The guys over at ATX bikes helped me build this rocket ship from the ground up. Walked me through the whole process and explained everything to me. When I messed up an order, they reached out to their giant contact immediately to get it resolved! read more

ATX Bikes - Giant propel - Bikes Near Me - Austin, Texas

ATX bikes is awesome, great atmosphere and the staff is very welcoming, helpful and knowledgeable. I just needed my tires on my Fuji Declaration aired up and they did it in under a minute completely free! Def come here for all your bike needs! read more

Took my Marin hardtail bike since stuff was not feeling or sounding right and they fixed it super quick. Frank the owner is a super chill, knowledgeable peep, staff was super friendly too so don't be afraid to ask dumb questions. if you live South and need bike maintenance stop by and let them help you out. read more

They went above and beyond getting my bike to almost brand new condition. Even though it was hanging in the garage for a couple years things happen to them. Won't go anywhere else for my bike repairs and accessories read more

At first things didn't go as planned, but the owner personally reached out and totally turned it around. He made sure my bike was dialed in and riding perfectly. You can tell they really care about their customers and stand behind their work. Big thanks to the ATX Bikes crew, they definitely earned my trust back read more

Had a bike delivered here for assembly and had a great experience. Good pricing and got the job done! Quick and painless

Bought a bike for my son for Christmas. Somehow between loading it and unloading from the shop to my car the front reflector snapped off. Went in the next day and they got me a new reflector in less than five mins, no hassle, no worries. This is why you should buy from local shops. And of course the bike is perfectly assembled, sturdy and ready to ride on Christmas Day. read more

This ship turned around an overhaul of my 18-speed in a few short days, replacing the front fork and multiple cables to make it happen. The only thing they forgot is to replace the valve caps after adding air to the tires. I will go back to them! read more

Really nice neighborhood bike shop. I needed tubes to fix two of our bikes. They had what I needed as well as good info about things.. A real pleasure to deal with! read more

Didn't know anything about these people other than their location and their ratings. They told me how they would diagnose the service needed for my bikes and the time it would take. They didn't oversell and performed the way they said they would. Will use them again! read more

These folks are non pretentious and friendly. I brought in a cheap bike I ought from Academy and had them go over it and tune it up. I think it was $75 and well worth it. Hard to find good people and good bike shops. Bring your business here. read more

With a blow tire on my bike I rushed to ATX Bikes to get new tires and tubes. I needed to make sure to get what I needed before in case they were forced to close for the Stay-at-Home Order, but turned out they are considered essential. The guy at the shop helped my decide which tire I wanted for I had brought in my front tire to make sure I get the correct size. At the this time they said could not install it for me when I called earlier and reason why I left my bike at home. Great service and satisfied. I bought the parts I needed and installed both tires at home. read more

Very good shop. Very competent and patient. Great selection. Happy they made it through the pandemic and we are lucky to have them here. I hope all the employees keep taking their vitamins so they stay around for a long time. read more

Excellent customer service and have never made me feel awkward. I've been to businesses that have an elitist vibe. Not at ATX bikes. Very helpful when I've had questions and repairs are handled with good expectations. Haven't bought a bike from them, but next time I'm in the market, it will be here. read more

Decided to pull the trigger and invest in a couple of new bikes today. We both have very little knowledge of bikes but Kimberly at Atx bikes was most helpful. She patiently answered all of our questions and helped us to choose the right ones for us. Absolutely great service and we will be recommending anybody who wants to get a bike to go to ATX bikes! read more

Hello, I have been to this bike shop numerous times. I am not considering going back now. I just bought a BMC Roadmachine Seven. I would not consider having them assemble it. I agree with someone who wrote that thety seem pretentious and condescending. The owner Frank is a very solid bike person and owner. Some of the employees, just suck. I actually believe one is a racist. More importantly, I wrote two negative reviews that have just "disappeared". It seems the reviews are being either scrubbed or deleted entirely. Thomas B. read more

Needed an adjustment, Great on the phone, suggested walk-in, took care of me right away! Knowledgeable, available and kind kudos! read more

Frank and the crew got me fitted for a full custom Seven Titanium road bike. I told Frank my budget was $11,000 and he got me set up with full Dura-Ace 11, Zipp cockpit, Reynolds Carbon wheels, a Quarq powermeter. He spent the time picking out every single part and making sure I was comfortable with the selections. Everything is flawless and was assembled by their mechanics perfectly. Frank is a wealth of information and truly cares about his craft of outfitting people with the perfect bike. Also, I bought my son's first bike from here. The staff was patient and spent tons of time helping hpick out his bike. read more

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I broke a link on my self-installed chain while mountain biking near the shop. Brandon guided me on using a quick connect link instead of the pin I installed, put on the new connect link and straightened my derailleur hanger in minutes, on the spot. I was amazed and impressed by the service and the shop has always had the parts I've needed in-house. I hope they are around for many years to come. read more

I am the most obnoxious and perfectionist triathlete north of the Rio grande. Frank is the most detailed oriented fitter I have ever known. He has dedicated his life to cycling and knows the trends and where the industry is going. I am so grateful to have him in my backyard. Techs are amazing and the atmosphere here is so austinite. TY Frank and ATXBikes for your patience, dedication and very competitive prices. Support local business! read more

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ATX Bikes is great! I bought my wife's bike here and she has loved it and the recommendation for her fit her riding style and the budget we had in mind. During the great bike shortage of 2020 I couldn't find a bike to buy from them but I did buy a bike online and had them go through the bike to check assembly and they were really helpful and also gave me maintenance recommendations for my new bike. They were also AWESOME with my son when he got a flat on the first big trip through the woods and they did a great job cheering him up and we left with big smiles. read more

I brought my Giant gravel bike to ATX Bikes without an appointment because of an intermittent annoying rattle. Frank patiently listened to my description and then shadowed me on a bike around the parking lot to understand its source. He accurately diagnosed the problem as dirt in the seat post wedge and fixed/cleaned it while I waited. He patiently explained what he was doing, taught me how to do it myself in the future, and also fine tuned my bike seat fit. Great store, great people. I've found my new local bike shop. read more

Although I like to tinker with things, tinkering with my bike is not one of them! Had a small issue with my back brake recently and after not finding anywhere to even put some peepers on my problem a buddy recommended ATX. Gave them a call, talked to the local wrench and he said just to bring it in and they would assess on the spot. Best case, minor problem with a one/two day turn around. Worst case, a week. Swung by. Masks on. Social Distancing in place. Took about 5 minutes and voila! Fixed and on my way. Not saying all problems can be repaired that quick, but ATX is fair and fantastic. So if you have a cool, hip bike or an old clunker like me... highly recommend! read more

They have a basic coverage of most all bike types in equipment and clothing, but I have experienced poor customer service most times I have been here. You would usually want someone friendly, informative and happy to help a customer especially in the bike world (their is a lot of information to learn) so to have someone working customer service unwilling to help or answer questions is not what you would want. For this reason I will pick somewhere else going forward. read more

I needed some work done on a neglected bike, and had hesitated to come here because it looked like they worked mostly with serious cyclists. They were very welcoming, very clear about probable pricing, clear and timely communication with the final quote, and very timely on the repairs. I was impressed by the communication and helpfulness of all the staff, and would highly recommend them. read more

Great place for bikes, repairs and for add+ ons! We like these guys and would only recommend them, they've repaired 2 bikes with minor adjustments and air and have not charged. Honesty is the best policy and these guys have great customer service, personalities and know their bikes most importantly. Best thing about it is they're the closest bike store to us so we don't have to drive very far from home which is usually the case for Circle C Ranch residents. read more

My bike appeared to have a broken brake caliper. I brought it to ATXon a Saturday afternoon and the staff looked at immediately. They found the caliper had only become disconnected and fixed it. They wouldn't accept payment. These guys are great in my opinion. read more

Knowledgeable about bikes in general and the area. Very nice people Go to place for accessories and maintenance

We bought a bike from ATX and they are awesome about taking care of their customers. I was able to get my bike fitted to my height and then they did a few tweeks to make it fit perfectly. Thanks ATX Bikes. You continue to impress and go above and beyond. read more

Walked right into the local neighborhood shop needing to repair two bike tires. Excellent service and was in and out within minutes. Rarely leave reviews but this was one was warranted. read more

Okay. I've gone here 3x in the last few years and I just have to say, they give the best customer service I've ever had. Not for a bike shop. Like in all of my retail experiences in my 42 years on this earth. They will be my bike retailer and bike shop for as long as I live here. read more

I would personally like to call out ATX Bikes. My bike now has all it needs to be a success on the trails. I would like to thank there Management team for the follow up. To make sure my needs were met/expectations . I assure you they were!!!!! Bike rides like a champ. I would definitely go back for any kind of future service. read more

The lady who cashed me out yesterday was cheerful, friendly, polite. Unfortunately other aspects of my transaction were abysmal. I ran my bike by there because I was concerned the rear wheel braking surface was dangerously worn which can cause the rim to rupture and an instant flat. They took a look and advised best to replace the wheel. I left the bike there. In the afternoon I got a call we thought we had the right wheel but it is too wide for the tires you use. I told them them OK I will pick up the bike, please get me a wheel. I could go online and have a wheel from Amazon in a few days as a 700 road bike style rear wheel is as generic and common as it gets. I picked up the bike and then called and advised if there is a choice between aluminum and black get me back but I need a wheel regardless. I was told in a very condescending manner that a custom color might not be available. I told them I understand, but if there is a choice get me black. Two weeks later no word. I called mid-day Saturday two weeks later and the person who answered said he would have Carlos call me back. That did not happen. I called on Tuesday, (closed Mondays) and was told someone would get back to me. Did not happen. So they dropped the ball and never ordered the part but yet getting back to me was on the back burner. Attitude throughout was unfriendly and not apologetic. So I went and asked to speak to the owner. Wheel had never been ordered till just that day. In the shop's defense he showed me a computer screen that said "waits customer approval." This entry was totally inconsistent with everything I had said. For not getting back to me on Saturday he said they were really busy that day. Too busy for the person who answers the phone to go ask someone "Hey what's happening with this guy's wheel? It has been two weeks." I have yet to hear an apology. I regret trying to work with them when I could have got the wheel in well under a week from Amazon. It's one thing that the ball is dropped, mistake made. But to try to blame the customer and take a hostile attitude is quite another thing. Lots of bike shops in Austin, I don't need this kind of "service." I didn't look forward to writing this review, but after picking up the wheel 3 weeks later from the only friendly person in the place, which wheel I could have received in a few days ordering it myself, I got a text: "How did we do?" I replied, not so good with explanation but haven't heard back. A good rider friend had a similar experience a while back and has found another bike shop he really likes. Me, I can install a wheel myself no problem. read more

ATX Bikes remains our go to shop for repairs, gear, and advice. They're great, are experts, and are a very solid part of our community. Highly recommend. read more

Went with my husband this morning to try to find me a bike as I wanted to get into cycling for exercise. Dylan helped us out and was so incredibly kind, patient, and understanding. He was absolutely amazing in everything including not only adjusting the bike I wanted to work for an extreme novice but also I'm taking the time to really show me how to do everything safely. Words cannot express how grateful I am for Dylan and his help. read more

ATX bikes is great. I have bought a bike from here, various accessories, and have had tune-ups, repairs, and brake adjustments done on multiple bikes. Always nice, always friendly and helpful, and they fix it right the first time, read more

I dropped my bike off for a complete tune up-- it needed a LOT of work-- and the staff here fixed it up completely, did an excellent job, and stayed in good communication with me the whole time. I couldn't be happier with the service and with the work they did on my bike! Everyone is so great and friendly, too. Go check em out! read more

Absolutely awesome experience! Everything, from the moment I walked in till I left with a new bike, was amazing. Doug was incredibly helpful with explaining the differences between the bikes that I was interested in and which one would be the best for my own personal training. I highly recommend this small local shop for anyone looking to get out on the trails. Thank you again for all of your help! read more

ATX Bikes - 2019 Giant Fathom 29er - Bikes Near Me - Austin, Texas

The bike crew fixed my crank on my bike. I didn't buy a bike from these folks yet, but will definitely be shopping there in the future. The service department has my bike fixed & ready for pickup a couple days after drop off. Many shops in Austin are too busy for more customers, but not these guys. I would highly recommend sending your bike in for repair here. read more

Great service every time! We have a lot of South Austin bike shop options nowadays. These guys never let me down. Dropped in today to get a hub rebuilt and they immediately helped me on the spot and wait for it... they did it for a fraction of the cost I was quoted elsewhere! Don't let that be a message to the owner to raise prices though! read more