Recently, I bought several items at this store in Sisters . Unfortunately, there were problems in…read morethe instructions in terms of my being able to follow through and do the water test I wanted. I was able to return the two different tests without any issue, and even with one of the packages outer wrapping removed and they still took it back with a full refund. In a subsequent return to the store, I was pessimistically looking for a very unusual type of lightbulb, one that I had never seen before, and, lo and behold, they has it and I was able to repair my lamp. Every time I shop here I am looking for very specific items and staff is always incredibly helpful!

Had everything. Love the family feeling. Would definitely come back next time we come through town.read more

I know the family that has owned this business for many moons lol. They are honest and hard-working…read morefolks.

Best ever!! They are old school, help you out, show up when they say they will outfit! They have…read morebeen and seem to be forever honest and reliable.

Over a decade, pulling an Airstream travel trailer around the Western United States 4 to 5 months a…read moreyear, we visit cities and towns that have an Ace Hardware. When you're camping a lot you often need things a lot! Get it! Today I popped into camp Abbott Ace Hardware. Compared to other Ace's this one is 5 Aces. Well organized. Lots of service with a smile. Everything a hardware store should have plus a card shop and clothing. Everything everything everything tools, paint, hardware, electrical, plumbing, more, lawn, garden and more and more and more. Ace is the place. This is certainly the place that is extremely well organized. Big shout out to Doug who helped me shop around the store and had a lot of knowledge of the things I needed.

This is a great Ace Hardware, locally owned and operated and located just outside of the Sunriver…read moreVillage. Clean, well-lit, fully stocked. Impressive selection of just about everything. Recent shopping included light bulbs (okay, that's an easy one), coffee maker, ash can and foosballs. They never seem to disappoint. Full selection of your "traditional" hardware like items, plus so much more including extensive selection of housewares and decor, gifts, clothing (tons of Carhartt), sporting goods, cleaning supplies, outdoor furniture and garden, etc. Knowledgable and very helpful staff. There is also a Hallmark store inside which seems a little odd, but nonetheless, fully stocked with everything you might expect a Hallmark store to have. We keep buying Dots pretzels which are conveniently located by the register, it's an impulse buy, but a good one. This is a store that is worth checking out when you are in the area.

Good friendly staff, and the guy in the hardware section really knows his stuff!…read more He always helps us to find the right nut/bolt/nail, and that's not an easy task with over 300,000,000 widgets this store has! Thanks to the Prineville crew.

Super helpful staff that helps you find what you need. No matter the project, they're happy to…read morehelp. We've gone in countless times for so many home projects, little hardware pieces, to even finding the perfect spray for a craft I'm up to! Always a reliable place to go, thank you!

I can always count on on Phils for all my needs, outstanding customer support and fair prices, 5…read morestar, 100% positive feedback and a very friendly and knowledgeable staff.

I really want to buy local, especially during this covid time where things are tough for small…read morebusinesses - I went in to grab a few things, staff wasn't wearing masks. Most of the customers were. I'd been in months ago, staff wasn't wearing masks, but I figured now that everything is really spiking, they'd break down and wear masks. I get it, they're making a choice not to wear masks and I'm sure they have their reasons, I'm making the choice to protect myself and will buy online.

It is nice to have a fully stocked hardware store within Sunriver. Complete with lumber as well as…read moregardening and farming supplies. It be nice if they actually had some Bradz self supporting Knee Pads in stock. Nonetheless I appreciate the location and product selection.

After waiting 20 minutes on the phone and being transferred 3 times I was disconnected…read more Definitely short handed on competent people! Use to be a great place!

Thank you to Melissa in appliances who approached me, as I was likely looking lost, to ask me if…read moreshe could help. I gave her incorrect information and she was still able to help me find what I needed. She then finalized the purchase and helped me arrange for will call. The whole process maybe took 3 minutes. She was incredibly pleasant and helpful.

The team at Ace Hardware Newport is knowledgeable, friendly and super helpful…read more My wife recently made an online purchase that wasn't exactly what she expected. Eddie and Ron were helpful every step of the way. The customer service at Ace Newport is awesome. Highly recommend!

The worst store in Bend!!!! Horrible customer service and inflated prices. I would rather drive to…read moreHome Depot then to solicit this "locally owned store"!!!!!! What a joke!

Help is always available and they always have what I need!! More importantly, the variety and…read morequality of all their products are excellent.

I always appreciate LaPine Ace hardware staff. Today my husband needed plumbing help when our…read moreshower assembly broke off the wall. Nate was awesome. Went above and beyond. We would have had to call a plumber without his help. Instead it cost us a mere $14.00 to have hubby fix. Thank you Nate and La Pine Ace hardware. You beat the heck out of the big bix stores