I hired Jamul Pest Control to take care of an ant problem at my mom's house and added my house a…read morefew months later. I'm very pleased with the results and my tech Gavin has been great to work with.

Excellent choice for my pest control services, customer service is excellent. The technician who…read moreserved our house did an excellent job, very knowledgeable, professional and polite. I signed up for the pest control program. You won't be disappointed, call and give them a try! I'm glad I did!!

It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Omar is a conscientious employee who is respectful and takes his responsibilities seriously! He…read morealways does a good job.

I've been a customer of simple pest management for several years, but I wanted to take a moment and…read morethank the team for being available and being so professional at helping take care of my home & my business. They have been able to help me with almost every pest problem from insects, fruit flies to rodents. Chris is my favorite tech, and I always appreciate his attention to detail when he's here. He's extremely friendly and personable, but completely professional at the same time.

Super happy with Brothers Pest Works! They are super responsive, come reliably every month, and…read moremake an effort to check in with us to ensure our needs are met. Highly recommend

If you're looking for fast and effective solutions I would highly recommend them. We had a severe…read moreant problem and the owner came and took care of business. Haven't seen an ant in over a month now! I'm so happy and grateful for their services. Price is very reasonable.

Carlos is knowledgable and works on the problem really fast. Great service and good communication.read more

I reached out to Bye Bye Pest Control for a quote through Yelp and even though we didn't end up…read morebooking (my husband decided to try handling it himself), I was super impressed with how professional and responsive Carlos was. He got back to me right away, answered all my questions, and their rates were really affordable, plus they even offer a veterans discount, which I thought was awesome. We didn't end up using them this time, but their customer service alone deserves a shout out. If our DIY attempt doesn't cut it, they'll be the first ones I call!

I started with yellow pest control. due to them actually being one of the only companies that would…read moreprovide a quote online. All others seem to want to come out and pressure you into some sort of contract. That was not the vibe with yellow pest control. They were also able to have a technician come out immediately. The technician that provided our service was very thorough. He provided us with a complete rundown of what he saw and what he was doing and made sure that we were OK with everything before proceeding. When he finished up, he reviewed the paperwork with me to make sure I understood it. Extremely professional company. Had a great rate. that doesn't leave you feeling like you got scammed. I will definitely be using them again in the future.

They came out on time, got rid of a couple huge hornet nests, bagged them and did a great job!!…read moreI've referred my neighbors to them. Affordable and incredibly efficient!!

John did a super good job for us. We had a rat in the house after a significant remodel. His bid to…read morerat proof was very reasonable relative to others and he was very diligent in getting the rat out. He seemed very thorough in rat proofing the place. He also communicated his coming and goings very well. Would highly recommend

I can not say enough on how happy I am about the service this company provides.The quality is…read morealways top notch, and you don't ever have to go behind or check video to make sure they did everything. It is very refreshing to just be able to trust someone to do a job. And it not be a money grab. The way ppl are nowadays sucks, but John is the reason to believe in humanity! The service and value can not be measured!

I had rats. I no longer have rats. The team is super friendly and helpful. They went above and…read morebeyond with traps and closing off entry points. They were attentive and the price was worth it. Reasonable for sure. Would use again and would recommend. Shoutout Eduardo and the boys! Not an easy job.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Nixtermite has been in business for 29 years, and their price was very competitive…read more I interviewed three companies to fumigate my home. This company was, by far, the best. What put them over the top was their four-year guarantee on fumigation (offered for a limited time). The other two companies offered one- or two-year guarantees. Customer service was outstanding from the owner, Chris, to his helpful office staff, to his on-site workers. The company supplied a home preparation checklist, which was very helpful. They offered a free lockbox, which was convenient. The theft deterrents gave us peace of mind while the property was being tented. On the day of the tenting, the technician was kind enough to check that my prep work was done correctly. I noticed after the tenting that the crew double-bagged items I had missed. Outside, my property was left clean. Thank you, Nixtermite!

Reasonable price, easy communication. The scheduling/support staff was great. Highly recommended.read more

Chris is awesome. He worked with me and was patient when we had to switch our dates for out of…read morecontrol situations. Twice. Definitely recommend.

We are so happy that we found Premier. They are super responsive and are accessible through text…read moremessage. They came out to do the initial treatment and a couple weeks later we found a cockroach. They came out and did a treatment same day so far we've been super impressed. I would recommend them.