We absolutely had the best experience at Defender Outdoors. Their customer service - from retail, to check-in, to range supervisors - are all really proactive and hands-on. Their staff are well-informed, very attentive to sharing knowledge with us, eager to help, and very down-to-earth We had such a great experience and are actually considering a team membership so that we can continue to use the facility as a group! Clean and pleasant facility, no wait times, staff that are eager and happy to help & lots of fun targets to choose from! read more

Defender Outdoors - Gun/Rifle Ranges Near Me - Fort Worth, Texas

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(Fort Worth Shotts St location) I shot here once or twice. They're expensive. I call it more of a 'gun boutique' than a gun range and that means you're paying top dollar for just about everything. More and more ranges are starting to head into this model and it's a sad thing. Remember the days of being able to go to the range and spend $7 for no time limit? Well, those days are over and it's places like this that made it that way. On the good side though, their range was clean and the target systems worked properly and their was ample air conditioning and the air scrubbers were working well, but the air system was loud. One of the ranges I went on was their 65yd rifle range to shoot my bolt action. It's a shame it wasn't 100yrds but it is an indoor range so can't really expect that distance indoors but it would be great if it was. Being disabled, I can't go to an outdoor range because I can't walk 100 yrds each way to hang my target so this was the best I could find with a target system. Mostly I use Defender Outdoors as an FFL transfer when I purchase firearm online. Last I was there I think FFL transfers were $35. They call you when it's ready to be picked up and there usually isn't a wait and if there is, it's not a long one. I usually call a head after I buy the firearm to tell them one is coming for me but I don't think they need that to be done. I just do it out of courtesy. The process is quicker than other places I've been to and they're not 'training' new employees while you're waiting for them to get your paper work done, which I've seen at other gun ranges that do FFL transfers. All the employees are polite and professional so you're paying for that high level of customer service and is one of the reasons they're expensive. My only complaint with this range is how expensive they really are as opposed to other places but you get a lot of bang for your buck, pun intentional. read more

The spam never ends from this place , 6 years later I still get emails from them, regardless of how many times I unsubscribe. Whiles it's not 100 times a day like originally , it's still ridiculous. read more

This is one of the best ranges I've been to. They usually have plenty of lanes available, and they have lanes for both pistol and rifle. If you need to rent a weapon, they have several there to choose from. They also have all kinds of ammo in case you left yours at home. Just in case you have to wait for a lane, there's plenty to do in the store. They've got a wide selection of sportsman's equipment available throughout the store. Both the service and the value are excellent. This is definitely my favorite place to go in Fort Worth! read more

Beautiful range and store. Friendly staff and helpful. This was our first time to this range and they helped us with their rules and safety requirements. The RSO was kind to let us reload our mags on a vacant lane next to us, but it would be nice if they had shelves along the back to reload mags and store bags. I've been to other high-end ranges like this one and that was a nice setup to have, because sharing a lane could get crowded. Next time I'm in town, I will definitely come back and would highly recommend this range. Their pricing was reasonable and since they weren't busy, they allowed us us to shoot longer than an hour without charging us more, very nice and customer service oriented. read more

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It was my first time shooting a rifle and AR. My husband took me for Valentine's Day weekend. I was super nervous and scared. I quickly overcame that and felt confident! Richard was in there monitoring. He was super sweet when we had questions and made my day when he complimented my shooting! Very nice staff, clean bathrooms, well organized. I can't wait to come back! read more

Defender Outdoors - Gun/Rifle Ranges Near Me - Fort Worth, Texas

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Always a fun time, the outdoor ranch is on another level if you want to do skeet shooting - everyone seems life family and always happy to help read more

2 Years ago I joined Defenders because I loved the people that worked there and would shoot often. I will still say that the people working the range desk are just an AWESOME group of guys and I will always think of them as my friends, and of course Doc is amazing But.... The instructors are past rude. If you aren't currently giving them money they don't even say hello in the hallways and look the other way or down at their phones. And pretending not to even know who I am?? only seen me for over 2 years and you have no clue??? Super pissed me off a few months ago. The monthly membership went up to $60 a month and sometimes I only shot once a month. I wanted to talk to someone about it, no one in the office would even email me back, I would only get a sporadic text that if I texted back no one responded to because 'everyone is on vacation' YOUR ENTIRE OFFICE STAFF IS OUT FOR A MONTH?? I have the emails and text messages that I wanted to show the owners but of course no one would give me their contact information, trying to protect their jobs I guess. I asked to speak to a manager when I went in last week, and he wasn't available, no problem I will go shoot, and we can talk afterwards. He still wasn't available. Fine I will find a business that respects me and my $$$$ I have spent $1000s here and will find another shooting range that understands how to treat people. Why you would allow good paying customers to leave without even talking to them is very bad business. read more

I almost don't even know where to begin with this one. Visited a friend in Ft. Worth. On our way back to my hotel, she randomly pulled into the gun range. Walked in and I IMMEDIATELY became nervous - almost took a Xanax to calm down but my friend encouraged me not to. I'm from NY. Never shot a gun before but I've been around plenty of guns and have seen my share of gunshot victims. It was so bizarre for me to be in this one stop gun shop with all things legal - very hard for me to wrap my head around it at the time. In walks Anthony. Same name as my dad, brother, and uncle. Sounds silly but this simple fact is what actually gave me the courage to walk into the shooting range. This instructor Anthony....I couldn't have done sh*t without this guy. He basically held my hand the entire time. I heard the first gunshot and nearly jumped out of my skin. I didn't tell him about my PTSD - but he saw my fear. I'm not sure of how much I can say in terms of the lengths he went to to make me feel comfortable, but if he gives this type of kind, patient and reassuring attention to everyone, then this place is more than lucky to have him. I walked out of there smiling because I was proud of myself....and then I went to the bar and took shots to calm my nerves, lol. read more

Defender Outdoors - Scared sh*tless in the beginning, but smiling in the end - Gun/Rifle Ranges Near Me - Fort Worth, Texas

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My husband and I came here for the first time. I felt so welcomed and safe in this environment. The workers were very polite and helpful. We even sprung into a conversation with a fellow Marine. They offer private classes and other group classes as well as monthly/yearly memberships. Will be coming back often. read more

Nice equipment and a nice selection of merchandise, but the staff is sporadic. There used to be so many really nice people there, and there are still some nice folks, but most are bully types who are always talking to certain people like they're shit. For instance, I remember once I was about to throw a used target into a trash can when the range warden whistled at me and screamed at me, pointing at a different trash can only feet away. He acted just like a jar-head gunnery sergeant which is typical of the general attitude. I remember having a really hard time until I came in with a mask that said "Come and Take It" on it and all of a sudden everyone was all smiles.... till the next time. Maybe they think that my long hair somehow disqualifies me from believing in the constitution. I have spent thousands of dollars there, though. Their selection is great on optics and all types of firearms, and I'm gonna still go there because I really like the facilities, and I don't really think that it would be any different anywhere else. Anyway, if you're a snuff-dipper type you'll probably do just fine, but if you're not, you probably won't feel welcome. read more

Great selection of guns and handguns with limited ammunition in stock, like most places these days. The handgun range is the main draw. It is well lit, with safety officers on duty making sure everything is safe. It is fun way to spend an hour or so. I understand there is a rifle range that runs the back of the facility. The staff is knowledgeable on all things related to guns, from thermal sights, to rifle scopes, to which particular handgun will meet your requirements. They even rent handguns for the range so you can get the look and feel of the actual weapon you want to try. Good selection of hunting apparel and accessories available in the store. They even had things I did not know I wanted. Impressive store. read more

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Walked in the door and was greeted by some fat ginger boy saying "hey bud". From that point I knew this wasn't going to be a business I supported. They have no real sense of good customer service and will talk down to you like you are nothing. Seen other similar reviews to the same thing happening to others. Hope they can fix this issue and actually address people correctly walking into the door. read more

A five-star, one stop shop for everything and anything you could need or want in a gun experience. Defender Outdoors is the best kept secret in north Texas, offering private trainings, new owners handgun classes, LTC courses in a state of the art classroom setting or by online module. Retail here is fantastic, apparel, handguns, shotguns, hunting equipment, security equipment, accessories, Black Rifle Coffee, and BBQ rubs. Defender appeals to the masses and is fairly priced for all goods & services. Plus, you can NOT find a BETTER staff anywhere. Every single person there is a consummate professional, friendly, welcoming, and care very deeply about the safety, knowledge and experience of their members and public patrons. SPECIAL SHOUT OUT TO EDDIE: Ladies, go get your private lessons with her, you'll leave with gun experience, confidence, and a pretty epic friend. read more

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Defender Outdoors, my one stop shop for guns and ammo . Great people and always a great experience! read more

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The range is awesome,more bang for your buck's!always a great time to shoot I shoot with a friend and get a great educational experience with defender read more

Just want to give a huge shoutout to Kesh!! Came to the store and told Kesh i had an issue with my firearm cycling a certain type of ammo, and he gave me some options and was super helpful. He went above and beyond to let me try the new ones at the range to make sure it's what i'm looking for, and it ended up working out! Great customer service and will definitely make this my go to store for everything ! read more

Jack Wilson is great and was extremely patient with me and my first time buying a suppressor. The process was very simple. The guys knows his stuff! Go see Jack read more

EDIT: Since I left this review, a woman named Holly from Defender Outdoors has reached out to me via email to assist in procurement of a new case, as well as a free range pass. Not only did she reach out to me to rectify the issues, but continued to follow up with me consistently over the course of two weeks while a new case came in the mail from the manufacturer. I am impressed with the level of detail Defender Outdoors puts into ensuring customer satisfaction. I truly believe that the experience I had was not consistent with their values, and they have more than made up for it in my eyes. ------------------------------------------ Will I be back to go shooting? Yes. Will I purchase another firearm from them? No. Ive been contemplating purchasing a firearm for a while now, and decided upon going to Defender Outdoors at the recommendation of several friends. The facilities were very nice, and there was ample range space. Despite walking in on a weekend, I only waited around 10 minutes to get a lane. I informed the staff I was interested in a try-and-buy situation between two handguns, and they got me squared away. It was full price despite my intention to purchase the model I liked better, however it was more of a hope for a discount than an expectation. Two gun rentals with 100 rounds of ammunition ran me in the ballpark of $80, at non-member rates. The staff were great in helping me make my selection and processing both my payment and background check. The process was simple, and they answered all of my questions and concerns. My rating would be exceptional, other than what happened after my purchase. Once I got to my car I noticed one of the two plastic clasps securing the gun case was missing. When I went back inside, the staff helped me look to see if it had fallen off, before calling the manager over. He informed me that this is common with Sig Sauer cases. I asked if they could pull one off of another case, to which he responded no, because someone else would be missing a clasp. When asked why I had to be the one with a defective case, he responded that was just the way it was. It was upsetting that after spending $1,000 between the range and firearm, that a two cent piece of plastic soured my overall experience. The customer service was fantastic up until the point that the sale was made, at which point it ceased. read more

Great place to ensure gun owners are in compliance and have a understanding on the product that are bought. Shane have a wealth of knowledge and experience and take his time in educating me on every question I have. The customer service is top of the line and I been going to Defender for 7 years. Even if you are going to look at the firearms (ammosexual) they still treat everyone like a paying customer. One thing that I would butt heads on is the gunsmith. They will charge a arm and a leg however i would love to attend a gunsmith class 101 if they offer it. read more

First visit here to attend a training class only. Nice classroom location just off the show room floor. Plenty of room for large group. Also located next to the lounge. Showroom area has pretty much everything the firearms enthusiast would need. Lots of help for new gun owner to make a purchase and/or attend a training class. I was there during the weekday and impressed with how many customers came to shoot (enjoy the discount during certain hours/days). Limited parking next to building but there are other locations nearby. Close to the 7th Street entertainment area of Ft Worth. I took lots of photos and posted them here. read more

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05-10-23 In general really poor customer service except a couple guys. Went to shoot full auto today and the workers were very unpleasant and unwilling with loading and shooting. One of the workers motioned he was shooting himself when asked to load mags. Idk not very cool read more

This review is only about the parking and the finger printing service. The parking situation is horrible. There are almost no private parking spots and all the street parking has do not park here signs. People readily ignore these signs. The finger printing service is in the rear right corner of the store. Took less than 10 minutes to get my finger prints done. The person doing it was awesome. read more

Came here with my company...I thought we were going to dinner...imagine my surprise lol. I had never even been close to a gun, much less shot one, so this was all in! It was much fun!!! They were very well organized for our big group of 25 and the instructors were very knowledgeable and thorough. They didn't make me feel dumb for knowing absolutely nothing about shooting or guns and made me feel really comfortable the entire time. I really enjoyed the simulation room, too. You're put in a room with about 10 targets to hit, they turn the lights down, play some rock music and you run through the set to try your best at aiming and not hitting "innocent" bystanders. I felt like I was on the SWAT team!! :) I also liked going into the range and trying out the different types of guns to shoot. My favorite was the fully automatic...man, that's powerful!! I highly recommend coming here, especially if it's your first time. It's very relaxed, open, and the team is helpful and fun. read more

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Great range check it out. Friendly staff reasonable prices. Great gun lockers so nobody can see what you own. Check out fully auto fridays. read more

Great place with friendly and helpful staff. The range is nice, well lit and comfortable. I have a membership so I can shoot sporting clays at the Ranch location in Benbrook. Again, awesome place and loads of fun. Great place to take the kids and get them excited about shooting in a safe a friendly environment read more

Shooter newbie! We happened to find this establishment. Great looking facility and friendly service. Ron was excellent and we can't wait to get our membership! read more

Defender Outdoors - Locked & Loaded - Gun/Rifle Ranges Near Me - Fort Worth, Texas

Terrible customer service. I took an older shotgun in for a new recoil pad and a quote on cerakoting. 3 months later and not a peep. I've called 3 times and have been promised a return call each time and never get one. I'm not even worried about the cerakoting at this point. 3 months for a Remington 1100 shotgun recoil pad is pathetic. At this point I wonder if they even know they have my gun. Probably go pick it up soon and take it elsewhere. read more

I went to Defender Outdoors because of the 'Bingo Bango' night (I won BTW!). I had never been here before and had no idea what to expect. The only 'bad' thing about this place is the parking - there aren't a ton of spots in front of the building it's not the most ideal place I'd want to leave my car. With that said, I went at night and didn't see other available parking). On to the facility! AMAZING! Super clean, massive show floor with a super friendly staff. The actual range is large, well ventilated, clean, and just a great place to shoot. I will definitely return. read more

I am currently a member and for the price of membership it's a good deal. You can reserve a lane ahead of time, no wait. Staff is friendly and knowledgeable. Lots of stock in the store. Plenty of ammo, weapons, cases, scopes, accessories. Only knock on this place is the lack of parking, but they do have a complimentary valet. Win-Win for me. Continuing to love this place!!! read more

Defender Outdoors - Gun/Rifle Ranges Near Me - Fort Worth, Texas

This place is a hidden Fort Worth gem! Walking in my husband and I were like kids in a candy shop as we are Californians and our gun laws are a lot more strict than Texans. There were rows of handguns, rifles, scopes, and silencers displayed throughout the store. Throughout the entire time I knew I could only look and touch, but never buy. The workers here are incredibly knowledgeable and clearly passionate about what they do. They brought our experience to another level. The manager Dax was incredibly generous with us and gave us a free range pass when we told him we were visiting from California and we're really excited to find them. Dax you are the best and you totally made mg husband's day!!! Though the wait-time for shooting was about an hour, that time passed really fast as we explored their other amenities. What is really neat is they have both an indoor 25 yard pistol range and an indoor 80 yard rifle range. They offered a number of classes, a laser room for kids to play in using pretend handguns and rifles, a neat simunition room, along with more marksmanship classes for both handguns and long range rifles! During the wait, I got to cozy up in a nice lounge where I got to watch the local sports/tv. They have a number handguns and rifles, 3 of which we choose to shoot. Overall, great experience, amazing customer service, and definitely a place to check out! read more

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The worst thing about Defenders is the auto renewal of membership. They have this and then never answer the phone when you try to cancel. Intentional scam or incompetence? I don't know. read more

Went in about an hour and a half before closing, and looked around for about 30 minutes without a single person asking me if I needed help or anything else. Multiple people came in after me and were attended to quickly.... Poor customer service and attentiveness of the staff. read more

First time here and most definitely won't be my last! Everyone I mean everyone was so helpful and made us feel important! We went there to take our daughter and grandson shooting for the first time. It was definitely the best range I've been to and there's been many I've tried both in California and Texas. By far the best place to go! Clinton was great and very helpful. Friendly staff did mention friendly!! Nice and clean! Oh if there happens to be a wait you can play pool or shop around in there retail store! Side not we just moved to Texas and have been looking for a range and this is the place for us to go! We are telling our friends. Thank y'all for the FANTASTIC service!! You will see us again read more

Prices are good but customer service is trash there's not much more to it. As far as ammo prices this is the best and most consistent. But the people that work there are rude af. Especially the girl with the colored hair. I've been there a few times and I thought, hey she might just be having a bad day. But I walked in there with a friend today to buy ammo told me it was 2 boxes per person on the phone. I get there and she tells me I can only buy one. Then proceeded to sell one of her friends 2 boxes. read more

Phenomenal customer service and a fantastic team of staff. I wish I could give more than 5 stars.

Experience was great we got to enjoy with the whole family. Employees very attentive explain everything with details. They were always available for any help or questions we had. Overall I recommend 100% you won't be disappointed. read more

I came here to get fingerprints done. So, I decided to check the store and range out. Let me start by saying the store itself, is very presentable. However, as someone who is in the market for a firearm. I would like to know the price and model of what I'm looking at. No. They have two tables, Almost in the middle of the store with pistols that are accessible but have no information regarding the pistol itself. Also, when I tried to rent a lane at the range. I had to wait 5 minutes, while the lady that works there and the front desk guy play grab a** at work. In the middle of them flirting, I had to rudely interrupt their moment. When I did, the lady did not like that and had nothing to say to me besides what I needed for the lane. So, the ladies that work here need major improvement in their customer service. Specifically, the ones that work in the range area. The ladies who do the fingerprints are amazing. Unfortunately, I will not be coming back. Sad too, because it is right downtown. read more

Let me get this out there first: I am, politically speaking, a pretty liberal guy, although I was born, raised and live in Texas. I was raised around guns. My dad hunted every deer season, while my brothers and I would explore the deer lease (when the hunters were not in their stands) and practice shooting at cans. We were taught how to handle guns with respect, from a fairly young age (around 10 years old, I think?). The last time I held a gun was probably about 25 years ago. When my wife and I divorced, I gave her my handgun for protection and did not replace it. I have been split on the idea of gun control. I do believe some weapons are not appropriate for average citizens but also believe guns should NOT be banned entirely. Like the Jewish Defense League used to say, "For every Jew, a .22." I think we have to have some form of defense against crime or a government run amok. I've been in the large sporting goods stores, like Cabela's and Bass Pro Shops and, although their architecture and displays are pretty amazing, I've never felt comfortable there. Recently, all the Donald Trump t-shirts in those stores just make me cringe. Nevertheless, I decided I needed a handgun for personal defense, and began searching for suggestions online. I asked for recommendations from my Facebook friends, which resulted in two responses: 1) recommendations of guns and places to buy them, and 2) friends asking why the hell I needed a gun! One of my former Apple coworkers, and for whose opinion on guns (if not politics) I have a great deal of respect, suggested I try Defender Outdoors. He and I like to debate politics, as he is at least as conservative as I am liberal. However, we never let our differences interfere with our friendship, so I followed his advice. One Sunday, I headed out to check out the guns at Defender Outdoors (D.O.), thinking I wanted to get a 9mm handgun that I had read was one of the ten best ever made. The Retail Manager, Dax, walked me through D.O.'s VERY impressive inventory, where a shopper can pick up and examine any of at least 80 to 120 different models. He was very well versed in the pros and cons of each and guided me to a handgun I really enjoy and with which I've had pretty good accuracy, even though I've been away from guns for a long time. The shopping experience was VERY reminiscent of the Apple Store. There was no pressure to buy, no looking down on a newbie, (well oldie-newbie) and no rush. Once I thought I had made my choice, Dax took me to the shooting range counter, where I rented the model, in which I was interested, and proceeded to the gun range to try it out. It was great! I filled out the necessary paperwork (on a computer) and put the gun on layaway, while awaiting approval for my purchase, from the feds. This was completed fairly quickly. The price of the gun was not the cheapest in town, but I didn't feel gouged either. I felt that it was fairly priced, when coupled with the amazing customer service experience I received. A few days later, I came back and bought the gun and a few supplies (carrying case, ammo, cleaning kit) and signed up for the "License To Carry" class, required by the State of Texas, to be able to carry my gun (concealed) in public. I had also asked friends to recommend an indoor gun range, closer to my home, for my practice sessions. I visited a couple of these suggested gun stores and gun ranges and was shocked by the inferiority to Defender Outdoors! They were tacky, by comparison. There were old, stuffed animals that were not aging well. There were mismatched display cases that made these other places have a pawn shop feel. In short, other stores did not have the professional appearance OR staff I had so thoroughly enjoyed at D.O. Also, the clientele at D.O. just seemed to be more like me: not obsessed with guns, but definitely enthusiasts, in the sport of shooting. The huge lounge area had TVs with Fox News AND MSNBC showing! PERFECT! The following Sunday morning, I attended the LTC class, held in a nice classroom, and passed the written and shooting tests an am awaiting my license from the State. Although D.O. is not the most conveniently located gun range, in relation to my home, I will continue to go there for shooting practice, because of the facility and staff. The gun range looks like an FBI gun range in the movies: well-lit, mechanized target carriages, so shooting doesn't have to stop for target changes, attentive and helpful Range Safety Officers who are always happy to patiently give advice and answer questions. I have been so impressed with their gun range, that I have invited friends to go shooting with me and their feedback, about D.O., is always enthusiastic. They love the place as much as I do! Definitely check out Defender Outdoors, especially if you're new to guns and don't want to feel denigrated, in any way. GREAT store! read more

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Good spot to shoot. A lil crowded but instructors kept a good eye on everyone's safety, help out, and give pointers if needed.