Just had dinner there. Delicious! And our waitress Hannah was the best! Attentative, friendly, and adorable!

They have cooks that cant even cook a steak ( porterhouse tbone) correctly ! Or seasoned rice ! I ordered medium what did i get partly rare and partly med rare! Three times ive had steak there and each time they screw it up! My wifes rice was.seasoned supposed but tasted like they cooked it out back in the hay field! No attempts were made to fix things . So we paid our bill and left . Basically we threw away over a hundred bucks for shitty cooking Three strikes rule applies we will never eat there again! Do not order steak there they have no clue how to cook it!! read more

Unlimited delish warm rolls and butter. Friendly staff. Fun decor, ample waiting room. Texas tumbleweed was crispy and served quickly and hot. One of the best. Steaks were seasoned perfectly and grilled exactly how I like it. Garden salad tastes great and loaded baked potato so good! Everyone was happy with their food, our server Taylor was very nice and energetic! Will definitely recommend this location. We will be back read more

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I once again left Texas Roadhouse wishing we had a similar restaurant close to where I live. We had Eric as our waiter this time and he was so polite and kind. You consistently get the same vibe here- happy eaters, great staff, delicious food. We bring our own containers for leftovers because we always know we will be leaving with some. This time, I had the steak filet salad and I don't think I'll ever get anything different now. It's so good and gives you the balance of meat and leafy greens and tomatoes. It was the first time I had a blue cheese dressing in who knows how long (if ever). I think the name of it always made me avoid it. I'm glad I wanted to try something new because I LOVE it . Overall, another great experience! read more

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I usually hate chains, but I was in an unfamiliar location with a picky eater, so went because the chicken critters are always the way my kiddo likes them. I had a 6oz sirloin with a cup of chili and mashed potatoes w/gravy. Like aforementioned, I do not frequent chain restaurants, but TRH consistently has good steaks. At $15.60 you can't best it. It was seasoned well and cooked perfectly. The service here was stellar (shout out to server Gabrielle and manager Jessica). My only complaint is the chili was WAY WAY too salty. The steak and service exceeded my expectations so I don't even really care about the chili, I'll just get something else next time. Overall a great experience! PS - the $5.00 LIT is def worth it! read more

Brook, Kristie were very polite professional and the food was great for my birthday. Thank you for the quick take out service while I sipped my drink at the bar, 6/29. read more

Definitely a fun time here. This was a short drive from our hotel and we thought we'd give it a try. Glad we did. Quite the crowd here as we walked in and they told us we had a 30 minute wait. We waited outside for about 10 minutes then told to come in and stand on the "next up" line. The team here is very friendly and welcoming and they hold the doors open for those that need a little extra help... Nice touch! We were seated and our lovely server 'Val' came right over. She was extremely cordial and asked if we had any questions... After a few minutes she returned and we gave her our order. Shortly after we received our salad. After a short wait we received our main meals of 6oz hand-cut sirloin and I had the fish and chips. Everything was delicious and served perfectly. Tasty steak with mushrooms and onions and my fish was crispy-tasty with with a moist center. Great job. The restaurant is definitely a loud family place with a lot of fun electricity in the air. It's was still remarkably easy to have a conversation at the table. I will definitely return to my local Road House. Good food, good time, good service and very reasonably priced. Kudos to the team at Texas Roadhouse read more

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Great 1st time experience. Wait is long bit worth it. The food was great 10/10 Waitress was polite and she kept checking on me every 5mins. Crowded and loud area but thats what roadhouse is all about. Now for the One Negative: As a big group finished, here comes the busboy. As I'm eating enjoying my steak and ribs, he puts this disgusting tray filled with dirty plates cups etc etc next to me while he's cleaning the tables. He's literally wiping the crumbs off the table to the floor and not giving a damn. He knew i was there because i moved the dirty plates and utensils away from me. No acknowledgement whatsoever. He just goes on to the next. Roadhouse could have been 10/10 in another place but this one is a 5/10 read more

Texas Roadhouse - Barbeque Near Me - Plattsburgh, New York

Quality food and services. Friendly staff. Good location. Clean ambiance.quality items on menu.

ribs were completely burnt. father got wrong steak and waitress Santana argued with him saying he got what he ordered, then had an attitude face when my mom corrected her saying he received the wrong steak. it's my daughters birthday and she wanted to come here. i honestly hate this place but... not my birthday. also, near beer is 7.25. buyer beware. read more

Texas Roadhouse - Barbeque Near Me - Plattsburgh, New York

My med sirloin steak was burnt! It took 30 minutes for another one to come by that point we were done eating so they boxed it up. I was given NO compensation for it . Totally ruined our dinner. read more

Texas Roadhouse - My "med" sirloin steak - Barbeque Near Me - Plattsburgh, New York

My daughter and son, and Matt took us to Texas roadhouse. It was very good. I enjoyed and I would definitely go again.

Given the labor shortage, I expected my service (tonight) at this Texas Roadhouse to be slow. This team has got it down! They sit you with rolls (I sat at the bar being a table of 1 and with two other parties waiting). Bar service was incredible, even the manager came over and introduced herself. They asked my name at the beginning of the meal and everyone used it throughout my experience. The pros: friendly, fast service, plenty of TVs at the bar to watch the wildcard game, incredibly friendly team members who appear to be working well together, the bread, the drinks! The bad: my medium filet was medium well. I wish I could deduct 1/2 star foe that since every thing else was so incredible, but I can only do 1-star increments (sorry, Roadhouse- I swear it's not because I'm rooting for the 9ers vs the Cowboys)! This was a *very* good dining experience! read more

Texas Roadhouse - Bar area - Barbeque Near Me - Plattsburgh, New York

Hit or miss when it comes to Texas Roadhouse. Their dinner rolls are great especially that cinnamon butter. I ordered a ribeye medium temperature. The waitress showed a picture of medium to confirm. When I got my ribeye, it was not only over cooked (well done at this point) but also burnt. The kicker was that it was a manager who brought out the food so she clearly saw the burnt steak and still decided it was okay to give to a customer. How did she think serving burnt steak was acceptable? I let the waitress know how the steak was over cooked and burnt and after speaking with a manager said they will replace it. She said I could still keep the steak if I wanted since they were just going to throw it out, even suggesting I could give it to my dog. I declined that offer as I wouldn't give that to anyone human or animal. The replacement was much better in quality of the cut and temperature. read more

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Amazing! Everything is amazing. Some stuff wasnt the most amazing but still good! But I found a ant on the wall? read more

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Great food great service sometimes a little too loud. We always get the ribeye because it's always tender. I often reheat the leftovers and it's still not tough read more

Great value and quality of steak. Very friendly and attentive staff. Side salad MEH. Chicken salad also very good! read more

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Omg amazing,amazing service,amazing atmosphere food did arrive late but manager gave us our entree for free absolutely fantastic experience will definitely be coming highly recommended read more

Texas Roadhouse - Chicken Critters- & Ribs - Barbeque Near Me - Plattsburgh, New York

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Este restaurante es un clásico de la ciudad de Plattsburgh para los que vivimos en Canada, tal vez sea la tercera vez que lo visito y la calidad sigue siendo muy buena, en la entrada podemos observar algunos de los cortes de carne que ofrecen, el restaurante es bastante grande y también cuentan con una barra y algunas pantallas para observar los juegos, los precios son bastante buenos para la calidad de comida y comparando con Canada son mas económicos, en esta oportunidad la atención fue muy buena pero si tardaron un poco en traer la comida. read more

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Popular local establishment. As you walk in you see wonderful steaks in the freezer to choose from but there is also a sign saying the best ribs. Well, we ordered the ribs, and they were reheated and overcooked ... but oddly enough you can tell when they were first cooked they probably were pretty good. The Chili I ordered arrived stone cold! Not warm, cold. The BBQ Chicken was so dry you needed a ton of sauce to try to eat. All the dishes seemed reheated, not fresh, so disappointing. The cocktails seemed devoid of alcohol, but that is all too common to places that cater to young adults. The service was friendly and meant well ... they care, but totally clueless on how to get fresh cooked or even properly reheated food to your table. Lot of birthdays, and the staff gives you the proper entertainment for those occasions. So go for fun, not food - - - the steaks visually looked good though. read more

Sat at the bar this evening. Waitress was pleasant at first. Tried to order their famous rolls from her and was told someone else would be buy. Waited more, then finished our salads with no rolls in sight. Then another waitress come and delivered our meals, so asked her. She was prompt in getting the rolls for us. Wish I had them for the salad. She dropped off our bill and I went to pay her and she just turned her back on us without a word and went to the other end of the bar. Came back about 5 minutes later and finally took payment. Usually this place is great and I'd would give it 5 stars. We like it there. This was just our first bad experience. Hope it goes back to how we remember next time we visit it. read more

we love the rolls, the food is very taste. the atmosphere is great. chicken tenders and mac n cheese are the bomb.

As a woman with a disability I was so pleased to see the complete professional representation and support for accommodating myself and my service animal at this location. As soon as I presented my animals certification I was further asked what other accommodations I would need which they had no problems with providing. Service was wonderful and food was served promptly as well. Great people. read more

Crazy busy night. All staff were still friendly and super efficient after many hours of a very steady stream of customers. Aaron and Allison were terrific at the bar where we were seated. My salad was super fresh and steaks were all perfect. Great choice on our drive through town tonight. Thank you! read more

Stopped by to eat before returning to our Hotel. We wanted outside a few minutes because they didn't open until 3pm. It says something really special about a Restaurant when at door opening, patrons were standing in line. I had the Portobello Chicken and Jeff had the Ribeye. Both Entrees were great. We had the onion for an appetizer and it did not disappoint. From Potatoes, Baked and Mashed, to mixed veggies, to the fresh rolls......this place was a Real Winner! I had a Mango Margarita and Jeffrey had one of the Margarita specials as well. I want to share that from the moment we entered the door we felt welcome and the staff (shout out to Allison) was eager to accommodate our needs. Everything about this Restaurant is a keeper! Please stop by and let them know Mercedes sent you. You won't regret this dining experience read more

The Texas Roadhouse is interesting Texas style family Resturant. They are very polite and professional . When we arrived they took our name and were seated within a few minutes with hot rolls and whipped cinnamon butter. The menu offers a great selection for the whole family. We started off with the combo starter which came with tender boneless buffalo style chicken , amazing fried pickles and rattle snake bites which are fired cheese balls . The portion was good to share amongst 4 people. My wife ordered the BBQ chicken which she say was amazing . With a side of vegetables and sweet potato I also ordered the BBQ Chicken which was juicy and tender . The French fries were hot and crispy . Over all the food and portions were great. This is a sure win . We will be back read more

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Great overall selection of appetizers and entrees. The homemade buns with cinnamon butter are spectacular. I usually order a ribeye or porterhouse steak with a side of sautéed mushrooms and onions. I like to get a cup of chili as my side dish, but it usually comes out a little on the cool side. It's not a great place if you're looking for a quiet and relaxing dinner or date night. If you're looking for delicious food at a reasonable price and don't mind the buzz of the crowd and the occasional singing and dancing of the energetic staff, you will be comfortable and satisfied! read more

Excellent steaks for the price, you get a lot of food for the price and the ambiance is nice and cozy. It's a Texas style restaurant with music, dimmer lights, and country style. Employees are unbelievable, and the managers are super friendly and come see you during your visit to make sure everything is to your taste. My favorite plate is a 16oz. Ft. Worth Ribeye with a side of Cesar salad and mashed potatoes, with that I like to order the cactus blossom or the grilled shrimp appetizer accompanied by a fresh cold Dos Equis Amber beer and of course their famous BREAD mouthwatering and delicious. This place is great for a date night, family outing, or friends gathering. Strongly recommended! read more

Texas Roadhouse - Barbeque Near Me - Plattsburgh, New York

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I decided to try tis place out last week and it was very over-crowded and very noisy. They seated me right away and then I waited, and waited, and waited until after 30 minutes I just got up and left. They never even brought me a glass of water, or a menu and or any silverware. Terrible experience. read more

On the quest for dinner in this town presents challenges. See today is Monday and most of Plattsburgh is CLOSED on Mondays for dining at least. So we opted for Texas Roadhouse. After a short 15 minute wait, we are lead to our table with hot and moist rolls with a cinnamon butter. I'm sold already! Had a few minutes to review drink menu and food menu. We ordered Tater Skins which are potato wedges with cheese and bacon along with sour cream for dipping. Pretty standard starter but tasty. Then we ordered 8oz sirloin with Grilled Shrimp medium rare. Sides were mashed red potatoes, corn, Caesar salad. All sides were delicious and the salad was coated with just right amount of dressing. Crispy croutons made it a rather good option. Sweet tea with comp refills(yeah) and a Jamaican drink with a Patron shot was good but let's be real no alcohol content to be honest. Delightful server Karlee was busy but certainly attentive and got refills even without asking. So if your in town pony up to Road House Steakhouse for a decent meal. read more

TL;DR- this chain does it right. Would return. Got in around 4:30 on a Friday and were seated immediately. By the time we left a 5:37 there was a wait. Our server Kenzie had a full section but was polite and on top of our refills. The food was good. The rolls and butter are always yummy and the cactus blossom was perfect. My husband's caesar salad was very overdressed. I wouldn't mind it but I can see how it would be too much for some people. His sirloin was cooked to the correct temp and was tender. His corn didn't seem to be buttered as advertised but... it's corn. My ribeye was also cooked correctly and was tender. My sweet potato came as requested with just butter and my green beans were hot and hammy. My fave. Two overstuffed tummies for $57 before tip. The manager if this location should be commended- it's clear they take pride in their restaurant and employees. read more

The food is very good , the staff are wonderful. Just a little too loud in there but that makes Texas road house root a tooting go in have some delicious food and ride the sattle thank you for all you do read more

This place was pretty good. I would have no problem coming back here just for the bread and butter...I don't know if I was just eating the bread to eat more and more of the maple butter, or if I was eating more and more of the maple butter just to eat the bread! Needless to say they were both absolutely phenomenal! It's also pretty awesome to be able to just throw your peanut shells anywhere you feel like (yes, they do provide a pail for the shells, but its use is widely frowned upon ha!)... I had the barbecue chicken with 6 oz. filet combo with. Sweet potato side (more maple butter as the topping). All in all, a pretty cool place I'd definitely go back to. read more

Texas Roadhouse - Just throw your peanut shells anywhere you'd like! =) - Barbeque Near Me - Plattsburgh, New York

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If you want to sweat through your tee shirt and suffer heat exhaustion, stop in for a steak. My family happily made our way to Texas Roadhouse and were seated quickly. Things seemed a little warm when we entered, but we chalked it up to coming in from the cold. Hmmmm. As the sweat started to pour from my brow, I asked the server (Pre-drink order) if they could turn down the heat. The answer, yeah it's hot, and the thermostat is broke. As my kids cheeks turned cherry red, I asked a second time (could you open the door), third time (could you crack a window), and, wait for it, fourth time (can you please get the temp down)....the response..."they opened the front door, the thermostat has been broken for a few days and we can't control the heat...would you like some more bread?". Servers that couldn't care less. Yes, I'm sorry...how's the shrimp? I know, it's really bad...would you like more water? I peeled off layers of clothing and my ears turned bright red. My kids held their lemonades to their foreheads and complained for the next 45 minutes. Do you think you'd expect to see a five year old sweat through his shirt at a restaurant? Hmmmm. A five year old running the Boston marathon yes...or playing on a playground in August, yes, of course, that would make sense. Or the six year old who asked..is this what it's like in the desert Dad? Well, you answered that for him. Thank you for that. After 30 minutes, I eventually sweated through my tee shirt and two of my kids cried. It was over 90 degrees!!!! Lesson here Mr./Mrs. Manager, if you can't control the heat, and customers are breathing heavy, sweating profusely and complaining that it's hot...AND IT IS REALLY HOT...even though it's below freezing outside, DONT OPEN the restaurant. Exercise common sense!!!! What if we were elderly or with health conditions. Wouldn't have been so great to hear the server say...I'm in a cardigan, I understand it's hot in here..... when I'm passed out on the floor. Oh not this place, something that's broke for days, nicely done. Ahhh, and how nice for me, my wife, four kids and my mother. How about a warning when you come in the door. Thank you! I'm glad I spent $121 here. Get a 16oz steak, leave dehydrated and lose 10 pounds. I've been in saunas that were cooler. We couldn't eat fast enough. Not a manager in sight. I left with SIX to go boxes from four meals...that's called...I'm near to passing out...we couldn't take it any longer and would rather leave food sitting on the table. Talk about quick to get outside, we left with no coats on and drove home (my kids were shirtless!!) with the windows DOWN!!! I finally could feel my face after an hour, and had the opportunity to change my underwear. Good god!! Thanks for the headache I have now from dehydration. Good job Texas Roadhouse!!! Now I know what it's like to eat a steak in the hot desert of north Texas, you really nailed the experience....of course, I assume that's what your going for, what a dining experience. read more

Texas Roadhouse - Barbeque Near Me - Plattsburgh, New York

I've been here a handful of times since my last review was posted - and wanted to mention that we had an issue with overcooked steaks at one point but after contacting customer service, Matt Kelsey, one of the managing partners for this location personally contacted me offering 2 free meals on the house. The food is excellent and the service is even better! So if you have a problem, don't hesitate to ask to speak to someone, they'll make it worth your time and money. Now this is one of my favorite restaurants. read more

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The food is decent. If they don't get it right, they will fix it. I wish we had ONE server. I do not like the fact that I am never sure who I am tipping. Let's face it, some servers put in more of an effort and deserve more than others. read more

Food is usually very good, can't say always. Sometimes you have to wait a while to be seated other times boom right in. Manager always ask how was your meal is, staff are usually very quick but things happen. I go about once a month. read more

The food is good and they offer a consistent quality with good service. The atmosphere is happy and pretty much what someone would expect from a restaurant named "Texas Roadhouse" read more

Been there once for my birthday this year. They are open weekends but dinners only on weekdays. I have no car so have to wait for rides. Bus does not run on weekends and ends at 7pm.. read more

I've been to Texas Roadhouses across the country so was happy to see one open here. The food was very good as expected and service was excellent. They even did their periodic line dance but the place was packed and hopping so there weren't as many hot waitresses dancing like is normally done. The loaded sweet potatoes are awesome and the fresh baked rolls with cinnamon butter is the best! The endless supply of peanuts in their shells that you throw the empties on the floor are downright addicting! This place is a great addition to the community. read more

Texas Roadhouse - Barbeque Near Me - Plattsburgh, New York