I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

Sandra and John are so professional and helpful, here. They have all the moving accessories you…read moremight need, there in the front office. The place is kept clean and cool. And I think the rates are extremely reasonable for this time of year. We feel safe keeping our stuff here while our new place is readied for our move-in.

In addition to my previous review I wanted to add my disappointment in the management when I…read moreinformed them of our break in and move out. They just don't care. They said "crime happens". They didn't even notice our break in with the RV next door having a wide open door. Ours had the locks drilled out. My point in writing another review is to emphasize that in the years that they have been open they have done nothing additional to secure the property. Our last storage facility had the rolled barbed wire on top of their fence and we never had a problem there. The only reason we left was because the property sold and it was no longer going to be a storage facility. Bergstrom Storage doesn't care. They will just rent to the next rv owner that walks in the revolving door. That is why it is month to month I suppose.

Extremely Professional Business. Highly secure spaces. Clean, orderly, and very kind and helpful…read morestaff. These people rock!

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

This storage facility appears to be fairly well-kept. It's very clean, has cameras everywhere, and…read moreaccess codes are required to get into the storage area, to access upper storage levels. Construction of the facility makes perfect sense. The main office is located on the first floor, next to three large garage doors. You can back vehicles into the garage bay to unload, out of any inclement weather. Each bay door can be individually opened via keypad access code. There are also two sliding doors--one inside the garage bay, and the other on the opposite side of the building. Both require an access code. Near each entrance is an elevator. Individual floors, other than the first, are restricted by access code. There are also a few carts available for customer use. There appear to be at least 4 storage floors. Customer access is from 6am to 9pm. The managing staff are onsite. The storage units and each floor appear to be quite pristine. Climate control is set to keep the storage facility between roughly 65F and 78F. For newer rented units, they are transitioning to cylinder lock and key; no more lock combinations to remember or pad locks. The facility requires you to insure the belongings that you wish to store. They will automatically enroll you in an insurance policy at $12 a month for $2000 coverage. However, if you have your own insurance (e.g. renters) that covers property in storage, you can provide them a declarations page, and they will accept that. Other than that, there are one time fees for a lock (if you don't have a cylinder lock of your own) and an administrative setup fee. Rent is prorated for the move-in month, and then turns into month-to-month. So that means if you have to move out, move out by the last day of the month, otherwise you'll be charged for another month if you still occupy the unit on the 1st of the next month. Finally, there appears to be at least 4 pricing tiers for identical units, based on location in the storage facility. So you may wish to check out multiple units and their locations within the facility that strikes a balance between desired size, location, and price. Overall: well-designed, secure, and well-maintained.

Fast and reliable…read more Showed up and carried all of my things up multiple flights of stairs.

I would highly recommend Mike's moving. Two very nice cordial men arrived exactly on time. They…read morewere most professional and took great care of all my things. I was located on the second floor and never once did I hear a complaint. The person I spoke to on the phone quoted me their prices and when all was said and done it was the exact amount he had told me. I had several questions beforehand and he was very patient not seeming to be irritated by my questions. I really appreciated the service from the moment I called until all my furniture and boxes were unloaded. Thank you so much for making my move virtually stress less. I will recommend your company to anyone.

Very professional...the fellas showed up on time, and even offered to move other items not…read morespecifically requested. I got great service at a great price, and even after missing an item, they made a special trip after their shift to deliver it. Thanks for running an excellent business, Tammy, and I'll be recommending you to other folks who relocate here to Austin.

I felt compelled to write this, as just had the company walk my home in order to give an estimate…read more The gentleman who attended is actually one of their experienced employees, and would be responsible on the actual day of the move, He quoted 4 to absolute maximum 6 hours, and this included dispatch to/from their offices and 2 differing location drop offs. Quote came in from their office at 8 hours. Total disconnect. I spoke to the owner who said their employee under quotes, why send him??? and then quote on the high side and cover for all eventualities? Again why send an experienced professional, quote figures then follow through with an estimate with "well we only charge you what it ends up". So what is it, the professional mover or the office prices?? This is so unprofessional.

If I can give  Livraison Express 6 stars I would! I was given Baptiste's contact in Round Top TX at…read morethe spring show. I was at the show to find missing pieces that my last shipper (Sullivan Design Services LLC) had misplaced. Baptiste took terrific care of me. Mary (behind the scenes) is a queen at logistics! So on top of it, organized and professional. Both are truly kind people as well. My shipment arrived quickly and all items were accounted for and individually wrapped. I will only use Livraison Express with my shipping needs moving forward.

I found Livraison via Craigslist when I searched for moving labor help that was insured. I was…read moreimpressed with their attention to detail - they wrapped all my furniture. They were prompt and took excellent care of my very special furniture pieces. Reasonable rates, personable, flexible, did a great job. I'd use them again. Thanks guys!

Stored my stuff with them for one week. They charged me $510 dollars. I called and asked them why i…read morehad been charged so much- they charge you for two months worth of storage as a minimum. There is one small link on their website that tells you this- they don't mention it when you take your boxes out, in your account when you ask for delivery etc. Just one small sentence in a link on the bottom of their homepage. They will also charge you per box, even though i called and asked if it would be by size/weight. They said it would be by weight. So you can get a bunch of huge boxes, fill them completely and save money. They were also late to every scheduled pick up/ drop off and they got dirt all over my mattress.

my decorations from halloween had been sitting in the living room for almost two months, and my…read moreroomate was kind of putting some pressure on me moving them. it was just a few things and i didn't want to get a storage unit, so binstro was perfect. i got my box within a day, and i just locked it. pretty easy to follow. i scheduled a pick-up online and bam, the binstro van was here the next day, just as i scheduled it. i scheduled it at 3:00, but it was here at 3:10, but the guy was quick and the service was very professional. i'm def gonna be using this for my xmas stuff. overall, great idea and very convenient.