In the past I have had good food and enjoyed myself at Terroni. However in the last couple years, the place has gone totally downhill and certainly not worth the money you pay for dinner. I will never return after my experience at their Queen St. West location. The food was adequate at best and the service was extremely slow (almost an hour after our order) and at some points down right rude. When my food arrived it was barely warm. To top it off they added a 17.5% gratuity charge for groups of 6 or more! So be mindful of this before you choose to eat there. Six is not a large group - most restaurants in Toronto have a set gratuity for 8, 10, or 12 guests. 6 is ridiculous and arrogant in my opinion. When we complained to the manager saying that we want to be able to tip what we felt was appropriate he was rather terse indicating it was restaurant policy. There are far better places in Toronto to eat Italian food in terms of both service and quality of food. read more

The food here is consistently good and each time I have gone for dinner the service has been exceptional.

Terroni, you can never do any wrong. A winner every time. Great patio at this location but also the busiest one with always a lineup. Worth the wait but it can be annoying. read more

Amazing pizza and pasta! Great place for a cozy dinner!

Always delicious and good service. Lineup tends to move quickly. They also take your number and call when your table is ready - makes the whole process so painless. You HAVE to get the flourless lava cake. read more

Took my mother here for Mother's Day. The last slice of pizza had a super long black hair. When we told our server, she said we ate most of the pizza and could not get a new one. We were not asking for a new pizza, just pointing out the lack of cleanliness. read more

They try and rush you out the door as soon as your plate is empty. I get you have lineups, but it's not McDonald's guys. You pay to sit as much to eat, don't you? read more

Went there on a Sunday with my wife and 2 small children. The staff were great, our server was extremely knowledgeable, he paired the perfect wine with our meal. This is a must for people with children. Also the food was very good. One of the best experiences I had at this price point. read more

I always go to Terroni when I want to have the best pizza and the best costumer service. I recommend it to the people who wants eat a very good Italian food. read more

The pizza is not as rich as other places and the line ups are so long. Why wait for this place on a Saturday? It's best to go somewhere different. read more

I found this place pretty uptight and stuck up for a simple pizza/pasta restaurant. The waiter we had was extremely rude and pompous. Also, I really did not like that this place doesn't do substitutions, if I'm paying like $20 for a medium sized pizza I expect to get the toppings I like. When my friend asked for an extra ingredient to be added to her pizza, the waiter rudely stated there's no substitutions and moved on to the next person. Honestly, the high-and-mighty attitude of this place and the poor quality of food and atmosphere deters me from ever coming back. read more

My go-to Italian restaurant to go to along Queen Street. This restaurant gets pretty busy during the weekend so reservations are recommended. The food is always delicious! One of my favourite dish to start is the Funghi Assoluti and perfect to share for two. Can't wait to go back! read more

Wasn't the way I had remembered. Hadn't been here for a while and this time the quality was not what I was hoping for. The seafood pasta was a bit bland and very little seafood. Even had a shell with nothing in it. Not worth another return to this restaurant. read more

Service was wonderful from the hostess, the waiter and the barman. The ambiance was good too.However the calamari was thick and chewy. I won't be going back read more

I normally don't write reviews, but I had to take the time to write one for Terroni on Queen because the price for my gin & tonic was OUTRAGEOUS. It came to $15 (before tax) and this was not a time & effort, creative cocktail this was literally gin, tonic, ice and a wedge of fruit. The vast majority of restaurants over price their liquor, but I feel that Terroni has strongly overstepped -- it leaves you with the impression that the Owner's consider you a fool. To help you understand, a 750ml bottle of Hendrick's gin is approximately $53, that means per ounce it costs $2. Charging $15 for a $2 ounce is a 750% mark up (I'll even give a 50 cent allowance for the splash of tonic and wedge of lime) .....It is so ridiculous it is laughable...it's also kind of sad that we live in a world today where people are so absorbed in money that we take advantage of people trying to enjoy a night out. I encourage Terroni to be more reasonable .....my pasta dish was delicious but only a few dollars more than my drink. This illogical imbalance is why I most likely won't be back. read more

Birthday Party from HELL So picture it's your 24th Birthday; it's kind of a big deal you no longer feel like a child. Life is suddenly in our hands. You make a reservation for a party room at one of your favourite restaurants and somehow since you didn't confirm via email your slot has been taken. IMAGINE you talk to the manager for over 15mins planning the perfect day but somehow they have no recollection you even exist. So yes, maybe you in fact forgot to hit reply to an email, but there was never a follow up call. There wasn't even a hint of empathy from the staff, not one bit. It was as if I was an intruder in their restaurant. I for one will not being going here ever again, not only that I cannot wait to tell my fellow peer group about my horrid experience. If you want good Italian food check out Cibo or Gusto 101. read more

Absolutely amazing. I've been here five times and each time I've left happy, the food is just really good. I do agree with the other reviewers that it can get crowded with a line. But it's no surprise to me why that is. It's is also priced well, not too expensive. read more

After rudely being refused balsamic vinegar with our bread because it's not the "Italian way" and would, in our waiter's and the management's mind, ruin the flavour of their rather bland olive oil, I bought a bottle of balsamic vinegar that they sell in their restaurant so we could enjoy our meal with some balsamic vinegar. It seems ridiculous that they refuse to serve balsamic vinegar because it's not the Terroni way yet they sell balsamic vinegar at Terroni's. With our group of six, they also tacked on a compulsory 17% gratuity despite the terrible service, the horribly bland gnocchi special of the day and the poor regard for customer service. When complaining to the manager about all of the above he was equally pretentious as their policies and equally unapologetic. There are many good restaurants in Toronto with great customer service this is definitely not one of them. Pretentious, bland food, long waits, terrible customer service but plenty of attitude. AVOID THIS RESTAURANT! read more

Terroni on Queen West, is one of my three favourite restaurants in Toronto. I love love love it. I'm the type that typically only likes one or two items on a menu (even at my favourite places) but I've been thrilled with everything I've ever ordered at Terroni. I love the cozy, intimate and energetic ambience. Service has always been great from my experience. LOVE read more

Terroni nevers fails to impress. I had the Ricchia salad to start, superb. Followed by the Natalina pizza, again very tasty; I would order both again. They have an extensive wine list if you're willing to shell out the cash. I opted for a couple of gins instead and am happy to report they were a "mere" 7$ each, not too bad. I would definitely go back but if the decision is mine then I'd rather go back to the Adelaide location. I happen to like the look and feel of that location better than the Queen West one. read more

We weren't too sure about this place, because it doesn't look fancy, it's kind of loud, and the tables are very close together. But as soon as we tasted our appetizers, we knew we were in for a treat. The food here is absolutely fantastic! Easily the best Italian food I've ever had. read more

Terroni is totally amazin'! Authentic and delicious, great atmosphere, better service! Great wine, great food, can't get better than Terroni. read more

We came here based on some decent reviews about their Pizza, little did we know when we arrived, we wouldn't even be able to try it. Here's how horrible this restaurant is: 1) Called in the morning for reservations, was told they were completely full but to try their walk in service 2) Arrived and was greeted by a snobby consierge that had to call upstairs to see if there was room for two (tons of room throughout the entire restaurant by the way) 3) Sat down and read thorugh the menue, most of which looked decent. Ordered wine and apps. Wine was decent, Calamari and Verti salad were all mediocore, and tasted blan. 4) Went to order Pizza and was told they had a policy against creating or modifying any pizza's on their menue. As my pallet didn't see anything in particular on the menue, and my fiance is vegan, we requested they speak to the manager about custom making or modifying toppings on the pizza's. The manager did not even have the courtesy to come and see us themselves, however quickly sent the waitress over rejecting our requests. 5) Requested our bill and left, without a single appology or visit from any manager or chef. All in all, I would rate this restaurant a zero. With the vast choices for italian and pizza throughout Toronto, spend you money somewhere that will appreciate their customers and modify to dietery preferances. Terroni has horrible customer service, sub par food and some of the worst management I've experienced. How they stay in business in beyond me. Case and point... go somewhere else, you'll be happy you did. read more

This was a perfectly decent experience--the entrees and desserts were good. The service was quick and the patio we were served on was adorable. It was just too pricey, however. read more

Let me please start out by saying Im easy to please, but hard to impress. Visiting from New York, I had dinner here with a friend this past weekend. She told me this place was amazing, so my expectations were a bit high. Maybe too high. We decided to split a salad, a pasta, and a pizza, and went very basic. Just had the basic green salad....a light pasta, and the margherita pizza. Salad was ok...nothing special, but I highly doubt folks come here for the salads, based on other reviews. The Pasta was excellent. In fact if we had stopped there, I believe this place would have deserved 3.5 stars. Fresh...delicate...simple, but delicious half-moon pastas prepared in a fresh, yellow, tomato sauce. I can still see them and taste them, days later, and thats the sign of a deft hand in the kitchen. The pizza?????? Folks, if this is what rates as one of the best pizzas in Toronto, y'all need to spread out some and try a visit down south to the US of A. Only one size? Thats fine. No points off there, but the pricing for one this size is a bit pricey and absurd for ANY quality eatery. Thin crust? Ahhh my, you had me at "thin". But the problem here is this: the outer edges of the crust were just the right level of crisp....the middle though? Soggy, runny, boredom. Im sorry if that runs contrary to everyone elses opinions here, but a flappy, soggy, thin crust just doesnt do it for me, regardless of the thin-ness. I can think of dozens of places that do it far better, at half the price, here in the Metro area of NY. Flavor? Here is where Terroni simply baffles me. How can a place do a pasta that blows me away one minute, deliver a boring pizza without character or flavor the next? I cant fault the ingredients. Everything looked fresh and first rate. But blah and boring are adjectives that fit nicely. I was UNDERwhelmed if thats a word! I asked for some grated cheese to add to the pizza to "give it a bit of flavor". Server simply said, "no". We dont allow anything to be put on the pizza. OK. Look, I get the "chef-doesnt-want-his-or-her-masterpiece-to-be-compromised" concept, I do. If you spend years perfecting a recipe, the thought of someone tampering with it might get a bit nervy. But pizza??????? My dearest Canadian friends: PIZZA??? Pizza. Folks, pizza was made to be topped with whatever the hell a person could want.....from (God save us!) pineapple to pepperoni. And if a person should, Heaven-forbid, want something as basic as a small bit of grated cheese on their 'za???? Ummm...yeah. Spare me the high-and-mighty attitude until youre officially a 5 star, zagat-rated, world-class pizzeria, which, unfortunately, youre not. So....sorry for the rant....I tried to be fair and hopefully sincere to a fault. Terronis' had moments of pleasure (the pasta), but sure as hell didnt impress me at all. read more

Food is great and consistent. I've been to all the Terroni's over the years but the original at 720 Queen West many many times. It's expanded at least twice since I first went there nearly 20 years ago. It used to be cheap for lunch but not any longer. The place used to be known for great food, nice atmosphere and really snobby good looking female wait staff. It was consistently this way and was kinda fun to go there and get abused (like they did this on purpose). Those days are gone and now the staff is generally friendly and helpful. The other thing that has changed a lot over the years are the prices. Used to get lunch for four for $100 with wine. Last year I took a few friends, ate a lot, drank two bottles of wine and the bill was $275. Typically there is a line-up on Thurs Fri and Sat nights. read more

Food was good, however it was the worst service I ever received in a North American restaurant. I'm so surprised. Everything we asked for seemed to bother the waitress. It was so bad I came to make my first yelp comment. I'd be willing to try another one of their locations since the food was good. read more

Used to frequent the place years ago along with their Yonge Street location. Back then the service was excellent. Food was great. But eventually there were some changes in staff, it stopped being a fun place to go, so I moved on to greener pastures. Late this afternoon I needed to meet up with a friend. This location marked the half way point, so the decision was made. (Bad decision.) The service was pathetic. Apparently there was a shift change between when we arrived and when we were ready to place our order. We waited,,, and waited,,,, and waited,,,,, eventually I had to go hunting for our server. He dropped off some bread and a bowl with olive oil. I had a craving for some balsamic wine vinegar and shredded parmesan cheese, a standard with bread when I eat Italian. Well our server, and I use the word loosely, informed me that not only will they not serve it, they never have! Seriously! (I have eaten there well over a 100 times when this kid was still in diapers, and Torroni only had one location, and have enjoyed it every time! (There was a period where the staff just brought it out with my bread!!!) Guess the world has changed, at least at Terroni! The management now tells the customers what they like and don't like. I don't know why they bothered to take our orders. Why not just dictate to us what we're having! The pizza we ordered was adequate, but nothing special. We also ordered a desert to share, (still trying to keep NY resolutions.) and you'd think by the expression on the server's face when I asked for a side plate that I had insulted his mother. An Italian place with no parmesan! The place isn't what it used to be.... If I were you I'd take a pass! read more

My friend ordered the Spaghetti Ca' Pummarola N'Goppa and I had the Pizza Cosi. My pizza tasted good, I really liked the porcini mushrooms and the taste of the crust. My friend's Spaghetti, unfortunately, was ridiculously salty and his pasta was undercooked. Like... so tough to chew it was stuck in your teeth. On top of this service was terrible. We were seated by the hostess right by the hostess terminal (at the long table) and didn't even receive water or have our orders taken until we had asked TWICE for our waitress to be sent over. Four wait staff for the entire restaurant is unacceptable. So the service wasn't really the fault of the waitress, she was attentive and came by often to refill water and check up on us. Definitely won't be coming back to this location. read more

I've loved Terroni from the first time I went there years ago. A favourite is the Funghi Salad as a starter, though I have had that alone as a light lunch. The menu is a fairy simple affair, but the empahasis is on more authentica nd somewhat rustic fare -- which suits me tine. I've heard grumblings about their inflexible olicies regarding the cutting of pizzas and of substutions, but I really don't thisnk it has effected their business at all since it's always packed. I've also been to their other branches, and love that each one is different in feel and menu. Terroni has seen itself eclipsed somewhat by Libretto in terms of pizza, but honestly I still prefer Terroni for it's overall ambiance and stick-to-it's-guns ideas about serving methods. I know when they opened in LA they had to endure some scathing critcism from Americans who feel that sunstitutions should be allowed on everything....but they seem to have prevailed nonetheless read more

Way too pretentious. I read the reviews and understood there are no substitutions on dishes. I can handle that. But when the calamari came without any sauce and I asked fro some sort of dipping sauce (spicy oil, tomato sauce, anything!) I was told, rather snootily, "we don't make substitutions here". FYI Terroni - you're food isn't that good. And your dry tasteless calamari certainly needs more than the squeezed lemons it comes with. Pizza was sub-par. Libretto is easily 10 times better. read more

Love this place. Never let's me down. Food is always great and the service is super attentive. Real authentic Italian food and vibe.

Great restaurant! It can be hard to find because the sign isn't very obvious. The patio is amazing in the summer! Make a reservation for inside if you can because it gets very busy. I had the pasta bolognese and it was cooked perfectly, so so tasty! We shared the porcetta pizza and it was also delicious. My boyfriend had the duck ravioli which was fantastic. Great service and vibe at the restaurant. The nutella, ice cream croissant was great! read more

One of the best. Patio in back was fabulous. Brooke our server was super attentive without being over. Bearing. And she is gorgeous!

Went here in June for my bf's birthday. He suggested it because he had gone to the one on Adelaide and I wanted to bring him somewhere that was a nice spot to celebrate. I made a reso and asked for the patio because we specifically chose the Queen location for their patio space. We were seated immediately and the patio was just as I thought it would be! After that though it basically went downhill. I don't consider myself an Italian food snob, but I have been lucky enough to go to some amazing Italian places in France, England, US and here in Canada. Haven't been to Italy yet haha. Anyway, when our server brought out the bread and olive oil I nearly choked becase the olive oil had a spice to it that I wasn't prepared for and was very sensitive to. (Spices aren't my thing) I asked her what was up and she said it was the owner's recipe. Alright, no biggie, but maybe just a caution about the spice? I could be overreacting. I ordered the beef carpaccio which I love and will always order from a menu. It was quite good and my bf liked it as well. Then I thought I'd go safe with a Bolognese which I've tasted some spectacular ones! This one? Such a disappointment. It came out with only noodles and meat. No sauce at all! I couldn't finish half of it because it was pretty gross. I told the server that I was disappointed and where is any sauce and she then got really snobby with me. Sorry, did you make the dish? Are you the owner? Please stop with the sass and pretentious attitude. She said she had to speak to the manager about my meal, because I didn't want to have to pay for something I barely touched and didn't like and she came back with "we can give you free coffee and dessert." At that point I felt this attitude coming from her like I was trying to get a free meal, (which I wasn't, when I go out I plan on paying my fair share) and wouldn't order a dessert because I actually felt badly for speaking up. And the teeth clenching part is that soon after my visit to Terroni, I went to freaking Kelsey's with my parents and got our appetizers taken off the menu and a sincere apology from the server & manager for putting BBQ sauce on my chicken fajita dish because I didn't like the taste of it and asked for a new batch! Who would have expected Kelsey's attitude to be better than a "go to" place like Terroni? I'd go back for the carpaccio and actually will be next week...at least the next time I won't be paying so it might not be as bad. read more

The best Italian restaurant in Toronto. Pizzas are great but the appetizers, pastas and other entrees are sensational. When you sit you get great bread and olive oil to munch away. Good beer and wine selection and to finish outstanding tiramisu or other desserts. Well worth the high price. read more

They don't even deserve a star for the way I was treated. Service is completely awful including the hostess who made us wait an hour and seat others in front of us. They don't care about making guests happy. The Owner..who claims to be the manager couldn't care less that we had been coming there for years. I will never go back! read more

Good food, somewhat traditional Italian but very tasty. Gets a little camped in this place so reservations are definitely best.

Food was very fresh and tasty. We ordered the daily special. It was exceptional. Servers were very friendly to us. If you want to sit t the patio tho you might have to arrive very early. They even have packaged sauces and food items to buy and take home. I will definitely come back even tho the price is on the higher end... read more

Great Italian food with a fun, casual atmosphere. Home-made pastas with fresh ingredients. Great value for the quality of food! Im going back! read more