I know the family that has owned this business for many moons lol. They are honest and hard-working…read morefolks.

Best ever!! They are old school, help you out, show up when they say they will outfit! They have…read morebeen and seem to be forever honest and reliable.

Great service and efficient in and out. Helpful and quick. Love the home town vibe. Sisters is…read moretouristy, but great people. Folks are friendly.

I ordered a lawnmower on Ace.com (don't). The mulch plug wasn't free to ship so I had it sent to…read moreSister's Ace for pick-up. I decided I didn't need it, and forgot about it. When they asked me to come get it, I said could they return it. The woman said they would have to pay taxes and fees to return it. I offered to pay the fees and she said they couldn't collect the fees. So I drove to Sister's, picked up the GD thing to return it myself and save them $12.30. I look at how to return it "We recommend you return it to a retail store, where they will issue a refund minus fees". UGH! Never again any ACE. LOWE's is my suggestion.

After waiting 20 minutes on the phone and being transferred 3 times I was disconnected…read more Definitely short handed on competent people! Use to be a great place!

Thank you to Melissa in appliances who approached me, as I was likely looking lost, to ask me if…read moreshe could help. I gave her incorrect information and she was still able to help me find what I needed. She then finalized the purchase and helped me arrange for will call. The whole process maybe took 3 minutes. She was incredibly pleasant and helpful.

The team at Ace Hardware Newport is knowledgeable, friendly and super helpful…read more My wife recently made an online purchase that wasn't exactly what she expected. Eddie and Ron were helpful every step of the way. The customer service at Ace Newport is awesome. Highly recommend!

The worst store in Bend!!!! Horrible customer service and inflated prices. I would rather drive to…read moreHome Depot then to solicit this "locally owned store"!!!!!! What a joke!

Getting a sales associate to help me is hopeless. They are more engaged talking to one another than…read morehelping me, and I am smiling and waving. Today I decided to Yelp. The cashiers do a nice job. I am Yelping the Ace hardware on 3rd street.

So rude!! The workers would not help find anything. They had items priced wrong and were so mean…read moreabout clarification. I will never go there again

Went in for a can of stain. Took it to the cashier. Cashier had a horrible attitude. Never greeted…read moreme. Never said thank you. Never offer me a bag. And I will never be back. This place needs to hire employees that like their job and are happy to be working. Horrible experience for me who has been in the lumber industry most of my life.

We get our stove pellets from these folks. The price is good; and they deliver for $15 extra when…read moreyou buy a ton. Though we've never been home when they bring the pallet-load, they alway put it in the right spot.

*Rude, impatient owner*…read more Busy Sunday morning in this area of Terrebonne. Pulled into parking lot solely to drop off spouse. Signage that says parking is for business only, no other signage. Spouse walking away from vehicle and I hear incessant honking, since I cannot see where it is coming from, I hesitate to move. Truck pulls up behind me, so now I couldn't move. Turns out, the man in the truck is yelling at my spouse for parking, 'in his spot'", as he is the owner and trying to run a business. My spouse points out that I am still in the car and the vehicle is running. We just decided to leave. Moving forward, we will drive the extra 5-6 miles into Redmond for supplies due to unprofessional behavior.

Friendly, ready and eager to help. Good variety of everything you need in a small hardware store…read more I'm from Terrebonne, not San Francisco, and I shop here all the time.

I have always had a great experience with this Hardware Store. While Ace is a great place to shop,…read morethis store goes over and far beyond to assist their customers. I've had them search other stores to help me locate a particular item that was not available here. Their customer service is above all the Big Box Stores. As for those hard to find and get items, start here... Reasonable Prices, awesome service, friendly staff...Why shop anywhere else ???

Went in for a cart tire, not only did they have the random size but the 2 ladies were super helpful…read morein helping us find it. And just all around super nice, friendly and knowledgable. Thank you!

great place tim is so helpful and the only one i ask for ,if i come in and tim is not there i come…read morein when he is working

Good friendly staff, and the guy in the hardware section really knows his stuff!…read more He always helps us to find the right nut/bolt/nail, and that's not an easy task with over 300,000,000 widgets this store has! Thanks to the Prineville crew.

Great customer service went in yesterday to get a submersible pump I was helped by a very helpful…read more lady as I walked in. Ginna helped and directed me to the area I needed and when I went to check out she again helped me by offering me a Lowe's credit card and a discount on the pump I wanted. Mildly overwhelmed with her very special level of customer service. Great employee!! Lee

Lowe's has lots of sales going on . You got to come in here so many deals and sales. There's…read moreflowers outside, and when you buy 5 gallon pail of HGTV by Sherwin Williams showcasepaint you get 40 dollars of. Washer and dryers sale's!