Should up on time , tech went right to work . Pointed out all the issues before and the fix when it…read morewas done . Very professional and nice

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Excellent experience with Nixtermite from start to finish. They scheduled the inspection and…read morefumigation promptly and were incredibly communicative throughout the entire process--even responding to questions during off hours. Everyone I interacted with was fantastic. From Chris, who came out to the property, to every person I spoke with over the phone or through text, the team was professional, helpful, and extremely responsive. At one point they even went back out to the property to personally educate my tenants on what to expect and what they needed to do to prepare, which I really appreciated. When I had concerns about a subcontractor involved in the process, they addressed everything immediately and made sure my concerns were handled. They were also the only fumigation company I spoke with that offered a theft-deterrent option while the property was tented, which gave me peace of mind. On top of that, they gave me the best price right out of the gate. Great company to work with--I would absolutely recommend Nixtermite.

Responsive management. Did quality work for all I can tell. Friendly workers. They had one…read moreglytch with the wood repair as one of their team called off. Another with a less than satisfactory performance by an office worker. They resolved both issues to my satisfaction.

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

So much I'm disappointed with. They made huge changes and none of it benefits the customer. Every…read moremonth you get outside treatment but if you want interior service you have to call and schedule for a separate day (it used to be the same day). The issue is I CAN NEVER GET A HOLD OF ANYONE. I keep leaving voicemails and NO ONE gets back to me to even schedule. What am I paying for? Also, they are using AI to handle customer phone calls which is insane. We're already looking for a new company.

I just love these guys! I had another great service today by Cambryn. He is really friendly and…read morerespectful. He sent me a text message to let me know he was coming, which was helpful and kind. He let me know what work was performed and he took extra care getting rid of the spider webs. The service is always very consistent in excellence!

After Aardvark Pest was sold to Purcor we started looking for a new pest control service, as we…read moreprefer to support smaller businesses over corporations. We decided to go with Jamul Pest because of the excellent customer service we immediately received...and continue to receive. Arturo was very friendly, extremely knowledgeable and straight forward and we appreciated that. We haven't had any bugs since we switched, which tells me they're doing a thorough job!

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Update: Thrasher has reached out to offer further treatments and have so far done a more thorough…read morejob. When you pay $800 with the stated goal of getting rid of cockroaches, you expect treatment to be effective and to last until the infestation is over. After 10 weeks I was still seeing cockroaches and apparently I was not getting the best pesticide, and was told if I wanted further treatment it was going to be another $600. The employees were nice and punctual but what good is that when I was told this treatment will absolutely get rid of the cockroaches and it does not?

Giving this company 100% , service, affordability and knowledge. We are moving out of state and…read morewill miss our monthly guy, the security of knowing all our pest and termite problems are under control. Great 25 yrs of service!

I cannot speak more highly of a service company. Termites in the house are never fun and originally…read morelooked for local treatment (cost) and they came under 5 other companies. Switched routes and chose fumigation for peace of mind and in one day came out and quote once again was under the competition. That in itself was a win but to top it off, a confusion with SDG&E resulted in gas shut off being cancelled. Toby called me at 7pm on a Friday, had worked the issue with SDG&E and his team who originally had the tent over the house by 11am came back and waited 3 hours on a Friday night awaiting SDG&E. Their prompt response and dedication to all my kids and I to come back into our house on Sunday was amazing. I am confident that other companies would have just called it a day and I would have been left scrambling to come up with a new plan and would have had more out of pocket costs. From the first interaction to the last, this company showed honest communication, professional and dedication to the customer. A local business that does things the right way. If you have a pest problem, it might seem easy to use the bigger companies but Annex Pest Control should be the company to choose.

I called American Pest Control because I was out of town and had a friend housesitting, meanwhile a…read morewasp colony decided to emerge. Unfortunately my dog is highly allergic to wasps, and I wasn't going to ask the person house/dog sitting to go and exterminate for us so I called American Pest Control. They were very quick to have an appointment, it was next day, with a reasonable time frame. House sitter said they showed up, found the wasp nest and destroyed the wasps. However I'm a little concerned and feeling swindled by the terms of "wasp removal". I used the phrase "wasp removal" several times over the phone, as did the person answering my questions. At no point was "extermination only" or anything similar used. Apparently when speaking about wasp removal, to American Pest Control, it's synonymous with "extermination", as no wasps or nests were removed. Basically, I paid $150 for someone to show up with a can of Raid, and spray the wasps. The housesitter ended up removing the nest and "about 28" wasps that were left on the ground. I'm glad nobody ended up walking outside barefoot. I could have saved $150 and had her do that herself. Oh well. At least the wasps weren't around long enough to continue multiplying. Pro: Quick Response Con: Full price, half the job.

They replied the proper way on Yelp , answering with feed back and enthusiasm in the approach…read more . They showed up

Very efficient service with competitive price. Highly recommended for your wild animal prevention…read moreprojects.

Steve is absolutely an east-county treasure! Great to deal with, great communicator, punctual,…read morefair, and overall nice guy to boot! Reached out to multiple companies and he's the only one to respond to my request for Skunk removal... In the end we moved 6 skunks that were damaging/digging on my property! He's very knowledgeable and fair priced, I'm happy to recommend him to anyone!

I am not happy with this business at all. The price is too much for just thinking you're going to…read morespray the exterior of a condo and that is it. I've only had one employee that came and did a thorough job. All others skip the services needed inside the home which is the main reason for getting pest control services. The last time they came, they sprayed the outside of the home only. Of course I was upset. When I told them about it, they said they would only charge me half of the fee. Well, I am being charged full price for half the service. Not acceptable.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.