We highly recommend The Floor Hut. We got our wood flooring there a few years ago, and recently got…read moreour new carpeting there. Both experiences were exceptional. We had shopped around for carpet (NFM, Peeks, HomeDepot, Lowes etc) and no one had comparable options or service. Creswell, the owner, was knowledgeable, patient and extremely helpful and easy to work with. He has an installation crew that were also great. (Do not underestimate the value of a good install crew!!) We could not be happier with the service and the products we purchased from The Floor Hut.

There are plenty of flooring stores and installers in the Collin Co and Plano area. You can choose…read morea better contractor than than this business for your flooring needs Initially, it was a good experience but when the install was not done correctly there was no management in sight and no attempt at restitution. Instead we were told 'we will like it as it is' and our contact went dark after repeated attempts to get in touch with the ownership.

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

Absolutely top notch service and high quality work! The price quote was detailed and fair. When…read morewe needed more immediate scheduling, they juggled and made it happen for us so we could list our home quickly. The craftsmanship was second to none and the technicians were courteous and knowledgeable. Our tile looks WAY more amazing than we even imagined it could look! What more could you ask for?

Wow is all I can say. We have travertine floors, and haven't maintained them like they should…read morebe..especially in a high traffic area. Dave's team was friendly and knowledgeable. They did a great job preparing the surrounding floors to protect them, and worked fast. My dingy travertine and grout looks new again, and it's almost 10 years old. Picture below is of my LIGHT grout I haven't seen in years. Thank you!!

This is the second time I have use Waggoner Carpets. Both times, Don has assisted and advised me…read morewith my carpeting purchases. He has been here forever and I hope he always is. The company is excellent in everything they do and the quality is second to none. Man, am I lucky!

My go to for all my flooring needs. Widened door in bathroom so had to replace flooring. They…read moreinstalled a heated floor and also new flooring in guest bath. Asked about carpet in living room and they had a remnant that was perfect size and color--such a good price I basically pid just for the install! Lastly, found water damage to wood floor in living room. They replaced the flooring with boards I had and even though more than 15 years old, I can't tell the new from the old. Install is seamless! Don't let anyone else do your floors--they are family owned and treat each customer with respect. They offer a full range to meet any budget and have creative ideas! Thanks Ray and Don! I'm loving my floors!

Dr. Floor gave us the option to buff and refinish our engineered hardwood flooring that was…read morescratched and peeling . And quality vinyl plank floor flooring overlay . We did a complete overlay. They went above and beyond to make us happy they put quarter round molding and painted all the trim. We will use them again .

Ben the owner is nice until the job goes wrong. He will not stand behind his work. Hires cheap,…read moreunskilled third party workers. He knows nothing about floors personally. He is just a middleman who will ghost you the moment something goes wrong.

Vintage Floors did my flooring about a month ago and is one of the best services I have ever had…read morethey got it done in 2 days and had amazing service I 100% recommend!

From the moment I entered the doors at Vintage Floors, I received professional and knowledgeable…read moreservice. Gary was delightful to work with. Installation was thorough. Highly recommend this store!

These guys just did a fantastic job. In and out in two days and my epoxy garage floor is…read moreincredible. Highly recommend. Tom W

David did an excellent job on my garage floor. He communicated well and went above and beyond on…read morecustomer service. The floor look amazing! I highly recommend.