Alberto was awesome!! He was so professional and he diagnosed and repaired our refrigerator…read morequickly. I will definitely keep his number and refer him to my friends and family.

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.

Zac was great! He was friendly, efficient and was helpful in explaining what the problem was. He…read morealso gave good recommendations of what products to use in the dishwasher.

I can't thank Lacrezha enough! She completely rearranged a technician's schedule to accommodate my…read moreclients. Her willingness to go above and beyond made a huge difference for my clients as they will be moving here from New Orleans. Thank you Lacrezha, for your outstanding services and for always putting our clients first!

Super disappointed I went to the subzero-wolf and cove website to find a service provider and C&W…read morewas listed so I set an appointment for a week later input my address and had it emailed and confirm my correct address. Then there system messed up my address so now they can't come out for 2 weeks and I took the day off from work to have this happen. Super disappointed

ordered a new ice maker with sound barrier to be installed…read more The installation crew came. -- installed it without the sound barrier -- it had a significant rattle It took a week for the "service" department to come out - they fixed the rattling, but shut it off because the installers left it with a leak under the unit 10 days later, the installation department was scheduled to come back out to fix the leak and install the sound barrier - installer came, late. but he showed up and fixed the unit (fingers crossed) techs are very nice, but don't expect things to be fixed quickly

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

A technician came out and analyzed the issue with my washing machine, which I already knew was the…read moreissue. I had watched videos on YouTube, had my manual and gone through the steps to figure out the problem, so I did appreciate the correct diagnosis. After that it was downhill. He proceeded to lie about the cost of the part. He proceeds to tell me the part is over $100. It's not. On Amazon it's $17. He then tells me to place the part would cost $400. The washing machine cost $475. It's a GE top load. Why would you pay just as much to fix it as a new one would cost. When questioned about both, he had no response. It made me feel as though he saw a woman and was going to take advantage of the situation. If you are a woman, proceed with caution or do your research prior to calling them. I wasted $150. I bought the part for $17 and a friend installed it. My machine works fine.

Tyler and his team are fantastic. First, I'm extremely…read moreimpressed with how they communicate and keep you updated with schedules etc. The professional work that they provide is first class all the way.

Outstanding customer service, quick response, reasonable pricing. Our tech, Tyler, was…read more knowledgable, shared some tips, friendly and follow up was great and repairs were completed. I have found our new go-to Appliance Repair Company. If you're looking for an appliance repair, I highly recommend them. You won't be disappointed.

Spoke to Taylor and he gave me some great suggestions to try before coming out. He was very…read morehelpful. I'm going to try what he says and reach back out if the issue continues to happen.

I have had such a great experience with this company so far! The owner Taylor spent an hour on the…read morephone with me months ago when I was seeking advice about the struggles I was having with the companies my home warranty company kept sending out to repair my refrigerators, helping me understand why things might be happening and how to ask the right questions to try and get my issues resolved! It was such an amazing conversation that he didn't charge me a dime for that now 3 months later when I'm still having issues I called and asked him to come and check out what might be causing both of my refrigerators to still not work properly! He came and checked them out, put refrigerant in one of them had me order a temp sensor for the other one so we can monitor the temp over time and try to figure out if it's an issue with the technology. While I'm still waiting to see what if anything is majorly wrong with them I'm so thankful for the quick response time of him coming out so soon after I called(the next day), the time he spent helping me understand what all the problems could be and the fact that he has only charged me for a service call for each fridge which can be used as a credit towards whatever repair we wind up needing to make. Couldn't ask for a better experience with a company after battling for a year with my home warranty company that sent multiple repair people who didn't solve literally anything and in fact only made our problems worse. Highly recommend using this company for any issues you might be having with your appliances! It's worth the money to pay for someone who truly knows what they're doing and really cares about the results of their work and making sure the customer is satisfied!

I was very impressed with the service... It was easy to book him, and he was honest and…read morestraightforward with my options. He saved me money in the long run. He also diagnoses and repairs HVAC & split AC units -- in addition to all the usual home appliances (except for microwaves). I plan to have him look at my old HVAC unit in the near future. Right now the heating part is working, but the AC part has not been working. I'm looking forward to working with him again.

Timely response to all messages and all work completed to my total satisfaction. Kiryl provides…read morequality and value in his work .

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Amazing quality service on my fridge. Quick to arrive, diagnose the issue and recommend 2 repair…read moreoptions. Communication was very good. Returned quickly with the part and had us back and running in 45 min. Very meticulous and thorough on the clean up. I'd highly recommend Kyle for any future service.