Service was very good. Only issue we had was there was a fruit fly hovering near our table. Great service and they were staffed very well. I liked watching the team handle the larger groups with efficiency. read more

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Absolutely the worst service possible.-Indepedence Location 1) Poor attitude. 2).Openly insulted us. Referring to us out loud as table 86! -are they that stupid . 3.) ordered soup and was give a "chocolate sundae" ice cream spoon that was 1/2" wide. Complained-and was give a Plastic spoon! 4.) the ordered drinks didn't show up until 10 minutes later after I had asked again where the drinks were. 5.) and finally I thought our country grew up to not have color of skin issues anymore. I guess I was wrong. Grow Up people! read more

LongHorn Steakhouse - Plastic spoon was given in lieu of an ice cream spoon - Steakhouses Near Me - Independence, Ohio

We went to Independence Longhorn Steak house to celebrate my brother 75 birthday. No registration available for group of 5. We got seated fairly quickly after majority of party arrived. Had drinks and appetizer. The spicy shrimp was plenty for 4 with high number of shrimp. Service was good and left us bread and butter with appetizer and drinks. . My chopped salad was tasty and hit the spot. I had strip steak with Brussel sprouts, both good. My wife had rib and chicken barbecue style which was a huge portion for her. Also very good and next day dinner as well. One brother had ribeye, one renegade and one T bone. All enjoyed. They brought birthday cake for my brother without asking and all was well!. Waitress and service was good, also read more

I'll never patronized this restaurant again. The manager was unprofessional and unfriendly during two of my interactions with her. However, that's not main the reason for my low rating. I called at 4:30 pm to be placed on a waiting list for a 6pm seating for 10 people. We arrived just before 6pm. After being told we would have to wait for two hours for seating, I began searching for restaurants in the area that could accommodate us by 6:30 while the rest of my party waited for further instructions. I found two. At around 6:20 , I told the host that we were canceling our dinner and leaving. He told us our table was being set up "right now" and we were about to be seated. 14 minutes later (at 6:34) , we were escorted to our tables. Service started off great. We had two servers who took our drink, appetizer and entree orders. Not everyone ordered an appetizer. The wait for the drinks and appetizers was normal. What wasn't normal was the wait for our entrees. By 8pm, the waitress had not informed us of the reason for the delay with our meals. We noticed that another party sitting near us, who came in 20-30 minutes after us had received their meals, so we inquired when our waitress walked past. She checked with the kitchen and came back to tell us there was a glitch with the computer and our meals would be ready "shortly". When I inquired what "shortly" meant, she said "in about 15 minutes". It sounded like something meant to appease us. We were not satisfied with this response and doubted that our wait would actually only be 15 more minutes. We asked for our food to be boxed and a discount on our bill. She understood. For the discount request, she sent the manager over. We explained to the unprofessional, evidently inexperienced manager that we had been waiting for 1.5 hours to eat and we were told our food was delayed due to some computer glitch and we'd still have to wait "15 minutes" for our food. She confirmed that our food was not ready but would be in "15 minutes" so we could wait or we could leave. We chose to leave. We were disappointed because most of us had been waiting since 6pm to eat and left the restaurant very hungry. As we prepared to leave she said she would take care of everything and thanked us for "trying to dine" with them. She comp'd the entire bill. While good for us, it's certainly bad for business to have to do that. read more

Horrible service never going back to the Longhorn in independence they have bugs, flies, and Nats we had to cover are drinks waited for 2 hours we had a party of 16 couldn't sit comfortably and our server our server's name was Emily and all she asked for was a tip horrible service never go there and the manager was just as bad. It's a shame that a corporation like Longhorn allows. It's facilities to be dirty. read more

Ordered takeout. Food was on time and made per specifications. Roasted corn on cob was a particular highlight.

Arrived at the restaurant around 6 p.m. on a Tuesday evening. Was seating near the bathrooms, restaurant was half empty, anyplace would have been better. We sat forever waiting for a server to just give us water. the finally came, I asked for coffee as my drink. 20 minutes later, no drinks, no orders taken. Finally, they came around with a couple waters and two cokes, still no coffee. after another 5 minutes, I flagged someone down and asked for coffee. Coffee arrives just in time to take orders, I asked for ribeye, medium raw, broccoli and a salad. I requested horseradish, they did not have and I settled for just the ribeye. About 20 minutes later, food is finally coming, my ribeye is very well done, tough, dry and inedible. Salad was dirty, gritty. I'm done, packed it for the dogs. $34.54 for dog food. Never again. read more

Had dessert first. Salad was good the next day. Date shared some rice and salmon with me. Sweet potato was banging. Date was quiet and reserved but a swell person to share cake with ! I had a lot of fun. Good service and was seated quickly despite its busy time. read more

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Service and food have always been excellent . Reasonable prices and very large appetizers.

Good service and food tasted good, however I got a touch of something either from the chicken wing appetizers (which were good going down) , but also had salad which may have been the culprit for me. (No one else got sick from my family, I have a sensitive stomach). But not the explosive bug going around. Just be careful what you order during this tricky time with the nasty bugs going around. read more

The front hostess stand was littered with garbage all over the floor. The restaurant floors were covered with garbage. They eventually swept about an hour into our dinner. The food was good overall. I had the chicken tenders and hubby had the lobster tail and filet. We also had the corn which is so good. Our main issue with this restaurant is the cleanliness. The salt and pepper shakers were dirty and sticky. The holder was covered in dust. They really need to do a better job of cleaning this place. Also..... as we were coming in one of the waitresses literally ran after a customer in the parking lot with the check in her hand and accused them of not leaving her a tip. He explained the tip was on the table to which she just replied "oh". Really!!!! I doubt we will be back until things get cleaned up. read more

Placed a simple takeout order. Asked for four place settings.....didn't get 'em. Requested salad dressing.....didn't get it. Earns Longhorn a one star. Food was so so. May have been better with forks and salad dressing! read more

Service is pretty lousy, i've been here countless times and I see people who came after me and get their food way before I get mine, service is very slow I usually love this restaurant. I don't know what happened! read more

slow slow slow service. sat for 10 minutes before anyone even said hello and took my drink order. chain steak house, the food was consistently fine as the other locations are. my steak and shrimp plate was a great value for $23. i was full and satisfied. not a top cut steak but still tasty. the booth i was at was filthy. table was clean but nobody wiped down the booth seating and there were crumbs and spill marks. not ideal. plus whatever they used for moping soap made it tricky to walk on the whole restaurant. grip but also slip at the sam time? hmmm. overall, if you want a decent steak for a decent price, come here. you want top quality, this isn't the place. read more

LongHorn Steakhouse - Steakhouses Near Me - Independence, Ohio

Was on the east side for some appointments today, so I decided to dine at this longhorn so I could have brussels sprouts... Walked in was seated right away. The waitress was over in an instant, and I placed my order. I ordered the Pick Two which consisted of a small Caesar salad and a small bowl of shrimp lobster chowder and I added of course my brussels sprouts. I asked for sweet tea light ice and I got mostly ice with some sweet tea so a little disappointed already. I was offered bread while I waited, but then there wasn't any so I had to wait for that and it took forever to come out. I don't know what was wrong there and it took a long time for a salad and a bowl of soup to come out of the kitchen. Salad has no cooking and the soup only had to be ladled out of a pot. Both were very tasty and a proper temperature. the Brussels sprouts we're disappointing and they were nowhere near tasty like what Rocky River and Strongsville serve so I'll be taking these home to doctor them up, but it was a spur of the moment decision so it's a spur of the moment lunch that I ended up with. Server wasn't his attentive as I'm used to and I've had her before at a different restaurant. There was a period of time she disappeared for almost 15 minutes, and I was sitting around waiting for the bill, but I had nothing better to do so if you have time to waste and time to spare go here for average food and average service. Back to Rocky River, where they stand on a star every time I get there as does Strongsville---- go Westside? read more

The food is good for a chain steakhouse but I have been to this location twice now and the service is incredibly slow. It's a bit annoying to be seated and not get waited on for at least ten minutes. read more

As we first entered Longhorn, we were greeted by the sweet hostess Allison. Our server Kelley was also very sweet and efficient. She brought us everything we needed. We had 2 appetizers. One was stuffed mushrooms and the other was Wild West shrimp. So good! We ordered steak and lobster. Both were perfect! The salad was very fresh and the sweet potato was very good! If you're in the area, you should definitely stop for a meal. You won't be disappointed! read more

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I was very surprised how good the service and food was. I am usually very under impressed but tonight they over achieved. The service was on point and the steak was good for the price. I will be back. Also the house salad was great. read more

LongHorn Steakhouse - Steakhouses Near Me - Independence, Ohio

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I would absolutely recommend this restaurant for a lifetime! Love the appetizers and the waiters and waitresse are #1

Haven't been to Longhorns in a while but the smell and an empty stomach beckoned us in. Sometimes things don't go right and it is how the staff and restaurant handle things. I had an issue with my meal and staff went out if there way to make it right. Didn't get any pictures of our food but wait staff was attentive and efficient. Other meal was great. Would highly recommend. They do offer an app to add your part to the waitlist which worked great for us read more

Outstanding dinners. We were there on Mother's Day and the weight was an hour and a half. We walked in knowing it would be busy so that was OK. We ended up sitting in the bar at a table or server was D. She was fantastic!!! read more

For the 5 consecutive time I've ordered the lemon chicken 9oz or 12oz. Each time I have been shorted on my chicken portions by 3 or 4oz. I'm a calculated eater for oz of chicken/protein. I've called and let them know multiple time but it continues to happen. read more

Food was good. Flos filet was cooked well. Staff was good, hostess was less than inviting. Ambience was nice, typical for the longhorn. read more

I had dinner here twice last week while working in the area. The first night i had a renegade sirloin with a baked potato. It was cooked perfectly, and it was seasoned well too. I sat at the bar and the bar tender was attentive and entertaining. The second night i got a bacon cheeseburger and the wings appetizer. The burger was very good. The wings are excellent with the buffalo sauce poured over them. I sat at the bar again, and the bar tender that night didn't seem too happy to be there (it was a different girl than the previous night). Overall, the food during both dinners was very good. read more

it's been a problem the last few times I've been here. I place my order online give them extra time and it's still never ready when I get here. what's the purpose of ordering online when you still have to wait an additional 20-35 mins. DO BETTER!!!!!! read more

I don't typically write reviews, but I felt compelled to share our recent experience. Last night, our party of 18 visited LongHorn Steakhouse in Independence for an 8 PM dinner to celebrate my husband's birthday. From the moment we arrived, the service exceeded our expectations. The manager, Damon, was exceptionally welcoming and accommodating, and our server, Lavelle, provided outstanding service throughout the evening. Our meals were served promptly, arrived hot, and were absolutely delicious. LongHorn has clearly built a team of dedicated professionals who helped make our celebration both seamless and memorable. read more

We ate here on a Friday night for a date night. I knew they didn't take reservations, and the parking lot was full! They had us seated in less than the 20-minute wait time! We ordered drinks at the bar and they were great! The bread and salad were delicious appetizers for our entree! Our steaks were cooked appropriately (I like mine medium well, and he likes his medium rare)! Both of us were happy with our selections! Our waitress was fantastic and attentive without being pushy. Definitely recommend! read more

LongHorn Steakhouse - Salad and bread - Steakhouses Near Me - Independence, Ohio

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Ordered pick-up. First time my steak was too tough to eat .. called told me to bring back they would replace..go back to restaurant after ordering the steak only to find the meat raw. 3rd time I brought back the raw steak and asked for my money back. The manager Ms. Johnson said she would take care of that and it would take about 24hrs to show. Called back a few days later .. got Damion who said he was Ms Johnson boss and if she said she would take care of it .. it would be done. Said it takes longer than 24hrs. It's now a week and NOTHING DONE. On hold as I write this .. holding 18mins for Damion!! The restaurant was a pig sty too. Disgusting.. read more

Insulted my grandfather, a retired Navy, master chief, and there were three minor at the front desk, saying that my Grandpa should sit at the bar with me and my brother and when we got there, there were no seats. My grandpa went over there to tell them and the girl who says I said we're not seating anybody read more

I had the filet mignon very good. My Brother had the ribs. They were pretty good. I would like the sauce, a little taken here, but lotta meat. Our server page was very nice. I would go back again. read more

LongHorn Steakhouse - Baby Back Ribs - Steakhouses Near Me - Independence, Ohio

The ribs would be delicious if only they wouldn't cook them so fast and burn them. This has happened at the Solon and the Independence locations on both of my recent last two takeout orders. What's annoying is they know they are burnt, yet they serve them to you anyway! They are costly, so just take your time and cook them slowly. And if you burn them, don't serve them to your custoners!! read more

We each ordered the outlaw ribeye$32 He got broccoli and mashed potatoes i got sweet potato and upgraded and got strawberry pecan salad. The food from first bite to last was delicious!! Our steaks were humongous, tender, seasoned perfectly and so tasty! Sweet potato was cooked perfectly with cinnamon and butter. We also shared the stuffed mushrooms. Needless to say there were plenty of leftovers. Wait staff were polite and efficient. Decor is the same as it's always been, but whole establishment very clean and ample parking. read more

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While on a many vacation to the Cleveland area. We stopped at Longhorn steakhouse for dinner, I must say I was very disappointed. I order a chopped steak med well with a loaded backed potato, instead I got raw in the middle chopped steak with mashed potatoes. My waitress was very nice and apologetic. When I asked for the manager whose name is Jeremy, never came, so we left. I will be contacting corporate. Go somewhere else if you can or be watchful of what you eat. My husband and I will never eat here again. We always make a list of good restaurants. This did not make the list. read more

I arrived at the restaurant; it was cold, empty, and dirty. Food on the floor, greasy tables, and just an overall bad impression of cleanliness. As I waited for 10 minutes, I was approached and seated after signaling for assistance. After being seated, I waited for a long time for my food, which was cooked medium well on one side and well done and dry as leather on the other. Nobody checked on me; finally, I waved down a manager, telling him about my steak. He rudely said, "The grill is off; I can't remake your food." He also added you ate half, so pay half. He said, "Sound good?" I said it wasn't good. He said, "But you ate it." I didn't like his attitude, so I requested the name of the general manager. He said, "I am the manager." I said, "The general manager?" He said, "No, his name is Damon." I said, "Can I have his card?" He said, "You can grab one up front." And walked away. I felt discriminated against. The following day I expressed these concerns to another micromanager named Jeremy. He claimed he would refund what I paid, and it still posted after our discussion. I also contacted the health department about the foul condition they keep the dinner in. I would recommend another location. The help here don't care, and the manager isn't helpful and is hateful. read more

I was just in there with family and had a 50 dollar gift card I opened out of package on the way there. When I went to pay, they told me there was 1.30 cents on it and they couldn't do anything about it. The gift card was a gift and how is it even possible to have a 1.30 on a brand new gift card. Avoid this place!!! read more

The food is very good as always. What is terrible is that the staff is allowing "loser customers" in that smell like Marijuana factories. The Marijuana smell was so intense on Sunday 3-1-25 that our family was light headed. How is this even allowed as normal? This is not the first time that we had this issue. read more

We have come to this location many times. We went on a weekday evening at dinner time. Not crowded not busy either. This time our server well she was messy. Brought drinks look they had spilled with straws wet. Food was just ok.. crusted parm chicken was over done. Chicken was tough. Baked potatoes were rock hard in parts of potato and jackets were burnt. Server is such a rush to clear she took my husband's food mid bite. Who does that? Salad was just thrown together and not good. read more

Good Longhorn experience. Had Parmesan Chicken breasts --tasty! Our server was Jordan who did a great job.

Girls day out! We ended the day with a great dinner! I had the NY strip and my sis had the salmon. The dinners were great but we didnt like the bread this time. What happened to the recipe? It tasted watered down bring th old recipe back and you're hitting a home run! read more

LongHorn Steakhouse - Steakhouses Near Me - Independence, Ohio

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The Wooster location is wonderful. Unbelievable customer service everytime, great atmosphere and clean. The food is great, I've had almost every appetizer and entree and it never fails to disappoint. If you don't feel like something is cooked to your liking, such as your steak, they are right on it and fix it no problem but this only happened once. They need to bring back there lamb chops. For desert I highly recommend the cheesecake, it's to die for. I love how the managers are proactive and come around and talk to you to make sure everything is ok. I've been going to this location for a few years now and used to go twice a week at least after dialysis, now I do it at home so I don't go as often and they all noticed and always are happy to see me and treat me like family. The best service and quality dishes, you won't be disappointed. Favorite dishes are appetizers: Texas Tonion, buffalo wings so tender and juicy, spinach artichoke dip with pita chips. Entrees: Flo's Filet, yes the Steakhouse burger so flavorful, Grilled Shrimp, and the Chicken Tenders are seasoned and moist, Ribs are delicious, those Lamb chops are awesome and tender when available. Few restaurants offer broccoli that I like but their broccoli is cooked and seasoned perfectly. The loaded baked potato and sweet potato are also absolutely al 5 out of 5. read more