Raymond went above and beyond to help me solve the problem I was experiencing with my previous tile…read moreinstallation! So grateful!

Floor and Decor is good. what I did learn is the corporate policies are not consumer friendly…read more Be careful because they don't appear to have long standing relationships, and tend to "discontinue" products quickly. So, in the event you have a catastrophic even, likely you will have to change because you will not be able to duplicate your choice. i had that issue, wayer damage, and to keep from starting all over, I wanted to only replace what was damaged to keep what i have and love. Chewy, Annabelle and Chris at the Mansfield Tx store were amazing, very helpful and tried to do what was within their job descriptions to help but, F&D policies, process and procedure are not consumer friendly, not consistent with what is stated, promoted on their website consistentl. To make a king story short, they found the "discontinued" flooring in three (3) different states, $450.00 for the flooring, and shipped BECAUSE THEY DON'T SHIP... charged $450 per store for over $1,200.00 for Shipping. Highway robbery and raping their customer. I ONLY did so to save time. However, I still need flooring for four (4) other rooms and F&D manager would rather loose money, approximately $2,000 or more in sales, than expense the freight. Hell, they didn't bother to send the product back to main warehouse to ship to a store. Want that money... bottom line, they lost money. The store manager wasnof no help, so he can keep working hard and if I were you, be careful and spend your money wisely... else where.

How have I never heard of this place?…read more I came in search of a pedestal sink that I had been unable to locate at the big box stores. Walked right in to this unassuming warehouse off Harry Hines and found just what I was looking for. They also have lots of cabinets, doors, and vanities. Be sure to check them out if you're planning any major remodeling work.

We were planning a complete kitchen remodel for a house we were purchasing and needed all new…read moreappliances. Owner Jeff Jones patiently and diligently worked with us to the get the best possible package for our budget, taking all the manufacturers' rebate programs into consideration. We really appreciated the thoroughness and attention to detail. Pleased with the price. Great experience.

From the owner: Family owned and operated Kitchen Kings is Dallas's best kept secret! We have over 200 years of…read moreexperience within our walls and are now accepting new customers! We sell Bosch, Thermador, Sub Zero, Wolf, KitchenAid and most other brands. You can find us just outside of Dallas on Royal Lane. Call today for all your appliance needs!

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

We couldn't be happier with our experience with Allan and his team at Innovations Touch. They found…read morethe matching quartz we were looking for, fabricated it exactly to my specs, and did a beautiful job installing our new beveled quartz cabinet tops. Allan was great to work with from beginning to end. He worked with me on everything, the timing was great, and his price was better than any of the other bids I received. It was just an easy, pleasant experience all around. My wife and I absolutely love how it turned out. Take a look at the before-and-after pictures--the first shows the temporary plywood tops we had been living with, and the second shows what a difference the new quartz made! Great work, great value, and great people to work with. We'd definitely use Innovations Touch again and highly recommend them.

Alan who owns this business was extremely rude, cussed me out when I called multiple times to see…read moreif he's coming to finish the job insurance paid for after we had a water heater leak. He then after being paid never came back to finish the job, and I had to hire someone else to finish his work.

Wow! From Athanas the sales rep, who was just as cute as can be to the install within a week with…read moreCal and Charles was so smooth!!!! I wish I would have spent the extra money for a wand type shower head and extra shelves, per se. So obviously I was not given a hard sales approach, it was Amazing dealing with Expo Home Improvement!!!! Oh, and Jameson kept me informed from start to finish!!! Cal and Charles showed up at 8:00am ready to work!!!! They covered all my furniture in the bedroom next to the shower install and covered my floors. I am amazed at how beautiful the job turned out and much bigger my bathroom feels!!!!!

I would give ZERO stars if it were possible. I arranged an appointment while attending the State…read moreFair. It was scheduled for Monday at 6:00 PM, and I received a call after my appointment time informing me that the representative was experiencing car trouble and would be delayed. Subsequently, I received another call indicating that he would not be able to attend, and I was required to reschedule. Therefore, I rescheduled for Tuesday at the same time, this time with a different representative. At 5:52 PM, I received a call stating that the other representative had a flat tire and that I needed to reschedule once more. NOT ON YOUR LIFE! If they cannot even attend for a consultation and estimate, I have serious doubts about their reliability in completing the job. DO NOT waste your time!!! "I would go as far as to say their positive reviews are written internally."

David Callaway from Dal-Tile at this location sent me a fraudulent check for some musical equipment…read moreI posted online. He then pressured me to refund him the amount, which I did trustingly. Then the checked bounced of course. I filed reports with the Police, UPS and my bank, as well as contacted Dal-Tile to help investigate. Despite the obvious paper trail this scammer left, Dal-Tile accused me of the scamming them. I feel victimized twice from them. Never do business with this company. They won't even investigate if their UPS account was hacked by someone, which leads me to believe that they are aware of it and protecting the person. They are thieves. I'm so angry still. Wish someone would help me. So I'm out $1750 and learned a few lessons but hope someone else is not impacted by them as well. What can I do?. If I could give negative stars I would. Please don't support this business. No integrity.

Obviously the competition is trying to adversely affect the premier tile and slab showroom in…read moreDallas. I went everywhere in my quest for two gorgeous bathroom renovations; Daltile is the best place in Dallas period! Their selection is vast and has everything you'd want and more! The hardest part~choosing. If I had it to do over, I'd start with Daltile! If you ever sewed you'd realize that to create a bathroom with remnants that don't match (you can guess who I'm referring to); Why? Daltile has affordable elegance for whatever type surface you dream of!!

This is in regards to the Steppington Dr. location. I waited until the 5th ball drop to leave this…read morereview, but these salespeople are really bad. Your voicemails/emails get ignored. When you finally get them on the phone they will tell you that they were slammed with showroom customers, as if YOU'RE NOT ALSO A CUSTOMER. I shipped to a CA location and my grout order was busted. They resent a new bag, but it was in the wrong color. Decided to just call and order several new bags myself and was told it would be two days and three weeks later it never arrived. Lost my tiling crew to another job because of this. These people do not care. Lots of excuses. So, if you're not staring them in the face in person, don't expect ANY customer service. I worked with Raschene until she just stopped responding to me (she was extremely difficult to work with), then I attempted to get Terri's help to just get me a tracking number, and I might be waiting an eternity until everyone is not busy with "customers" to help me...a customer.

Yessica did a great job in helping us select the kitchen countertop and flooring. She kept us…read moreposted with the status during the delays with the material due to COVID. Excellent product and service from Porcelanosa.

Was told 3 times now that I would receive a call back from sales on purchase more material from my…read morehouse. Dr Horton specified to use this place and they have failed to call me back. Contacting the builder to let them know the outcome. Wasted so much of my time having me wait around for a call back. Sloppy business ethics. Why have a sales team if they don't do there job. Crazy right

4 stars to the people that work in the store -- shoutout to addie, who has helped us through the…read moreentire process of picking and ordering everything 2 stars to the cabinet company (Stephanie) that doesn't know anything about their product and measures completely wrong. We would ask specific questions about the cabinets and she could not answer. It was a waste of time. They measured our microwave wrong so we do not have a flush microwave. We needed pull out drawers she did not know any info about cost, pricing, or options. Every questions we asked she would smile and say I don't know. 1 Star to the men that came to install 4 hours late, rescheduled twice, showed up to install and basically said they didn't want to work and would come back tomorrow after we waited for them all day. He said he didn't have his tools at 4:30 after working all day and would come back tomorrow. Also said he didn't have the plans of the kitchen after it had been 2 months in waiting. 5 stars to the countertop product, knowledge of product (addie), and results.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

Prompt and knowledgeable -- great service in finding the culprit behind my dishwasher not starting…read more(small shard from one of my dishes in the impeller motor). Strongly recommend this repair provider!