Moontower Bicycle

Trek Bicycle on S. Lamar, just South of Lady Bird Lake formerly known as Town Lake, has superior…read moreservice. Full stop! It has been a while since I have been in a store where every store associate is super helpful and go out of their way to extend next level service. When I was an avid cyclist, Trek Bicycle was known as Austin's most dependable and all-around bike shop with a wide range of cyclist customers. I went into Trek for a two-fold purpose: 1) buy new bike shoes and 2) inquire regarding the status of my bike tires that have been seating in the garage for years (new tires or new tubes). When you walk into the store, you are met with a sea of bicycles...every color and style imaginable. Fortunately, I do not need a new bicycle because mine is in good shape. So, first, I inquire about my tires. The repair specialist was so super helpful, and he assured me that my tires might be ok. He suggested bringing the tires into the bike shop so he could inspect them. Next, I headed over to the bike shoe area, which is small but importantly they were having a sale. I snagged some $120 bike shoes for $30...score!!! Also, the sales associate offered to order me some insoles since they were out in my size. Super kind... The store sells a wide range of Trek bikes, including road, mountain, hybrid, and electric models, along with associated accessories and gear. The sales associates are top notch - super knowledgeable and not high-pressure sales folks. Also, the bike shop is known for its bike rentals, especially for visitors wanting to explore nearby Lady Bird Lake trail or nearby neighborhoods. Next visit tire inspection...

5/5 experience both in sales purchase and post sales support. The entire team here was helpful in…read moreanswering questions and making sure I got the right bike and tire combo for what I wanted. Absolutely no pressure in sales and when you're spending $2k on a bicycle you want to feel like you're not being pressured to buy but being helped to purchase the right bike for you. Can't recommend the team here enough! Post purchase I came back in to get some adjustments and advice and the team was more than willing to take time to help adjust seat height and hood angle to get the right comfort fit. I was cross shopping a Canyon brand bike but you just can't put a price on having a brick and mortar to turn to for post purchase support and service. Highly recommend this store and Trek!

Barton Springs Bike Rental & Tours

(376 reviews)

Took an e-bike tour today with Toby! What a Great time…read more Terrific route and Austin facts. Great guy! Even his recommendation for Matt's El Rancho for dinner was the bomb! Five Stars for sure!

Great place to rent bikes! The guy behind the counter gave…read moreus all the info we needed & helped us get in & out quickly. It had a small town & mom & pop feel! They rent a wide variety of bikes including beach cruisers, hybrid bikes, mountain bikes, road bikes, tandem bikes, and electric bikes. They also offer tag along bikes, kids' bikes, and accessories like trailers and kids' seats. Prices seemed great, too!

Clown Dog Bikes

(179 reviews)

Poor communication and didn't actually do the thing I payed for. I asked for a new tube in one of…read moremy tires and came back the next day as agreed, but they did not start the replacement. Now two months later the tire I asked to be replaced deflates much quicker than the "older" tube.

I've been into the store several times over the years for bike issues for my old road bike and now…read morefor my new road bike as well as my husband's bikes. They tuned my road bike a few years ago for a triathlon and did a great job. I recently got a new bike and was very excited to ride it but wanted to do a safety bike check first. They were busy and so was everyone else so I ended up going to another store that was able to squeeze me in for a bike check for $100. This other store did a fine job checking my bike but my shifters were still messed up when I rode it. Obviously my fault for being impatient. This other store was going to charge me another $60-$90 to fix the shifters and another $200-$300 for new tires, including installation. So I ended up going back to Clown dog - and should've waited and gone there instead to begin with. They did a great job consulting me on tire options and have access to order a variety of tires and it cost me only a fraction for installation and to tune my shifters. Solid. I'm a happy customer and they have become our go to store for all of our bike needs. This place is a gem.

Bicycle House

4.6

(20 reviews)

I took my bike in for a tube replacement on the back wheel because my usual shop didn't have the…read moretube I needed. My bike has a flip-flop hub, and I brought it in set up as a freewheel. I waited at the shop while the work was being done, and when the bike was returned to me, the wheel had been installed on the fixed-gear side. Unfortunately, I didn't notice the change before riding. While going downhill, I stopped pedaling expecting to coast, only to discover the bike was now in fixed gear. I lost control and crashed and got scraped up. I returned to the shop and explained what had happened. They flipped the wheel and barely uttered "Sorry about that," and I was sent on my way. While I was there the first time, another customer also brought in a wheel that had been mounted improperly. I would be cautious about having work performed here.

They were quick and knowledgeable. They found an easy fix for a problem with me SRAM Force not…read morepairing.

Mellow Johnny's Bike Shop

3.9

(267 reviews)

5.14.2024. When I told my cycling crew I was visiting Austin, they told me I had to visit Lance's…read morebike shop. We stopped in on a random Tuesday evening. Mellow Johnny's was cool, modern & bright. This full service bike shop has quite literally everything you need. My friend bought energy supplements for a non-cycling event. Additionally, the staff was polite & answered all of my questions. Mellow Johnny's has a nice selection of bikes for sale , apparel, & other supplies. They were sold out of the more common sizes on the discount rack. However, I was pleased with my purchase. Prices are in line with what I pay in the Washington DC area. I would've rented a bike & jumped on a group ride if I felt better. Welp until next time!!

I just had my bike stolen and called in to see about purchasing a new Trek bike because I always…read moreshop local first and I drive by the shop almost every day. I let the sales person know the model and size I wanted and let him know I was interested in accessories, as well. He was terse and seemed irritated I called as he informed me that it wouldn't arrive until October (this is June). {2020} I asked if I could get it any sooner or if I needed to preorder. He, in a very frustrated tone and manner, told me that I could call other stores around the country and see if they would be willing to ship it to me. I tried to explain that I was asking so that I could find out the procedure to buy and was trying to find out if I needed to pay for it in advance or pre-order it. After he let me know I wouldn't need to pre-pay; I started to ask another question with the intention of seeing if he had suggestions on other bikes that might work for me. When he interrupted me again with frustration in his voice, I hung up on him. Maybe he misunderstood the phrase "Keep Austin Weird" as "Keep Austin Wired". I'm guessing there are no commission sales. Either way, I'm pretty certain I can locate the model I am looking for elsewhere... Even if it's in October, another city, or an online retailer. Update: {2025} I ended up calling a store in San Marcos next. They were amazing and I ended up buying several bikes from them over the next 5 years, whil sending all my friends from Austin to them. I was talked into going to Mellow Johnnies a few months back to get some supplies to help a friend with his bike. At least they maintained some consistency, their service was terrible. Whether you are a noob or an experienced rider, I'd find another shop.

Bike Farm

4.1

(167 reviews)

We stopped in Bike Farm for a bike helmet. The staff are super friendly and offered great insights…read moreinto the differences between various helmet styles. Prices are fair and I love that we can shop locally!

The bike farm on burner is the place to go for everything bike related. I was there to get some…read morework done at the shop. The guys are so knowledgeable and love their jobs you can tell. I have had a few items worked on for my cruiser and mtn bike and these guys always have what I need and always get the work done super quick. The store has an amazing selection of new and used bikes so if your shopping stop by and check them out. The prices seem super fair at least for repair work. It's easy to access and maybe even have a cool beverage at Ginny's after you drop off or pick up your bike !!

East Side Pedal Pushers

4.5

(151 reviews)

Couldn't get my pedals free for the life of me. Stripped several Alan wrench sets. This place had…read moreme in and out in minutes. Great staff. Super friendly. Will for sure be back when it's time for a tune up

Nice friendly service! We stopped by to check out tricycles which they didn't have but a great…read morelocal resource for bikes. Nice outdoor space with a few parking spots. We didn't shop so not sure if the value is great! Definitely check it out if you're in the market for new and used bikes or parts.

ATX Bikes

4.5

(119 reviews)

Exceptional service and knowledgeable staff! Wow! So glad they are as fast and efficient as they…read moreare - takes the dread out of having to get bike repairs. All of the staff members are helpful and kind. They are friendly and always willing to answer questions and go above and beyond. This is my go-to bike shop from now on.

The guys over at ATX bikes helped me build this rocket ship from the ground up. Walked me through…read morethe whole process and explained everything to me. When I messed up an order, they reached out to their giant contact immediately to get it resolved!

The Peddler Bike Shop

4.4

(222 reviews)

These folks are still rocking and ruling! I just got my brakes repaired again and even on a…read moreSaturday they did the work in minutes while I waited. I can ride in comfort again!

I wish I could give a better review as these guys are my local bike shop. However , between the…read morealoof staff and music that is either aggressively loud metal or explicit rap I just can't do it. I come here for an emergency part or repair and get out as quickly as I can.

Austin Bike Tours & Rentals

4.7

(144 reviews)

The best bike tour I've ever taken. Personable, accommodating, informative, gracious, everything…read moreyou could ask for. Today I learned a lot about Austin, but mostly I enjoy the conversation and the ride. Beautiful city. Looking forward to seeing more.

The only place I'll be renting bicycles from in ATX. If you have friends and family in town and out…read moreof ideas, either rent bikes OR go on one of the tours they offer. I loved that we were able to just walk in when they opened to grab our bikes. Within minutes, we were on our way. My boyfriend and I rented bikes to ride the Walnut Trail. Prices are really good and include a helmet and lock. The bikes are in great shape and the owner of the shop, Adam, has great recommendations on trails/routes if you're unfamiliar with the area. He was really kind, helpful, and meticulous when making sure our bikes for us perfectly! Can't wait until my parents come into town, so I can take them on a bike and brew tour. They also offer short term and longer term rentals.

Magic Pest and Lawn

4.9

(816 reviews)

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

Blue Dragon Plumbing

4.9

(530 reviews)

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I'm super grateful to Gilbert and Blue Dragon Plumbing for a job well done and for being so…read moreresponsive and personable. He didn't once try to upsell me and give me services I didn't need; the upselling and price gouging is a major problem I've run into with other companies trying to cover their overhead. Gilbert was cost-competitive, honest, professional, and when I needed follow-up assistance he came straight away to get things sorted for me. As a female homeowner, I look for professionals I can trust; I trust Gilbert/Blue Dragon Plumbing and will absolutely call them again in the future. Thank you!!

A-Tex Pest Management

(525 reviews)

I've had a great experience with Atex and highly recommend their annual subscription service. Over…read morethe past several visits, Doug G, Carlos R, and Jeffrey R have each come to my home for either quarterly maintenance or targeted treatments, and they've all been professional, knowledgeable, and friendly. One thing I really appreciated was that they identified a honey bee colony on my property. Instead of simply treating it, they let me know so I could have the bees safely rehomed before they started producing honey inside my walls. That level of care and attention really stood out. The quarterly exterior treatments have been well worth it for me. Wasps and ants are a recurring issue around my home, so keeping up with regular service has made a big difference. If I have a specific problem between visits, like a wasp nest, they're quick to come out and take care of it. Most of what I need is included in the annual service. Mosquito treatment is an additional charge, but that's separate from the standard plan. I also appreciate that they don't push unnecessary interior treatments when there aren't any issues. Their pricing is competitive, and their payment and scheduling system is excellent. It's easy to manage appointments, and they're very responsive by text whenever I have a question or need service. Overall, I've been very happy with Atex and would definitely recommend them.

Daniel was wonderful! He tried to chase the rat out of the garage but the little bugger was hiding…read more Daniel set two traps, and lo and behold the rat was caught! He figured out that the garage doors had small openings where critters can get in, so those will be sealed up when techinicians arrive this morning. He then went the extra mile to measure everything and give us a bid on termite control. You guys are the best!

Peace Frog Specialty Cleaning

(739 reviews)

Earlier this week I booked Peace Frog to come clean my carpets and it was a great experience…read more Jorrel performed our service and he was extremely professional with great attention to detail. He cleaned two rooms, a hallway, and stairs and was in and out in 1.5 hours! He took great care with our home, protected our walls/corners well, and was so friendly with our pets! I feel like the pricing was transparent and very fair (we didn't exceed the minimum until adding stairs!) The scheduling communication was also excellent and was very professional over email with accurate quotes and invoices. I'd absolutely pick Peace Frog again!

We have always had excellent service with Peace Frog. The appointment was easy to schedule, they…read morelet you know when they are on thier way, which is great! The techs are always friendly, profeesional and respectful of our home. I also like to keep my dollars with locally owned companies. They appreciate thier customers, which is why we continue to use them. Thanks Peace Frog!

ATX Junk-A-Haulics

5.0

(357 reviews)

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

Michael A Laundromat

4.9

(322 reviews)

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

Best laundromat option in the area, hands down. No frills and small, but the machines work and it's…read moreclean inside. They also offer wash & fold services which I used for my heavyweight comforter set and it was only $25! Well worth the saving on time and hassle. Owner is very responsive and kind.

Apex Heating & Air Conditioning

4.7

(298 reviews)

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

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