Couldn't get my pedals free for the life of me. Stripped several Alan wrench sets. This place had…read moreme in and out in minutes. Great staff. Super friendly. Will for sure be back when it's time for a tune up

Nice friendly service! We stopped by to check out tricycles which they didn't have but a great…read morelocal resource for bikes. Nice outdoor space with a few parking spots. We didn't shop so not sure if the value is great! Definitely check it out if you're in the market for new and used bikes or parts.

I have two Lectric ebikes, and to be honest, I don't know much about bikes at all. I am more of a…read morecar guy. When one of my bikes would not turn on and the tire even came off the rim after I aired it up, I had no idea where to start or who to call. A quick Google search led me to BirdDog BikeWorx, and I was excited to find a mobile bike service that comes to you. Nathan came out in the pouring rain and spent about an hour working on both bikes. He got everything up and running perfectly with a repair and full tuneup, and took the time to make sure I understood what was going on. He is extremely professional, very knowledgeable, and clearly takes pride in his work. You do not come across many businesses like this anymore. He genuinely puts the customer first and makes sure you are completely satisfied before he leaves. If you need bike service, I highly recommend BirdDog BikeWorx. Outstanding experience from start to finish.

Fast, super convenient, friendly, affordable. What else would you need?…read more He stopped by for a power meter upgrade and it was great! I highly recommend!

CaMe to my house and did an amazing job on my tune up. Fast and professional, yet totally…read moreapproachable for questions.

The phone number listed is for a shop in Connecticut.. who knows what is going on? Is it a…read morefranchise? Either way nobody called me back after leaving two messages

My family is absolutely in love with our MOD Bikes! My husband and I bought our first two bikes a…read morewhile back, and from the very first ride we were hooked. Any free moment we get, we're out exploring, adventuring, and just enjoying life on our favorite bikes. The customer service has been just as incredible as the bikes themselves. Any time our bikes needed updates or a little attention, we brought them in and were met with outstanding support. The team is friendly, knowledgeable, and genuinely cares about keeping their riders happy and safe. We loved our bikes so much that we ended up buying one for our daughter -- and this is a kid who never liked bikes before. But her first MOD Bike changed everything. She's obsessed now and rides it daily. Watching her fall in love with biking has been the biggest win for us as parents. MOD Bikes for the win... and definitely some brownie points for Mom and Dad. Yay! Hugs from the Zinsmeyer's Dustin, Echo and Kylene

So, the building is burned out. Obviously the automated appointment system is not debilitated. They…read morekept and confirmed my appointment. I showed up to a burned out building with an employee that said "wup, sorry" and I return home with a dead Mod bike. Maybe don't use an automated system? NOBODY wants a robot texting them. Sorry about the fire and even more sorry about me dead bike. Unfortunately, I have 3 more. Is this the end of Mod?

The folks at Electric Avenue were the nicest folks to deal with. They helped me out with an issue I…read morewas having with my bike even though I had bought it at another place. They went beyond my expectations and I will be forever grateful.

These guys are amazing. Super friendly and knowledgeable. We have brought them bikes over time and…read morethey are always so helpful. They are super busy all the time probably because they work on electric bikes a lot of people will not. These guys are pros for sure.

Woke up today and wanted to go out for a ride and noticed the back tire was flat. Discovered that…read morethere's an amazing bike shop in town here in dripping called Canyon cycles and spoke to Shane. He was able to fix my flat within an hour or two, which got me back on the road for a bike ride with my son. He looked over the seat, height and seat position and did a quick adjustment fantastic service! This is my go to place now for all things cycling! Ed. 6/25/26

I needed some basic drive train work on an abused FUJI racing bike. Shane provided a very fair…read moreestimate and I got the bike back within a few days. I am very happy with the service and am back to riding daily. I will be back for more service and parts as I attempt to lose 20 or 30 lbs. Having a good local bike shop to keep me in the game! See you at the Veloway!

I paid roughly $1,200 for this e-bike expecting durability and quality. Instead, after fewer than…read more40 hours of riding, the battery failed. For an e-bike, the battery is the core component. A failure this early is unacceptable at this price point. When I contacted customer service, I was told I would need to pay $599 for a replacement. That's nearly half the original purchase price to replace a battery that barely lasted. It's hard to justify that kind of replacement cost. Given standard retail markups in consumer products, pricing a replacement battery at almost 50% of the bike's retail cost raises serious questions about long-term ownership value. Assembly was also more difficult than it should have been. Instructions were unclear, and the process required more effort than expected for a direct-to-consumer brand positioning itself at a premium price point. Between the premature battery failure and the expensive replacement quote, this experience has been frustrating. At $1,200, customers should expect reliability and reasonable warranty support. That was not my experience. No wonder they went out of business the first time around...

This has been a very frustrating and disappointing experience with my ZUGO bike. In October 2022,…read moreafter a month of researching e-bikes, there was a lot of positive reviews of the ZUGO bike, so I purchased the Rhino on sale for $1700, it was a floor model sale, which was advertised as "cosmetic issues only," stating there were minor scratches and that's it. Well, first off, when the bike was delivered it did have a couple minor scratches, nothing horrible, there was touch up paint sent with the bike, however the the paint they sent was in 2 nail polish bottles that were dried up. I didn't care, the scratches were small, and I thought if that was the only issue, I was ok with it. Well, I was wrong. Less than a week of having the bike it was shutting off on me while riding. I would hit a small bump and I would lose power. After contacting customer service, within 6 days of purchase they were sending me a new controller, which didn't fix the issue. About 3 weeks from that they sent me a new display with the keypad, which did not fix the issue. 2 days after that (almost 1 month after purchase), they were sending me a new battery. I rode the bike a few times within a week, and it seems to have been working well. Two months went by and I didn't ride the bike much due to weather (January and February) and a move. Come March, less than 5 months after purchase, less than 2 1/2 months since I thought the problem was solved, I started riding the bike more, and sure enough, the bike began to shut off on me again. I reached back out to ZUGO in March of 2023 only to find out the company shut down. I figured I was stuck with a lemon of a purchase, and because I spent $1700, I wasn't just going to throw it away, or sell it to someone else so they had to deal with. So I kept it and have been riding with this issue for over 2 and a half years. Some rides it'll work perfectly, and I think it's fixed, but then I'll go on a ride, and it'll shut off on me multiple times, including at night when I'm in the road near cars, when no power - no lights. So, it is kind of dangerous at times to ride this way. Fast forward to August of 2025, I learned ZUGO bike company is back up and running, so I reached out and they have since suggested the issue is with the controller, keypad, display, or battery, which I reminded them those are the parts they already replaced, which again did not fix it the first time. They said I should take it to their partner shop. They asked me to send photos and videos again of the parts they had already sent me, and I did, and they said it all looked good. ZUGO is a Texas based company, and I live in California, Costa Mesa/Newport Beach/Huntington Beach area, and one of their selling points was if there are issues with the bike they would send you to a bike shop in your area, well, they just suggested I go to their partner store 97 miles one way -2 hours- away from me. I don't have a truck to load the bike into nor the time to spend a whole day just driving to and from a bike shop, so I asked if there was another closer, and 2 weeks have gone by, and they haven't even reached out to me. I did send new photos of all the parts and cables they asked me to, to which they said everything looked good, so they asked me to check the voltage on this replacement battery by using a multimeter, which I don't have, and don't think I should have to buy to fix a bike that has had the same problem within a week of purchase and multiple parts replaced almost 3 years ago. And now, to top it off, the replacement battery I have been using is now shot. The charger is indicating a full charge with a green light, but the battery lights, once pressed, are not showing any level of charge. This has been a 3 year headache, and if problems arose after a year, it wouldn't bother me as much as it does that these issues started within weeks of purchase and couldn't be resolved because they shut down. So, when seeing ZUGO was back in business, I thought I would try, thinking they may want to rectify old accounts, but unfortunately, I've just been getting the runaround. I hope this doesn't happen to anyone else.

Mr.James is great. I came in with multiple concerns about my bike and he fixed me up a quote that…read moresuited my budget while prioritizing what issues needed the most attention. He works very fast and efficiently my bike was practically finished within the same day! I would definitely recommend his shop to anybody seeking bike maintenance.

This is a brand new bicycle shop here in austin. I think this is going to turn out to be one of the…read moremore popular bicycle shops in the city. They are near a winery and there's a pizza shop and a arcade all within walking distance. The owner is pretty young guy, so you got to love young entrepreneurs. Of all the places for a person to start a business, he decided to start it here in Austin even though he is from houston. They will sell the sit down tricycle type of bike, it's actually called a TerraBike. I brought three bikes and he got them in quick, the pricing was great, comparable to other bike shops. I got great updates about my bike especially when a part had to be ordered and that's no fault of his, I just had to wait for the part to get here. I did see that there were other people that were here the same day of the grand opening like me so hopefully word is getting out. They also sell other items inside if you are interested in accessories for your bike. I saw a wide variety of bikes in there so it doesn't really matter what you have, if it is a cycle, I'm sure that he can work on it. Every time I come in here I seem to learn something new about a bicycle because this guy is doing something from scratch. It's cool to see a artist working at his art /craft.