great service. Trevor was prompt and we received an appointment quickly. I also appreciated that their arrival window was very reasonable. Trevor explained everything going on and was ready to treat the problem. thank you. read more

Trevor came out to give a termite inspection and he was very thorough, friendly, and explained the process in detail. I would definitely recommend Twin Termite! read more

It was truly refreshing to work with a company that is upfront, honest, and transparent about pricing and the entire process. The team treated my home and family with the same care and respect they would their own. Exceptional workmanship from a dedicated, high-quality small business--thank you for going above and beyond! read more

I think they pray on elderly single women thinking they can scam them because of their age and vulnerability! their prices are rediculous

Response to this comment: Sorry but you did not mention anything about separate electrical work in your initial bid. You had to plans for the lights. It was an oversight on your part and you didn't take responsibility for it in the end. The credit you provided covers but a fraction of the cost of the custom lights that were thrown in the trash. The repairs that I called you back for multiple times were not just "touch-ups." Crooked pieces of wood had to be changed out. Wood that was not properly secured had to be secured. Wood filler and bondo was applied in a very sloppy manner and needed to be smoothed out. I don't think these are minor quality issues. I would expect a seasoned company to accomplish these things without the customer having to constantly point them out. It's as is your company was trying to cut corners and hope that the customer would not notice. Your argument about nonfunctional lights and dry rot being due to them is false. The lights were functional before your company tore them down without a plan to salvage them. As I pointed out in an email to you, we have a similar wood structure in the backyard that is in an even higher moisture location with exact same lights that has no dry rot. The lighting system is not implicated in the dry rot. Please don't use this common contractor technique to deflect blame on your customer. read more

As a respected realtor I pride myself on using the most reliable and professional services. Jordan and Twin Termite never disappoint. He is thorough from stem to stern. Quality service and I cannot recommend them enough. It is not a wonder they are always busy in all of San Diego. read more

It's very hard to find quality people that do great work at a fair price. This is especially true in the construction trades and more so in termite work. If you are looking for a great company to help you rid your home of termites, hire them. read more

Jordan and his crew did a great job. I had termites (who doesn't in SoCal) but they had also chewed up my closet door and the door jam to the water heater which had to be replaced. Many water heater doors are an unusual size and need to have 2 separate vents ...not carried at HD or Dixieline. These guys crafted a new door with vents and framed it in. Very professional. Highly recommended. read more

So we had termites...and we have dogs...and we question every chemical down to the MSDS. We got three quotes and had the best experience with the attention to detail, customer service, simplicity of the work and amazing price from these guys: I wish all service contractors had the integrity, trust and caring that these folks have. Whether it's JP with the inspections/quote workup, Devyn with the admin follow-up and coordination and finally Jordan with the execution: These folks were truly the best with regard to explaining all the details with my many questions while having the compassion and purpose of work that seems to have been lost in the pandemic. Thanks for a great experience and I look forward to keeping you around on this permanent plan to keep the termites out. read more

I had Twin Termite come out and do an inspection for a house in lakeside that had some termite damage. Jordan and his team did a great job explaining the process of the damage and process to treat the infected areas of the home. They were professional and knowledgeable throughout the whole process. I highly recommend this company to anyone in need of termite inspection or repairs for their home. read more

Twin Termite & Pest Control - Repaired the patio and jacuzzi deck - Pest Control Near Me - El Cajon, California

I scheduled an escrow termite inspection with Twin Termite. The girl who helped with scheduling was very friendly and helpful. The cost for the escrow inspection was only $75, which is half what a lot of the other termite companies will charge. They require payment upfront, which I was OK with. The day after I scheduled the inspection, I found out from the buyer agent that they were requiring their preferred termite company to do the inspection. I had to call back and cancel. The very friendly girl once again answered. I assumed I would not get my $75 back, but she went out of her way to make sure I was refunded. I didn't actually get the inspection but I'll assume their inspections are 5 stars just like their customer service. read more

VERY professional and courteous service!we have used this company twice now and have always been very happy with the service and the results!The team that came to my home this morning were awesome Thank you Jorden!I can not remember your partners name but also would Like to acknowledge him also!Thank you for being on time and the clean and professional way you took care of us! read more

Their technician Benjamin was very professional, on-time, had PPE, and knowledgeable. He did a very thorough inspection that included crawling around in my dank crawl-space and attic. In the end, his honest assessment was that I did not need any immediate treatment and mentioned Twin Termites' other services, but was not pushy. Great experience. read more

Twin Termite and Pest Control has been taking care of my property for awhile now. They do an exceptional job and I couldn't be happier! They're at the property once a month for pest control and my tenants are super appreciative there's zero pest issues they have to worry about - especially since there are dogs around and guests are entertained regularly. On top of that, they caught a termite issue before it got out of control and I would have been required to tent if it did. They offered a local treatment option and nipped it in the you-know-what without my tenants needing to vacate and find a hotel for a few days. How cool is that?! Thanks so much! read more

We were having our bathroom remodeled after having a major leak. When they did the demolition, we could see major termite damage. The contractor said we needed to have the termites addressed before they put in new wood. We found Twin Termite and read the reviews. The experience from beginning to end was amazing. We were dealing with a time crunch due to the contractor And the bathroom issues. They came out the same day we contacted them and did the estimate. Arturo the technician came out and did the spraying for the bathroom and the crawlspace underneath the bathroom. He was professional and extremely nice. He took the time to explain what was going on, he came back on a different day to finish the rest of the job as there was no time constraint for that part of the treatment. We were extremely happy with the service we received. The man who came out to do the estimate was professional and explained everything in a way that made sense and we felt the price was reasonable for the service we were getting. We would use them again, and I know will be using them in the future as termites are an issue in our area. Special shout out again to Arturo he is an extremely hard worker. It is especially hot in El Cajon and he was just so professional. It's nice to see that kind of work ethic. read more

We used Twin Termite San Diego was for a home inspection and the final tenting for termites. They were great to work with. Not only was their bid the best but they were extremely patient with answering all our questions and coordinating the details. Would use them again for any home I need pest support for. read more

I am a real estate broker and have used Twin Termite twice now. I will continue to use them. It is a company that offers quality, value and integrity. That's a combination in short supply. Thanks to Jordan, Devyn and the whole team read more

Aaron just came and sprayed for ants. What a pleasant young man he is. Would recommend this company to anyone.

Thank you very much for stopping by to do the inspection and treatment of termite eggs found on a window's corner. The gentlemen were very friendly, professional and effective. read more

We had our house treated today for subterranean termites. Benjamin did a great job with our initial report. Timely & thorough! Aaron performed the work today. Great communication. Devyn provided fantastic customer service. Overall great experience! Your SD team is solid. Tony read more

I have only rated businesses twice. Twin Termite, Devyn, went out of her way to accommodate me and book an inspection quickly. The Inspection Report (Jordan) was accurate and not over blown. I have not found a Termite Company that I completely trust. read more

We were disappointed to find termites last year in our garage, after having our entire house/deck tented two years prior (with a different company). We tried to slow the destruction with a can of termite spray, but the critters were quickly back again this year happily munching away on our garage beams. After calling several pest companies for quotes, having it was going to be cost prohibitive for a spot treatment...and some were even trying to get us to tent again after only three years. We found a great solution with Twin Termite! After offering a thorough inspection, they offered us a localized treatment option that made sense. The price seemed reasonable and I like that they'll come reinspect/follow-up in the coming year to make sure the treatment did it's job. (I was also impressed that the tech who did the work cleaned up! He had to move some stuff around in the garage to access the walls and he put everything back just as it was before!) read more

Doug Johnson from Twin Termite did both the inspection and the treatment for our house in University Heights. He has much knowledge about pest control and the treatments available. He's interesting to talk to! As a bonus, Doug is courteous, professional and works efficiently. He succeeded in making me feel that he makes his customer's property and time a priority. I'm very satisfied, so far. Just had the treatment completed so will update if my satisfaction changes. read more

From start to finish they have been excellent. Doug spent 3 hours during the termite inspection- he was very detail oriented. Because we were having other costs we needed to focus on first - we waited 3 months before we could schedule our service. He and his office were excellent in communicating - easy and quick responses , never any pressure and worked with our schedule. Our technician Aaron came today - he was excellent! We have two big dogs and he was respectful, kind and, loved them! He was very courteous with space and cleaned up after every move. He worked quickly and efficient and respected our time and space as well. They have a great warranty program. Piece of mind and excellent service ! Dont hesitate! read more

JP did an awesome job taking care of the dry rot. He stepped up to the plate. He was very professional and curteous. He was on time and finished everything on time. I coudnt believe he single handedly took care of everything. Thank you JP! read more

I just wanted to say Thank you for a great job! Doug came to our house and was a real straight shooter. We were given a fair price and a military discount. The treatment for subterranean termites went quite smoothly. I would definitely use them again but hope I don't have to. read more

Doug did a great job getting rid of ants. He is always professional and on time of resolving the issues. The work is guaranteed. Strongly recommend him! read more

I considered more than a dozen pest control companies for our property management business. These guys stood head and shoulders above the rest. Doug Johnson's inspection was extremely through and his service excellent. Twin Termite's response time, communication, professionalism and follow through are all excellent. They were even honest enough to not recommend services I thought I needed. It is rare to find companies that do outstanding work. Twin Termite does! They exceeded my expectations and I'm happy to highly recommend them. read more

Had a great experience with TT they were on time and thorough, will definitely be my go to for my home pest control!

We will NEVER use anyone else! Doug was very quick in response to our call for help. He provided a complete and thorough inspection, explained everything and made the whole experience super easy for us. He worked extremely hard to exceed any expectations we might have had. We were overwhelmed with the service, the attitude, the professionalism, the competence and the friendliness and the value. If only, all service calls could be like this one. The BEST ! read more

I would like to say how professional and speedy this company is for taking care of my termite problem. I would highly recommend this company over your traditional process of fumigating your entire home! You do not need to leave your home and the cost is much better than Tenting and leaving for 3 days! read more

Twin Termite is an example for other pest control companies to follow and for customers to appreciate and enjoy their experience. On 14January2016, one day before a long and extended escrow was due to close, it was discovered the termite report had not been done! The buyers had moving trucks lines up for Saturday and it was a three-day weekend so if property did not close Friday they could not move in until the next Tuesday or Wednesday. After about ten late morning calls to local companies that were unable to perform (even the company we had used for many years), Twin Termite answered and said they could have an inspector out right away. He was there within one hour, the inspector gave a verbal condition of findings while at the property and had the written report emailed to all parties before 4pm. There were three items to address so the seller quickly had those completed by a contractor, emailed the proof of completion of those items to Twin Termite offices and we received the clearance at 8:25am the next morning so escrow could fund the loan, release the property to record and the buyers move in the same day before that long holiday weekend. We did not have remediation work performed by Twin Termite because there was not enough time but based on their professionalism and experienced employees I think they would be very reasonable and we will have them bid out remediation work on future work. Twin Termite has offices throughout California and appears their main office is in Sacramento area and that office acts as a backup to local offices to assist in report distribution, forwarding messages to workers in the field and getting clearances to escrow. That networking and teamwork allowed for a rapid response, great communication, a successful closing and therefore a happy seller, buyer, escrow, title and all others involved. So thank you Kayla for coordinating the initial call in, Doug for getting to the property within about an hour and the same-day report, then to Noelle in Sacramento for coordinating and sending final clearance to escrow before they opened the day of closing! We look forward to working with you again and will hopefully not have to do a one-day turn around on the report / clearance ever again... but it is good to work with a company that has the capability to do that if needed. I do not know what other 'services' Twin Home Services provides but I will find out and will be working with their Termite and Pest Control services again and proactively recommend them to all others. read more

So Twin Termite was the first company I called to check my home. Doug spent 2 hours thoroughly inspecting my house. He was professional, courteous and very knowledgeable. The only reason I did not book on the spot was because of the price. I wanted to compare. I called 2 other companies, none which were able to identify the subterraneans that Doug had noticed. After showing one guy the subterraneans he missed his quote was much closer to Dougs. Terminix was the other utterly horrible worse company ever that quoted me 3 times the price and also did not identify the subterraneans. Needless to say I cannot say enough about Twin Home Services and Doug. read more

Ok - I admit it - we found a coupon for Twin Termite in the paper. Of course that wouldn't be the full story. Getting ready to close on refinance and needed termite inspection. We had another company inspect, and their prices was high and they wanted to tent for two small areas. With four grand kids under 4, we didn't want to go that route unless absolutely needed. As mentioned, with coupon in hand we called Twin Termite. Fortunately, we caught a break in that they had a cancellation. The inspector, Benjamin, came out and gave the house a good going over (even checking places the other company had not). It was determined that they could treat the house with the orange oil with comparable results. We were very pleased with the Technician - Aaron and his thoroughness to complete the job correctly. We could sense his company pride in dealing with us. Also too, working with Devyn in the office who went the extra steps to get the report to us in a timely manner. All in all - overall, very good. Won't see them soon, but they will be who we call first next time (even if we don't have a coupon - :-) ) read more

Doug was extremely professional during his inspection-- on time, spotted all of the issues quickly with his expertise, and answered all of my questions. As a real estate professional, I have interacted with many pest inspectors, and I would not hesitate to work with Doug again. read more

In June of 2017 my wife and I purchased a home in El Cajon. The House was tented for termites prior to closing. In May of this year we contacted Twin Termite & Pest Control and asked for a representative to come out and inspect the house prior to the 1 year guarantee provided by the company that tented the House. Doug Johnson came out on 5/22/18 and inspected the house noting multiple areas of existing dry rot and termite damage that should have been taken care of when the house was tented. He explained the damage and what was needed to resolve the damage issues and gave us a very fair estimate for repairing the damage and treating materials adjacent to the damage to prevent dry rot spread to I damaged wood. He also stated tha we should contact the original Termite control company as they were the ones who should make the repairs. We followed Doug's advice and the original company responded favorably and will repair the damage. Doug is a class act. Very patient and generous with his time. We appreciate his honesty and integrity. We will be contacting Twin Termite for regular inspection and treatment of the House after the repairs are completed. read more

Very thorough and professional. And my home smelled like orange blossoms for days after. I hope to not NEED them again for a while, however, if I do I would not hesitate to call on this company again. read more