Best service! We came there on a Sunday around lunch time and were able to be seated right away. They brought rolls and peanuts to the table while we waited. The service was great the whole time. And the food was delicious. They even like dance at this location in the aisles so our kids enjoyed the show. read more

Well as expected a Saturday night this place was busy like most restaurants right! Brea the manager failed her bar staff of only two bar agents. When asked if one of the servers could split the bar tab and food tab and she asked why? I explained being on business alcohol has to be separate. Poor attention give to the bar sordina as the two ladies working the bar were more involved in making drinks for rest of restaurant. Finally after dinner she didn't split bill, so I had to wait again for her to make more drinks. I started off with a 20% tip as I always do and go from there...after making more drinks we went to 10% and finally a disgruntled server she handed me the bill and said sorry I'm over worked and mgr wouldn't help....unbelievable service and lack of care I assume from Brae. read more

We visited the North Olmsted Texas Roadhouse to celebrate our son's 13th birthday, and the experience was extremely disappointing from start to finish. Our server, Payton, provided poor service and seemed disengaged throughout the meal. My husband's drink was taken for a refill and never brought back. His smothered chicken arrived without gravy or cheese, and the server never asked for his preference--just omitted both. My meal came out missing the vegetables entirely, and my sweet potato had marshmallows burnt to a crisp on top. One steak ordered with cheese arrived covered in mushrooms, onions, and cheese, while another sirloin requested medium rare came out dry and overcooked. When we addressed these issues, Payton's only response was, "I don't know why it came like that." There was no apology, no effort to correct anything, and no manager involvement. We also mentioned it was our son's birthday at the start of the meal, but only as we were getting ready to leave did the server send over a small bowl of ice cream and a few staff members to sing. It felt like an afterthought and did little to make up for the rest of the experience. Horrible service and mediocre food. We left disappointed and do not plan to return. read more

Greeted very kindly by host even though wait time wars 1 1/2 hours food was Worth the wait the waitress quickly took our order and came fairly quickly, much time needed with wife... read more

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Texas Roadhouse in North Olmsted is my favorite steakhouse. Use call ahead seating and the wait won't be long. If you're looking for a budget friendly steak house this is the place to eat. I had the prime rib with steak fries and a salad. They keep there salad bowls nice and cold like they should be. Anthony was our server and he's the best! We didn't have to ask for anything. He checked in on us without ever having to wonder where he was lol. Yes it's a chain steakhouse but you can pick out the steak you want. That's a plus for sure. It's a family friendly place with clean bathrooms. You won't be disappointed checking it out. Highly recommend. read more

Texas Roadhouse - Steakhouses Near Me - North Olmsted, Ohio

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My husband and I had dinner at the fairly new Texas Roadhouse in N Olmsted the other day. We were early so we both ordered the Sirloin steaks dinners for 12.98. The steaks were perfectly cooked mine medium and his med rare. The waitress Autumn was nice and very attentive and checked on us to make sure we liked our food. Whoever delivered our dinner had us cut into the steak to make sure it was what we wanted! The baked potatoes and dinner rolls were good also. The manager even asked if we were doing ok and let her know if we needed anything. We will be back., I'm sure. read more

Our first time at this location. The service was excellent great atmosphere. I ordered the fillet medallions not happy with this. The meat was mostly gristle very disappointing because a filet is the most tender and no fat. Sorry for the low review read more

We don't expect much from Texas Roadhouse. We eaten there a few times. Nothing fancy, mediocre food and a bit loud, but when you want a moderately price steak, it this, Outback or Longhorn. Today, we called ahead, which made no difference since we still had to wait for quite sometime. Thankfully, my wife walked to the hostess and asked why so long since even with the call ahead. Turns out, they forgot to page us and took others before us. Once seared, they brought rolls but no silverware. Let the server know but still had to wait 20 mins to get silverware. In fact, my salad came before I had anything to eat it with. Ordered the fillet(medium), when it came it was well done. The manager making her rounds stopped by. I explained the steak was overdone and she agreed. To her credit she offered to redo it, but I explained we didn't have time for that. I explained it took 20 mins just to get silverware and that regardless of calling ahead her hostess never paged and sat others before us. She promised to check on this mix up but we never saw her again. No apology, discount on the meal, nothing. Just gone. Choked down my overcooked steak, paid and left. Keep in mind the was about 3:30pm, far from prime time. All I can say is: Texas Roadhouse, Do Better! read more

Listen! Linda was by far the most energetic and friendly waitress I've ever had! We don't get to go out to eat often but I was super impressed by this trip! I think I'll be asking for Linda everytime I come out to this location! Thank you again for the delicious food and even more delicious service. read more

Texas Roadhouse - Our food from this Sunday lunch - Steakhouses Near Me - North Olmsted, Ohio

Went yesterday. Our server Makenzie was very nice and attentive. The steaks however were not very satisfying. As a cook in a nearby restaurant, I know that a person should not cut open a steak as soon as it is off the grill. The person serving our steak makes us cut it open as soon as it hits the table. My steak was raw when I asked for medium. We were credited for the steak which was nice. Overall not the best experience. read more

We had to wait for 25 minutes for a table when we arrived at 3:30 pm. They were definitely understaffed because half of the dining room was empty. Our server/ bartender Jazz was awesome. She had guest seated at every bar stool and then she had tables to serve as well. I noticed the manager standing around talking the entire time not even thinking to be a team player and help her staff out. My steak was overcooked and my sweet potato was undercooked. Jazz handled the situation very well. The manager never came over to our table to check and see if everything was okay. So unprofessional.The music was WAY TOO LOUD. I asked the server if the manager could lower the music and I could tell that was not going to happen. I will not be returning anytime soon. read more

Service was great! Very attentive, friendly server. We got there around 3:30pm. It was starting to get busy. I ordered the 8oz filet. It was very good, cooked perfectly to order. The fresh rolls with cinnamon butter are great. Skip the "smothered mushrooms." They're $2.29 extra and were terribly burned, thin and really just nasty. The taste of mayo was overwhelming in their blah tasting Caesar salad. The rice has a weird spice in it that I just couldn't eat. If you know me, I can pretty much eat anything. It was awful. I'm glad I tried this place but other restaurants have great steaks and great sides. Your competitor does it better. I won't be back. read more

Aja was amazing!! This location is great. I'm not sure where all these negative reviews come from but I can tell a lot of people never worked in the restaurant industry. New openings will always have kinks to work out. Managers cannot help being short staffed sometimes. The food today was hot and tasty. This store is clean and the staff worked as a team. I'm glad they opened this location!! Everyone always wants to leave a negative review but never a great one. read more

Went for dinner and enjoyed most of what we ordered. The rolls are good, but what makes them good is the butter spread used on them. Husband ordered a steak cooked medium and part of it was chewy and the rest was good. I ordered a Chicken Fried Sirloin and it was good, but fried a little too long. Our service was excellent and Mike, our server, was a gem and so efficient and friendly. We will try it again and order something different to compare. read more

The typical Texas Roadhouse experience - great service, high energy atmosphere, and amazing food!!

This place is so overhyped! Our experience was good, but not great as one would think by reading the many 'starry eyed' reviews on Google. Our burgers were OK, but nothing special. I've had better burgers at The Rail, Gunselmans, or The Brown Derby. The steak was too 'fatty' in sections as well, and the seafood selection, dismal. Our salads were average as well. I've had better at many local 'mom and pop' old school diners! I may return, if a friend or family member really wants to come here, but hopefully not for a while. read more

We went for a birthday dinner and had an enjoyable time. The food and drinks were delicious. We had the best server. She was so helpful and made sure we were taken care of as we dined. We cannot wait to go back. read more

I was given a gift card so I decided to give Texas Roadhouse a shot! The food was pretty good, steak was cooked to everyone's liking, and we were given plenty of rolls before the entrees were even served! The service was good but could have been better, I think our servers name was Peyton. It's a pretty big restaurant, and we got there before the wait started, but I think I can get a better steak somewhere else. the prices seem a bit higher than what we were expecting, but it was still good. read more

This location just opened a couple weeks ago. I watched them build it from the ground up. I usually go to the one in Ridge Park Square and they are always packed and they're always LOUD and they don't even serve lunch. This one serves lunch BUT only on Friday, Saturday and Sunday though it's just as crowded and just as loud as the other one, it was well worth the wait. I ordered the herb chicken which came with two sides so I got a side salad and fresh vegetables. The wait is a little longer for this lunch than I anticipated because the salad arrived and I'm already done with it. They seem to have plenty of servers rushing about so we shall see. Chicken ultimately came out just a little bit overcharred but not burned so it was good and you know how you order mixed vegetables or fresh vegetables and they always give you broccoli and carrots where the broccoli is overcooked and the carrots are hard as rocks? It didn't happen here the broccoli was cooked to perfection and every single carrot was cooked and soft as it should be. had a great experience had great service and great servers and they have a lot of fun while you're dining they dance and they sing AS A GROUP. VERY AESTHETICALLY PLEASING. Was very glad to stop here for lunch. Everything was as perfect as perfect could be and since I dine out 4 to 6 times every single week I look for places that not only have great food, but have servers that give 100% to you as diners and about how they're treating you. Go here it was wonderful. read more

Food and service was exceptional. Very busy and the isles are constantly moving with servers.

Second time coming here since they opened food not bad but service is still bad we waited over an hour for our food they didn't bring one of our parties food we had to tell her he didn't get his food a couple of times seen her bullshitting with another waitress instead of going around to see if her tables needed any refills on drinks or anything it was our friends birthday and she didn't even come to ask if we wanted dessert we won't return for a long while to this Texas Roadhouse read more

got bloomin onion to go.. half-assed..raw batter on EVERYTHING?? not sure if i miss understood that this was a "DIY, go home & fry the rest of this shit urself" or if the cook is fed up with minimum wage. do better this is disgusting and its my birthday read more

Texas Roadhouse - bloomin onion...? - Steakhouses Near Me - North Olmsted, Ohio

Gabbie was our server She Was Awesome Please Keep up The Great work see you soon Thanks Dennis

They just opened this week so it's hard to tell what this place will be like in the future. The food was good but the service was a little over the top. We had at least 12 visits to our table between the waitress, people who appeared to be managers and a bus boy. Then as we were leaving at least 5 people had to speak to us as we were exiting. Yelling things out like "have a good weekend y'all". Also, the wait staff did a line dance that lasted at least 3 or 4 minutes. read more

We went there yesterday. Good server. Well done steak for my wife was actually medium, with pink on the inside. Wife kept the potato and corn while waitress took steak back. 10 minutes later, steak comes back out... still pink. Wife ate the potato. Manager did not stop by but did comp her steak off of the bill. They ended up cooking another steak and we took it to go. Turns out it was only cooked medium again. They are having serious growing pains. read more

We ordered takeout ahead of time. Despite that fact, we had to wait fifteen minutes for our order to be ready. Despite the fact that we had to wait fifteen minutes for it to "be ready", it was cold. They forgot the peppercorn sauce for my filet medallions, which might have made them edible. The ribs were a disappointment, too. Do not recommend, won't be returning. read more

Went there for dinner. Ordered the 12 ounce ribeye. The waitress brought out the 20 ounce bone in ribeye. When I told her I didn't order that before she even placed it on the table she realized her mistake said they would order me a new one, but it was gonna take almost 15 minutes for the new one to come out. I think it was poor customer service for them to make a mistake not just give me the steak that they brought out. Make me wait a whole 15 minutes after my friends already got their meal to eat mine as it was we would've been done before my steak even came out? Had I made the mistake? I could understand them not wanting to be responsible for it, but they made the mistake and their lack of accountability is sad. Stephanie was our server. When she first came to our table she was happy and upbeat and made me feel welcome but when I complained that the wrong steak was ordered- there was no apology- I was made to feel like I was the problem and I made the mistake when it was her mistake read more

Arrived at 3:00, waited with about 20 other people for it to open, opened at 3:05, got seated by 3:10. Waitress seated us(4) and gave us rolls and took drink order, 4 waters, brought 6. Ordered a blooming onion and top margarita with extra shot. Fifteen minutes go by, no onion no marg, waitress took dinner orders. Waitress comes back 10 minutes later to say wifi went down but food should be coming soon. 3:45 blooming onion comes out, no marg.4:00 two salads come out, one with wrong dressing. No marg. Finally marg came out and 5 minutes later 2 other salads came. 4:30 and no entrees. People that came in after us have left and their tables have been reseated. We waited to come here a couple weeks after opening to avoid snafus. Tex Roadhouse are you listening? 4:44 entrees arrive, well done steak is pink through the middle and 4 piece catfish dinner has 3 pieces. Asked if we wanted corrections we replied we didn't have another hour to wait. Mac and cheese tastes like Krafts and marg is all ice. Manager comped a total bill for $18 and change, our disappearing waitress came back with separate checks for $28&$6. Now at 5:02 the whole meal has been comped. WTF Tex Roadhouse, worse than pulling teeth here read more