Inexperienced and unprofessional. Had me waste a lot of time as they try to figure out basic paper work, just for them to reject me on nonsense claims while they have a trainee shadowing them. The guy was just either in a bad mood or on some weird woke crusade. They also try to upsell you bad brands with bad advice because they have minimal subject expertise other than "gun so good". Avoid. read more

The selection was amazing, was so hard to pick exactly what we wanted once we figured the pricing and everything. Minigun was absolutely worth every penny for that experience, was exhilarating; Actually adrenaline inducing. Eric was the coolest safety officer I've ever met, and made the whole experience an actual EXPERIENCE rather than going in and shooting guns. Facts on the guns, when they were installed / taken out if applicable, and had us rolling with confidence quickly. I would recommend coming to Texas just for this, if anything. The great BBQ helps too, but this was an amazing experience. Thank you Eric for making it great for me and my friend! read more

Great place. I got my license to conceal carry (not really necessary in Texas) here and bought a new 9MM. They have great customer service and the operations run very smooth. Check it out! read more

This place is awesome!!! https://youtu.be/0CKr7baeVFc Full Auto Friday is $25 per magazine for one of four preselected guns and they change options every week. I will see you Friday! read more

Texas Gun Experience - Full Auto Friday!!! - Guns & Ammo Near Me - Grapevine, Texas

Special thanks to this team for their incredible professionalism and support. I purchased 16 blades from the knife bar. Had them all engraved and thanks to Kimmy Baker read more

Whenever we are in a new place my hubby is looking for a gym and a gun store. This is by far the cleanest and well serviced gun store we've ever been to. Each employee we encountered seemed really knowledgeable about the questions my hubby asked. Shout out to one of the manager's, Joe, who took extra time out to answer questions and provide his perspective. Highly recommend this place for a good EXPERIENCE! read more

Texas Gun Experience - Guns & Ammo Near Me - Grapevine, Texas

if i could give 0 stars i would. the "experience" was horrible. everyone has a standoffish attitude. no rush to help customers in need. in the range i felt like i was being watched more simply because i am a woman and was even told i could no longer shoot in the range after spending almost $100 to shoot. i am so dissappointed in their staff as well as service after having many good experiences with them. Please take your money elsewhere. they will discriminate if you are a woman. read more

This place was awesome. Multiple lanes which means we didn't have to wait to shoot for very long. Also, Very clean and helpful staff. They have gear, ammunition and guns available for purchase. Pretty big store and two different rooms filled with lanes. I'll be back read more

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This place as as friendly and helpful as you could ever wish for. Joe is the man i would see. This was my first firearm purchase and he helped understand the weapon and even put some of the accessories on it for me. He was fantastic! read more

Celebrated my son's 18th birthday here with the family on Full Auto Friday. Such a fun experience! This is every person's dream who has ever played Call of Duty. They have ALL THE GUNS. We shot the MK48 and the M4. They also had the AK47 and the scorpion. By no means are these the only full auto guns, they just pick a few every week for Full Auto Friday. Then all you pay for is the clip ($20 each) and hearing and eye protection if you don't have it. No lane or gun rental. They have plenty of other options as well. The staff was helpful, courteous and friendly. We will be visiting on a regular basis! read more

Texas Gun Experience - Guns & Ammo Near Me - Grapevine, Texas

Incredibly helpful and friendly staff. For our annual guys day out (which usually starts in a gun range) I wanted to do something different. Texas Gun Experience is the only facility I know of, in the DFW area, that has full auto rentals with or without suppressors. There are two Angela's that I worked with to arrange this. They could not have been more helpful and accommodating. It was a true concierge experience. The Range Safety Officers were a perfect combination of instructional and pretty funny. They do take safety seriously, though. My experience was so fantastic, I am surprising my mother by firing their Bulldog Gatling gun. There are many great ranges in DFW, but if you are looking for a top-tier experience, this is the place. read more

Texas Gun Experience - RSOs assisting - Guns & Ammo Near Me - Grapevine, Texas

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Before I write a review I like to look at low reviews. I find many of the 2 star reviews to be just childish and petty. I've been to Texas Gun Experience at least a half dozen times now. I have yet to experience unjustified delays or poor customer service. If you go in when they are busy, don't blame them for the wait. You expect good service. SO DO THE PROPLE IN FRONT OF YOU. Be patient. For Christmas, my wife gave me the opportunity to shoot 3 machine guns. What a blast. I chose to shoot the Thompson twice and the SAW. The young man at the counter pointed out that by doing that and not selecting a 3rd weapon, I wouldn't be getting my money's worth. I used the money left over to put towards buying more ammo for home defense. The guys in the range set me up, showed me how each weapon worked and I had a great time. While I was there, I had at least 3 people great me and ask if I needed help. That has been the level of service I've always had except 1 time when the store was packed. I love this place. FYI, going here must be akin to how my wife feels in a dress shop. read more

I'm really disappointed with these guys. I had them make a Kydex holster for me last year for my Bersa pistol. It broke the other day and I went in today to see if they would warranty it; they wouldn't. The young man who was "helping" me had an attitude and it didn't seem as if he even wanted to help me. In the end, he suggested I go outside to get a holster made. I bought my wife's handgun here, but I don't think they'll ever see any more of my money. in a reply, Trevor countered that I bought the holster a year ago; I said I bought it last year. (It may be at 11 months)). I get it. I only warranty the work for my customers to up to 12 months. But I'm going to call Travis out on his mendacity; the holster I took back to them is EXACTLY as it left their store. I told them my desires and watched them make the holster on the spot. Take care of your customers or not, that's on you. But to accuse someone of modifying your product when they did no such thing is a step that should be reconsidered. read more

TGE is where I got my CCL and have used the range a few times! This place is very organized and follows ALL the rules! Exceptional service and awesome experience! read more

Went here to celebrate my brother's birthday and we had an amazing time . We rented some iconic WWII machine guns and let them rip! If you're in the DFW area you need to check this place out. Amazing weapon selection, fair prices and the best southern hospitality. Go to their website, it's pretty awesome and it shows their full fire arm selection. read more

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Great atmosphere, great staff, very nice facility! My personal best that I saw here was the opportunity to handle and fire the M249, etc.!

Great customer service! Walked in and got immediate attention from the friendly gentleman in a black shirt and gave me a rundown of the situation and offers they had to offer including waivers and safety videos. With that complete, the gentleman at the rental counter today was also patient and understanding to a first time rifle shooter. Hooked me up with a m4, a few boxes of 556 and even an instructor that was a pleasure to work with. Too bad I didn't get their names otherwise I'll shout them each out. Had fun putting targets down range, thanks for the experience! read more

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Mathew Davis (Doc) made our 3 Boys experience memorable. Very knowledgeable about the Machine Guns, knowledgeable about safety and very patient with our Autistic Boys. This was our Boys first time shooting Machine Guns let alone being in a shooting range it's worth it Definitely would recommend to anyone. Antwone also was amazing we arrived 30 min until closing it wasn't enough time for shooting so he told us he would take care of us first thing next day, he was very polite and helpful. The next day we came back and he Definitely helped us out in finding the best package to purchase for our boys to get the best experience. Staff all around very polite and helpful even as you walking out they greet you goodbye and have a wonderful day. Amazing Amazing Experience. read more

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The staff at Texas Gun Experience is amazing from the second you walk through the doors. Rob, who I worked with, was extremely knowledgeable, very personable and attentive (both on Instagram and in-person) and helped me get exactly what I wanted - a CA5Five6 & a Glock 43X. He also went above and beyond after the transaction was finished; he oiled up the guns I bought, took us into the range and walked us through everything. Hands down, the best range in the DFW area and the best staff. 5/5 's recommend and will be returning! read more

You walk in and its a grand big place with all sorts of goodies. You're also greeted by the most friendliest lady I have met in a long while, especially in this heat wave we are having. Have not tried their sevices but with an impeccably well kept place, the service must be great! read more

This was honestly one of the BEST experiences I've had anywhere! Everyone was friendly from the moment I walked in! The staff was INCREDIBLY knowledgeable, helpful and patient. I purchased a new firearm and had a lot of questions. They took their time to help answer each one and didn't let me leave until I was SURE I understood the gun. The try before you buy was super helpful and I was able to make a sound decision. This is exactly the kind of place you should look for whether you're a novice or experienced with guns. I also really appreciated the safety officers in the range. They weren't just there to watch but educate and help. I will be back for sure. Thank you guys! read more

The service here is excellent. I was new to finding a gun store that I liked in the DFW area. But from the moment I walked into this place after reading reviews online, it had definitely put a brighter perspective, and shown me where to find people who will respect you as much as you respect them. I truly value the Texas gun experience store, and I think them every time I'm coming in and going out. read more

I dropped in for the first time today. No one greeted us at the first counter or checked our bags at the door, which I prefer to see because not all shooters are experienced, and checking bags saves range officers trouble in the range; it is just safer. Then, we stood in line for 30 minutes behind 5 people to check in for a lane, 2 of whom had never shot a weapon before and had to be walked through every single part of the process; there were 2 and then 3 representatives checking in shooters. When it was finally our turn, the first thing I did was tell the representative that it was our first time there. He then went through the whole process of looking up lanes, etc. and said there would be a wait; when asked how long, he looked it up again to tell us, "As soon as 10 minutes." After all of that, he confirmed that it was our first time there and told us he couldn't check us in or put us on the wait list until after we'd stepped aside, to a separate counter he pointed to, to complete required waivers, and then, he told us, we would have to get back in line agaun to check in and get on the wait list. So, we left and went to another, better organized, range with no wait, whose digital forms are available on a tablet at the lane rental counter. This place's system needs some work. First, I always prefer that someone is greeting, checking bags, and directing (new) customers through the store's process or to the counter they need. Second, new customer should be told, on entry, that they need to complete waivers before getting into line and wasting their time for no reason. If there is any signage indicating this at this store, it isn't visible, well-placed, or clear. Third, if the bulk of people in-store are in line for a lane, put more people at that desk. Fourth, don't hold up all shooters or your members while you teach first-time shooters everything they need to know to rent a weapon or use a lane. Have a separate counter for first-time shooters. Fifth, your members' VIP range check-in should be so smooth and fast that it justifies their membership costs... this was not. Sixth, if a first-time customer ends up in front of you after waiting in line for 30 minutes and they didn't complete a waiver, which takes 60 seconds to complete, assume it is because your process, signage, and communication are the problem, and let them step aside to complete the waiver and complete their transaction without getting back in line, losing their place, or losing the customer, especially if you're going to take 30 minutes coaching first-time shooters or if you've already told them the last lane was just booked but that you're opening the wait list which may be a 10 min. wait now but may be 30 minutes by the time all of the other customers, who have since built up behind them, are added to the wait list ahead of them; everyone's already stuck waiting, so why wouldn't you let them complete forms during their wait. This would also be a good opportunity to inform everyone in line that there are prerequisite forms for lane rental. Booooooo. read more

Just got done shooting for the first time and had an amazing experience! Shoutout to Nick for being our instructor and super fun dude to be around, overall great experience. read more

Texas Gun Experience - Guns & Ammo Near Me - Grapevine, Texas

A very professional group that offers a wide variety of weapons, ammunition, and shooting ranges. They offer classes as well as private lessons. I highly recommend TGE! read more

Stopped by for a bit and this place is pretty nice. "Beverly Hills Gun Club" nice. Clean all around also the atmosphere is pretty chill and inviting. They have all the guns, including some full auto for rent if you really like to party. They also have a Silencershop kiosk. The shooting experience was great. I'm an audio guy and I have to say while the booths are a bit slim the acoustics are really great. Gunfire is tamed down so the crack you'd usually hear isn't as harsh. Someone a few lanes down was letting it rip full auto but it sounded like rapid low thuds rather than harsh cracks. Will definitely be visiting again. read more

By far the best shooting range I have EVER been in. Spotlessly maintained, range safety officers are friendly and aware of everyone's activities- very comforting. Great accessories, ammo and rentals available. Not to mention, this place is gorgeous. My wife and I grabbed a family membership with included unlimited shooting. Try this place! Edit: Going to have to update my review. I'm not going to spend a lot of time providing detailed feedback on your check in process to shoot. But, it needs work. Start with not having people who could be checking in member to shoot instead be answering phones while we stand there. Updating this review a 2nd time. Jarrett from TGE was kind enough to call me and discuss my feedback. He indicated they had made changes to the check in process to shoot, and no longer will customers waiting to shoot be delayed while the check in staff stops to answer the phone. Bravo, and thanks for changing the customer journey to better serve us. read more

There is nothing I can say that describes firing the M134 Minigun!!! My brother and I got to fire this insane, fully automatic, 4,000 round per minute, building shaking, visceral disrupting, target obliterating, one of a kind machine gun seen in almost every good action movie. Nick, our instructor was amazing in helping us live this incredible experience. We will definitely be coming back for more. read more

We signed our grandson up with Justin for a private lesson with his new rifle. Justin was awesome and had our grandson shooting like an expert. I highly recommend Justin and Texas Gun Experience. The facility is amazing and we all had a great time. We will be going back soon. read more

Texas Gun Experience - Guns & Ammo Near Me - Grapevine, Texas

We needed to sell my husband's guns that belonged originally to his father. John, the gunsmith, was very helpful and answered questions and we received a good price for the guns. Everyone working there was polite and professional. An excellent experience! read more

Had a new gun I wanted to sight in and had a partner that wanted to try before he bought a gun he thought he might like to get. Lots of helpers that are quite knowledgeable. One can go to their web site and sign their waiver saving time if you go. Good ear protection is a must for there were guns going off that vibrates your whole body and big caliber full automatic guns being fired. Exciting safe place had three guys looking over shooters to make sure safety procedures were being followed. Did a little knife shopping while there found a locking Benchmark clip on pocket knife. Salesman gave me a card any time Texas Gun will resharpen the knife free. That is one sharp knife! read more

Great experience and service ! My friends and I came today to shoot and Aaron instructed us! The class we did was great with him making it engaging while being informational and kept it interesting!! After the class we got to shoot under his instruction to feel 100% comfortable before proceeding. great customer service from the front desk as we were a group with many questions. will be coming back!! read more

Good morning....Just wanted to let ya'll know about my experience at TGE. I have been to other gun ranges , but this one is the absolute best. Clean, good prices and a very knowledgeable staff. I took a beginner handgun class with Chandler Perron and learned 3 times as much as some of the rest I've been to. Two of the best things they have to sell are a wide range of firearms and accessories and a great attitude....which is an absolute must. read more

Bought my 1st shot gun from here. Everyone here is super knowledgeable & friendly. Had a very pleasant experience and service was fast. Danielle who was my service representative greeted me as soon as I walked in & showed me what I was looking for. I definitely recommend this place!! read more

Nice showroom and gun selection. I really liked the display cases with the Honey Badger and Sugar Weasel.

Great experience and customer service! Ethan was very patient and informative with helping me choose my first hand knife. Will definitely recommend friends and family to come here! Thank you so much Ethan! read more

Really want to express my appreciation to Texas Gun Experience for my recent visit there and sorting out a firearm problem that I had. Another gunshop in Hurst had botched a job. Dan and the gunsmith department quickly resolved the issue and made me (again) a happy customer. I will keep coming back because the crew here do a great job with both Sales and support. read more

Great 1st visit. We came to Grapevine to try out the new Harvest Hall food hall (see separate review) and came here to find 9mm ammo. No joy; they had some but out of my price range darn. The staff was most helpful and courteous as we discussed the ammo issues. And get a bad boy photo of me with their mini-gun. Only $500 to bust some caps with that gun. Probably a Christmas/birthday present combined next year. Mask wearing right now is at the option of the customer. None of staff was wearing a mask. read more

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An update to my review from 10 days ago. I have now used All of their facilities including qualifying for my LTC All off the staff, range officers, Collin the instructor, Sara in knives, All of them from check in to experts, know their stuff, are patient VC snd pleasant snd it is obvious they enjoy what they do, This place is the Four Seasons of Shooting, Buying (equipment) and Training. Outstanding experience all the way around read more

Clean fun - very nice place to go shopping or shooting - expert professionals working here. I was on a business trip from LA - would fly back just to visit. read more