Within 2 days of delivery, the washer started acting up with the LEDs spazzing out and controls unresponsive. Tony held true to his 30 day warranty and was out within a day with same-model replacement (actually one that looked a little better).
Day 40, there's a puddle of water forming under the washer. None of the hoses are leaking. Texted Tony as this being the second issue and just outside his warranty period, felt that something should be done here. NO RESPONSE (and by the way a month has elapsed since this happened so the "family emergency" excuse wouldn't apply as I've still not received a response).
If I had to pay someone to look at this, it would be at least $200, in which case, I could've just bought a new washer. Fortunately, I am handy, watched a bunch of youtube videos, and followed the water to determine that the internal valve that regulates water flow had failed. This was a $20 part on amazon, but had to wait a few days for delivery. All in all, I was without a washer for a week due to this.
Other impressions: OK prices for used W/D and used/banged up refrigerators. Wife & I were moving into a house with a little one so not having these things right away wasn't an option and neither was paying retail for brand new.
If I had the time, I would've scoped out estate sales and such to find my own deals to cut out the middle man.
Delivery was on time and they seemed to be rather efficient at moving large appliances through tight places so I was happy that doors and walls weren't getting banged up. read more