Mike is great. I contacted Mike to assist me with cleaning a firearm. I sent him a message and he…read morequickly responded with available times and the price for performing the work. He also told me if it I dropped off he early in the morning I would have it back the same day, but I elected to bring it in later in the day and pick up next business day. Again, I dropped off at 2pm expecting to pickup next business day, but Mike called two hours later stating it was completed. Great work and timely cleaning. I will be using again!

Mike is great. I had a small issue with the wrong part and he brought it up immediately. Would…read moredefinitely do business with again. Great price for the work requested

We absolutely had the best experience at Defender Outdoors. Their customer service - from retail,…read moreto check-in, to range supervisors - are all really proactive and hands-on. Their staff are well-informed, very attentive to sharing knowledge with us, eager to help, and very down-to-earth We had such a great experience and are actually considering a team membership so that we can continue to use the facility as a group! Clean and pleasant facility, no wait times, staff that are eager and happy to help & lots of fun targets to choose from!

(Fort Worth Shotts St location) I shot here once or twice. They're expensive. I call it more of a…read more'gun boutique' than a gun range and that means you're paying top dollar for just about everything. More and more ranges are starting to head into this model and it's a sad thing. Remember the days of being able to go to the range and spend $7 for no time limit? Well, those days are over and it's places like this that made it that way. On the good side though, their range was clean and the target systems worked properly and their was ample air conditioning and the air scrubbers were working well, but the air system was loud. One of the ranges I went on was their 65yd rifle range to shoot my bolt action. It's a shame it wasn't 100yrds but it is an indoor range so can't really expect that distance indoors but it would be great if it was. Being disabled, I can't go to an outdoor range because I can't walk 100 yrds each way to hang my target so this was the best I could find with a target system. Mostly I use Defender Outdoors as an FFL transfer when I purchase firearm online. Last I was there I think FFL transfers were $35. They call you when it's ready to be picked up and there usually isn't a wait and if there is, it's not a long one. I usually call a head after I buy the firearm to tell them one is coming for me but I don't think they need that to be done. I just do it out of courtesy. The process is quicker than other places I've been to and they're not 'training' new employees while you're waiting for them to get your paper work done, which I've seen at other gun ranges that do FFL transfers. All the employees are polite and professional so you're paying for that high level of customer service and is one of the reasons they're expensive. My only complaint with this range is how expensive they really are as opposed to other places but you get a lot of bang for your buck, pun intentional.

Had some time to kill and was gun shop hopping…read more Please find another place to do business if you're looking for firearms. I'm not by any means new to the world of firearms and the condescending tone I was greeted with should've been enough to turn me away, I stayed just to check the store out anyways. I was then told of a new pistol they'd received and the man used a racial slur to describe who may buy the gun. Absolutely disgusting. There's fortunately dozens of other stores in the area to do business with!!

Helped me find the right scope and did a great install for me. Very happy and great experienceread more

I have taken 5 of my pistols to Grimes Gunsmithing for varius repairs and modifications over the…read morepast month. Each time I brought in a different gun he listened to the problem I was having made suggestions and determined the best course of action. The guns were always returned repaired, cleaned, and lubed. I highly recommend him as a professional gunsmith. He does outstanding work.

First be sure to use the right address…read more Grimes Gunsmithing, 7336 26 Blvd, Richland Hills, TX 76180 I needed a set of TruGlo TFX Pro sights put on my HK P30SK. I love about 45 mins away from Grimes Gunsmith. I have a closer gunsmith but he isn't open 3 days out of the week and won't promise to do sights while you wait. Before I found Grines I drove to Plano to a gunsmith that has a lot of good reviews. Long story short the gunsmith was saying how the TruGlo sight are junk and said he couldn't install them because they didn't fit and that I should return them. So opting for a second opinion I found Grimes and called. The gent I talked to said to come on buy. Which from Plano was a another 45 min drive. I get there and explain what the previous guy told me. He said he uses the same sights on his gun. And guess what? He got the sights fitted on my P30SK. Perfectly centered. He said the sights were just a tight fit but they are fine. I highly recommend Grimes Gunsmith. Plus they have the PROPER equipment and you can see exactly what they are doing. 5 stars.

During the process of researching my first handgun, I stumbled across EPC. After testing out the…read moreS&W shield EZ380, I stopped in to make my purchase and talk customizations. Robert was super helpful, making sure I got the best weapon to meet my protection needs and prevent mistakes with my children. I only mentioned my customization vision once and it was done exactly as I envisioned. The process from ordering to cerakote was done so quickly, I didn't even have time to wonder about where we were in the process. Pleased is an understatement, and I WILL be back!

Added an extra $35 convenience fee on top of the transfer fee since I bought my firearm somewhere…read moreelse. Since they can't have competitive pricing and get sales they get you on transfers. I will no longer do business with Elite Precision.

Got an entire tour of the place and talked to one of their guys for awhile and learned a lot. Super…read morenice people & super quality products.

Well run full service gun experience. If on vacation or local, I highly advise a stop here. Either…read moreto shoot with great instructors or buying a firearm, these guys do it all. Having bought several class III items from these guys, I can say they have outstanding customer service. They spend an hour or so helping me get my son added to my trust and notarized these documents at no cost! How much better does it get! A truly one stop modern gun store. I can't say enough about their customer service! I am so glad they are local to me. C.R.

Here for a USCCA active shooter class for my church's security team, and honestly, this place made…read morea strong first impression. The class was taught by Stacy, a USCCA instructor, and not only was it solid training, but it was completely free. Can't beat that. The facility itself is impressive. Weapons everywhere, but in a clean, organized, professional way. Plenty of staff walking around, ready to answer questions or show you something if you're curious. I showed up about five minutes late and the young lady at the counter didn't miss a beat--super friendly and got me to the class right away. The ranges are set up beautifully. I'm retired military and have shot in thousands of ranges, and this one still stood out. Well-designed, well-maintained, and clearly run by people who take pride in the space. The range price was great and reasonable. The store side is stocked with every accessory you could want--or didn't know you wanted--for your weapons. Tons of parking too, which made getting in and out a breeze. Overall, great facility, great people, great training. Definitely worth coming back.

Great family run business. Was able to speak with the owner and his son for a while. Great folks…read moreand very down to earth. Would recommend them for any firearm needs.

Great local firearm store! Can get you what you want, fix it, build it, and they're a great FFL…read morewith a fair price! They have used firearms, as well. Dan and Conner are great people and are ready to help with any firearms needs. Highly knowledgeable and experienced! Give them a visit and meet the dogs!

Everyone that we dealt with in the store was friendly and attentive, but Gerritt was the main…read moreperson with whom we dealt. I came in expecting to have to order what we were looking for, but Gerritt emerged from the vault carrying just what we needed. He was great about listening to what we had to say and did not push anything upon us. No pressure at all. We got out of there with the rifle and everything else that was needed to go with it. It was good value and a very smooth experience overall. He was also quick to provide background information on the rifle that was purchased. Great job, Gerritt!

Haven't purchased a firearm here so I'm not sure on their prices. Staff was friendly but I wouldn't…read morerecommend this place for a trade or to sell a firearm, insultingly low offer. $175 for a Glock 19. I understand they need to make money but come on that's like a desperate crack head price.

What a great experience I had with these guys. On Wednesday, I ended up at their store to buy a…read morehandgun I had seen online they had in stock. It was a gun I had been wanting for a while with a red dot sight factory installed. Their price was reasonable; there are not a lot of great deals out there given the current climate and demand in Aug 2020. The purchase was smooth, quick, and the employee who helped me (Jordan, I think) was friendly, knowledgeable, and answered all my questions, as I had never used a red dot sight before. The store was clean, well stocked, and had plenty of things to interest most "gun people." Nothing extraordinary happened, just a nice, positive day at the gun store. A couple of days later when I took out the gun to get familiar with the red dot sight, I found that while the sight lights up and is bright, the button that dims the sight has no effect. So today, Saturday, I went back by the store to see if they could give me any insight on what I might be doing wrong. This is where the five star rating comes in. The same employee who sold me the gun on Wednesday was there, and asked how he could help. I explained the situation, and he quickly took out the handgun, and attempted to duplicate the problem. Sure enough, he also could not get the dot to dim. He got a second employee to look at it, and meanwhile, he went online to research the problem. He found that a possible issue could be the battery. The two guys then literally went all over the store trying to find the right battery size (it was not a typically size), and would not stop until they had found one in another product. Meanwhile, they were making arrangements for me to see the gunsmith at the sister-store ten minutes away in Grapevine to see if he could resolve the issue. But, once the battery was replaced, it worked as it was supposed to work. I would not have thought the battery was the issue because it would light up so brightly, but that is exactly what it needed. They could have easily told me they didn't know what was wrong, and I would have been left with shipping it to the manufacturer and waiting weeks to use the gun I just purchased. Instead, they did research, tried several potential ways to resolve the issue, and found a solution. All the while they were friendly, engaging, and professional. I was not familiar with this store before this experience. It's a little bit of a drive from my house, but they have earned a repeat customer in me. Thanks so much for the great customer service. It makes a difference!!!

dfw shooting sprts is definitely the place to go to for great customer service and great…read moreselection!!! j.d and blaine really know their stuff about firearms and knives... they are committed to the customer, and they make every effort to assure that whatever you select is totally right for you!!! go see these guys and you'll see what i mean!!!