Well... I tried buying something here. I got no acknowledgment when I walked in and they were not…read morebusy. I ended up leaving and going home to measuring the space I had in mind for the piece of furniture. I called and was told I would receive a call back with the exact measurements. Never received a call. Then I emailed. No reply. Not sure how they make sales. I have moved on since.

Although I've purchased home accessories for myself and gift items for others at Haven Home in the…read morepast, last month was the first time to purchase a furniture item from them. Previous review updated to reflect the experience of that purchase which was 5 star worthy all the way. That's the bottom line. Details follow for those interested in knowing more. DESIGN -SALES STAFF TOP NOTCH SERVICE I'd been looking for a table for my kitchen nook in the mode of "I'll know it when I see it". The one I once saw that could have been "it" was from a high end furniture maker that is usually "to the trade" only and way outside my budget. Make that WAY. In hunting for that table, my husband and I stopped in Haven Home last month and there "it" was. Well, potential to be "it" with several changes. So I was delighted to learn the table on the floor that caught our eyes had been made for Haven Home by a local guy and yes, they said, they were certain he could modify it for us as a custom piece. The friendly staff (they are all design professionals at Haven Home which is a great asset for the store) was happy to contact the furniture maker and learn that he could make this for us in solid alder, with an un-distressed base, change the top to solid from planked and modify the plinth. Great to know and "it" was found! Also, although he does a good job on his own finish work and prefers to finish his own creations, they also reached agreement with the furniture maker to provide the table unfinished so we could have the local fantabulous finishing company we have used for other custom furniture finish this for us. That was a particularly good thing, as it would have been a deal braker not to have that finish company involved. (See Morgan's http://www.yelp.com/biz/morgans-fine-finishes-bend ) Haven Home staff also negotiated a price that was fair all around, for them, the furniture maker and us. They arranged a "meet me" at the store or our home, as we preferred (we chose the store) to talk to the furniture maker in person and then were comfortable with us following up with him at his shop to verify the table was as discussed before delivery to the finishing expert. In turn, the furniture maker was happy to have us do that as well as he is dedicated to customer satisfaction with the final product. This transaction could not have been made any easier a process for us as buyers. Fun too to work with the furniture maker. We are pleased with the outcome of the table itself. CONNECTING COMMUNITY BASED CRAFTSMEN WITH BUYERS Another great service is provided by Haven by tying community craftsmen to local buyers who would not otherwise know of them or maybe use them even if they did. It was that Haven had his items on the floor for us to discern quality and stood behind the work that gave us the confidence to contract this furniture maker. This in turn supports a local crafstman who has created jobs for the two or three folks that work with him. In a community where unemployment is still in double digit figures, that kind of crasftsman - business support is a very good thing. USE THEM OR LOSE THEM While some other furniture businesses in Bend that existed before the 2008 downturn, like this one did, have been knee-capped or even done in by the home building collapse in Bend after that time, Haven Home continues on. Although it is clear the economy has had a toll on them too; as example the store is not chock-a-block with accessories and gift items and furniture as it used to be. I imagine the smaller inventories are driven by economics. So use them or lose them for local speciality stores like this. . Based on our experience, Haven Home provides top notch service and is s a great place to find quality items, both national branded and locally created. We will be happy to be their customers again. EVERYTHING IS CONNECTED TO EVERYTHING ELSE - ACCESSIBIILTY Worth nothing that once upon a time Haven Home was in a building that was inaccessible to people like me (I have MS) who can't navigate steps. I lost out on equal access to their goods and services and they lost out on my business. Now Haven Home is one of the most easily accessible home furnishing stores, both in the door and around the store for barrier free shopping. Now I am able to spend my money with their store. As unbelievable as it is, there are businesses opening all the time in new spaces in Bend, even 23 years after the ADA was passed, that have equal access barriers in place. Everyone in the community loses when that continues. Everyone benefits when places operate like Haven Home with equal access.

This shop has a great selection of solids and blenders. It has a fairly good selection of batiks…read more They have a wide selection of threads from machine quilting to embroidery. There are a good section of notions and they are thoughtfully arranged so you can easily find what you are looking for. There is a well organized corner of the store set aside for sale fabrics . I found the staff to be available when I needed them and helpful. I appreciate the coffee and water in the entry area.

My mother recently visited The Quilt Basket after moving to Bend following the loss of her husband…read moreof 60 years. She left behind her home of 50 years and her entire circle of friends, and as a lifelong quilter, she was hoping to find connection and community through quilting again. While in the store, she noticed a group of women quilting together and, with a lot of courage, approached them to ask if it might be possible to join or learn more about the group. Unfortunately, she was met with a very cold and dismissive response (mean girls style) and told it was a closed group. The interaction left her feeling deeply hurt and rejected--to the point that she left in tears. Shame on you ladies!! I completely understand that some groups may be private or full, but kindness and compassion cost nothing. A simple, gentle explanation or even a small word of encouragement would have made all the difference, especially given her situation. I'm sharing this not out of anger, but in hopes that others--especially those who are new, vulnerable, or looking for connection--are treated with more warmth and humanity. Quilting is such a beautiful, community-centered craft, and I hope this shop reflects that spirit more fully in the future.

This warehouse is practically brand new, having just opened in 2024. We visited during a family…read moretrip recently, and I was instantly awed at how HUGE it is compared to our home Costco - verified, it's 185,000 sqft compared to our "home" warehouse at about 152,000 sqft. It looked positively huge inside. We drove our typical Costco sized shopping cart down the aisles, taking in the shiny new store goodness, made our selections (primarily dairy products for dinner) and headed out. We also tanked up on fuel at the massive 32 pump gas island out front. On display here, as always, was an impeccably clean and well lit, well stocked store, and the staff we interacted with were kind, efficient, and always smiling. I think it's impossible to be sad in Costco. :) Bend, OR may not be the biggest city, but this Costco is fit for a city of any size. A great experience.

Kevin at the car wash is a stud! Above the call of duty!…read more Had to put up with a hostile dog in the back seat of a Toyota Dakota.

We love City Home. They carry some fabulous, unique pieces. Nancy is our favorite, but all of the…read moresalespeople are great. Check their return policy. Their inventory rotates regularly, so swing by regularly.

This store had so many great pieces, well decorated and friendly staff. Michelle helped us and went…read moreabove and beyond getting info for us-will definitely purchase our furniture there. Great store!

pretty rad place, would come back! I've never seen a grow store with a used equipment section, but…read morethe used equipment section here alone is bigger than the grow stores back home.

The vibes here are immaculate and they carry a lot of good stuff you can't get elsewhere!read more

We had an unfortunate encounter with one of Kara's employees when trying to return an item. She…read morelearned of it and immediately called to remedy the situation, restoring our trust in the store. We're local and have shopped there for years, even before Kara bought it. We will continue to shop at Kara's-it's the best kitchen supply store in Central Oregon! '

An independent kitchenware store, Kara's offers a wide range of high quality goods, including…read morespices, teas and oils. Very helpful folks here.

Reasonably and much variety. The sales people were nice and helpful. There's a large selection of…read morechairs and sofas and very reasonable prices ,

This place had an amazing selection of furniture for my wife and I to start adding to our empty…read morehouse. We scooped two couches and it could not have been a more pleasant experience. The staff were so accommodating, they even helped load up the U-Haul. 10/10 recommend

This shop is lovely. That said, I'm wondering about their market and their location. It's an odd…read morelittle spot, former home of Rescue, across from Newport Market, next to Devore's. There is a lot of traffic at Newport, but this place is across the street, I'm not convinced that anyone is going to notice this place. That said, the merchandise is lovely. Clean, crisp home decor. Very neutral colors. Not a lot of decorating risks showcases. I loved all of the tableware, would love some of their dishes. Very pricey. I did not check out the prices on bedroom furnishings. Great displays both inside and in the window (I guess that's inside too). No one greeted me when I came in, it took a few minutes, she was with another customer. What can you do? Beautifully put together store. Not sure what their market penetration will be in Bend, but I'm guessing they researched all that. Worth a look.

Walk in, and these are the adjectives that will come to mind: Exquisite. Sumptuous. Luxurious. Yet:…read moreApproachable. Whimsical. Utterly delightful. The balance is pitch perfect. I wanted everything, left with nothing, and yet still felt so fulfilled and inspired!