This place has a lot to offer product wise, however it's unfortunate how unfriendly the staff is…read more You would think the vibes would be better but both times i've been here I walk in without being greeted by the staff members standing at the register area that stare at you when you walk in, don't smile, and talk amongst themselves while looking right at you. The first time I went I felt like I was borderline being followed around by staff without even being spoken to. They have a lot of potential to be great if they just had friendlier rapport with customers.

Lots of camping and travel equipment, men's and women's travel clothes, shoes, gadgets and fun…read morechildren's games and toys, The staff is happy to help but also will leave you alone to explore on your own. Free parking lot

If you need durable maps that can be used for hiking, camping, or prepping you have found my…read morerecommended resource. I have dozens of maps and this is the one I break out every time I need a terrain map or to route plan. After my first order I was so excited I ordered more maps at different resolutions and locations. If you use anything else but are frustrated that it doesn't fit your needs for durable, high-resolution maps, you owe it to yourself to add a Never Astray map to your adventures.

From the owner: Maps for Preppers. Call for in-store appointments.read more

This store feels like a hidden gem that isn't really hidden. It just always surprises me at how…read morehuge the variety of items they carry is. Kids toys Clothing for everyone Camping Gear Home decor Shoes Jewelry I mean seriously- they seem to carry way more than you'd think they could fit in there. I happened to walk by last week during a shoe sale where it was an extra 40% off of their sale shoes. It was end of day on the last day of this but I was still able to score Birkenstocks and two new balance sneakers for around $130. INSANE. The employee helping us was super helpful and kept going to the stock room to see if they had additional sizes. I appreciated the effort and the fact that he didn't seem annoyed. Will for sure be back

I had a bad experience in Aug. But it's the holiday season so I tried again…read more Still no interaction from the staff. No hello, no goodbye. Nothing. Guy in shoes was there by himself and never said anything to me. I was ready to make a purchase, but obviously that was not what he was there for. A second employee came by and they had a nice chat. I am done. I am happy to spend my money elsewhere where it will be appreciated.

Zero customer support. Got an awning. Realized I needed their side mounts. Ordered them…read more Cannot get them to line up. The holes are slightly off for the bolts. I have tried for over a week to reach kammok. Email, phone calls with voicemails left, text, instant messages. Zero response. Everytime I call it says they're not available. They charge an absolute premium for their products and then can't bother to be available for customers at all.

Bad customer service, bought a hammock bundle and they shipped incomplete. ruined my weekend trip…read more talked to CS and and was told my desired color was not available and nobody even bothered to communicate.

Curated milsurp at SoCo boutique prices. Yeah, they do have some cool very old stuff - that's the…read more"curated" part. But for normal surplus type items, they are significantly overpriced. It's in a trendy high end thrift/high rent district and the clientele will pay the prices, I suppose, but if you want milsurp in ATX at normal prices (basically half what you will pay at this place), head up Lamar to a much more typical store.

Recently stopped by Quonset Hut looking for an obscure item and was really impressed by the level…read moreof service. The owner, Ed, immediately stopped what he was doing, and began rummaging through his "backroom" stock piles try to find my item. Unfortunately, I had to get to work and couldn't stick around, but he took my name and number and continued looking. Several hours later he followed up. He wasn't able to find the exact niche item I was looking for, but he had gone above and beyond. Thanks.

Seemed a little old and run down inside and out. Very limited selection of knives which was the…read morepurpose of my trip . Staff seemed bored and not very happy to be at work . I think I will stick to my Kyle Academy going forward.

I went in to buy a gun cleaning kit a couple days ago (2/14).  I grabbed one I looked at online,…read moretook it to the guy behind the counter at the gun desk and asked if he knew anything about the product or if any customers had said anything good or bad about it.  He said no in a manner like I was dumb for asking. But idk, maybe he's there simply to ring things in and not be helpful. I then walked back to the aisle and I overheard the guy behind the counter (Hispanic guy) say "I haven't heard a Texas Jew in awhile"  "there's Jews in Texas, brother" to the coworker on the customer side of the counter (this employee didn't say anything so I don't want him getting in trouble).  This was around 2:10pm on 2/14.  Ignorant statement for multiple reasons.  Maybe let the idiot know to check to see if a customer he's commenting on isn't in earshot in the next aisle.

I was first introduced to Climb Tech's removable bolts (RB's) in 2001 and I immediately recognized…read moretheir utility in establishing rock climbs. RB's are an absolute necessity when doing first ascents. I've taken many lead falls on them and never once has an RB pull out of the rock. I have 100% confidence in their RB's. Over the years, Climb Tech has honed the RB's design, making them more user friendly and even more bombproof. Also, Climb Tech is the only company that has responded directly to the needs of route equippers worldwide. Climb Tech is one stop shop if you're looking to bolt a new line. For establishing big walls to overhanging sport routes, Climb Tech's products have proved indispensable. Other Climb Tech products I've tried include permadraws, chain draws, chain anchors, adjustable aiders, etriers, bolt hangers, and quickdraws. All of Climb Tech's products are top notch and of the highest quality. The customer service at Climb Tech is as good as it gets. The employees are rock climbers, so they understand the specific needs of climbers. Finally, Climb Tech is locally owned and operated in Austin, Texas! Buy local!

Climbtech is a great company that makes bomber gear that is well priced and they have good customer…read moreservice to boot! I have used their permadraws in the south austin gym as well as out at reimers and I can tell that they are made with amazing quality and will last many years to come. I do kind of wish that they would have a store front for their gear so I can feel and see the difference between everything they have to offer. In this modern day of a digital world and internet ordering, it's still nice to be able to walk into a store, see/ feel what you're about to purchase, and walk out with the product in hand.

Visited while on a day trip to Austin! It was a nice store, but was hoping for something unique to…read morethe location as it's the "flagship" store such as a hat or T-shirt that was only available there. Everything there was something I could buy online or at a store back home. Parking was annoying, as it was paid street parking or you could get your parking comp'd at the hotel next door if you made a purchase at the yet store. There was a bar at the front/outside portion of the entrance where some patrons were purchasing beverages and hanging out on the deck. To me it was a little random, since the parking situation sucked and the view wasn't anything special besides the busy street. They had cool displays and a wide selection to shop from. They also had a customization area for yeti water bottles/tumblers. We left empty handed, but they do have large bathrooms for patron use which is a plus. I do love my Yeti products, but this experience was a little disappointing.

The Yeti store is cool! I visited over the summer for the Mush pop up and loved seeing how they…read moretransformed the space for the pop up! They had people in giant coolers doing cold plunges, free coffee outside, ice sculptures, a band playing, oysters, etc! It was awesome. That was my first time browsing the store. I took my fiance recently to check it out and pick up a couple Christmas gifts. You can customize almost anything right on the screen and then wait for it or go back to pick it up. The wait time was 3 hours, so we went back the next day. They have a bar on the patio so I imagine those people having drinks were probably waiting for their orders. Friendly customer service, and clean and organized store.