If you want to sweat through your tee shirt and suffer heat exhaustion, stop in for a steak. My family happily made our way to Texas Roadhouse and were seated quickly. Things seemed a little warm when we entered, but we chalked it up to coming in from the cold. Hmmmm. As the sweat started to pour from my brow, I asked the server (Pre-drink order) if they could turn down the heat. The answer, yeah it's hot, and the thermostat is broke. As my kids cheeks turned cherry red, I asked a second time (could you open the door), third time (could you crack a window), and, wait for it, fourth time (can you please get the temp down)....the response..."they opened the front door, the thermostat has been broken for a few days and we can't control the heat...would you like some more bread?". Servers that couldn't care less. Yes, I'm sorry...how's the shrimp? I know, it's really bad...would you like more water?
I peeled off layers of clothing and my ears turned bright red. My kids held their lemonades to their foreheads and complained for the next 45 minutes. Do you think you'd expect to see a five year old sweat through his shirt at a restaurant? Hmmmm. A five year old running the Boston marathon yes...or playing on a playground in August, yes, of course, that would make sense. Or the six year old who asked..is this what it's like in the desert Dad? Well, you answered that for him. Thank you for that.
After 30 minutes, I eventually sweated through my tee shirt and two of my kids cried. It was over 90 degrees!!!! Lesson here Mr./Mrs. Manager, if you can't control the heat, and customers are breathing heavy, sweating profusely and complaining that it's hot...AND IT IS REALLY HOT...even though it's below freezing outside, DONT OPEN the restaurant. Exercise common sense!!!! What if we were elderly or with health conditions. Wouldn't have been so great to hear the server say...I'm in a cardigan, I understand it's hot in here..... when I'm passed out on the floor. Oh not this place, something that's broke for days, nicely done. Ahhh, and how nice for me, my wife, four kids and my mother. How about a warning when you come in the door. Thank you! I'm glad I spent $121 here. Get a 16oz steak, leave dehydrated and lose 10 pounds. I've been in saunas that were cooler. We couldn't eat fast enough. Not a manager in sight.
I left with SIX to go boxes from four meals...that's called...I'm near to passing out...we couldn't take it any longer and would rather leave food sitting on the table. Talk about quick to get outside, we left with no coats on and drove home (my kids were shirtless!!) with the windows DOWN!!! I finally could feel my face after an hour, and had the opportunity to change my underwear. Good god!! Thanks for the headache I have now from dehydration. Good job Texas Roadhouse!!! Now I know what it's like to eat a steak in the hot desert of north Texas, you really nailed the experience....of course, I assume that's what your going for, what a dining experience. read more