Overpriced, shoddy work at best -- Check prices elsewhere before buying here!!…read more I had a terrible experience at Elliott Gun Co. and won't be returning. I was sold a set of sights for $150, only to find out later they retail for $90. I was told installation would be free, but instead of using a proper sight pusher, Elliott used a hammer and punch, leaving visible scratches on the sights. When he handed the gun back, I immediately noticed the front sight looked crooked. Elliott insisted they were "dead straight" and told me that if I thought they were off, I should go to the range and bring him a grouping. When I asked how he could claim they were centered without using the right tools, he said his "eyes are dialed in" from years of experience. I took the firearm to another gunsmith for a second opinion -- and he confirmed right away that the front sight was crooked and the rear sight wasn't centered either. Between the markup, the poor installation, the scratches, and the dismissive attitude when I raised concerns, this was a complete waste of time and money. I strongly recommend going elsewhere for sight work or anything requiring precision.

Elluot Gun Company goes above and beyond customer service! You feel like you are a regular customer…read moreamd welcomed like a known family member. Like you walk in a bar and every worker knows you and says Hi.

What a great experience I had with these guys. On Wednesday, I ended up at their store to buy a…read morehandgun I had seen online they had in stock. It was a gun I had been wanting for a while with a red dot sight factory installed. Their price was reasonable; there are not a lot of great deals out there given the current climate and demand in Aug 2020. The purchase was smooth, quick, and the employee who helped me (Jordan, I think) was friendly, knowledgeable, and answered all my questions, as I had never used a red dot sight before. The store was clean, well stocked, and had plenty of things to interest most "gun people." Nothing extraordinary happened, just a nice, positive day at the gun store. A couple of days later when I took out the gun to get familiar with the red dot sight, I found that while the sight lights up and is bright, the button that dims the sight has no effect. So today, Saturday, I went back by the store to see if they could give me any insight on what I might be doing wrong. This is where the five star rating comes in. The same employee who sold me the gun on Wednesday was there, and asked how he could help. I explained the situation, and he quickly took out the handgun, and attempted to duplicate the problem. Sure enough, he also could not get the dot to dim. He got a second employee to look at it, and meanwhile, he went online to research the problem. He found that a possible issue could be the battery. The two guys then literally went all over the store trying to find the right battery size (it was not a typically size), and would not stop until they had found one in another product. Meanwhile, they were making arrangements for me to see the gunsmith at the sister-store ten minutes away in Grapevine to see if he could resolve the issue. But, once the battery was replaced, it worked as it was supposed to work. I would not have thought the battery was the issue because it would light up so brightly, but that is exactly what it needed. They could have easily told me they didn't know what was wrong, and I would have been left with shipping it to the manufacturer and waiting weeks to use the gun I just purchased. Instead, they did research, tried several potential ways to resolve the issue, and found a solution. All the while they were friendly, engaging, and professional. I was not familiar with this store before this experience. It's a little bit of a drive from my house, but they have earned a repeat customer in me. Thanks so much for the great customer service. It makes a difference!!!

dfw shooting sprts is definitely the place to go to for great customer service and great…read moreselection!!! j.d and blaine really know their stuff about firearms and knives... they are committed to the customer, and they make every effort to assure that whatever you select is totally right for you!!! go see these guys and you'll see what i mean!!!

Great family run business. Was able to speak with the owner and his son for a while. Great folks…read moreand very down to earth. Would recommend them for any firearm needs.

Great local firearm store! Can get you what you want, fix it, build it, and they're a great FFL…read morewith a fair price! They have used firearms, as well. Dan and Conner are great people and are ready to help with any firearms needs. Highly knowledgeable and experienced! Give them a visit and meet the dogs!

Great company and great customer service. Lance went above and beyond for my order. Will continue…read morebuying from them.

Terrible customer service. Lance is rude and curt. I've had the same experience twice now, once…read morewith a $2,500 purchase and once with a simple inquiry. Decent selection but inflated prices and someone in charge who clearly doesn't enjoy working with people.

Always a pleasure coming here! They have a wide selection of new and used firearms and…read moreaccessories. Today I found a must-have in the used section at a great price. I just want to thank them for the fantastic service!

This place is always busy. Arriving early is always better. There is more parking in the back of…read morethe building. I have found the majority of things I needed when I went there. They have ammunition when you need it. The selection can be limited for obscure items like 5.7x28mm cartridges and 9mm hollow point. They can order anything you may not find immediately. The prices can be a little higher on some things, but you don't have to waste time and gas driving farther to other places where you won't get good customer service. You also don't have to pay for shipping like when ordering on many websites. Their website has guns for sale so you can see what they have in stock. Thanks for all you do.

I found this store online while looking for a cowboy revolver or WW 1 or 2 rifle. We drove from…read moreSouthlake taking about 54 minutes to get there and what a great surprise to find this gun store with with weapons out of the ordinary from 90% of the gun stores I've been to. They had a good selection of pistols and rifles including Enfield, Mausers, Nagants, Urberti revolvers and even a reproduction cannon. The guys there were extremely friendly, knowledgeable and helpful and the prices very fair. So many choices. I ended up buying a very nice 1847 Uberti Colt Walker revolver and conversion cylinder. They have live inventory online on their website and I will be checking it weekly for another fun addition. Highly recommended.

Stopped by to get a replacement stock for my M1938 Turkish Mauser. Great customer service and…read morefriendly atmosphere. Very nice selection of weapons and accessories. Two thumbs up.

Very unprofessional younger people working the front counter…read more I came in today to sell a used firearm, and for some reason two of the three people laughed at me for some unknown reason when I approached the front counter asking to possibly sell a used firearm . Whoever the owner is I would not expect this type of behavior of current employees. Definitely will not recommend this business this to anyone in regards to purchasing or selling firearms..

Great experience! I had several guns to sell from a family estate and they were very fair. Quickly…read moreassessed the value, offered a fair price for my collection, and were extremely professional. I will happily do business with them again if the need arises since they have a retail store.

Well run full service gun experience. If on vacation or local, I highly advise a stop here. Either…read moreto shoot with great instructors or buying a firearm, these guys do it all. Having bought several class III items from these guys, I can say they have outstanding customer service. They spend an hour or so helping me get my son added to my trust and notarized these documents at no cost! How much better does it get! A truly one stop modern gun store. I can't say enough about their customer service! I am so glad they are local to me. C.R.

First of all I am not Ex Military but I am a retired Police Officer with 27 years service before…read moreretiring. Some officers I am friends with mentioned this store as being very nice but 2 things to know, it's better if you are ex military, and be prepared for higher prices. I live in a neighboring city and thought it was worth the try. I wanted to sell one of my handguns and online info was they paid fair value for used guns? I went in on 9/23 about 1 or 1:15pm and waited at the Gunsmith counter. In about 5 minutes I was waved over to the counter. The first thing I noticed was the employee did not look like ex military so I thought maybe there were other staff in different jobs. I explained why I was there and handed the employee my S&W box my gun was still in, never fired and in the same box and contents from when I bought it. The employee pulled out the Semi Auto .40 caber and took a quick look and told me what my gun was?? He then said there is no demand for these and the best I could do is $50! I was shocked naturally by not only the offer but his less than friendly/or professional his approach was. I smiled and said wow the pawn shop in Lewisville offered me $150 and I thought they were getting to me? He responded we can't sell these on GunBroker because we can't get our money out of them! I told him that I had been on GunBroker that morning to see what they were selling for and there were NONE for sale as used, and there were 2 sellers with new ones at $299 each in other states. He closed out by saying we can't resell those??? Just for the record my gun is a S&W .40 CALIBER SD MODEL 4". It was purchased new for $329 in April and was never used or fired. I purchased a used .45 S&W about 6 weeks later because that is the gun I wanted but new they were very expensive in the metroplex. I paid half what a new one would cost. I was only hoping to get a fair price for the .40 since I had replaced it but I made a mistake of coming to your store! FYI I had two older brothers serv in the military years ago and have a strong respect for the military! I chose to go into Law Enforcement after school instead. I would like to say the facility is beautiful but is more expensive than 3 other DFW gun stores/ranges. At this time I can't say if I would go back to your store due to pricing but mainly due to the employee I dealt with. He was not professional and actually was almost rude! He dealt with me and dismissed me in under 2 minutes and no one was in line behind me. He had NO desire to keep me as a customer for your store! If you are looking for a high class gun store and range this may be your place. Hopefully you are not trying to sell a firearm and you don't get this employee that I got! The really bad part is I made 2 prior trips to TGE before yesterday only to be told the "buyer" was not there? The first time he was at a late lunch and to come back in an hour. The second time he had not arrived yet? My wife was at a doctors appointment in Grapevine and I could not stay around and wait. Now I am sure that the 3rd time is NOT the charm! Good luck to you.