Texas-sized wait for a table (one of only places left in desolate Elyria). Got table in bar, games on tvs and nice server. Got tenders / sirloin combo. Meats cooked right. Love their honey mustard. Side salad was nicely loaded, chili was chunky. Steamy Sweet Rolls w cinnamon butter is always a hit! Wife's salmon was bit fishy, but sweet potato was a fluffy delight. So much we had some doggie bags. In & out in an hour flat on a Friday night.. Dang! read more

Food was on point and the dinner rolls are irresistible. They forgot my fork and knife my to go order , so I'm giving them 4 star for the delicious food. read more

This was absolutely revolting. Nasty and disgusting they messed up all our orders even when we ate it we all got sick please don't eat her it's absolutely not worth it and it was so expensive. and one more thing the food was cold stake was cooked wrong everyone hated it never ever and believe me when I say this NEVER EATING HER AGAIN I advise the same for you. Thank you and have a blessed night. read more

I tried ordering on the app, online, AND over the phone and nothing was working. I was on hold for over 40 mins before I finally got the hint they weren't going to answer the call. I decided to drive to the location and place my order and they said the next pick up was 7pm. Keep in mind it's 4:30 now. I know they always run 30-45 mins behind and I wasn't going to take that. I asked them to place my order in now. I'm definitely dissatisfied and I haven't even gotten my food. Not to mention the last time we ordered from them my steak was RAW and my husbands steak was the wrong cut. Ugh read more

Came here after signing up online for the waiting list. We were a part of 5 with 2 kids and we re seated right away after checking in at the desk. Upon sitting down at the table we ordered drinks and our server Morgan was wonderful! Shortly after I got dripped on from the HVAC system while seated at the table. We ordered food and I just slid down a bit to not be dropped on. I ate dinner and it was cooked very well and tasty. After the meal I asked to speak to the manager about the dripping. He came over and was apologetic as he seemed to know that this was going on. I told him that is weird that we got sat at the table knowing that this was happening. He offered to move us to a different table and to shut off the AC system. I told him i did not want to ruin the comfort of the other guests and we were just about done with dinner so I said don't bother. We paid our bill and took care of Morgan. But keep in mind that they don't care about whether or not you get dropped on when they know full well that this is a problem. Enjoy at your own risk! read more

I used to love Texas Roadhouse but after today..it was just too much. 1. Get curbside but they didn't say a word until I got there to pick it up. You have to come in to get it.. ok.. 2. I ordered 2 dinners..I get home missing 2 salads I got the dressing but no salads. 3. French fries were so over cooked hard that you couldn't eat them..4. The rattlesnake bites used to be the bomb...forget it now they are like hush puppies they are terrible..5. Last but not least my steak (fillet) was like cut in half so thin n we all know fillets are thick not thin like that. I call to speak to manager about it held on for 20 mins never answered.so I hung up... TERRIBLE n Poor Management... read more

We came in to celebrate a special occasion, we are a party of 7 a d because of that utilized the phone ahead seating. When we were seated THEY put a chair on the end of a booth. My friend is someone who cant sit in a booth so we thought that since they put the chair here, this was his seat. The manager told my friend that he could not sit there. He is a customer of size, and that is so common these days. He was embarrassed and hurt, and left your restaurant immediately. We would be right behind him if it wasn't our Neices special day. If there are more than six in your party or booth seating is not for you. This is not your place. read more

Had dinner at this particular TX roadhouse location on Saturday 7.13.19. Party of 5, arrived around 7:45 pm or so. So I expected there to be a wait, which was fine. After about 15 mins we were seated. It took about an additional 5-10 for our server to come to our table, which she was very apologetic for. By the time she got to our table we all had decided what we wanted to eat, so to speed things up we ordered our food and drinks at the same time. She came back with our drinks and of course bread, and then we waited. And waited. And waited some more for our food. She refilled most of our drinks and our bread and our food still wasn't there. I'd say it took about 30 minutes for our food to arrive and I was starving (and I don't eat bread). But my steak and mushrooms were cooked perfectly and I devoured the whole plate. read more

I've been coming here most Monday's the past couple of months for their early dinner specials which can't be beat. But, the real reason we keep coming back is the service. Each and every time it's amazing & we've had a different server each time. The steaks are always cooked perfectly and come out quickly. Can't ask for much more here! read more

I've been coming here for years and it seems like the moon and stars have to be in my favor to get DECENT service out of this place. It's always something with the servers, takes 45 minutes for food to come out(for 2 people btw). Last server I had ignored us while loudly talking to another table about how great of a server she is. I will travel half an hour to forty five minutes away to next location instead of ruining my night here. PS: the water is murky so they probably have a moldy ice maker. read more

Needs to be cleaned and then have a regular cleaning done. Dirty and stains all over the blinds, and a dead fly on the window seal. This didn't happen overnight. The staff was very nice and food was ok for the most part. read more

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Food is amazing ! I've eaten there several times now and my steak has been cooked to perfection every time. Its not the cheapest place to eat but its worth every penny. It does tend to get busy around the dinner hour so expect a small wait but good things come to those who wait. YUMMY read more

Menu prices seem high but the amount of food and the quality makes it worth the price. We go for my daughters birthday every year. The one time we had an issue it was taken care of quickly and efficiently. I appreciate that in a restaurant. read more

Let me start off by saying how much I love this place. The rolls are the best part. The friendly service is amazing.

Watch getting carryout. Ordered portobello mushroom chicken. Two times did not receive the mushrooms. Another. Time did not receive a drink. read more

We got curb side since we haven't had a steak in 3 weeks . We called early to set it up for 5:30 and we got there at 5:20. We waited for over a half hour after asking if anything was wrong. We finally got our food and took it home. We were excited to open our food and eat but alas the food was cold and my med rare steak was way over done and bland. We are very disappointed. We understand the times right now but there is no excuse for the food we got for the price we paid. We had problems the last time we ate here so we decided that we will find a different steak house to eat at from now on. read more

The food was great, waiter was great. The manager "Scott" came out to tell us (4 adults) that our bill was too high so he had to kick us out. We ordered steak, shrimp, appetizers, extra sides, and mixed drinks....4 people....the bill was $213 with tax. I asked if we were acting inappropriately or if we were too loud...he said no but he had to kick us out because of the size of our bill. This was rude!!! I will not be spending any more money here!! read more

My best friend and I came here to celebrate my 4.0 semester in college. We were seated right away for a busy night. The waitress was nice and always checked on us. She was pregnant and was running around to all her tables checking on everyone. Very impressed with her being able to keep up on her tables. We ordered our food. We got a sample platter and steaks and salads. My steak was medium well and my friends was medium rare. Both steaks came out on point and were thick and juicy. I got steak fries with mine and she got a baked potato. Her potato was huge! The sampler had jalapeño bites (snake bites I think they're called), fried pickles instead of potato skins and boneless wings. Everything was great, not over cooked and on point. The table was cleaned and so were the booth seats. Fluffy people friendly as well. I would definitely come back to this locations again! read more

Texas Roadhouse - Steakhouses Near Me - Elyria, Ohio

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We were on our way home from Newport RI and stayed at a local hotel that recommended a Texas Roadhouse as a good place to eat nearby. When we went to check into that restaurant we waited over a 1/2 hour in line only to be told the wait to be seated was 1-1/2 to 2 hours. We've eaten in TR before and none are worth that wait, skip it. Instead we found The Black River Tavern which is in a local Golf Club. We had a great meal there, no wait. We have the Fish and Chips and Chicken Parmesan along with two Black Walnut Manhattans. Wished in the area so we could go back to The Black River Tavern. read more

My family called in to make reservations to be seated for a large part of 17. We were advised over the phone that we the wait would be about 70 mins. Due to the party size we had to make 3 separate reservations. once we arrived they advised us that we would all have to sit separately. Each party was on three different sides of the restaurant for they were unable to accommodate us sitting together as told by the manager(even though we saw unused tables that could have worked out-but they said those tables were closed). 30 mins later a party of 13 arrives and i watched them combine tables to satisfy that parties' needs. I felt this was super unfair and lord knows im a super big tipper, but this time around I asked all my guest to refuse tip!!! read more

Had a great meal with family tonight at Texas roadhouse. The rolls were hot, the steaks were cooked perfectly, and the service was fantastic. Dante was our server and was on top of it all night. Really cannot express how much he added to the experience. Will be back read more

The food here is always on point! Staff is friendly. This place is always popping so expect to wait for a table. I usually just go straight to the bar which has quick service! I wish they had tater tots. read more

Since when is it ok to make people's life more miserable than it already is? I just wanted to make a takeout order over the phone after driving for six hours and I was hung up on three times!! This is in no way ok and the staff at this location: 245 Market Drive Elyria, OH 44035 (440) 324-2002 should absolutely be ashamed of themselves! We're in crisis mode at this time in our great country and instead of helping people you dismiss them because you want to go home on time? I could here someone breathing but didn't say how can I help you or something along those lines. Instead of helping, they picked up the phone took one breath and hung up. This location by the way states it's hours of operation are between 11:30 am to 9:30 pm. When my husband called for the fourth time, someone finally picked up and said,"we stop taking orders after eight pm". If this is the case, then why did no one pick up the phone or have an answering service to direct customers. Sadly they missed the mark with improper work ethic practices. My husband and I have been life long customers with Texas Roadhouse and our kids enjoyed their first steaks here. We usually have a great time when we eat here. However after the events that have just occurred this evening we think it's best to part ways. read more

I took my wife there for a nice dinner. We both had New York strip which was exelent. I had a bowl of Texas chilli that was great. We both had Ceasar salad which were very good. Their rolls were very tasty. The service was very good but not great. I recommend this place. read more

It's depressing this is my go to place but it is what what it is. Location location location nothing else around. Always friendly service. Generally each experience is a good one. I'm sorry not sorry about all the bread I consume. Keto who? read more

I realize that under the current circumstances things are not going to run smooth all the time. We made an online order at 5:30 and was told our order would be ready at 6:20. At 6:30 we summoned the manager and he told us he would check on it. After another 15 minutes I asked the waitress that was working the parking lot what was up and she said she would check on our order. At 7:05 they finally told us that our order was given to someone else. They made it right by not charging us but it took 2 hours to finally get our food. We finally got our food at 7:20 and my appetite was gone by then. Craig R. read more

How have I gone this many years without trying Texas roadhouse? Steak and shrimp and veggies for $15. I devoured this meal, it was unbelievable. Erin, our waitress was so funny, we loved her. Also super kid friendly restaurant, lots of families everywhere. Very high energy. What a fun time! Can we go back tomorrow? read more

The 6oz Dallas cut is great. The most tender of the filets they offer. The mushrooms where $2 extra and really not needed. The meat is seasoned well and delicious. A nice side of veggies with the side salad made this meal delicious without weighing you down/ read more

As i was eating my rotisserie chicken, i looked down and noticed blood ooozing out! Yuck! read more

Texas Roadhouse - Gross! - Steakhouses Near Me - Elyria, Ohio

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Got takeout the other night. Got home half the order was missing. I called and the manager said to come back up and he would replace the food. Got back up there and manager was really nice! Made it right. Got home to eat and the food was awesome! Thanks again! read more

Normally I enjoy ordering from here. Good food and service. Not today. Online To-Go order #4 included butter and sour cream for baked potato but these were not added to the order. Neither was the extra Caesar Salad dressing. Also the veggie carrots were more raw than cooked and included the sprout end. read more

Came here with my son and front desk girl was rude. I just asked about the wait and when I told her my son is on his way she said you will have to wait and rolled her eyes at me! It's true customer service is so important an because of that one encounter I don't believe I will ever take my family back there. read more

I've never had a bad experience at this Texas Roadhouse. Food is always great and the wait staff has always been very attentive. For sure it gets insanely busy being the only real option in that area. If it's dinner time, plan on a wait, even if you use the call ahead seating. read more

Birthday dinner at Road House Elyria today- just want to share my experience as a warning to anyone who has children or elderly parents who may not know what to expect.... Server never brought drinks, food came out without salads, and one steak under cooked. Server never returned to table to check. I had to flag down another worker for assistance. Our salads came about ten minutes after we requested them from the manager with the wrong dressing. FYI five of us we all ordered Italian. The server returned to my table about twenty minutes later- granted we packed all of salads to go- the undercooked steak was packed to go- and I forgot to mention above, the undercooked steak came out without the side- with the dressings we requested earlier with ranch AGAIN!!! Another server of whom I'd worked with In the past approached the table and asked if we needed bags. Our server returned with the bags a negative comment for me and my family- loudly! Again asked for manager and the server reacted loud, intimidating and unprofessional! My child was scared and we as a family were astonished! I have seen footage of servers hitting guests and yelling / fighting on you tube!!! Never in a million years did I think that not only I would witness but fall victim to it right here in my community! It's a shame that you are threatened when you complain about your experience. Should we all fear going to dinner now in Elyria because of the ignorance and violence in this world?!?? I was about to be involved in a "fight" over salads and salad dressing! Just imagine if it were your grandparents or your teenage children going to dinner and their server got loud and threatening... this is a sad sad world. Very disappointed !!! We chose Road House over the Foundry, what a poor decision we made tonight ! read more

Service was horrible!! Not even busy and still had to wait 15 minutes for a drink server brought me a lemonade when I ordered a Coke then had a attitude when I told her she brought me the wrong thing ordered the steak medium rare with the sweet potato and vegetables I got a piece of rubber with mashed potatoes and corn on the cob read more

the place is sooo gross and they never clean anything and all the servers smell like smoke

The worst ever! We typically enjoy this restaurant but holy night Not today!! The food was covered in their seasoned salt and made it inedible!!!! Never going to this location again! And to top it all off the manager was too embarrassed to talk to us about the problem. read more

3rd time in a month I've gone to Texas roadhouse. 1st time they forgot my green beans and gave me double rice. 2nd time my burger was so burnt it was inedible. This time my steak was raw. My S.O steak wasn't seasoned. We didn't get our order of rice that went with the meal we ordered. To go there SUCKS! I won't be going back. read more

Terrible service! I ordered curbside, when I got here they couldn't find my order. Once they brought my order out it was missing an item. I had to ask two different people for my missing item and they were rude about me asking for the item. read more

Food was decent - service was horrendous. Multiple mistakes on food order. My 2 year old daughters hotdog was delivered 10 minutes after the rest of our food. I ordered steak and shrimp - came out no shrimp. From her reaction I could tell she made a mistake, she then came back said they dropped the shrimp on the ground in the kitchen and that's why I didn't get them. Finally received after I was done with my meal. Took 22+ minutes to get my check after we were done. I know this because my 2 and 4 year old who had been very good the whole meal were starting to lose patience and I was constantly checking my phone. She said the computer wasn't allowing her to access my check. Finally the manager came to help her at the POS at about minute 20. We were 5 feet away - manager did not stop by to apologize. Looked right at me and turned around and walked away. Been going to various Roadhouse for years....going to have to think twice about returning anytime soon. read more