I had an issue with my f150 while traveling…read more John and Charles in service took care of it in a way that I can only describe as magical. the customer service and mechanical work were both above and beyond and worthy of praise.

Joe and the servicing department has taken care of me for years. Super friendly, knowledgeable, and…read moreextremely responsive communication. Joe always spent extra time working with my warranty details to make sure I got the maximum coverage and no corners were cut so I always walked away with my truck in perfect condition at no extra cost. Highly recommend this dealership for your next Ford purchase and or servicing.

I had the opportunity to work with Larry Silk on a deal for an Accord EX-L Hybrid. Larry and I have…read morebeen chatting with me periodically over the last few months and his follow-up and professionalism made me feel great about setting an appointment for a test drive today (10/10/26). His product knowledge and general enthusiasm about Honda as a company/brand are exceptional. After an entertaining and informative test drive we went inside to hammer out the details. Through our conversation about potentially purchasing the Accord I drove, Larry's manager, Kevin, also introduced himself and made sure we felt supported through the transaction. I am thrilled to make this purchase with WC Honda, and I'm certainly recommending friends and family to work alongside Kevin and Larry for their Honda needs!

We had an outstanding experience at Honda of Walnut Creek. We initially came in looking for a used…read morecar for my son, but thanks to a great deal, we ended up driving home in a brand-new Honda--and couldn't be happier. Tony, our salesperson, was fantastic. He was friendly, knowledgeable about every aspect of the car and the Honda lineup, and incredibly easy to work with. His approach was simple: understand what it would take to earn our business and do everything he could to make the deal work. Nassir in finance was equally impressive. He clearly explained the numbers, the available options, and how each could benefit us. There was no pressure or unnecessary upselling--just a straightforward, thorough, and professional interaction. I've purchased more than 10 vehicles over the past 30 years, and this was genuinely one of the best dealership experiences I've had. Tony and Nassir both earned five stars. We got a great car at a great price and were treated exceptionally well throughout the entire process. I highly recommend Honda of Walnut Creek--and especially Tony and Nassir!

I've owned 5 Chrysler vehicles and love the brand. Took my Ram Truck in for an oil and tire…read morerotation. Work was completed in a timely manner. There was a misunderstanding over a 30k mile service maintenance recommendation. The issue was raised with the Group Manager who quickly called and corrected the issue. Mistakes can happen in business, it's how you handle them is what counts. My trust and confidence is restored and will be coming back for my vehicle service.

I spoke with Quinton on the phone and then we visited the lot and dealt with John…read more Clean lot. Friendly interactions. The vehicle we were looking for wasn't here. Visiting a lot of dealerships lately, even though we didn't do business with them this is one of the better ones.

Thought I'd take a moment to give a huge shout out to Jose Castro of the Walnut Creek Mercedes…read moreDealership. We worked with him on a new car deal and found him knowledgeable of all the models but also super pleasant, honest and great to work with. We had some candid conversations and he did a great job working with us! Go see Jose in sales! You won't regret it!

5 STARS -- Outstanding Experience! Danny Baptista reached…read moreout to me after I submitted an online inquiry, and we stayed in touch by text while I was at another private dealership comparing the model, options, and pricing. Danny kept telling me that making the 30-minute drive to his corporate dealership would be worth it. He said they had plenty of inventory, could work out a great deal, and that I wouldn't leave without a new car. I admired his confidence... Boy, was he right! I never expected to drive away in a fully loaded, latest-generation 2027 CLA 220 FWD Hybrid, especially considering I still had six months left on my Lexus hybrid lease and wasn't even in the market for a new car just yet, research mode. But once I saw this car unexpectedly next to the black one we were going to focus on, I gravitated to it. The red exterior, black wheels, and red/white/black interior combination is absolutely gorgeous. Add the ambient lighting, screens stretching across the dash, all the latest technology... this car is one incredible experience. And the deal made it even better. Danny was outstanding from start to finish. He was patient, knowledgeable, responsive, persistent, easy to work with, and genuinely committed to making the deal happen. He worked with management and never made me feel pressured. A huge shout-out to Nick, the Sales Manager, as well. He worked with me through the final negotiations and ultimately helped seal the deal with a pretty bow. His flexibility was the difference between me buying the car there versus going somewhere else. Danny and Nick made a great duo and tag-teamed the entire process very well. They didn't just earn my business--they earned my loyalty. And I can't forget Mohammad behind the scenes! I probably reviewed the paperwork more thoroughly than anyone would, but he remained patient, transparent, knowledgeable, and even managed to keep a sense of humor throughout the process. Great guy! This was my first Mercedes, and based on this experience, it potentially won't be my last. I came in simply exploring my options, and drove out in a car I absolutely look forward to showcasing more. Time to feel that elevated experience... That says a lot about the product, the value, and--most importantly--the people. Danny, Nick, Mohammad -- thank you for making this experience memorable. You guys delivered! If you're considering a Mercedes, I highly recommend giving these guys a chance. The 30-minute drive was absolutely worth it. Work hard, play hard. Well done, team!

We had an amazing experience with JP at Toyota Walnut Creek! He truly went above and beyond and did…read moreeverything he could to make it possible for us to get our Land Cruiser. We really appreciated his effort, patience, and dedication throughout the whole process. He kept us updated, answered all our questions, and made the experience smooth and exciting. We're so grateful for all his help and highly recommend asking for JP if you're looking for someone who will genuinely do his best to help you.

I cannot say enough good things about Ron Williams at Walnut Creek Toyota! I recently purchased a…read morebrand-new 4Runner from him, and he made the entire experience absolutely incredible from start to finish. Buying a new car can be stressful and overwhelming, but Ron made it the complete opposite. He was knowledgeable, patient, honest, incredibly helpful, and never once made me feel pressured. He genuinely cared about making sure I was happy and getting exactly what I wanted. He answered every question, kept everything easy and straightforward, and made what is normally a long, exhausting process actually enjoyable. What really stood out was how personable and genuine Ron was. He didn't make me feel like "just another sale." He treated me like someone he truly wanted to take care of, and that kind of customer service is hard to find anymore. I am OBSESSED with my new 4Runner, and I honestly couldn't have asked for a better person to buy it from. If you are even thinking about buying a Toyota, GO SEE RON WILLIAMS AT WALNUT CREEK TOYOTA. Seriously. Ask for Ron. You will not regret it. Thank you, Ron, for making such a big purchase such an amazing experience. You absolutely earned a customer for life. 10/10, five stars isn't enough!

We were in the market for a new convertible and had the good fortune to work with Nohr's Auto…read moreBrokers in Walnut Creek. We found a couple drop-tops listed in the Nohr's inventory and decided to stop in to take a look. We were met by Molly, she was very welcoming and extremely knowledgeable on the specs of each vehicle. She spent quality time to provide us all the details, we took the offer on a test drive and decided we would come back. When we made the decision to move forward, we honed in on their 2003 Porsche Carrera 4 Cabriolet, and this was a fantastic choice! It had all the options we wanted, the Carrara White with Metripol Blue color combo was perfect and they had all the vehicle records. We met with Patrick to wrap up the paperwork and finalize delivery, and we couldn't be happier. This was a great car purchase experience, very low pressure and excellent customer service. We highly recommend Nohr's Auto Brokers for all your vehicle needs, we know we will be back. 5-Stars for sure for Molly and Patrick, thank you!

Really nice family owned auto brokers with some super cool cars, Pat and Molly are the best!…read moreCouldn't be happier.

We reached out about leasing an EV for my dad, and the exact car he wanted was rare enough that…read moreCartelligent couldn't source it, so we never formally engaged or paid them. Chuck helped us anyway. He called several local dealers to scout inventory for us, coached us on exactly how to negotiate the lease (settle the selling price first, then the lease terms), and even took calls from my mom in real time while we were sitting at the dealership working the deal. His advice was spot on and next time we're car shopping we're gonna start with Chuck.

This is the second new auto I have purchased through Cartelligent and they did not disappoint. They…read morefound the exact auto I was looking for at a great price without having the hassle of dealing with an auto dealership. They also took my current vehicle in trade at a great price. All the paperwork for both transactions was done effortlessly including all of the DMV documentation. I cannot speak more highly of Hilary who made this all happen seamlessly. I highly recommend Cartelligent for purchasing or selling a vehicle. They are very efficient, communicate very well and are a pleasure to deal with.

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

Extremely unprofessional and disappointing experience…read more We went to this dealership to purchase our leased VW at the end of our lease. Before coming in, we called and agreed on the purchase price. When we arrived, they had prepared all the paperwork for financing, even though we had never said we wanted to finance or discussed financing at all. After correcting that mistake, the dealership asked us to sign documents for a vehicle that wasn't even ours. The VIN and registration belonged to another customer's car, and we were shown that customer's information. We were the ones who caught the mistake. After they finally located the correct paperwork for our vehicle, the purchase price was suddenly $500 higher than the price we had agreed on over the phone. Instead of taking responsibility for their mistakes or honoring the agreed-upon price, the sales manager told us, "If you don't like it, you can just return the car. We're not trying to sell a car." That comment was both shocking and unprofessional. It made me wonder: if a car dealership isn't trying to sell cars, what exactly are they doing? Everyone makes mistakes, but professionalism is measured by how those mistakes are handled. Between the incorrect paperwork, the disclosure of another customer's information, the change in price, and the rude attitude from management, this was one of the most unprofessional dealership experiences we've ever had. If you're considering doing business here, double-check every document before signing and verify every price carefully. Based on our experience, I would not trust this dealership to handle an important transaction without reviewing everything yourself.

I have never met a service advisor like Tim Wong! Honestly…read morein a world that is sorely lacking in service, he is a refreshing reminder that it is still to be found! He makes everything so smooth and easy! I never have had an experience that isn't trouble free and easy and always served with a perfect smile! Love this guy! Porsche Walnut Creek is so lucky to have him!

Tire and Wheel Warranty…read more When I arrived to pick up my 2026 911 Carrera, the finance manager spoke to me about purchasing the tire and wheel warranty package. He mentioned that it was the only warranty package that must be purchased before leaving the dealership. I can understand why. About four months after taking delivery of my car, the left rear tire kept losing air, very slowly. I searched for a puncture, but could not find one. At five months, I got curb rash on my right front wheel...ugh. Caner had contacted me for a six-month follow-up, and I mentioned both issues. It was during that conversation that he asked if I'd like a service tech to contact me. That is when I spoke to Tim Wong over the phone. We made an appointment for the very next day, and I drove to the dealership. After filling out some paperwork, Tim let me know that my warranty included a loaner car, and he offered me a new Macan. While in the waiting room, I heard the receptionist offer local customers Uber service to their homes and back. I dropped off my 911 on Thursday, and it was ready for pickup on the following Tuesday. I mentioned to Tim that I had an appointment on Monday, so he kindly arranged my pickup for the following day. The man who serviced my car, Bowdoin, sent me a video of the car's inspection via Tim's email. He was very thorough and friendly in his assessment. Caner was off that day, so he arranged for Hart to go over some of the PCM questions I had. He answered both and was engaging, friendly, and professional. My left rear tire had a nail, which caused a slow leak. The tire was replaced. The curb rash on my right front rim was fixed as well. I've come to realize that a brand is only as good as the people who represent that brand. So many of my friends have said, "Yeah, they should do that since it's a Porsche and the amount you have to pay for them!" In theory, that makes sense. Yet I've had horrible encounters at Porsche Fremont, and it is the same ownership as Walnut Creek Porsche, Fletcher Jones. Two opposed levels of service. My friend, who has owned 14 911s, has his cars serviced at Monterey Porsche, and his stories are horrible. This is not just Porsche, but any brand, Sony, Canon, etc. These are the individuals I have encountered at Walnut Creek Porsche, and I could not be more pleased with the levels of service I have received. Tim Wong Hart Benson Caner Nisanoglu Kasia Ksarzynski Bowdoin I've always contended that the leadership of any organization is reflected in the staff. My compliments to the manager of Walnut Creek Porsche. Thank you.

Great service ! Personally I have shopped here For car parts…read morefor my 2013 jaguar xf Great parts department clean location hard to find makes it feel exclusive

Excellent customer service ! Upon walking into the dealership I was greeted by Gillian. She was…read morewarm, professional, knowledgeable, and incredibly patient. Gillian took the time to answer all of my questions, explain my options, and guide me through the process without ever making me feel pressured. Her honesty and genuine desire to help stood out immediately. I highly recommend visiting Cole European and asking for Gillian. She truly puts her clients first and delivers the kind of customer service that is hard to find.