Worst customer service I've seen whoever does takeout short girl with dark hair very rude and condescending I had to wait 10 minutes before somebody even acknowledged I was standing there eventually someone comes out tells me the order is not ready yet and will be ready in about five minutes so after waiting about 15 minutes to pick up the delivery I asked the young lady how long the order was gonna take so I can give the customer an eta she says what do I look like I'm not the cook You should just cancel the order smh cancel the order really wow If I ever talked to a customer like that when I was working any of my customer service positions when I was younger I would definitely be fired something needs to be done not acceptable no such thing as common sense or customer service anymore I guess read more

It was quite disappointing . The pork ribs were dry and the server was not at all interested in serving

literally so disgusting the food was so oily and awful and every time the waitress went away she started talking to another waitress about us. she said "if they're gonna order and not eat they might as well sit there and clean up" like thats ur job sorry i dont wanna eat ur fucking awful food istg the cheese on the burger was like spoiled milk and orange food dye. awful food and service read more

TGI Fridays Everett - ew - American Near Me - Everett, Massachusetts

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Worst experience I've ever had at a restaurant and I seriously think the bartender was on drugs based on her erratic behaviors. We were disturbed by the lack of not just customer service but the behaviors displayed while we were there. We will not be returning to this establishment. read more

TGI Fridays Everett - American Near Me - Everett, Massachusetts

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I came to this location Sunday evening, the place was not packed but there seemed to be a huge miscommunication among the staff. My good friend & I got seated near the bar area. But we waited 15 minutes for a waiter to show up. But in the meantime two different waiters came up to us promising they would "be right with us". They got my friend's order all wrong and it was kind of a nightmare. Won't be going back any time so soon.. read more

Nice server/ staff, fun attitudes, clean bathroom, great portion sizes, delicious beverages, and hot Brownie ice-cream all for an affordable price. My mom chose here for her BIRTHday dinner, and it was a good time all around. The lighting was comfortable too. read more

Well I must say its been a while since I've beeen here. I orderd a sandwich and said to the waitress NO BACON...once my food came out, to my disappointment there was (YUCK) on my sandwich ‼‼‼. Now I don't know through dialect if I was talking another language or something but that was a big NO NO...now should I come back here again or try a new FRIDAYS! Time will tell as the months go by...besides that LITTLE mishap the food was very good and the drinks, well what can you say...$5 for a RITA OR LONG ISLAND ICE TEA!!! read more

TGI Fridays Everett - American Near Me - Everett, Massachusetts

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Very pleasant and clean place. I made this place my weekend's scape with my wife. Food is amazing, specially when you're not that hungry and you just need a great appetizer like the Amazing Blazing pound of Fries, scallions, bacon, jalapeños and some other ingredients that makes this dish amazing. Music on point, not that loud and not too low ether. Man's restrooms were so clean that I almost didn't believe it. Bar tender Natalie, it was her first night at the bar, she did amazing! Very professional and friendly. Our drinks were on point. We spoke to the manager Lia and we told her how great she did by managing the shift successfully. In overall our visit was outstanding. People out there, don't be hard on our workers that with a lot of effort they show up to work to help themselves and their family. Be kind because people at this establishment, they work hard and they do their best to keep you happy. read more

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We come here all the time and usually they're pretty good but today has been nothing but problems. 2 out of 3 meals we ordered were wrong: an overdone burger and somehow they forgot cheese in our chicken and cheese quesadilla. Okay fine, they refired our food and we sat hungrily awaiting it. Second try came out and the burger is overdone again (whatever, I ate it) but they forgot cheese in the quesadilla AGAIN. How is that possible, cheese is basically the foundation for a quesadilla!! There were 2 ingredients: chicken and cheese, and they forgot 50% of them...twice. They sent the manager over who offered to take items off of our bill but she was not at all professional or reassuring about the situation. We will definitely be avoiding this place for weekend lunches. Update: Desperate for dinner tonight we decided to give this place a 2nd chance...it has gone farther downhill. Both my wife and my meals were incorrect even after the waiter double checked on the special request (no peppers) that my wife had. We also saw that the tables on either side had their meals messed up as well. Then the bartenders dropped a glass that shattered and they just kept going. A few moments later a bartender went to shake a mixed drink and chipped the glass into the shaker. They got a new glass but kept the original shaker full of the drink (and a piece of glass). Someone at the bar made a comment but they STILL served it. This place needs to be shut down! read more

Shit lightning can't strike twice in the same place, right? Her craving for those abominations of our last visit (Sesame Jack Chicken Strips) had us swinging by begrudgingly, and hoping for better fare. Better? Hardly. Fare? Outlook not so good. The new pretzel twists with craft beer cheese dips are base-drenched sponges that suck up oily cheese melt and the rest of your appetite. Guess we should have listened when the server's reply to "Are they good?" is "A lot of people don' like them." Thanks, salesman. Had the pleasure to battle through my equally soft and soggy burger, slathered with the same abysmal cheese dip as those hellish pretzel dough, a few fried-til-mushy jalapeños and pickled ones. Craft nothing; crap everything. Sadly, this won't be my last venture to do eat at a Fridays. She loves the Sesame Jack too much and I love her on the same level. We both agree, however, that this specific Friday's had absolutely nothing going for it. Except lobby cops; they definitely post-up lobby cops in the most conspicuous.] read more

Wonderful staff, very responsive GM... Overall, they are respectful to veterans and our concerns. It's definitely a nice spot and great bartender Daisy amazing service read more

I had not been to Fridays for years. I am pleased to say their hospitality has not changed. From the moment I stepped into the building I was greeted by interactive staff members who quickly got me situated. The food was served fast and tasted rather delicious. I enjoyed all the diverse food and drink choices, The overall ambiance was refreshing. I was also able to sign up on the spot to their rewards programming getting me a free appetizer. It was a pleasant experience to say the least. read more

Here's the thing... it's Fridays'. You know what it is. But my review is for our bartender, Justin. He was so sweet and friendly. And knew everything we needed before we did. Sometimes a visit is more about the staff than the food. They make the experience. Thank you Justin during this crazy world right now. read more

Honestly you wouldn't think a chain restaurant would be as bad as this location. I came a week or so ago with my boyfriend, my boyfriends sister and her boyfriend to get some drinks and relax. It was a Saturday night and dead which obviously only means one thing.. the waiter we had didn't seem like he cared about his job and gave us all an attitude when we were ordering. He messed up on splitting the checks and even brought me the wrong drink and questioned if I ordered something else originally- like I did. The food is eh, the fries have absolutely no flavor to them. Might as well just get a burger or something you can't mess up on. Friday's needs to step their game up and hire staff who actually care about their guests or keep losing all their potential customers to other restaurants nearby. read more

You can't really review a chain on its food because it's suppose to be all the same at each location, but you can for it's service I suppose and atmosphere? I don't know, but here it goes. I have to this particular location a few times over the years. A specific time November 2007, I had vowed would be my LAST TIME HERE. We had THE rudest, meanest, snarkiest waitress EVER. It was a traumatizing experience, horrible. Anytime, someone would say afterward that incident I would decline my invitation there. I went on a whim day-date in July 2009, I got food poisoning and an intestinal parasite from here that the Reading Dept of Public Health determined that this is where I got it from. Now, a friend of mines sister actually works here so yes, I have been back.. 2011.. I suppose it's the every two years thing and well because I haven't gotten sick here again to date and I don't have to subject myself to a bad-day waitress and I can say I want a certain person that I know, it's alright. I'm not making it a habit to come here but it is what it is. They're attentive at the bar and there are a lot of TV's to watch games at. Foods decent but I like Chilis better. read more

TGI Fridays Everett - American Near Me - Everett, Massachusetts

This place feed me raw chicken in my chicken and shrimp pasta I immediately got food poisoning and began projectile vomiting, don't eat here they don't not care read more

Dozens of flies around bar , and when my food arrived constantly swatting . Use caution this is a tell tale signs of a bar that is not properly cleaned and upkept. DISGUSTING read more

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The staff at this TGI Friday's is super friendly. Everyone kept saying thanks and making sure we were doing okay. We even got a $10 gift card upon leaving (and paying $19 for our late-night meal)...I guess they're hurting for business. It's a typical Friday's...weird decor on the walls, lots of trashy "ultimate" cocktails, and not a lot to choose from {chicken finger BLT, RIP}. But, for $8.49, I got a sandwich piled high with avocado, turkey, ham, bacon, lettuce and tomato with a side of fries that was plenty for two meals. read more

No. Don't do it. Service very slow even when its not busy. Servers take forever to come to your table. Menu was changed and the food is mediocre at best read more

Be very careful if you're ordering for delivery. This restaurant constantly gets the order wrong!!

Came back here for brunch recently to try the new brunch menu. Came with my mom. We got the bacon bucket ($5) for an appetizer, I got a strawberry banana smoothie ($3.89) and the chicken and waffles ($13). My mom got the bourbon steak and eggs ($15.50) and a coffee ($2.79). The total was $40.18 but because of a BOGO brunch special it was reduced to $29.08. All the food was made perfectly, but the kitchen kept messing up a simple thing: the syrups. The chicken and waffle is supposed to come with this spicy chipotle syrup, but the waitress went back twice and both times she ended up bringing back regular maple syrups. I wasn't going to ask a third time. Aside from the syrup thing, everything was perfectly made, although our server was in a bit of a sour mood. But hey, we all have our off days. Overall the brunch menu was fantastic and I'd definitely come again for it. Glad that I finally found a TGI Friday's menu change (and there have been MANY) that I actually like. read more

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Great service ! Our waitress was very friendly , we got seated right away. Chicken Fingers Pot Stickers Jack Daniels Chicken read more

Good food and decent service. I had sizzling steak which was cooked well per request and my sister had Norwegian salmon which she liked. We asked for Hibachi skewer of appetizer. I asked the waitress to make it for a chicken, but she didn't write that down, so they brought me the beef version of it instead. They were kind enough to offer me getting the chicken (asked me couple of times, but I told them that it is fine-just because I didn't want them to throw it away in trash), but I hoped that at least they would charge me half of the price to make up for their mistake, but they charged me the full price of it. read more

TGI Fridays Everett - Sizzling steak (6 oz. of steak sirloin on a bed if spinach and yellow squash with a side of tomato mozzarella salad) - American Near Me - Everett, Massachusetts

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Came back here to watch the ufc fight. They have a lot of drink selections. I got the watermelon cooler. It was good but I think they have false advertisement. In the picture it had actual watermelon in them, so I was kinda bummed out. My boyfriend got the Long Island iced tea for $4 which was a great deal. My second drink was popping boba. The drink itself was just like water, it was bland. Strawberry and mango popping boba was so good. For food, we shared the bruschetta chicken pasta it was ok. The brownie dessert was a bit much. I would come back for drinks only. read more

TGI Fridays Everett - Popping boba. Pretty much water with strawberry and mango boba - American Near Me - Everett, Massachusetts

I was there last weekend and had the worst burger I have ever had. Mc Donald's would have cooked it better! I went to TGIF because I really wanted a burger. You use to have the make your own burger which I loved. But since you do not offer that anymore I picked the Mac and Cheese burger because the picture looked so good, especially with the nacho cheese dripping down it. First of all, when I got it, there was only a slice of melted cheese. I told the waiter about it and he went to talk to the cook and the cook said that both were on there. Well, no where in the description does it say it comes with sliced cheese, otherwise I would have said that I only wanted the beer cheese. And secondly there was no liquid cheese any where on there. I finally got the waiter to bring me a side of the beer cheese but by then my burger was cold. The Mac and cheese on top of the burger was disgusting. It looked like a chicken patty served in the school cafeteria. The Mac and cheese tasted like Kraft Mac and cheese- I took one bite and removed it from my burger. And lastly, there weren't any tomatoes on the burger either. I did ask for no onions but they put those on. And come to think of it there wasn't any bacon. I do not know how someone could screw up burger so badly. I also asked for sauce to dip my fries in when I order my burger and I had to re asked for because the waiter didn't bring it with my dinner. I honestly do not think I will go back which is sad because the last time I was there my burger was amazing. Such a disappointment. read more

This place totally sucks. It used to be good when I was little- food and service wise. Came in on a Sunday night, the hostess looked like she didnt have the care in the world and didn't even greet us. She kept looking around constantly to see if there's a table available. She then told us to follow her but the table wasn't even ready yet and lead us back to the waiting area. I got the Jack Daniels chicken and was SOO disappointed. Mash potatoes was mediocre, the broccoli tasted like mush, the size of my 2 chicken breast were like the size of my palm. Is it just me or did TGIF downgraded their portion sizes? Either way it wasn't even good cause it was soo dry. The staff looked like they didn't want to be here. I understand that working with customers can be annoying at times but at least fake it. There were tables around us that were messy and not cleaned up from prior customers. Oh what a lovely view to look at while eating my dried chicken breasts *roll eyes*. The only reason why I'm giving this review 1 star is because of our waitress, Dorothy. The blonde girl with the ponytail that's always smiling, friendly, and super upbeat. She took care of us throughout our time there and kept checking in to see if we needed anything. She's awesome! Everything else is just terrible. read more

This was the worst experience i have ever had. I have come here before and service has always been good. Came in on a Sunday night and it was simply the worst. They gave us our table and we sat there for about 15 minutes not once did anyone come and ask to take our order. This is my first review and I am easy to please but today was just horrible. Definitely need better customer service. The waiters and the person in the front saw us leave and didn't ask or say anything as to why we left. Very disappointing. read more

Service was great! Food-not so much.... Sirloin Steak was very tough and cajun shrimp and chicken pasta had no flavor. read more

Awful!! The sliders were overcooked and burned.. the pasta was undercooked.. sent it back and it came back just as hard! Had 3 waitresses and the place was absolutely empty. read more

To start off a late 3:00 lunch, my partner and I received two glasses of water filled with black debris. I didn't notice said debris until it was in my mouth. I'm not super picky and I get that accidents happen so I asked for a new glass of water after telling our waitress. No apology, but I got some fresh water so nbd. We ordered two burgers and an appetizer. The appetizer came out in about 15 minutes and was great! We then waited for our burgers... and waited... and waited. 45 minutes after we received the appetizer, our burgers came out. The medium burger my partner ordered was well done. We're talking hockey puck on a bun well done. My turkey burger was cooked fine, but all of my lettuce was slimy and past wilted... like the lettuce you forgot you bought two weeks ago for salads sitting in the back of your fridge. Our waitress acknowledged our wait unprompted and said the manager would be by to get us some free desert (no thanks) so we left the food as is and waited. The manager was very understanding and allowed us to only pay for our appetizers. I'm a five second rule raw cookie dough eating fiend, so food safety isn't really something I prioritize, but the lack of care for the quality of food and customer experience is glaringly apparent at this location. read more

This was a regular spot for us since it was a decently priced chain restaurant in the area. But our last visit put us off here for a very long time. I ordered the quesadilla with just chicken and cheese. Not only did they get the order wrong, but they got it wrong twice. It was the same mistake twice and a really ridiculous mistake at that. There was no cheese. Literally, cheese is in the name of the dish. I was so disappointed and didn't even bother to ask for them to correct it yet again. During the same meal, my husband's burger was so rare, the middle was cold to the touch. When he asked them to fix it, it came back well-done. I doubt we will ever go back, unless something we really LOVED comes back on the menu. read more

I think the manager (Steve?) is the rudest person I have ever encountered in my LIFE! This restaurant was a disaster. We literally came in at 8 and didn't leave until 11! 3 hours for bar food in a fast paced environment is NOT Cool. We didn't have a three course pre fixe meal and no one drank.. so why? They forgot our food on FOUR different occasions. FOUR! And it wasn't the server it was the kitchen. When my nachos come th only thing that was on them was jalapeños. No salsa, no cheese no queso, no nothing! I walked up to hand it back to the manager and he rolled his eyes took my plate and said we'll just make another one. THEN he sent the server to the table to tell us we were "86d nachos" because they ran out of cheese. Oh, so the kitchen felt it was appropriate to just bypass communication and send me out Tostitos chips with jalapeños and expect me not to realize? Funny. Eddie was our server and he was so on top of everything. He tried so hard and would run to our table every couple minutes asking us "did you get this, have you gotten that, is everyone good on drinks". Poor thing just has a terrible team for management and kitchen. This location was NOT up to par. Bourbon salmon at least tasted fabulous. read more

We come here on a fairly regular basis. Usually, the food and service are ok. Today, however, the food and service were what I would consider poor. We were one of the first customers, so it wasn't busy yet. Our appetizer took a long time to come out. Then my husband and I got our meals before our friend. We ate at least half our meals before his food came out. My quesadillas were soggy and burnt. The manager brought out our friend's meal and sincerely apologized for the poor experience. He said he would adjust our bill. A few minutes later, they brought our more of our friend's meal they had forgotten!! We will probably come back but hopefully next time is better. read more

I don't think I have ever been so disappointed with a restaurant in my life. The wait time was way to long for no reason. My party waited at least 20 minutes to be seated, (understandable) we waited at least 45 minutes for our food to arrive, in that time I watched at least 2 other parties with 3+ people that came AFTER me, get their food & eat it all before my food arrived. Not only that, the portion size was RIDICULOUSLY small! My 2 year old cousin had a bigger piece of chicken than my 2 pieces put together. As I went to take a bite of my mashed potatoes literally half of what they gave me lifted off the plate. When I voiced to the manager about that I was upset, she seemed like it was just whatever & offered me another piece of chicken, with what seemed like an attitude to me. -This is a complaint about MY experience only, however, others in my party were not happy as well. read more

I asked for a mock tail and they offered a virgin margarita. They charged me full price for a margarita even though it had no alcohol. When I asked the waitress if this was correct she just dropped the bill and never came back. Never again read more

I really hate giving bad reviews but this place really gives the Fridays chain a bad reputation. I ordered a margarita called Fridays Best Margarita, which wasn't saying much. Basically just patron and some sour mix that undoubtedly came out of a bottle. For a starter we had the pot stickers, which weren't bad and the only reason why I'm going with two stars here. For my entree I ordered a medium rare filet mignon, which is where things really went down hill. When it came it looked like a salisbury steak and was well done beyond all recognition. The server apologized and took it back. Not long after she came back with another steak, except this time it was raw, not even rare, just plain raw. Even though I was not even really hungry anymore I agreed to give them another chance to finally cook it right. Third time, still raw. Never going back. read more

The food and service at this restaurant is deplorable the woman who took our order never came to check on us we literally had to wait 40 minutes before we could ask her to come to our table we asked about refills on the drink we had ordered and she said it was the same price as a new one and then said that she could get us free drinks and that she "had the power to do that" she walked back over to the cash register and reiterated our whole conversation to the other worker whilst mocking our voices,every single time she left our table she would do the same thing or completely just shit talk us it was absolutely humiliating and unprofessional the food was gross and the cheese on my friends burger looked radioactive if you want to be treated badly and be served bad food this is the place for you! read more

On Saturday, my daughter and I went to Fridays in Everett and it was pouring out and all of a sudden it started pouring down from the ceiling! So they moved us. Then they moved us again cuz it was getting worse! Anyways it took 15 minutes for anyone to come to our table. My daughter wanted to leave cuz it was nasty! They pulled 3 panels of the ceiling down and then sat other ppl under it! My food was over cooked and we didn't even get a discount on an $80 order! After all that we were so disgusted we won't go back there!! read more

I ordered bacon-cheese burger by TGI Friday app but couldn't get my order due to the location error. And then I went next day if I get the refund or my order but manager treated me badly. At least they had to call me if my food was ready. read more

Customer service and food is getting better I e stared to go back during lunch time, haven't been there for dinner yet. During lunch time they had great deals to choose from. I would recommend now read more