My husband and I dine here at least twice a month. We always get the same meal with a signature margarita. Margarita didn't taste the same today. White sea salt instead of the black. Mixer didn't taste right. Has the drink been changed? Food is always spot on. Delicious. Our server was excellent, then she disappeared. Sat for awhile then asked bartender for 2 go box. Paid at table, never saw server again. We love our Texas Roadhouse, hope next time we come back the margaritas will be back to how we enjoy them! read more

I chose a steak from the display case and asked the young hostess how it worked. She told me it was a raffle. I was skeptical, so I asked, "Wait, am I buying the steak?" She said no, it was a raffle. I asked again, and she confirmed. She later brought the "raffle ticket" to our table and told me to give it to our server. I was still suspicious, so I explained the whole thing to the server before ordering. Sure enough, the steaks were for sale. It was not a raffle. Apparently, the hostess doesn't know what the word raffle means. Thankfully, my skepticism saved me from accidentally ordering the biggest steak in the case. The food was good, but this was definitely a weird experience. Also, be careful with the Ziosk tablet on the table. I got charged for accidentally "playing" an arcade game. Annoying! read more

Ambiance was as I expected, warm rolls with butter, legendary margarita hit the spot. My only ding was the ribeye steak. I requested rare, which was ordered, the issue was the quality of the steak, fat was what I expected, but there was way too much gristle. read more

It was Sunday afternoon about 1 PM and the restaurant was not overly crowded and my experience was amazing. We ordered the appetizer rib basket with fries, and for our main course two steaks which we selected ourselves from the window display of steaks. Our sides were a baked potato, a baked, sweet potato, corn and broccoli. The ribs were tender and the steaks had a nice char. Of course we had the rolls which were complementary and they were absolutely soft pillowy, delicious, buttery and addictive. Our wait staff was very attentive, and our steaks were cooked to the perfect temperature. I was very impressed with my meal overall and my tip for you is visit Texas Roadhouse in the afternoon hours because they're not overcrowded and they pay great attention to you. The chef has time to pay special attention to the food because he or she is not rushed to get a large quantity of orders out. Great food and the prices won't break the bank. read more

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What we all know is here at Texas Roadhouse. Hang tight while the Dockside special fulfills costs at 18.99. Server was virtuous like a school teacher. Everywhere you are is where you ought to be with drinks and entertainment live and welcoming. read more

We always get the Chicken Critter salad with extra chicken, extra honey mustard dressing. Simply awesome. The service is great once you get past the wait time which can be the biggest hurdle. The ambiance is loud. Always has been. read more

Delicious food. The server was so nice and so attentive. I really enjoy watching them all do their country dances every so often. Love coming here! read more

This spot is consistent with all TR I've tried save 1. Friendly service, expansive location with more than enough seating. Excellently charred steak with a fresh salad that didn't break the bank. My friend had the fried catfish that was spot on! .. and we don't need to discuss the rolls with cinnamon buttor.sinful. read more

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Visited the Tinley Park location on Tuesday. This restaurant needs a face lift desperately and a good cleaning. The restaurant opened at 3:00 and we arrived shortly before 5:00 so there is no excuse for it to be so unclean. Our meal was not hot, it took longer than usual for our selection to arrive. My husband commented that the men's bathroom was dirty. With that being said our server was awesome. This is the first time I have had a bad experience at Texas Roadhouse. read more

We frequent this TRH when we're hanging in the suburbs. After not having Texas Roadhouse in a while we ordered a pick up order of a steak with a Caesar salad and Mac and cheese and an order or smothered chicken and a side of sweet potato and Caesar salad. The pick up staff were very friendly and provided me with extra A1 sauce which I appreciated. The asked us to double check our order which is always good! After we got home, I noticed my steak was more on the well done side rather that medium rare. Typically the steaks are cooked perfectly juicy and tender (hence why I order medium rare). Anyways the steak was more dry to cut into so we decided to give TRH a call to see what we could do. We spoke with manager Enrique who was able to help us out and cook us another steak which I really appreciated and was happy to make the drive back to pick it up. The steak was cooked perfectly and was done right on time for pick up. The extra customer service was greatly appreciated. It's nice to know that TRH will do the right thing especially when an order doesn't come out how it was originally intended to. We'll continue to come back and support this establishment due to quality of service, food and always friendly staff. read more

I usually enjoy my food at TR, so I'll just take this as a lesson learned about this particular dish. I was within the past year introduced to the Catfish at TR while living in Tulsa, OK and we were blown away at how amazingly delicious it was. I mean they are known for steak but they were hitting the catfish out of the park. Fast forward. We have moved back home to the Chicago area and decided to go to TR for the fish. Not only was the whole fillets we were given in Tulsa, now pieces, but the breading was significantly different. You can choose between 3 or 4 fillets for the meal. But, when they brought our meal, they had essentially taken a whole fillet, sliced it in half and are calling that one piece. So, instead of 3 whole fillets of catfish (like in Tulsa) you are getting 1-1/2. The breading was very thin and unseasoned. It was not good at all. I guess we will miss having the catfish at TR and are forced to go back to their delicious steaks because for that price as well, it's not worth it. Oh and when you see the photo I'm attaching also notice the horrible steak fries (also something I don't typically order and will never order again) Please TR do better with the Catfish. It should be the same across the board. read more

Texas Roadhouse - Catfish fillets cut in half and horrible steak fries - American Near Me - Tinley Park, Illinois

Long time favorite spot for great tasting consistent steaks at decent prices! Service is always great. Know there can be a longing wait for tables, so my trick (if there is 2 or less of you of drinking age) is to walk straight to the bar and rarely have I seen all the chairs full. If not chowing down most people are also friendly to make room for 2 if possible. Be sure to get their warm rolls with cinnamon butter :-) Have always seen them make things right if there is an issue! The ambient noise is not that bad in my view. read more

The place was packed on a Thursday night. Traditional mid end steakhouse vibe was just right. Friendly fast service at the bar. Salad was good, my steak skewers were tender and fairly flavorful and cooked as ordered, and the baked potato was excellent with crispy skin. My friend's steak was a huge portion. I'd go again. read more

Got there as they were opening for the day. We had a brief wait and were offered an opportunity to choose our own steaks, I thought this was a nice touch. Bread and food were served promptly. Portions were adequate and food was served timely. Prices were reasonable for what was offered. Atmosphere wasn't bad, although filled to near capacity, servers did not appear rushed and were reasonably attentive. I have been before and would return. read more

Busy establishment came on a Sunday afternoon. Hostess was pleasant took about 15 minutes to be seated. It was a packed house. Waiter was attentive and quick. Food was good bread was delicious. read more

Texas Roadhouse - Steak and grilled chicken with loaded baked potatoes. - American Near Me - Tinley Park, Illinois

The food and service were pretty good. Always good rolls and butter. Drinks were okay, not very strong. Would come back, if in the area. read more

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I haven't been to a Roadhouse in years. No particular reason, just hadn't stopped by. I had received a voucher for a free meal for Veterans Day and a friend of mine was game to go. So glad we did! We got in 5 min before the big rush. As we sat down I remembered the rolls! It all came back with that scent and taste. Our waiter offered to bring more and pack some away if we wanted. We ordered the shrimp app and it was good and came fast. We were told it was their most requested app so they kept it ready to serve throughout the night. We each ordered the petit filet and was cooked to our liking. My friend raved on the fluffiness of the baked potato. Green beans were okay. Drinks were just okay as well. The atmosphere is lively and the staff seems to really enjoy working there and are friendly. We could see why the parking lot is always full! read more

Texas Roadhouse - Inside - American Near Me - Tinley Park, Illinois

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Placed a family pack order and by the time I got home they called me and told me half of my order was not in the bag. It was my fault for not checking it before I left but this should not be happening when you pay a great amount of $$ for a meal. I was told the manager would call me back with my refund and never did. Customer service is terrible here. Long wait times. Orders are never ready on time. read more

Texas Roadhouse has got to be one of the best steak houses that I've been to. The food they have is amazing, with their sweet butter and bread and perfectly cooked steaks, you will be drooling to come back. Our waitress was nice and the inside of the restaurant is nice and gives a warm feeling. If you get the chance you have to come here! read more

Food was great My first time here The employees was very good And helpful I will be coming back I didn't have nothing to drink but next time I will read more

We arrived around 4pm for the early bird and seated immediately. Our server was very attentive, checked up on us to see if we need anything else additional rolls were brought out before we were done with our first set. Top notch service. My steak was cooked rare exactly how I asked and was seasoned perfectly. The country fried chicken and salad were also both well received. I will come back to this location again. read more

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Food was great for the money . Quality of the food was very good. Service was efficient and polite. Noise level was disturbing with several patrons celebrating birthdays. I intend to return on a less popular weekday. read more

Lives up to its name in every way. Big, crowded, and noisy ambiance ... and it was a fun place to dine. For starters we shared the Cactus Blossom appetizer which is an exact knockoff of Outback's Bloomin' Onion, but a nicely done knockoff at that (4 stars and the hit of the night). We also had a Strawberry Margarita (4 stars) and a Blue Moon (4 stars and always a good choice on draft). We later ordered another round but service never got around to serving it ... so service lost a star and came in at 3 stars instead of 4 stars; just maybe service got lost in the noisy ambiance. For mains ... one in our party had the Chicken Critter Salad (a 3 star affair that had nice greens topped with a cut-up chicken finger kind of thing ... but I have to admit the same dish at Miller's Ale House - called the Zinger Salad - grades a bit higher for more meat and nicer greens); the other in our party had the Country Vegetable Plate which is simply a plate with any four sides you are interested in (this was a 4 star option as you could tailor it to your wants ... and the mashed and brown gravy were tops). All-in-all a nice 3 star meal and outing. read more

Husband's steak was fine. Mine looked chewed up and spit out. I didn't end up eating it because I was so grossed out. Waitress noticed I didn't eat it, didn't ask how I liked it, took my plate and walked away. Awful service. Bad steak. Hopefully it was just a one time over and not the norm. read more

I always like to read reviews after visiting a location to see if I was the one having a bad visit or is the place just bad. My biggest complaint is the temperature of the food. Let's start with side dishes, in my case a cup of chili and baked potato. Last two visits the chili has been warm, no where being hot. I don't know if the cup has been sitting somewhere or does it come out of the kitchen that way. My baked potato was do dry, it was like eating a towel. Now on to the steak, as the saying goes, it was like chewing a piece of shoe leather. I will admit that our server was on his game. Never had to ask for a refill and all the orders were correct. read more

My hamburger bun was stale. When I told the bartender he couldn't care less. I won't be back.

It's been awhile since i been to this restaurant but my experience has always been great especially my latest visit. I'm not sure if you have tried their bread which if given in courtesy, so delicious. My son loves it. The food is well prepared and not overly priced. Our server, Isiah, was so pleasant and made sure we got everything we needed. Shout out to, Isiah. Ambiance is a roadhouse, what do you expect? But in a nice way. read more

The wait was insanely insane, we were told the wait time was 15 minutes got out text 30 minutes later and than had to wait an additional 20 minutes inside before even getting seated. Jesus walked in after us with a larger party and got seated before us. When we finally got seated we were told they were temporarily out of bread rolls which we witnessed another worker taking 3 baskets of bread. However the waiter Tatiana was amazing and quick service! Steak was fatty and shrimp were salty read more

Texas Roadhouse - Sad customer - American Near Me - Tinley Park, Illinois

Where do I start. I preordered at 4pm for a 5pm pickup. I arrived at the scheduled time and was told the order would be ready in a couple of minutes. The girl at the carryout desk checked the order status with another employee and was told the kitchen was behind on rolls and they were coming out shortly. At 5:15 I checked the order status again and overheard the same employee who had said the order would be ready in a couple of minutes say that they were serving the restaurant patrons first. I then asked the carryout employee if our order was sitting there for 15+ minutes getting cold waiting for rolls. Her response was " Uh well probably not". At 5:25 the order was complete and guess what? The only thing that was hot were the rolls. The full slab of ribs was bone dry and cold the Porterhouse steak (ordered medium and got rare) was cold and unbelievably tough. Our food was poorly prepared, and it obviously sat there for 25 minutes waiting for rolls. We ended up only eating the salad and the "hot rolls". The rest we threw out. I know this isn't a prime steakhouse but come on. For the $81.50 I paid (including gratuity) for carryout the ribs and steak could at least be edible and if nothing else hot. Too bad Yelp doesn't have a rating less than one star. read more

I wish there was a zero rating! I went to the Tinley park location and wanted to use the veteran coupon that was given to veterans on veteran day. I opted for a chicken salad since you can only get what's listed on the coupon. what I received will never take me back to this place!!!! I eat salads almost 3 times a week and Panera beat out this salad on a bad day. The service was a 1 at best, I'm sure the server saw the full salad when we left and didn't even ask what could have been the problem! read more

Texas Roadhouse - American Near Me - Tinley Park, Illinois

The food we've had here in the last year has been delicious. The margaritas are so good as well. They're the best I've ever had! The servers are attentive and the and it always looks clean. Well done! read more

The service and food were average for the price we paid. Extremely crowded on a Wednesday night so we used tableside kiosk to pay the bill. When reviewing the receipt later in the evening, found that I was charged $1.99 for Ziosk Premium Cont...the use of the device to pay my bill. What a ripoff. I thought I was saving time by not bothering the busy waitress but got charged for my thoughtfulness. Texas Roadhouse lost a customer for life. read more

Prime rib seamed to been tenderized and chewy also outside entrance filthy also seems dirty with dark floors we split a meal and wife agreed that I make a better rib eye Joliet location is much better but seem like cut got smaller and they als have dark floors that hide filth prices are reasonable but you should not have to eat a prime rib that doesn't melt on mouth read more

This is my son's go-to restaurant - he loves the warm rolls and cinnamon butter. We went today at opening and after a short wait by my sister in line, our table was ready right away. Maggie was our server today. She was excellent and so accommodating of our requests. I had the 12 oz ribeye smothered with onions and mushrooms. I had a side of mashed potatoes, loaded, and green beans. The steak was cooked nice and medium and the potatoes were substantial. The only minus was the potatoes lacked seasoning. I had to add salt and pepper. Still, this was a nice, inexpensive lunch for our family. read more

Seated quickly, friendly service. Steak was cooked perfectly to order, rolls were hot, butter was sweet. Overall a good experience for a chain steak restaurant. read more

Went here one Sunday night on the assistance of a friend of mine. Never would have been my choice, nor is this review based on that. Was told it was going to be a half an hour wait. Doable. However, it turned out to be an hour wait! While I waited, I observed they get quite the business. It is a mystery to me, from the results of my dinner, as to the reason why. ??? My food was decent going in. But the toilet was my best friend for the evening, visiting it 4 times after dinner!!! Sydney was a great waitress (the ONLY reason for the 2 stars). read more

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This is twice now that I've tried to get a table at this location and waited over an hour and half to two hours for a table. Each time I end up leaving due to this. Absolutley bizarre. At the hour and fourty minute mark, after being told 20 more minutes, I checked in again and was then told I still have 13 people in front of me. Freaking bizarre. read more

We were on the waitlist for 5:30 for a birthday. Came 30 mins early to double wait. We were finally seated at 6:00. Weren't served dinner until 7:00. The tables near us were all served and paid the bill before we finished our food. I had to send my steak back two times because it came too rare when I ordered medium. They overpack this place with not enough staff. Very upsetting to celebrate a birthday that was well planned. Very upset and will not be returning. read more

To begin with this is the fourth time, I was not happy, nor my guests. Just to sum it up, a couple times I dined in the restaurant, the other 2 times I had takeout orders. The food was tasteless; the Ribeye steak was very fatty and the order to cook for the preparation of the steak was not cooked to order as I requested. The couple times I dined in, the service was fine, no complaints, the ambiance was average. However, my dad who seldom complains about anything was very discontent with his Steak Kabob, stated it was tasteless and the steak was fatty. My brother had stated his chicken was tasteless. This place was my place for steaks. I have heard about other complaints from other guests too. Hopefully, this place will get it together. I might wait a couple of months to try it again. Today, I certainly would not recommend this to be a place to eat a good steak! read more

Loved that we could go online to be on waitlist, we waited minutes. The restaurant was packed. Everyone was very nice. Our server was Brian and he was amazing. They brought rolls. I ate one and it was so good. A few minutes later he came back with another basket. We said, we don't need anymore. He said he thought our rolls were too dark, that they should be fluffy. I said they were so good. He came by our table several times to check k on us as he did with the rest of his tables. He was very very pleasant. His customer zero e was excellent. The food was so good. I had the steak salad and my husband had the prime rib. He said it was as good as any he has had and that is quite the compliment. Well done, Texas Roadhouse and Brian. read more