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    Texas Direct Auto

    4.0 (7 reviews)
    Closed 9:00 am - 6:00 pm

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    Parkway Family Mazda - Every journey begins with the right vehicle.
Designed to move you. Built to inspire.
Adventure starts the moment you choose your Mazda!

    Parkway Family Mazda

    (77 reviews)

    Kingwood

    The ladies working today are top notch. I got locked out of my car at a gas station on the way to…read moremy service appointment. They picked me up, took me home to get a spare, and were so forgiving about me missing my original appointment time! Being shown kindness isn't a guarantee now and they went above and beyond to help me. The showroom is clean, they have snacks/drinks for you & there is guest WiFi while you wait.

    The following is the 1 star review I left for Team Gillman Mazda. I'm very loyal to Mazda and…read morereally value the brand. After 6 different personal leases/buys from Team Gillman and 5 referrals with 4 sales, the manager was cocky, snarky and asinine when I was questioning options to turn current lease of a CX-90 into a purchase/lease of the new 35th anniversary edition Miata. After abruptly leaving Team Gillman with a few choice words, I called Adnan and he asked me to visit Parkway immediately. I did and I'm glad. Adnan and Morgan showed humanity and respect towards me, unlike what I had just experienced. Team Gillman Review: I just wanted to let the cocky manager know that I ordered my 35th anniversary edition Miata through Parkway. Morgan was forthcoming with information and answered my questions fully without a cocky, asinine attitude. He made me understand how the process works and what my best options are rather than being condescending and demeaning. Also, he respected my time unlike the inept employees at Team Gillman. Check my history. I was probably your best customer and referral advocate. I will never buy/lease another car from Gillman again. I will also never refer another friend, family member or client. Team Gillman is no team at all, just a group that gives a good brand a bad name.

    Randall Reed's Planet Ford in Humble - Service department broke the sunroof, and didn't say a word about it. It worked fine at test drive.

    Randall Reed's Planet Ford in Humble

    (213 reviews)

    Makenzy in service has become my go to as she always takes great care of me and my Bronco Badlands…read more Top communication and service compared to other dealerships I've dealt with.

    THEY SCAM PEOPLE!!…read more We took my car in here to get a tune up. They called to tell us that my spark plugs are seized and I had coolant leak going into the engine head which can cause corrosion inside and messed up my engine head. Keep in mind my car was up-kept in all maintenance and my check engine light just came on, so this was odd. I've had no signs my car was not running properly They said I need a whole new engine and quoted us $14,000! Then offer to buy my car for only $5000 and try to get us to buy a new car from them. I try to look at all options, I was pretty upset and confused on how this happened. They basically told me my car can blow up anytime. While we looked into buying another car, they dare ask me " do you need to sell that car?" Like you want me to buy a new car and keep making payments on the one you just told me would blow up on me and my kids anytime? I just had a newborn that's not even a week old. Which they knew and still tried to scam us. I could not afford to pay for a new engine or really buy a new car. Finally, we decide to take my car to another maintenance shop and tell them what was told to us by ford. The owner of this shop was very confused and said that doesn't make any sense. He takes a look at my car and was able to switch out my spark plugs, coil packs, and topped off my coolent. ALL IN A DAY! Nothing was wrong with my engine like Ford told us. They were trying to scam us out of $14000! Or possibly even more if they would gotten the sale on us for new car plus causing me to be $10000 upside down on my payments because they wanted to buy my car for only $5000. (Which apparently would blow up anytime") probably to turn around and sell it for so much more. To do this to people is absolutely insane and disgusting. You saw a person who just had a baby and tried to exploit them. Do not go here for anything.

    Texas Direct Auto - car_dealers - Updated July 2026

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