Omar is a conscientious employee who is respectful and takes his responsibilities seriously! He…read morealways does a good job.

I've been a customer of simple pest management for several years, but I wanted to take a moment and…read morethank the team for being available and being so professional at helping take care of my home & my business. They have been able to help me with almost every pest problem from insects, fruit flies to rodents. Chris is my favorite tech, and I always appreciate his attention to detail when he's here. He's extremely friendly and personable, but completely professional at the same time.

It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

I hired Jamul Pest Control to take care of an ant problem at my mom's house and added my house a…read morefew months later. I'm very pleased with the results and my tech Gavin has been great to work with.

Excellent choice for my pest control services, customer service is excellent. The technician who…read moreserved our house did an excellent job, very knowledgeable, professional and polite. I signed up for the pest control program. You won't be disappointed, call and give them a try! I'm glad I did!!

I hired The Pest Experts after using the Projects feature on Yelp for the first time. I wanted to…read moresupport a smaller company since there are so many out there. The initial setup fee was pricier than the bigger companies, but I did ask them if they could match or beat it. They didn't do either, but they did lower it a bit, which I appreciated. They did express concern that I would cancel my quarterly contract after the setup, which I didn't. Carlos is the technician who comes out to our place, and I am so thankful he is bilingual so he can communicate with my parents. He is always very helpful and explains everything he is doing, and what we can do in case other pests come up (since we initially reached out just for ants). We have now been with The Pest Experts for about a year, and I can't recommend them enough!

Only used them for a consultation but feel compelled to write a review because of their top notch…read moreresponsiveness and honesty. They were able to schedule someone right away and Carlos was very thorough and thoughtful with not upselling us. We had found rat droppings in our attic but haven't heard or seen any rats, and he confirmed that the droppings were old and while we can do a few preventative measures, there isn't much of a problem. Will absolutely be using this company again for any pest related needs!!

I had rats. I no longer have rats. The team is super friendly and helpful. They went above and…read morebeyond with traps and closing off entry points. They were attentive and the price was worth it. Reasonable for sure. Would use again and would recommend. Shoutout Eduardo and the boys! Not an easy job.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Nixtermite has been in business for 29 years, and their price was very competitive…read more I interviewed three companies to fumigate my home. This company was, by far, the best. What put them over the top was their four-year guarantee on fumigation (offered for a limited time). The other two companies offered one- or two-year guarantees. Customer service was outstanding from the owner, Chris, to his helpful office staff, to his on-site workers. The company supplied a home preparation checklist, which was very helpful. They offered a free lockbox, which was convenient. The theft deterrents gave us peace of mind while the property was being tented. On the day of the tenting, the technician was kind enough to check that my prep work was done correctly. I noticed after the tenting that the crew double-bagged items I had missed. Outside, my property was left clean. Thank you, Nixtermite!

Reasonable price, easy communication. The scheduling/support staff was great. Highly recommended.read more

Pardon me while I rave a bit. I have never, and I mean never, had a service professional or…read moretechnician in ANY line of work provide the superior service that I received today from Bobby Ruiz of Eliminite Termite Services. Needless to say, the discovery of dead termites (and a few live ones) on my bedroom windowsill sent chills up my spine and initiated my Yelp search to find just the right company to handle this "crisis" in my home. Eliminite Termite Services was among those I considered, and I was immediately impressed that the company is environmentally-friendly, requires no tenting and uses products that are safe for people and pets. Their excellent reviews sealed the deal for me, so I called for an appointment. Gary, the personable GM, came to my home, performed an initial inspection, offered his professional assessment and recommendations to address my situation, and scheduled a complete inspection and treatment appointment. Bobby Ruiz received the assignment and I couldn't ask for a more knowledgeable, skilled and detail-focused professional to handle the job. His enthusiasm for his chosen profession and the pride he took in performing his various tasks were apparent. His communication and customer service skills were outstanding and he was thorough when explaining the termite conditions he saw and the remedies he proposed, as well as in answering the various questions I had along the way. He dedicated himself to the job at hand and treated my house as if it was his own. Bobby clearly demonstrates what it means to be a valued employee and Eliminite should be proud of how well he represents their company. I am confident in the results of his work and will definitely contact Eliminite Termite Services in the future if the need arises.

Had a great experience with this company in responding to my request for termite elimination…read moreservice. I contacted them thru Yelp and got an immediate response . Gary came out and provided a quick and fair estimate for the treatment. The price was in line with other quotes I had received, but Gary's knowledge and experience are what set him apart from the rest. I scheduled a time to have the work done. Nicole was efficient and courteous in getting the paperwork to me to get the process started. Bobby completed the work and was very professional to deal with. I also asked for an estimate to fix any wood that was damaged and Dillon handled that with ease. I am very happy with the results and service. I give them my highest recommendation.

Sean the owner personally took my call, and explained how the whole process worked. He set me up on…read morea recurring monthly service and got me scheduled same day. The price is so worth it to take care of all my pest issues.

Garbage. 1st and only service, terrible. They blamed new web options as to why they didn't apply…read morethe CORRECT service. Didn't clean webs as claimed. Then caught attitude when I was unhappy with the service. For the finale.. told me to fuck off and hung up.​

We've been using Green Flash since we moved into a new house in El Cajon. They're great, they come…read moreout regularly and we rarely if ever see any pests in the house. We'd be up to our eyeballs probably if not for them. Mario, is also very polite and professional.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.

Here's a polished Yelp review you can post:…read more I recently discovered I had a rat problem in my backyard and reached out to several pest control companies for estimates. Unfortunately, a couple of them seemed much more interested in upselling me than solving the actual problem. Then I found Countywide Pest Pros, and working with Jeff was a completely different experience. He took the time to assess the situation, recommended an affordable solution that addressed the issue at hand, and never once tried to sell me services I didn't need. I really appreciated his honesty and straightforward approach. Jeff was also incredibly responsive and was able to come out within just a couple of days of my initial call. If you're looking for someone who is knowledgeable, trustworthy, reasonably priced, and focused on helping rather than upselling, I highly recommend Countywide Pest Pros.

We recently moved into our new house by the canyon and was immediately met with a ton of ants in…read moreour primary bedroom. We tried using Terro ourselves for a few days and weren't seeing much improvement. Reached out to Jeff and he was able to drop by immediately the next day to apply treatment. He was extremely knowledgeable and let us know where the ants were coming from, how he plans to treat it and also identified specific preventative measures like replacing some ant attracting plants. The very next day we didn't see a single ant in the house!