Nice clean shop, professional and knowledgeable service. I went in basically clueless needing a few tuneup supplies, I was kindly pointed to the correct items needed! I was directed to their website {https://www.bikealotaustin.com} for tutorial videos and even a bike-lane map for austin, interactive like google maps! I will definitely be back for all my bike needs! read more

Bikealot - Inner tire tubes, front headlight, tire tool - Bikes Near Me - Austin, Texas

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Fantastic business!! I took wheel in to get new tube. They showed me how the tire had deteriorated and needed to be replaced then or really soon but they let me decide - no high pressure sale tactics. I would not have noticed this if all I did was get a new tube. They replaced tire while I waited - service seldom found today. I am most impressed by Bikealot and will drive farther from my home to patronize them instead of going to the nearby bike shop. read more

Don't waste your time or money here. I came in looking to have my bike tuned up- said it would be two weeks before they can even look at it. I offered to leave the bike overnight and they declined. The guy I spoke with made it clear that they don't work on bikes purchased from Wal-mart. Ummm... definitely didn't purchase my bike from there- but seeing that I'm a Latina woman and this man was white I can understand why his petty little mind went there. Little does he know that I've been a cyclist for years. read more

It's a small place with a great service. We called ahead to see if they had what we were looking for, and when we got there they pointed us to it immediately. Definitely give it a try. read more

I went there but they had a 6 foot table blocking the door so that you couldn't go in. This business is just for carry out.

Good little neighborhood bike shop. You do have to have an appointment to drop by.

Bike Alot is a new shop in town that you must visit! It is has an amazing selection of unique bikes of all styles. I have my eyes on a few of their commuters! It is owned by a man named Brad. Brad is hands down the best bike mechanic in all of Austin! No one can get my race bikes dialed in like Brad. His attention to detail, passion, and expertise make me believe he can communicate with bikes simply with the touch of his God-like hands. He was the Chief Mechanic as Austin Tri-Cyclist for many years before venturing out to open his own shop. Support this shop! It is super amazing! read more

Bikealot - Bikes Near Me - Austin, Texas

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After 25 years of riding the same '95 steel MTB, I finally decided to buy a new gravel bike, wanting a Kona Rove DL. This was in Sep '20, when there wasn't a bike to be found in the US. I reached out to Brad and he placed an order with Kona, but after a few weeks it became clear I wouldn't see it until spring '21 @ the earliest. That's when Brad went to work on my behalf. He conjured some magic that only someone with decades in the bike industry could and found me a frameset. I told him my vision/budget and after a few months of searching he was able to finish this build for me, WAY exceeding my expectations. This was not an easy build during the pandemic. A perfect ride for me, totally dialed in. Brad doesn't just work in a shop, he lives and loves bikes like few others. He was responsive and available the whole time. This is a shop that gives back. Excellent product, service and experience. Thanks Brad. read more

Bikealot - Bikes Near Me - Austin, Texas

Fantastic bike service! I was considering buying a new bike because my 2002 specialized was in pretty bad shape. But I loved that old bike and was hesitant to let it go. Took it into Bikealot and the owner assured me he could get it fixed up (instead of steering me toward purchasing an expensive new bike). He did a great job at a very reasonable price and I am back on the trail with my old faithful ride! So glad I brought it here. read more

Came in and guy stopped what he was doing , and fixed my issue (tire was on wrong) which made the tire wobble a little. Was nice going to a place that had the time and talent. He knew allot about the bike, and went over it with me, gave me some idea for a smoother ride, if that fix was not good enough. Great service , decent prices, and local @78745. read more

Brad is one-of-a-kind. He's an unheard-of combination of extreme proficiency (has traveled with teams as a mechanic) and good-guyness. If you bring your bike to him, he'll fix it well and not be a total dick about it. That's a rarity among bike shop dudes. Get your bike fixed at BikeALot, attitude-free. Get your next bike at BikeALot, and ride the sweetest bike you can buy in Austin. The Linus I bought from BikeALot is brilliant. It's so comfortable and rideable and people smile at me when they see me ride down the street, probably because I always have a huge grin on my face when I'm riding it. It's the best bike I've ever bought from a store. They also sell Pashleys, which are the sweetest bikes, but I'd be so afraid of someone stealing it that I just couldn't bring myself to buy one. read more

If you want a great bike, the "buy local" experience, and AMAZING service from a really really really ridiculously nice guy, then check out BikeAlot. I went to probably 10 bike shops (multiple times) before deciding to purchase a Linus Roadster 8 for my girlfriend's bday. Brad (owner and bike stud) couldn't have been more helpful. When I wanted to order tires of a different color than come with the bike, Brad's BikeAlot was the only shop willing to work with me... all of the other shops required me to order a 2nd pair of tires. I didn't need two pair! Brad was SUPER patient with all of my emails and calls asking "when's it coming" and even provided us with the FedEx tracking number. He made it a point to have the bike ready for us and even adjusted it to fit before we left. It was already a 5 star experience... But then we had a little hitch... it happens. But Brad made it a point to get me back into the store on his day off and make sure that the bike was working properly. I really couldn't have asked for a better deal, a better experience, or an nicer guy. This is what customer service is all about! Thanks Brad. i will go out of my way to support your shop and to buy all of my future bikes (now I want a new one for myself), accessories, etc at BikeAlot. read more

Just bought an entire set up and rode it home. Awesome place with expert help and service. Brad is a great guy who really knows his bikes and truly cares about the customer. Could not give this place a higher recommendation. read more

Just made a great investment with the purchase of a new Kona mountain bike... Can't say enough of the help I got with this bike, I had a thousand questions, and received a thousand great answers... I would w/out hesitation recommend "Bikealot " to anyone looking to buy their last great bike... I got my first ride of 2016 today. read more

Bikealot - First great ride on my new KONA... Awesome Ride... - Bikes Near Me - Austin, Texas

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Awesome place! Great to find this treasure and also feel great supporting local business. Brad is helpful and kind - This will be my go-to spot if I need anything for my bike! read more

Super helpful with a special order and the product came in a day early.

I'm telling all of my friends about this place. Whether you're a cyclist or not, what a model for spectacular customer service. I randomly found this place through yelp and called about some minor bicycle repairs. The owner, Brad, said to bring them in (on a Saturday!) and he would see what he could do. In less than and hour while I ran over to Central Market for lunch, he called to inform me the maintenance was complete. The most exciting part was that he charged far less than I was expecting. I should have tipped, but I will do this review and make referrals to all my cyclist friends in place of a tip (which I will do in the future). For those in south austin, he said the shop will be moving in the shopping center where Strange Brew was. More convenient for me! Thanks Brad! read more

Came in last minute on Saturday with a bike that ended up needing lots of work. Owner was there and took amazing care of me! New tubes and brakes for my wife's bike while I waited. Amazing store, lucky to have this gem in the 78745. read more

I needed a gear wire fixed that snapped on Heathers bike. I actually called one of Bikealot's competitors first, who said they may or may not be able to get to me...Made me feel REAL important. I found these guys via a Google search and man I'm glad I did. Informative, friendly, fair and honest... That's how I'd describe the impression I received of this business. The guy who assisted me (forgot his name) corrected what he could on her bike for free! If you've read my reviews, you know I appreciate when technicians take time to explain why they are doing what they do. He explained to me my model of gear shift was old school and compared it to a newer model. He explained what he would have to do and what that might result in. He told me this type of work on my specific brand of bike might not be the best investment, then explained why. These little things go a long way with a customer like me. Anyways, they sell some awesome bikes with great repair deals that come with a purchase (see pics). Give these local boys some love, you won't regret it! read more

Bikealot - Repair area - Bikes Near Me - Austin, Texas

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I took my bike in last week and I'm very pleased with the results. Brad is very professional and methodical in his work. He also doesn't take you to the bank like the larger stores tend to do and I felt he was much more informative than they are. read more

Stopped in to have a tire looked at and the person on staff seemed very annoyed that we were bothering him with such a small issue. Said he was too busy as he sipped his coffee, he wouldn't even look at the tire. He didn't even give us a recommendation for another bike shop that could help us and we left without a good bye or thanks for stopping in or anything. I'm not very happy with the customer service we didn't received. Went to tsunami cycles, they had 2 new tires put on in less than 10 minutes and we're extremely knowledgeable, friendly, and affordable. We'll definitely be taking our bikes there from now on! read more

Really great service and finished repairs quicker than I was quoted. He was very helpful, charged fairly for my tuneup and gave me great info on sale floor items. Will be continuing my patronage here for upgrades and service. Thanks guys! read more

Came straight from the greenbelt with 40mins to close I thought I needed an adjustment and he diagnosed and totally rebuilt my drive chain and fine-tuned my bike even stayed a after closing to helpme. Brad has tons of experience and was enthusiastic about helping me! Awesome experience it's hard to find down to earth people in bike shops in Austin. Genuine people rule ! read more

I've had several bikes repaired at Bikealot and it's always a great experience. Brad couldn't be more helpful, he delivers attention to details plus the best customer service in any bike shop. If you appreciate no bs, non fancy pants salespeople and a comfortable atmosphere then head over to Bikealot. read more

This is a small neighborhood shop that's closest to my house. The fact that it's closest to home usually means that it's the first place I stop when I'm in the middle of a bike project and need small parts or something similar. I do most of my own mechanic work, but I really like being able to swing in somewhere nearby that isn't Performance Bike. If you're in the neighborhood, go here first. You'll get immediate attention and service that's top notch. The only drawback is the limited stock of bikes and parts/accessories on hand. The solution to that is your business. Shop here and give these guys a chance to grow. read more

Great local bike shop. Brad is a knowledgeable and patient guy. Gives solid estimates on turn around time and prices seem reasonable. I've been taking my bikes here for a couple of years now and have always had good results. Would certainly recommend this local shop. I also like he's one of the few guys who specializes in Kona bikes. read more

Took my bike in today and Brad figured out what was wrong with it and fixed right away! Very reasonable price too. They have a very nice selection of bikes and bike gear, are in a convenient location...super friendly and super knowledgeable. I'm so glad I found them!!!! read more

This is my first experience dealing with this shop. I made an online purchase of some tools and elected for home shipping. I was charged $80 for shipping on a few lightweight items. The invoice showed a $20 shipping charge x 4. Nobody from bikealot ever called to inform me of an over charge. When I called them about it, I was told that "it was a glitch and I was going to return your money". I was also informed that because items for this order came from several warehouses, I was charged for shipping from each. We agreed to a refund of the shipping charges and do a store pick-up. Brad seemed to be either upset about his "glitch" or was just rude at the pick-up. It's one thing to be cautious and practice social-distancing, it is quite another to be rude and unappreciative of your customers or treat them as if they are a danger to you. Suggestion; If you're so scared of your customers that you can't even yell a "thank you" before slamming a door on them, you should probably just fix your charge "glitches" and stick to shipping. That may help you in the return-business category. I doubt I'll be back, this shop has plenty of local competitors who actually appreciate my business and seem to be "glitch"-free. It's a shame really, had he been upfront about his mistake, I would have taken store credit for the over charge as I will be needing parts to use these new tools on. They do have a nice website and online store with lots of product. My Cart was full and ready to go, too bad Brad ruined all that. Good luck. read more

So I just got a bike and decided to ride it to BikeAlot because it's right down from where I live. Brad was super helpful and went above and beyond to educate me about my bike in a non-pretentious unassuming kind of way. I purchased some new pedals (at a fair price) and will definitely go back and upgrade my bike little by little! read more

The owner is a nice guy, I took my bike in and he helped me out no problem.

I had a blowout in the area, and thank goodness it was only about a block away, these guys hooked me up and were very cool about it, good prices too, I ended up get a bike rack and lock too, awesome peeps read more

BikeALot is a great bike shop. They are always very helpful. It's a small neighborhood shop, but has a variety of products and is in a convenient location and easy to get to. Brad tuned my road bike just before I did the Shiner 1/2 GASP, and it's like I have a brand new bike. It runs so much smoother now. He did a great job and I really appreciated him turning it around so quickly. Prices are very reasonable, and the staff is knowledgeable and friendly. I highly recommend this shop and will take all my bikes to get serviced here. read more

Excellent service. Was in town for one day and needed our bike fixed. They fixed it, only charged us $10 and gave us great advice. Top notch bike shop! read more

Brad is awesome and does a great job with my bike. I highly recommend him.

Bought a kona here recently. Brad and Eric are super good dudes. Never felt looked down to because of my lack of bike knowledge. Brad also has legit sales. After shopping around town, I found he had not only the best costumer service, but some of the best deals around. read more

Brad is a knowledgeable and easy going person and runs this business. Great neighborhood bike shop that we're very happy to have in South Austin. We have our bikes serviced here each year and have no complaints. read more

Don't have any idea whether these guys are competent or not but they get a zero on Austin attitude. My 7 year old grandson and I wanted to take a look for a new helmet and gloves and who knows what else but he was stricken a need to pee as we got there. Even after I begged and pleaded for a humane response to his emergency the guys behind the desk stuck to the "no public restroom" policy. At which point I'm afraid I was less than graceful. I've been going to bike shops in Austin for 50 years and have never run across anything like this. I hope they never sell another thing. read more

This bike shop is close to my house. When I Google for bike shops it never popped up. I remember I had seen a bike shop close to my house and went looking for it. I am glad I found it and I will recommend it to everyone . I purchase a rear tire and tube. I was in and out in no time. read more

Called to ask about some substantial service I need done and the conversation ended with, "Yeah I actually have another customer here so I have to go. You have a good day." I guess that conversation was done then... WILL NOT BE GOING HERE. read more

This place is great! Brad (the owner) is super friendly and knows what he's doing. He's been working in shops for 20ish years. Ever question I had he had an answer to. I'm pretty ignorant with bikes and he explained everything super well. I got a few things done and when quoted he was about $50 cheaper than the other place. Great place. read more