1. Texas Appliance

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    Hurst, TX

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    Texas Appliance

    2.3 (43 reviews)
    Closed • 9:00 am - 6:00 pm

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    Jessica G.

    Horrible customer service- they do not honor their purchases online. A year ago I bought a blaze outdoor mini refrigerator for almost $2,000 along with an entire kitchen of appliances. A year later my outdoor refrigerator goes out. The appliance store says the circuit replacement will cost more than a new refrigerator. I go online and buy a new refrigerator and now they refuse to honor my purchase, stating the price was incorrect online. They said they could give me a comparable refrigerator and then never called me back. I called and emailed several times with no response. DO NOT TRUST This company!! I have given them over a month to remediate this situation with no solution.

    Lauren N.

    Even though we came here for the top chef competition, I was blown away by the store's set up. I am currently in talks with builders for our new home and the kitchens they have set up here are amazing. I was able to see various products from all my favorites- like Viking and Jenn Air. I had a idea of my perfect kitchen and this place helped me conceptualize it. I can't wait to come back.

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    10 years ago

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    10 years ago

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    11 years ago

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    Page 2 of 2

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    Review Highlights - Texas Appliance

    “Also, we have been comparing prices for quite some time and Tx Appliance was competitive.”

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    Conn's HomePlus - Staircase missing pieces

    Conn's HomePlus

    1.2(79 reviews)
    1.3 mi
    •$$$

    I completed an online credit app and soon received a call telling me I was approved. The lady on…read morethe phone was pretty aggressive about having me visit their store. I declined to set an appointment at the time. I did visit the Hurst store today about an electric range. I found the exact same range on the Home Depot website at a much lower price. Since I saw that Conns had a lowest price guarantee, I brought a printout to see if they would honor their pricing guarantee. The sales guy reminded me of a used car salesman at a low end car lot. No product knowledge evident here. He confirmed my credit line but with a different amount that the original lady I spoke to last week. After some back and forth with his manager (just like a car lot), he told me that he could honor the lower price. He tried to get me to pay the listed price and said that I could come back within 30 days for an extra 10% of the price difference (about $9). I guess he gets a better commission if he does not have to honor the price guarantee. I then asked about how I would make payments on the credit account. Their accounting system is straight out of the 1980's. Mailing a check or bringing a check to their store are their preferred methods. No internet payments here. I then asked about their free delivery. It's only free if I pay for it first and then mail in a rebate form. Since this rebate game often results in lost or misplaced forms, I don't care for this nonsense. Overall, Conns is like a low end car lot. I took my business elsewhere.

    absolutely horrible!!! I ordered a tv online on June 14th and here it is July 11th and I still have…read moreyet receive my tv. It was suppose to be delivered 8 times already and no one has any reason as to why I haven't received my order. I have called numerous times and not one person has been helpful, nor has even been able to get me on the phone with a supervisor.i sat on the phone for an hour today trying to cancel my order and they cant seem to wvwn do that correctly. DO NOT USE CONNS FOR ANYTHING! no one seems to know how to get anything handled.

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    Conn's HomePlus - He wouldn't come up front when i had to return from the Arlington Store that I found had 1 in stock.

    He wouldn't come up front when i had to return from the Arlington Store that I found had 1 in stock.

    Conn's HomePlus - He didn't help AT ALL BUT LIED to get me out of the store because he didn't have answers.

    He didn't help AT ALL BUT LIED to get me out of the store because he didn't have answers.

    Conn's HomePlus - My life now, spending on hold with Conn's who refuses to fix this issue or refund me

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    My life now, spending on hold with Conn's who refuses to fix this issue or refund me

    Texas Appliance - appliances - Updated October 2026

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