Had been a customer of theirs for many years with no issues. Out of the blue they cancelled our…read morecontract but provided us with communication around the cancellation. Our pump went out last night. When we called them, this is when they notified us of the cancellation. A notification of any kind would have been appreciated. Been scrambling to secure repair work and a new service contract. Hearing that this practice of cancellations with no communication is not uncommon with them. Next step is a BBB complaint.

Just called for service and I will let you know, they were the only ones that actually answered the…read morephone! I thought about shopping a couple more providers and figured this was good enough. The customer service was wonderful and I appreciated them answering all my "simple" questions. I'm hoping the future service will be indicative of what to expect.

The technician providing the service was very polite and helpful. When I said that I had forgotten…read moreto put the chlorine in this month he offered to do it for me. I gave him the tablets and he went around back and did it for me. Could not get better service.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

I've been working with Marty at Austin Area Aerobic Services LLC for years now and have had nothing…read morebut a great experience with them. The communication, estimates and renewal process has always been great. I would highly recommend for your septic needs.

Can I bump it up to 50 stars? Marty went above and beyond…read morefor us. He recognized an issue on his end and took accountability for it and made it right at the speed of light over a holiday weekend. He has earned a customer for life with his integrity and knowledge for maintaining our septic system. Thanks!!

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

Best value and on time for the current market. Contractor was professional and provided same day…read moreseptic pumping.

Great job, will use again Driver very nice no complaints…read more Promised kept Responding 100% from call to arrival, great job

I have been using Drippin' Irrigation for my property in the Dripping Springs area since 2021, and…read morethey continue to prove why they are the best in the Hill Country. Most recently, I had a complex situation following a service call in May. Due to some poor workmanship from a previous technician and a transition in tenancy at my property, the system was left with several non-functioning zones and mechanical issues that went unnoticed until I returned to manage the property myself this October. When I reached out to explain the situation, Carl personally came out to handle the follow-up. He spent nearly two hours meticulously inspecting every single zone and head. He was incredibly honest and direct--starting the conversation by apologizing and acknowledging that the previous technician's work had simply failed. Carl didn't just fix the immediate issues in Zones 1, 3, and 4; he ensured the entire system was back in top working condition. He also shared very useful, straightforward observations and recommendations for the system's long-term health. It is rare to find a family-owned business with this much integrity. If you want an irrigation team that is honest, stands behind their warranty, and truly knows their craft, Carl and Stacey are the ones to call. Highly recommended!

TERRIBLE customer service. I have never been spoken to by someone who claimed by the the owner of…read morethe company! This company installed my Rachio sprinkler system back in 2023 which cost me over $1000 and have since come out twice to do repairs on my sprinkler heads due to an armadillo being in the yard. But when they last came out to fix a sprinkler head that was popped up they didn't run a full diagnostic on my entire system and wanted to charge me another labor fee of $175 / hour. I got a "discount" at $125 / hour because the technician was there for 14 minutes (by my ring doorbell calculations) but the "owner" went back and forth with me on the minutes of which he said the service took place. I WOULD NEVER RECOMMEND this company to anyone and I am telling all the people who referred me to switch companies. Bad business.

I have literally had the worst week ever. It started off with my husband getting into a major…read moremotorcycle accident with a deer. The refrigerator and the septic all went out around the same time. My husband is going to recover this is most important. During this devastation like I said the septic acted up while my mother in law was in town to visit her son. Clear Choice Septic came out as soon as they could, figured out the problem, determined it was so minor in nature that they fixed it no charge. I'm not saying this would happen to anyone else but I would say that this was the best thing that has happened to me/us all week. Thank you Clear Choice for making our horrific week a little better. You will definitely be our clear choice for any and all services in the future. Sincerely, The Mangieri Family

They are very efficient in their services as well as will take time to discuss septic operations…read more The quality of their services is great as we had an issue with roots growing into septic tank and they recommended root removal additives and helped to remove larger root growth. I highly recommend their services. No