Applebees and a lot of the other chain's aren't really our jam most of the time but when you want quick and don't like fast food they're excellent. This location has ectremely good service and we go usually for the appetizers. And this vacation has gone quite well for us everywhere we've gone as we've had excellent service everywhere. The cleanliness is superb, food has always been exactly whst you order and the area is extremely convenient for speed. read more

Chili's - Nashville Hot Cheese - American Near Me - Avon, Ohio

See all

Food was very good. Service was also good. Ambiance was pretty nice . Daily special was excellent. Will return soon ..

Un servicio completo, la comida riquísima, todo limpio y los empleados muy cordiales 100/10

Server great, food ok, value so-so. Reservation for party of 12 but when arrived they said we can't put u all together since it would be a fire code with three tables together. Tried to split us up so we just crunched two extra chairs in the 2 6-foot tables. They shoulda been able to figure that out or tell us on phone they can't do parties over 10 ppl. Chips were too salty, we didn't finish 1 basket. Enchilada soup is good but also salty. Few side salads were skimpy. The nachos were a little overcooked. The fajitas were good as usual. The veggie burger was just OK, my wife couldn't finish it. Finally, the skillet cookie could be cooked longer... The center was unbaked. The best part was the server she was good and ran a ton for us. The decor was nice since this is a brand new location and the bathrooms were super clean. Also, the manager came out a couple times he was SUPER friendly and did an excellent job helping. read more

See all

First off the smell in the parking lot was amazing. We walk into a clean restaurant and it smells just as good if not better than parking lot. The restaurant was clean and a pleasant atmosphere. Our server was also amazing did a great job and was smiling the whole time. What a difference it makes when you get good service. Our food came out in a timely manor and it was all hot fresh and delicious but I was too hungry to remember to take pictures. I had the bacon burger and fries and my wife had the crispers and fries. Both were awesome and we had nothing to complain about thru out the entire meal. Even the bathrooms were clean! I will give ten starts if I could thank you for a great meal!!! read more

Efficient, quick service. The food is by no means top chef, but it's great for a quick tasty bite while out shopping in the area!

Our server was very friendly and attentive. The food was delicious and so were the frozen margarita's. Food wait wasn't super long even though the place was busy. Longer wait on drinks as the bar was busier, but the drinks were made very well so they were worth it! read more

Food is always great but even better is the server we have had the last few times. Maisy is always so friendly, attentive and professional! Always has a smile on her face and is so pleasant. Love chilis, never disappointed. Thank you! read more

I stopped in for lunch with a few friends on a weekday and tried their $10 lunch combo. I am a vegetarian and there weren't any veggie options for the lunch combos, but I had the chicken bowl without chicken. I asked if maybe they could substitute black beans or a veggie burger, but they did not do that. I also had the house salad as my other part of the pick two. The food came up pretty quickly. I enjoyed my meal--the bowl was really good, even without any protein. When we got the bill, two people in our party were charged $24 for the lunch combo instead of $10 (on the bill both items rang up individually). The server seemed confused when we brought it to her attention and didn't seem very knowledgeable about the menu. Overall, I enjoyed my meal but it was nothing special and I don't think I would want to go back with their lack of vegetarian options. read more

Fantastic. The food came out extremely quick and was hot and delicious. The staff was great with their speed and always making sure we were well taken care of. The value of this place is fantastic and you get good food and service.... How can you complain! read more

Food was HORRIBLE!! Will never go back or recommend to anyone! Service was fine though!

GREAT place. It is a fairly new restaurant with a great staff. The menu had several items I was interested in. I LOVED the BBQ Brisket Quesadilla. I lived in Texas for 12 years and have not been able to enjoy good brisket. Chili's was the BEST. Great staff, great meal at a good price. David S. (Westlake) read more

Outside of the sticky menus, this was a pretty darn good place. I love Tex Max food, but I ended up getting the chicken tenders with fries, and got the honey mustard and bbq sauce as sides, since it was late and wanted something not too filling. The caesar salad was just the right size and good as well.. While I would've preferred to have more time to eat it before my food got served, it was not a deterrent to the overall meal. Hopefully I can try the steak fajitas next time. The server was great too and really good about making sure we were satisfied with everything. I debated giving a 4 or 5, but I think I'll go with a 5 because really nothing was wrong with the experience and I enjoyed my meal. Can't wait to come back again soon! read more

Want a great burger for little money? Give Chili's smashbuger a try. We've had a few the past several months and have been happy each time. Nice to know one can still get a very good meal for a decent price. Our servers have all been attentive and professional. read more

Ordered via door dash. The Fajita Trio was awesome. I think it was better than eating it in the restaurant. I love the condiment container. The chicken quesadilla, on the other hand, was mediocre. There was hardly any cheese in it. I wish there was a way to order extra Pico de gallo; I can't on the chili's app or door dash app. Please fix this Chili's execs, haha read more

See all

We ordered full slab ribs. Half order was what we got and one side missing. We have the receipt and the manager told us he would "call us back " to verify. Never happened. We had to call AGAIN! We spent close to $100 . On top of everything else they applied a $16 dollar tip to the bill, when we drove there, Walked inside to get our food. Not once, but twice!! How can a mandatory tip be applied!? read more

Service is great. The ambience was great. My husband's meal was great. I ordered the chicken bacon ranch quesadilla. Bit disappointed as the quesadilla itself was crunchy, burnt and hard to eat. read more

I definitely devoured my food. Honestly the food was a good 9/10. The service was amazing, our server was so sweet and very attentive! Definitely recommend coming here for events and a causal quick dinner! read more

Chili's - American Near Me - Avon, Ohio

I love going to eat here. BUT..I wasn't feeling that great and ordered to-go. Cajun chicken pasta and the soup and salad for $10ish. We'll, the soup and salad is a sad excuse for the price! Pictures of salad included. Very disappointed and will not even return there to eat inside after this. read more

See all

GREAT we got food so quick. Amazing food. highly recommend. Our server was so nice and funny JESSICA IS THE BEST!! read more

Food was awful. Service was worse. I had ordered a Buffalo chicken sandwich. It had fat in it and was rubbery. Waitress whizzed by to ask if everything ok. Told her no. Chicken was awful. Grabbed my plate as she walked away. She asked if I wanted another one as she was moving on. No thank you. The manager came over told her the issue. She said that is how chicken is. You get fat in it. Hmm. She asks me if I want another one. Nope. They took it off the bill. My friend got a burger. She had to walk her cash over to the waitress. The waitress was not nice at all. She was tipped against my better judgment but the only reason was because the food was not her fault. She by no means did a good job. She seermed put off from the beginning. She was not nice about any of this. Her people skills were as good as her manager's. Very disappointed that this new restaurant is not welcoming. It was bad enough my meal was not good...I could overlook once. They way I was treated. You can't forget that. read more

You'd think a place called Chili's would have good chili. It was by far the saltiest, most tasteless, disgusting chili I've ever had. The rest of the meal was almost as bad -- greasy, tasteless slop. On top of that, the waitress was rude, unfriendly, and acted put out when we asked for soft drink refills. And the manager was an idiot. read more

The only thing good was the chips and salsa. And honestly they was super salty too! They have went down hill if you ask me! I guess celebrating our 35 wedding anniversary wasn't a good idea going here to do so! We try not to complain about anything! However it wasn't good . read more

Not good. The ingredients were not fresh and the meat was cheap. The salad was $14 and a huge disappointment. Cilantro should not be black and slimey. read more

Chili's - American Near Me - Avon, Ohio

steephanie was a horrible server. we asked for chips 4 time and only got it once. the bill was messed ip 4 different times. the fins bill was 54 dollars and she tried to charge us 77 dollars. i have had way better experience than this. read more

We were told when we arrived that there would be a 15-20 minute wait, which was perfectly reasonable for a weekend evening. We gave the host our name and phone number and went outside with our two young children to wait. While we waited, an employee emerged onto the sidewalk, swearing angrily, followed by her manager who attempted to calm her down. After 25-30 minutes, another server came outside, approached us, and asked if we were waiting for a table. When we confirmed that we were, she informed us that there was no point in our waiting any longer because they were out of basically everything, the host was "off somewhere having a mental breakdown," and the manager had left the premises to buy more food. While we were glad she told us, and we understand that things happen, we would have appreciated it if, once they knew they wouldn't be able to seat any more diners, they actually notified the waiting customers (in some more efficient way than a random employee happening to notice us waiting outside). Much as we enjoy eating at most Chili's locations, we won't be returning to this one. read more

Went in on a Monday at lunch time. We were immediately seated. There was a couple of other people there but it wasn't busy. Server was great! checked in on us to make sure we had everything we needed. The food came out fast and was extremely good! This is one of the best chili's I have been too! read more

This was my first time ordering from Chili's to go. Never again. I didn't get the salad I paid extra for. I ordered the chicken combo. The corn on the cob was mush and the chicken was soggy. A total waste of money. read more

We tried this place today and it was TERRIBLE. We were excited because it's a new store and figured it couldn't have been bad. Wrong. This place is super small and well staffed. I mean I saw people just walking in circles and not helping anyone, even acting bored. However, we still waited to get a waiter for 15+ mins. Our waiter didn't bring out our food and never checked on us once. Never brought a check over, nothing. We needed water and napkins so badly, but had no one to ask. It was disgusting that we had to use the same one napkin (just put a dispenser at the tables if you are only providing one disposal napkin ???). Do not recommend this place at all. Food was over priced and the margarita tasted like water read more

Our server Matt was wonderful. On top of everything and was very polite. Food came out quickly but was wrong. My daughters steak had no pink (it was supposed to be medium) and my sons burger also had no pink. They ate them anyways because they were starving. My husbands food came out wrong twice. The manger on duty did make up for it and went above by taking it off the bill, giving us the dish to go and giving us coupons for our next visit. We are excited to have a Chili's closer and we will give it another try. They have just opened so it's understandable for these little hiccups. read more

Awful! On Memorial Day, I took my extended family (3 adults and one teen) to the Avon restaurant for lunch. We were seated promptly, but, 15 minutes passed before any waitstaff even approached the table for a drink order -- two iced teas and two waters, chips/salsa and guac. We also ordered standard lunch fare, nothing special, off the menu. Ten minutes later, the chips and water were delivered. Ten minutes more, the tea came, only after I reminded the waiter. After yet another reminder, the guac arrived -- with a bowl seated on a used napkin with someone's order written on it (not ours!) A full 40 minutes later, the food still had not arrived, so, we cancelled the order, and left. The usual explanations ("we're short-handed") were offered, and they gave a trivial gift card to apologize. We're not going back. Management: if you're not really open for business, say so, and keep the doors closed -- and fade into oblivion like so many other restaurants. read more

I was Very surprised by the portion size, taste, friendliness and Value of the meal we had. The only complaint is that it was rather loud inside since there is no sound absorption. My wife & I will be returning Very soon for a hopefully repeat performance. Try the fajitas, what a GREAT meal! read more

every single time me and my boyfriend have gone here, the food is not good. servers are always nice but there's never fast service. something on the menu is always out and the portions are always smaller than other locations. we have given this place multiple tries at multiple different times of the day but its always the same. read more