Been here a handful of times over the last few years. Overall for a mainly steak chain restaurant it is good. Last night we came and checked in online, then sat in our car and were prompted to go to the host station and wait to be seated we waited about four minutes at the "2" sign before we were seated. We ordered drinks and then ordered food not too long after. They brought rolls, then after a little while we got our salads. Our entrées Took probably an extra 10 minutes to arrive. once arrived I cut my steak open and have to check if it was medium rare and it was completely bloody on my plate and you could tell from the exterior and interior it was almost cold rare. We waved down somebody after about five minutes of no one coming to check on us some other server or runner took my plate back and I didn't receive my plate back for another 15 minutes by the time the manager brought my plate with no apology I requested a to go box so we could leave. After about 8 more minutes our waitress finally came back, after not stopping to check in for refills or check if our food came out correct much earlier. I requested the check so we could leave. She brought it after a few minutes and took it a bit later. Finally we paid and left. I left a small tip because I know they work hard and it was busy, but not overwhelming. I noticed the table across from us were also not pleased with how their steaks were prepared. I noticed another table waiting a long while to receive their food as well. This is a busy restaurant and I understand the time we're in things can get hectic, but I wasn't pleased with our service this time. This has happened once before and the manager apologized and replaced food swiftly last time and offered a partial discount. Not this time. It seemed as if they are used to it and don't mind. I also have to mention although I did not take a bite of my steak before returning it when they brought it back after the 15 minute it was the same steak and with covid and just all the regulations I was a bit shocked to say the least that they used the same food that was left with a table and back on the grill... I assumed the amount of time it took to get it back I was receiving a new steak but that was not the case. Our waitress was very kind and sweet but she did not do a great job checking in on us at all. To my understanding she had no idea I had sat 15 minutes without my food and no refills etc. I was tired of being there so didn't mention it to her since the manager had "dealt" with it. Oh well. I do enjoy the salads they are always cold and have a good crunch to them. I got Caesar and it was great. They have really good croutons and Parmesan cheese over top. The only thing that's not great is they threw the two ends of the lettuce head in my mixture. Not very appetizing looking to see the base of a romaine salad head in your bowl. Rolls were hot and delicious per usual. Cinnamon butter always a hit. Loaded baked potato was good could have used more toppings for paying extra but since that's all I ate of my entree last night guess I'll stop complaining ;) read more

Today we went to the Texas Roadhouse in Eugene, Oregon. Our server was Grace and she was amazing. She was so helpful when I wanted to try something new. Grace was very friendly and treated us like we knew her forever. Our food was delicious and I think I have a new favorite. read more

We come here often when in need of a tasty steak that doesn't break the bank. Tonight our server offered us a trial plate of ribs for $3. How do you pass that up? She was right, they're fall off the bone good. For the rest of September, on Mon/Tue you can get all you want as long as you buy one entree. Our server Hilaree was great. Checked on us and didn't give us the pressure to order more food/dessert. My ONLY complaint, and the reason for 4 stars (it is a chain) is the lack of ginger beer. I wanted a Moscow Mule and ended up with water. No ginger beer at the bar. Come now, this is a common ingredients a popular cocktail! read more

Texas Roadhouse - Bone sucking ribs - Steakhouses Near Me - Eugene, Oregon

Food was good and service was fast. Got put out in the back open area both times with a big party but it was pleasant and not cold. Kinda older. Tennessee wraps are delicious read more

For a chain, Texas Roadhouse always holds up the quality of food and experience. Every employee is jovial and helpful, it's always clean, and the food is good! The menu is huge, so I always study it before or just order my "go-to" of chicken critters. Such a fun place to be with friends! read more

I came here for dinner on a Monday evening and this place was super busy! They were well staffed though so we were quickly seated and the rolls (delicious!) immediately came after. We ordered the blooming onion (greasy but tasty!), chicken fried steak (a bit overcooked but overall tasty), chili (just okay), and mashed potatoes (okay). The service here was great, friendly and extremely helpful! Overall I would say the food was a 3 stars (the rolls were a 10) and the service was a 5. Will definitely come back for the rolls + cinnamon butter! read more

The T-bone steak my husband got was AMAZINGGGGGGGGGG...We all had a bite and all wanted it more than our own food. The food was hot and delicious, filling and the price was great for what we got. Curbside service was excellent and I appreciated everything being labeled for ease of passing out the entrees. DEFINITELY going back for that steak! read more

This was our first time here. We were greeted when we first walked in. Very pleasant atmosphere. Got seated right away with fresh Rolls and very good butter. Got our drinks very quickly. Our server Jolene was very pleasant and took our order quickly. Our food came in a timely manner. My New York Strip was exactly how I wanted it. We had a great experience. I recommend this location for anyone that wants a perfect meal. Get the App and get on their waiting list if it's after 12:00pm. They get busy. read more

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I LOVE this place. You walk in and order at a counter then a gps number is given to you and they come to your table with your food. Want more direct table service? Simply sit in the bar... they will take your order at your table just like a tradition restaurant. Music is always playing and it is fun and loud but we still can maintain a conversation at the table. 1) the rolls with cinnamon butter are fantastic and I don't like bread 2) the fried pickles are AMAZING with ranch and are a huge portion 3) the loaded sweet potato is WAY sweet and divine if you want dessert 4) the loaded baked potato is also fantastic -- the cook it with some salt on the outside of the skin which is awesome. 5) I love refillable drink stations that I can serve myself 6) the sirloin steaks are AMAZING you do NOT need to get the filet... AND you can add on ounces for a reasonable price and get steak for dinner and then lunch the next day -- I think you can make it up to a 20 oz... YES! 7) drink menu looks awesome although I haven't had any yet... 8) roadkill is also AMAZING. You really should try it sometime. 9) love to eat peanuts before the meal comes? This is your place. 10) service is always fast and attentive -- if something is not right let them know Downfalls: 1) know what you want before you walk to the register so you don't hold up the line 2) I don't like the cactus (bloomin onion similar) sauce -- it just is too sweet 3) their country fried steak is huge and cook great but the gravy is sweet... not my fave. 4) hard to get someones attention at the table after you are served. Overall I love this place. A bit on the higher end but good to eat at every now and then! read more

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This reliable steakhouse chain delivers a Texas style dinner that is mighty tasty and filling. Their steak cuts are excellent and cooked to order. The wait staff are well trained for food service. If it's your birthday you may expect a hootenanny birthday singalong. You may expect a wait. read more

Jay was the best seriously will be back because of him! He deserves the best tips ever! Hard work is paying off for you!! It was so nice and clean and fast service! read more

We went to Texas Roadhouse last night for my brother's birthday. It took us just under 2 hours to get our food. While the meat was good, the fries came out cold. It was very disappointing. read more

Texas Roadhouse - Chicken and fries - Steakhouses Near Me - Eugene, Oregon

This used to be our favorite restaurant in the Willamette Valley. We almost always were seated immediately, if busy, there wasn't a long wait. The wait staff was friendly ... for the most part, and provided very good service. Always got a lot of food for the money and it was always well-prepared. After many great visits there, they really dropped the ball on our last visit. I think that they were trying to accommodate a lot more people than they could really handle. Someone from the bar staff waited our table and didn't do a very good job doing so. She took our order, and after that disappeared completely. No water, no salads, no entrees. After waiting 30 minutes, I brought our situation to the attention of the manager, who also handled the mess very poorly. We just decided to leave without eating and never returned again. I hope they have made changes for the better since then, because it used to be a very good restaurant. read more

Food was good but they don't honor their website specials or their senior discounts. Friday was "Friday Fish Special". Guess they forgot they offered it because they wouldn't give it to us. Also denied they have a senior discount. Don't waste your time and money unless you want to spend $60.00 for 2 lunches. read more

I really enjoy dining here with my friends and family. They have several selections ranging from barbecue ribs two sandwiches two steaks with a lot of side dishes to choose from. I particularly like their Decour. There are peanuts on tables in buckets and I have see other customers toss the shells on the floor. I also like her when there's a birthday the staff comes out and do a song and dance. Their butter and bread are delicious. It was hard to just have only two biscuits because I wanted to leave room for my mashed potatoes and BBQ pork ribs. Delicious flavors. Friendly staff. Will be coming back again soon. read more

Texas Roadhouse - Steakhouses Near Me - Eugene, Oregon

Great atmosphere, service, and food! We will be back for sure. Please note that portions are large, so order less and then add on if not enough read more

Los Angeles native here visiting from LA. I'll put the new york steak up I just ate up against any steak in LA. I said it...

Best prime rib ever - my wife says the same for the salmon Our server Mac was also one of the greatest Please start a Roadhouse in Corvallis! read more

My best friend told me about Texas Roadhouse and how good the food is. Wa came to Eugene for the weekend away and decided to try them out. They are doing a good job with COVID prevention. The only suggestion I would make is to figure out a way for people leaving outside seating to get to parking without walking by people checking in. I was impressed by the skewered shrimp appetizer. So yummy. The butter sauce so good! The dinner rolls were so soft and fresh with the butter with cinnamon. I had a dinner salad as a side. The honey mustard dressing was so good. The salad was so fresh with cheese, croutons, fresh tomato and I had red onion added. It also had egg which I usually don't like but I ate it all. the Dallas filet was cooked perfect. Asked for medium and it was like butter and so flavorful. Sweet potato so GOOD! Better and brown sugar. Oh yeah. Hubby had the buttered corn that tasted like over cooked canned corn but he liked it. It was 100'F today and we sat outside so we didn't have to wait. The server did a great job keeping our drinks full. The prices were totally reasonable! We had 2 drinks, appetizer, and 2 steak dinners and spent $70 which was tip and all! I will definitely be back! read more

Texas Roadhouse - Sweet potato ( after I moved some of the brown sugar) and Dallas filet perfectly cooked medium! - Steakhouses Near Me - Eugene, Oregon

I had a gift card that I got for Christmas a couple years ago to this place and had never tried it out. Finally had an opportunity to take a date (for a first date even) a couple months ago. So here's how it went (the restaurant experience -- not how the date went). The place is a lot bigger than it looks. Divided into a take-out section and a seating section. It seems rather dark inside. You get used to it, but it is noticeably darker than other restaurants. Must be part of the ambiance. We were seated quickly and asked if we wanted any drinks. My date got a mixed drink of some kind but it ended up being rather bitter. It was fruit flavored (something with peach which isn't my personal favorite but it was hers) but I could tell it was a bitter drink. She thought it was okay, but it wasn't her favorite that night. The place was pretty busy. Lots of big groups and families there. They have a bar section that is pretty much up against the family area. It isn't segregated well if that is what they were intending to do. My date and I weren't checked on too often but did get our orders in. I love ribs and I figured a place that boasts a Texas lineage would be sure to have the best around. They... were okay. I could honestly make them just as well at home with the stuff I get from Safeway. At the price they are, that's a real bummer. Not only that but the ribs at BJs are a lot better and just next door, so that's doubly not good for this place. I also selected two sides but they decided to give me whatever they wanted to give me for those. One was apple sauce (because at 6'5" and 230 lbs I must have been mistaken for a child) and mashed potatoes. Both were actually pretty good, but I would prefer to get what I order rather than whatever they decide to give me. My date got the chicken salad which I was told was the best around. Looked like a basic chicken salad to me. No special ingredients and also nothing that I couldn't make at home with some salad mix and oven baken chicken strips (it just would have taken me longer because I don't have a deep fryer to cook the chicken). The worst part is that there were several birthdays. At a lot of restaurants there is a song show by the staff to let everyone know that there is a birthday boy or girl attending. It goes crazy at this place. The entire restaurant -- not just the staff -- is asked to join in, which ends in a loud "Texas yee-ha!" The kids can also ride a stationary saddle thing and get a picture taken if they would like. It's an annoying thing to deal with and if it had been once, that would have been okay. But by the FOURTH birthday announcement, I was muttering under my breath for the Roadhouse staff to shut the hell up already. I want to eat. Have my date. Focus on her. If someone else is having a birthday, great. Make an announcement and have the staff sing a quick song to the table. DON'T get everyone trying to enjoy their meals to join in and make it as loud as possible and bother everyone. Especially several times over. It really destroys the "dating mood" that you are trying to set when you are constantly interrupted. Overall, the Texas Roadhouse is okay. Nothing special and several things that would keep me away from there. Food wasn't that great for the price in my opinion, the mixed drink wasn't done correctly, my order was wrong, and apparently I'm supposed to be part of the paid Party Staff and nobody told me. I'd possibly give this place another shot, but only if someone really, REALLY wanted to go there. I wouldn't say no -- but I wouldn't jump at the chance, either. read more

If there was ever a time to be thankful for Covid it would be now. THANK YOU FOR NOT LINE DANCING, and thank you for keeping the music at a reasonable level. Nick was our server this evening and he was wonderful! The food seemed better this go round, maybe it's because I could actually hear my partner talk and we were able to enjoy our meal without our ear drums bursting. I would highly recommend ditching the line dancing for good and keeping the music at the reasonable level you currently have it at. Thank you for a MUCH better experience than lad time. read more

Delicious-crispy salad, touch of cinnamon butter on a sweet roll. The steak kabob was juicy and well cooked! And yes the beer was ice cold! Waiter Michael is kind and attentive! This place did not disappoint read more

Texas Roadhouse - Steak kabob - Steakhouses Near Me - Eugene, Oregon

When you pay $20 plus for prime rib you expect more than a majority of fat vs good meat Cut was awful and too raw Will not going back!!! read more

While this place was super packed and the wait was a while, it was worthwhile! Had the Rib-eye and Sirloin with a side of mash potatoes and corn. And cheese fries as appetizer and fresh bread! Everything was delicious as a first timer I really enjoyed it. Our server Steve was awesome! He was so kind and sweet, he really took his time to explain the different types of cuts for the meats. Steve made the experience 100x better. read more

Texas Roadhouse - Ribeye steak and Sirloin steak with mash potatoes and corn with a side of caramelized onions. Cheese fries as appetizer. - Steakhouses Near Me - Eugene, Oregon

Amazing food! Was hesitant to order from here based on other reviews but I'm glad I didn't listen to them. Ordered online and went and picked up. The first person I dealt with desperately needs a refresher course in customer service but the second lady she sent me to, made up for that sour taste. Food was delicious! Yes their is quite a bit of Salt on the skin of the potato but it adds so much flavor to the potato and it's not like it's a surprise cuz you can visually see the salt all over it. Very yummy!!! Oh and be sure you try the honey butter with their butter rolls.....OMG Was little disappointed with my green beans but overall I am very impressed and satisfied :) will go back when I return to this area. read more

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Great service and very very friendly servers. I will be coming here for each Eugene trip that I take.

I'm going to downgrade this from my prior review. Texas Roadhouse changed recently. No longer is there an option to order off a menu board then be seated. I have no concerns about this but..... They also changed their menu, and not for the better. Gone are the good multiple cheese smothered potato skins. Now just the basic skins that could be served at any dive bar. They also have messed up on a few orders lately. Once 3 of us were eating while the 4th didn't get her order, so she watched us eat, and I didn't share because I'm greedy. Yeah...she eventually got her order when we were almost done with our meals. The server? "Oops I think a mistake was made, let me expedite that for you!" The rolls are still good...I like the Original Texas Roadhouse rolls a bit better, but here the peanuts were mostly culls and a bit stale. It's 1st world problems here, but I'm thinking a menu change, lack of servers, and stale peanuts are the results corporate bean-counters...and it isn't working out so well. read more

Love the steaks but PLEASE CLEAN WOOD BLINDS & window edges! The steaks are the best in town time and time again but when you are in a booth and you see the dirty blinds they are gross Clean, clean, clean!!! read more

Texas Roadhouse - Steakhouses Near Me - Eugene, Oregon

Stopped by for lunch. Was sat in the bar (which I asked for) with a bread basket with 4 rolls and butter. The waitress was at my table promptly for a drink order. She was pleasant and polite. My order came back quickly and looked and tasted great. I will return. read more

Texas Roadhouse - Garden salad, rolls, bbq chicken with steak fries and a beer. - Steakhouses Near Me - Eugene, Oregon

The ribs and steaks are wonderful and even through there was a huge post game crowd and a long wait the meat was cooked to perfection! How could they get that much food out and do it just right! The servers were hustling and attentive even with the huge mob. The decor and style is in keeping with their name and fun items to look at and good people watching made the long wait go more quickly. We will try to get back at a more normal time for the amazing ribs and prime rib! We ordered the ribs with the sauce on the side and didn't use much since the seasoning on the the ribs was so delicious by itself. The meat fell off of the bones and was mostly lean. read more

Excellent food, felt very welcome when we walked in! Two baskets of rolls were brought to our table right from the start and they kept coming without even asking. Portions are huge and flavors are very good! Taking off one star because our server wasn't the best. He seemed a bit overwhelmed with the amount of tables he had and we had to wait quite awhile to place our order and ask for small things like a straw and a couple of missing items. Other than that it was very good! It was my husbands first time there so it was a good experience for him! read more

Texas Roadhouse - Best rolls ever! Served with cinnamon butter - Steakhouses Near Me - Eugene, Oregon

It was pretty good, food was good, drinks were good, wait time wasnt that long. It's a good place to go.

Ah, good ol' Texas Roadhouse. I had never visited a Texas Roadhouse until I moved to Eugene. I must have been to this restaurant close to a dozen times by now. Generally, they've been good experiences. The staff has always been friendly and energetic, the food has always been delicious, and the environment inside is pretty fun. Prices are pretty fair. It's not a cheap restaurant, but it's also not too expensive. This is a pretty popular place, so be ready to wait a while before being seated. I always tell people, you shouldn't go to Texas Roadhouse if you're already hungry and in a rush to eat. The last time we went, our wait time was about 45 minutes but I've been told up to an hour and a half in the past. The staff is doing the best they can during COVID. They currently have indoor and outdoor seating. Outdoor seating is in a tent area with tall heaters, but it's always recommended you bundle up. The quality and flavor of the food is good, but it's not always consistent. There's room for improvement there. Drinks here are pretty good. They make good margaritas & they have cold beers on tap! One of my favorite things to order is the Sirloin Steak or the New York Strip. I had the Ribeye once when I wanted to splurge, and it was delicious! The steaks come with two sides, so I usually go for the mashed potatoes and buttered corn. Sometimes I get a salad and baked potato! I also order a couple of tall cold beers. It's usually plenty of food, especially after you eat their delicious bread and butter that they bring to the table. Overall, I recommend this place! I try to eat at local spots, but this is one chain restaurant I'm willing to keep revisiting. Things I like here: - Employees are friendly and welcoming - Steak is always good - Prices are fair - They serve tall cold beers and good margaritas - They have indoor and outdoor seating - Complimentary bread and butter is delicious! - They're following COVID-19 state recommendations/mandates Recommendations/Tips for improvement: - Service can definitely be on the slower side. I've felt forgotten a couple of times, even before COVID-19. It would be really good to see faster service. - The food is always good, but it's not always consistent. Sometimes the steak can be a bit undercooked/overcooked from the last time, but it has always been delicious! Last few times we went, the bread and butter wasn't the same as past times. Still good though. I'd like to know what to expect every time. - I've had instances where we were giving dishes and utensils that weren't cleaned all the way (food visible). They seemed clean, but it looks like the dishwasher didn't get the hard stuck on foods very well. I'd like for there to be more eyes on the dishes before being provided to customers. read more

Always good food, always good service, and of course great prices. Texas Roadhouse has been a go to for years for our family, been to many across the country. Our Eugene location is as always excellent, even after surviving a pandemic! Food is always fresh, great seasonings and sauces. Excellent affordable steaks, ribs and chops!So glad they are open and running at full speed! Our most missed restaurant during the pandemic! read more

We came in on a Monday afternoon and had Steve as our server. His hospitality and recommendations exceeded our expectations. We will definitely be back! read more

I grew up in Ohio so Texas Roadhouse was a family favorite, they can be found all over the capital city. Once I moved to the Pacific Northwest I realized there's barely any chains (no bueno, but that's a whole other subject) so I was thrilled when I heard a Texas Roadhouse was open in Eugene. We decided to plan a day trip to Eugene and make a priority to stop at the Texas Roadhouse for dinner. The wait is ridiculously long, but it does make sense with this location being the only one in the whole area. *Please note you will have a very long wait, as it's very busy. After waiting for over an hour we were sat. Back home in Ohio, I would hesitate to wait this long but I truly missed eating at this restaurant. The server was very friendly and immediately brought out rolls with cinnamon butter, which are amazing! I had the Caesar salad which is a staple and it's delicious. My mango frozen margarita was perfect and due to not lacking in size, all I needed was one. Steaks are cooked to perfection and are not dry like the rest of the local steakhouses in the PNW. The loaded mashed potato was fulfilling and the chili was notably good! Also the price, it's pretty crazy how local establishments charge a lot more than what Texas Roadhouse charges. It was a great value for a delicious meal. Dinning here brought back so many memories and I truly hope more Texas Roadhouse restaurants open in the Pacific Northwest. read more

Texas Roadhouse - Sirloin cooked to perfection - Steakhouses Near Me - Eugene, Oregon

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Great place and VERY consistant steaks (I usually go with the 11 Oz. Sirloin). Steaks are cooked text book style every time I have been there. Baked spuds are a bit dry and it is a little skimpy on the sour cream, bacon bits and butter they put on it. Might be better if they brought them out on the side. Amanda has been our waitress twice and she really rocks it, so no issues with the service. Peanuts are plentiful and fun eating. Keep in mind there is a sit-down side with full service and an express side where you go up, pay and then sit down. Worth checking out when needing a steak fix! read more

Stopped by here on a whim. Because why not?! Them warm rolls with cinnamon butter was such a treat! I honestly just went there for that LOL!.. But I still ordered salad, salmon and corn. It was yummy Was seated quickly. Our waiter was great! :D read more

It's a chain so I'm sure your surprised by the 5 stars but everything came out right and in a timely matter for being dinner time and being crowded our server was amazing she notice things she was friendly and everything that was asked she delivered I wish this place was close to me there dinner rolls are served as you seat down and they taste just as delicious as I remember 10 years ago!!!! read more

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Back again May 7 2021 and they now have dine in. Had a great time with my son and terrific service by our waitress Kimmy! We both ordered the chicken and ribs combo and loved it. I know it doesn't have the greatest rating but if I eat here every couple of years I'll give it five stars again because I thoroughly enjoyed it. See you again! read more