I had a wonderful experience at Bethesda Vision, and I especially want to recognize Camelia…read moreBennette for her outstanding assistance. She is extremely knowledgeable about optician services, frames, insurance coverage, and lenses. She took the time to patiently answer all of my questions and helped me find the best options for my needs. Camelia is very personable, professional, and truly excellent at what she does. I am so grateful to have met her -- she genuinely made my day and turned the entire experience into such a positive one. Thank you again, Camelia, for your kindness, patience, and expertise!

My appointment, made one year in advance, was taken off the books because I did not respond to a…read morecall made two weeks in advance while I was traveling overseas. There was no text, which the option of pressing C to confirm, which is best practice in the field and no follow up call or text. I submitted all my paperwork a week in advance with that date of my appointment but that was not considered confirmation that I was coming. When I showed up, they told me I no longer had an appointment. There were seven people in the waiting room, all being kept waiting past their appointment. You can see what's happening BVC is so intent in squeezing dollars out of every day that it stacks people up, keeps them waiting as a matter of practice, and then cancels appointments when they have made more appointments than they can accommodate. Please look at other reviews. This is an arrogant, uncaring place.

Fast and efficient friendly service. Very thorough and confident eye exam. Highly recommend Dr…read moreLerner

I can't recommend this location enough . Everyone was very…read morehelpful and friendly, especially the frames retail staff! I only had to wait a few minutes for the doctor and she was very fun, quick and professional. I knew before I arrived that my insurance would only cover frames purchased at one of their (For Eyes) franchises in Washington DC, but the gentleman was happy to give me detailed recommendations for other branches, & even which staff to speak to. He even placed call for me, answered all my questions, & let me try on frames.

I like coming to this business for my wellness eye checks. On the days I visit, their lobby is…read morenever busy with a lot of patients, and their employees are always smiling and very helpful. I also like my doctor as well: Dr. Yecheskel, as to why I keep coming back each year. On a recent visit, I noticed they had a Coffee Bar with a board showing the choices they had. There was also a magazine stand if you want to select something to read. I am always on time when I visit, and they are usually ready for me when I get there. I have never had to wait long for my appointments and I certainly appreciate that.

Exams are professional and get five stars for that. Gave three stars because I had an issue. I…read morecalled three times and left voicemails asking for a return call. I also sent a text, but no response. Then the next day instead of calling me or responding to my text I received an email. I found that to be unprofessional.

I love Dr.Shooter! He's so kind :) I've been here for a couple appointments and besides minor…read morehiccups with my insurance it's been great.

The downtown Bethesda store optometrist, Dr. Shotor, gave me a very good and thorough eye exam. He…read morewas very good about answering all my questions. Also, the frame consultants Joe and Marjan were very helpful. In addition, manager Oscar gave me what I think was a very good price for 2 frames. Oscar worked especially hard to make sure I got the best price available. Lastly- Janelle was very knowledgeable / nice during my preliminary eye check.

My wife had an appointment to pick up her glasses. We were forced to wait 35 minutes while the…read moreslow-poke stuff served customers who came after us. She then discovered that her newly installed lenses had visible laser markings in the corner of the glasses. She'll have to go back a week later and hope for the best!

The folks at Voorthuis really understand what customer service is all about. I came in hoping to…read moreget help with glasses made somewhere else. The other optician didn't make the lenses correctly and didn't fit them in my existing frames correctly. Voorthuis checked them out for me, suggested what had to be done with the lenses and pointed out that the problem with the frames was a frequent issue with the line when it first came out. They got in touch with the manufacturer to get a warranty replacement for me. I then used their feedback to get the other optician to fix the lenses. Voorthuis did so much to help me even though I wasn't their customer initially. I am now. Thanks Voorthuis!

Large operation. But excellent care. I have one main doctor, Dr Schwartz but have seen another…read morerecently who was also excellent. And my wife as also seen two different eye doctors over the years. And we have never had a bad experience. The front desk is polite and attentive.

From the owner: Washington Eye Doctors is an independent eye care practice serving patients and their families in…read moreChevy Chase, MD. Their experienced staff of eye doctors and opticians provide thorough eye exams using advanced technology, offer prescription updates, a vast selection of eyewear, and precise eyeglasses or contact lenses fittings. They also specialize in dry eye disease treatment and myopia management. Schedule an appointment with Washington Eye Doctors for personable and professional eye doctors you can trust.

Super place, friendly service, easy to get appointments and they bill your insurance / eye plan…read moredirectly so it saves a lot of trouble. Great location in the heart of Bethesda too.

Everything about my visits to Dr. Weitz's office are pleasant-the staff, the great location, and…read morethe Doctor's demeanor. Each time I am called to use a machine it is wiped down (I hate that when they are gross!) and I never feel rushed out of there. The price is right too. And, if you are seeking an alternative to Lasik Dr. Weitz can fit you for Ortho-K lenses which I think it amazing. Conveniently located in the same building as For Eyes optical, you can easily browse through their wide selection of frames and get your glasses ordered all in one trip. The bottom line is, I trust Dr. Weitz with my eyes.

I visited the Bethesda row store around 5:50 pm to select a new frame for my glasses. The store's…read morelisted closing time was 6:00 PM. Unfortunately, at just about 6:01 PM, as I was still finalizing my choice, the employee named [Renee] used very inappropriate language and told us to "get the f*** out of here." This was extremely offensive and unprofessional, especially given that only a minute had passed after closing time. We were not even allowed a brief moment to finish up or take a quick look. I understand the importance of closing on time, but the manner in which we were asked to leave was unacceptable and left a very negative impression. I believe that this does not reflect the level of customer service your company

Customer service must have been out sick. Neither of two reps came from behind the counter…read more Answered head down, "yes" or "no" or "that's discontinued." No follow-up, "what are you looking for?" or, "Be right with you." One guy did get a pair of glasses from stock, and then took them back, because they were being discontinued. End of discussion. Eventually, I was glad to see a 3rd rep come out to the floor, but didn't engage me at all. Been a WP customer for many years at other locations, and this was a dramatically different experience.

Note that I have very mixed feelings about this place so this recommendation comes with a very…read morestrong caveat: I've had wildly different experiences at this store. GOOD EXPERIENCES After multiple places in the area couldn't help with some flimsy glasses, I ended up coming to this LensCrafters location multiple times. Each time not only did they fix the problem, they spent 15 mins on it, they looked great, and they didn't take a dime from me. The people who helped me were a delight. Five stars all the way. BAD EXPERIENCE I understood that Lens Crafters (based on the name) actually crafted lenses. They made it in the store. I thought that was the whole dang business model. Then, for some reason they had to order my lenses and then they got lost in transit. I am just baffled. Is this just a standard glasses shop now like every other place, but with weird shipping issues? Maybe that was just a bad week? Lastly, I do have to point out this is business owned by Luxottica so please look up that business before you come here.

Oh, dear, I woke up this morning, only to discover that my glasses had broken in two. Luckily, I…read morenoticed that there was a screw that disconnected from the ear of the glasses. I had seen LensCrafters on my way down Rockville Pike, on Rose Avenue. It is a brand new store and I decided to give them a try. As, soon as I walked in Ifty asked me if he could help me? I showed him my damaged glasses and he offered to repair them. I should mention that I had previously bought my glasses from another LensCrafter's. I browsed around and was impressed by the selection of glasses and lots of staff members available to help customers. LensCrafter's has really redesigned their stores to be plush and comfortable. Six minutes later, Ifty brought me my glasses all fixed and looking good. I promised to come back after my next eye doctor appointment and get my new glasses there. Thanks LensCrafter's and Ifty for their great service and beautiful new store.

I used to love this place, but it now appears to be understaffed and poorly managed. A patient…read moreahead of me waited forty minutes to be seen. After waiting twenty-five minutes myself, I asked how much longer it would take and was told there was no estimate, so I left.

The exam was complete especially since we required non routine follow ups for on going issues…read more We had an issue with our insurance which they personally called me to resolve, showing their dedicaton to resolving complicated issues and customer service. If you need non-routine medical follow up or diagnosis, this is a good office to go to.