1. Texas Best Floors

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Arlington, TX

Texas Best Floors

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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Carpet binding

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3 years ago

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CC Carpet

CC Carpet

(15 reviews)

Carpet was installed well and for a good price. The problem is with the courtesy furniture moving…read more The 2 carpet guys banged up a doorway moving furniture and our bed fell apart when my husband sat on it. He fixed it, so we let it go. Unfortunately, when retrieving a toy from under our nice desk, I saw that the back leg of my desk was broken. This must have happened when the installers moved the furniture. I called and left a message with CC. To their credit, a customer service rep called me the next morning; however, I was told they are not responsible for damages and "accidents happen." She said she would pass on the problem to a manager to address. It has now been over one week and I have heard nothing else. This is poor follow through! In summary, I only recommend this company if you have no furniture to move or move it all yourself. Offering to move furniture out of the way as a courtesy is pointless if it gets damaged and they then claim no responsibility. I wanted to update this review: CC Carpet was slow to respond and required multiple phone calls, but they eventually agreed to send out someone to fix the broken desk leg.

THE EXPERIENCE WITH CC CARPET HAS BEEN A NIGHTMARE !!!!!…read more I spent $6000 on a new floor from cc carpet. After about six months, a lot of the floor panels started coming up. Cc carpet was battling with the installer and the manufacture for about four months, and to this day, nothing has been done! I would highly recommend that you do not use the cc carpet because we still have not heard a word from them to this day. I've called them many times, and they always have some excuse on why they are doing absolutely nothing. Do not use this company!!!

Texas Best Floors - flooring - Updated October 2026

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