair the system ($5K later..) They had to clean out the roots and other debris that had clogged the system. I wrote to All American Wastewater Solutions and asked them to refund my money since their repair was not only incomplete, it caused further expensive damage to our system. VERY unhappy with this company. read more

Living with a septic for the past 25 years in West Lake Hills, I have done business with several companies. All American Wastewater helped me get my system into approval status by the City so I could sale my property. They made the repairs in the most cost efficient manner and Vince took the time to explain everything in great detail. He also took the time to explain why and what he did to the buyer's and city inspectors. They also had a very good rate on pumping the tanks so they could be inspected. Wish I would have discovered them 20 years ago! read more

Very good guys. Did everything they said they would (and more) , when they said they would, for the price they said they would. We are kind of out of the Austin area, so had relied on hillbilly repairs in the past. It is VERY difficult to find folks in this industry (heck any industry anymore) who really care to do a job right. We have been through several. Its tempting for contractors to cut costs here on initial install, (everything is buried & will work for a couple of years) then it seems most just want to rig repairs rather than doing a job right. Its what happened with ours--not done right from the start, headaches & rigged since (literally duct tape). I finally got tired of it & called around trying to find someone to truly fix it. These guys knew what my problem was on the phone, came out to confirm it, and basically re-wired my entire system. Septic systems aren't all that complicated, but you are working with electricity & water so nice to get it done right. read more

These guys REALLY know what they're doing, and they'll take the time to make sure you understand how your system works, how to care for it, and any service they are recommending. They were fast, professional, and affordable and I wouldn't call anybody else for septic service. read more

I called this company and several others to get a quote on a septic tank pumping and lid repair, and this one came in a little lower than the others. I can't tell you how pleased I was with them! Louis came out right on time to do the pump, and then gave Vincent Sullivan a call to look at the big ol' hole where the lid used to be. I knew that I was going to need a new lid, but I had a little problem...there was a big concrete patio covering up half the tank, making it virtually inaccessible. Vincent was awesome and went way out of his way to find the best...and most economical solution for us. We ended up having to cut away a corner of the patio, but in the end it was really the right choice. They guys were always there right on time and worked efficiently. The whole process of the pumping, cleaning, cutting the patio, reconditioning the tank, ordering, fitting, and replacing the lid...AND all the other little details took only a few days. Vincent was also really great about explaining everything precicely, so I always knew exactly what my options were, and later, what to expect. I hope I never, ever have to go through that again, but if I do, I know exactly who to call! read more

I have never written a review on Yelp before, but I feel like I need to warn others. We have had a terrible time with this company over an extended period of time where they find large problems, charge a lot for doing a lot of work, do not complete the work and then charge additional money/open up a new service bill for problems that immediately follow their work. I have never worked with a company that does not stand behind their work as much as All American Wastewater Solutions. If you want the red light on your septic system to stay on and get charged $1000's of dollars for it to go off for only a few days, this is your company! read more

This company recommended and performed excessive and unnecessary services. I would not have questioned it if I had not been treated so poorly by their receptionist. Hands down, the rudest and most condescending customer service provider I have encountered. I cancelled the follow-up service call they recommended and booked with another company. The new company explained that the services they performed were excessive, the follow-up service recommended was not one performed on my system type and I simply need routine maintenance. read more

They did an extremely thorough job, and explained everything along the way. I would absolutely hire them again, and recommend them to anyone who is having septic system issues. read more

We hired All American Wastewater Solutions to make some repairs to the nearly 40 year old septic system on our newly purchased property. We had the system inspected before we closed and the inspector had noted several issues and concluded that the system was not properly functioning in its current state. AAWS was very professional from the start. They showed up when they said they would and began work right away. Vince was able to diagnose several issues with the system mostly caused by poor repairs and hacks done previously. He also explained very clearly what he was doing and why. After excavation and diagnosis on day 1, Vince and his crew went and bought all the materials they would need the next day. They finished up on day 2 and Vince showed us what he had done, explaining again how this would address the issues. We were very impressed with their knowledge, professionalism, and work ethic and will be hiring them again should we have any other issues. read more

DO NOT HIRE THIS COMPANY! Please heed the other reviews about this company adding on work not necessary. They follow unethical business practices, please let me explain. We were selling our 7 year old home. It had valid permit and passed inspection at that time it was built, that stated that openings were no more than 12 inches deep. We added landscape cloth and a layer of ornamental mulch. Vince measured to the base dirt line at 12 inches, then pointed to the ornamental mulch that was brushed aside, and labeled it 13 inches and that system now required risers. He put this into his report knowing the prospective buyers would see this thereby requiring us to get the work done and pay an additional $780 in order to close. We were held hostage by him because he knew if he put this in his report, the buyers would see it, and we would be held hostage to have to do the work. No judge in his right mind would label these openings as more than 12" when just 7 years earlier it was inspected and passed by county officials. I called other septic companies and ran the scenario by them, and they state they would not have done this. UNETHICAL PRACTICES. DO NOT HIRE!!! read more