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Master Supply Source

5.0 (3 reviews)
Closed • Closed

Services - Master Supply Source

Appliance repair

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Creative Design & Build

Creative Design & Build

(2 reviews)

North Dallas

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

Innovations Touch - Kitchen Remodeling

Innovations Touch

(49 reviews)

North Dallas

When hiring a contractor, I have a criteria: good communication/expectation setting, honesty,…read morefairness in price, efficiency, and ownership/quality of the work. As a homeowner, it's been surprisingly hard to find contractors that meet my criteria, but Innovations Touch met them all! Although I have larger projects planned in mind, I hired them for some smaller projects to see how they'd do, especially after hearing horror stories of larger renovation projects being handled poorly. My townhouse was built in 1981 and needed some repairs. Innovations Touch installed a custom guard rail at the attic hatch, installed some new window screens, fixed the catwalk in the attic, did some window siding and wall repairs and completed some behind-the-walls plumbing work. During the whole process, they set expectations well, did a great, detailed job of the work, exceeded my expectations, was fair in price relative to the quality of the work and expediency, and even cleared up a slight miscommunication we had very professionally with no ego or attitude. I was very impressed. Given they literally met all of my criteria, I trust them completely now and it feels good to have an "I know a contractor guy" for renovations for myself and others now. I'm still building my "rolodex" for home repairs, renovations, and HVAC, but glad I'm taking one big one off my list.

Allan and his team delivered on all work scheduled. As all construction projects, things come up…read moreand get addressed as we go. Overall good experience and will be working with him again in the future

Expo Home Improvement - Horizontal Subway Tile Shower Design

Expo Home Improvement

(84 reviews)

Farmer's Branch

Wow! From Athanas the sales rep, who was just as cute as can be to the install within a week with…read moreCal and Charles was so smooth!!!! I wish I would have spent the extra money for a wand type shower head and extra shelves, per se. So obviously I was not given a hard sales approach, it was Amazing dealing with Expo Home Improvement!!!! Oh, and Jameson kept me informed from start to finish!!! Cal and Charles showed up at 8:00am ready to work!!!! They covered all my furniture in the bedroom next to the shower install and covered my floors. I am amazed at how beautiful the job turned out and much bigger my bathroom feels!!!!!

I would give ZERO stars if it were possible. I arranged an appointment while attending the State…read moreFair. It was scheduled for Monday at 6:00 PM, and I received a call after my appointment time informing me that the representative was experiencing car trouble and would be delayed. Subsequently, I received another call indicating that he would not be able to attend, and I was required to reschedule. Therefore, I rescheduled for Tuesday at the same time, this time with a different representative. At 5:52 PM, I received a call stating that the other representative had a flat tire and that I needed to reschedule once more. NOT ON YOUR LIFE! If they cannot even attend for a consultation and estimate, I have serious doubts about their reliability in completing the job. DO NOT waste your time!!! "I would go as far as to say their positive reviews are written internally."

Daltile, Marazzi Showroom & Design Studio

Daltile, Marazzi Showroom & Design Studio

(15 reviews)

Obviously the competition is trying to adversely affect the premier tile and slab showroom in…read moreDallas. I went everywhere in my quest for two gorgeous bathroom renovations; Daltile is the best place in Dallas period! Their selection is vast and has everything you'd want and more! The hardest part~choosing. If I had it to do over, I'd start with Daltile! If you ever sewed you'd realize that to create a bathroom with remnants that don't match (you can guess who I'm referring to); Why? Daltile has affordable elegance for whatever type surface you dream of!!

David Callaway from Dal-Tile at this location sent me a fraudulent check for some musical equipment…read moreI posted online. He then pressured me to refund him the amount, which I did trustingly. Then the checked bounced of course. I filed reports with the Police, UPS and my bank, as well as contacted Dal-Tile to help investigate. Despite the obvious paper trail this scammer left, Dal-Tile accused me of the scamming them. I feel victimized twice from them. Never do business with this company. They won't even investigate if their UPS account was hacked by someone, which leads me to believe that they are aware of it and protecting the person. They are thieves. I'm so angry still. Wish someone would help me. So I'm out $1750 and learned a few lessons but hope someone else is not impacted by them as well. What can I do?. If I could give negative stars I would. Please don't support this business. No integrity.

Allied Gallery Dallas - Our Syncron Structured Panel Lines showcases textured panels with a diverse and encompassing range of realistic and highly popular decorativ

Allied Gallery Dallas

(34 reviews)

$$

Was told 3 times now that I would receive a call back from sales on purchase more material from my…read morehouse. Dr Horton specified to use this place and they have failed to call me back. Contacting the builder to let them know the outcome. Wasted so much of my time having me wait around for a call back. Sloppy business ethics. Why have a sales team if they don't do there job. Crazy right

4 stars to the people that work in the store -- shoutout to addie, who has helped us through the…read moreentire process of picking and ordering everything 2 stars to the cabinet company (Stephanie) that doesn't know anything about their product and measures completely wrong. We would ask specific questions about the cabinets and she could not answer. It was a waste of time. They measured our microwave wrong so we do not have a flush microwave. We needed pull out drawers she did not know any info about cost, pricing, or options. Every questions we asked she would smile and say I don't know. 1 Star to the men that came to install 4 hours late, rescheduled twice, showed up to install and basically said they didn't want to work and would come back tomorrow after we waited for them all day. He said he didn't have his tools at 4:30 after working all day and would come back tomorrow. Also said he didn't have the plans of the kitchen after it had been 2 months in waiting. 5 stars to the countertop product, knowledge of product (addie), and results.

Master Supply Source - homeappliancerepair - Updated May 2026

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