The food was not good at all . Sushi was dry and crunchy .beef was so chewy couldn't not even eat it. It's a good concept but food was horrible. Waitress dint look like she was happy to be at work . read more

Mmmhhh Sushi was yumers I looooooooooooooooooove sushi Great service Nice people Great ambiance read more

I've been here a few times in the past and I've always loved the food. I know some people don't like warm rice but I love it. I love the food here. But the staff isn't exactly friendly. In wake of dining-in during COVID-19 tables are really clean, staff wears gloves and bring what you need to you. Service was quick. But the bathroom (the female one at least) was disgusting. Could really use a deeper clean. read more

Ten Sushi Buffet - Bathroom, toilet - Sushi Bars Near Me - Ottawa, Ontario

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Review is for a la carte dine in. I came here on a Friday night about 2 hours before closing and the restaurant was quite empty. Excess amount of staff standing around staring customers down. Ordering from the a la carte menu, the sushi, sashimi and maki "boat" was underwhelming. The rice was warm and sashimi was not room temperature. I had to ask for soya sauce, wasabi and ginger. I also noticed a lot of fruit flies buzzing around the restaurant which indicates that they might not be as sanitized. I'd steer clear of dining here unless you're opting in for buffet. read more

Ten Sushi Buffet - Sushi, sashimi and maki "boat" - Sushi Bars Near Me - Ottawa, Ontario

Really amazing sashimi delivery Better than any in Gatineau, certainly among the better choices in Ottawa. The presentation was beautiful, the quality fantastic. I usually dont get excited for butterfish, but this time it was sublime. The salmon was great, tuna just kinda good. I had har gow as well, and loved it. I am excited to order from them again, I really felt this was a good choice. read more

We went in a group of 10. They charged 15% tip automatically for the group, but they charged it after the tax was added. So they tipped themselves on the tax. They charged $1.50 per person for the full 10 people extra for drinks, even though 3 in the group had water. The service was average at best. I used to go for lunch a lot but now they charge dinner prices for lunch so I won't go back. Very disappointed. read more

I am a regular at the Ten Sushi on Bank Street so when I heard there was another one on City Park I had to try it. Obviously the menu was the same but I have to admit the service and food seem better here (for an ayce restaurant). Now it might just seem like this because it is newer or less busy since it was early lunch but plates were being cleared immediately, tea came with a tea pot, waters were being refilled faster, sushi/rolls came on nice plates and were awesome and all orders came quick and nothing was extra or missed. Everything tasted good! Sushi had the right amount of rice and tasted fresh. The hot and sour soup was by far the best here even in comparison to the one on Bank Street. Beef was cooked perfectly. I will definitely come here again and hopefully the quality/service will stay as good as they get busy and known. read more

Ten Sushi Buffet - Sushi Bars Near Me - Ottawa, Ontario

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Visiting from California, this all-you-eat-sushi is an alien concept. I was expecting low grade sushi as a result, but to my surprise it was pretty good. The service was crazy fast and friendly, although there were a lot of menu options the variety wasn't that broad. Though what do you tip with all you can eat? I probably tipped too low. I assumed somewhere between buffet lvl vs full service. read more

Not recommended for birthdays. If you're unlucky and your birthday is on their rotten days, food won't be the only thing poorly served. From repetitive food spilling to casual mocking to straight up calling you a retard. My friend, a native mandarin speaker, on her birthday, bitterly translated the insults. They voiced their words loudly, thinking we wouldn't understand. On the other hand, the poor food quality guarantees a trip or two to the restroom later that night. read more

Ten is my favourite all you can eat restaurant in Ottawa. I can agree with other commenters when they say the service isn't great, but I honestly don't mind. I'm not against the minimal contact with servers because they are quick and efficient. Also, if you do need to speak with a server- it may be difficult to find someone but once you do they are always kind and willing to help. read more

Every time I go it seems to be going down a star. We may have to find a new sushi joint. The service has gone down substantially, not even a smile or anything during our entire time there. We waited 15 mins to be able to get a hold of someone to refill our drinks as they kept walking by noticing our empty glasses. The food was ok, nothing to write home about. I'm really sad this is starting to go downhill as I loved it when we first started going. The parking situation is also horrendous, more then half the parking lot is gone with only about 5-6 spots in total... for a large restaurant that can hold about 100 people at max capacity. ------ Updating my review I'm docking it a star, the sushi rice was quite warm this time around. Still delicious food, but that did disappoint me a bit. Warm rice It takes away from the sushi. ---------- Came here for dinner, I was very happy with my meal. The food came out in a good amount of time, and was delicious. I loved the fact that the sushi rice wasn't warm. So many AYCE restos serve sushi with warm rice, so nasty. But we didn't come across that at all. Dinner is a bit steep in price, but it's the same for all AYCE during dinner service. I will try and keep to lunch service for more bang for my buck. The menu is a wide assortment, from sushi, maki, sashimi, dim sum, soups and much more. I'm so happy to have an awesome sushi place so close to home read more

Just went for lunch. Was fresh and very tasty. Even though was packed the service was very fast. Keep it up guys read more

Ten Sushi Buffet - Green tea ice cream yum - Sushi Bars Near Me - Ottawa, Ontario

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I was here on a Saturday night at 6 PM sharp in mid-January. First impressions: - Big restaurant, has tables big enough to accomodate groups of up to 10-12 - Cool decor, pretty modern-ish - Clean restaurant Pro's: - HUGE selection, this is great for an AYCE in Ottawa as it is rare to have such a vast variety in a non-Vancouver/non-Toronto/non-Montreal city - The Eel here is freaking good, you HAVE to order the eel under the 'sushi' menu (Eel on top of rice) - iPad ordering (go digitalization!) - Shrimp Tempura is a solid 8/10, ORDER THIS! Con's: - Service was a little off, our dirty plates were piling up and we had no place to place them - Freshness of a few fishes was off, the Octopus and Squid was tasteless, especially the Tai (Red Snapper), which was not good at all In-between's: - Salmon was alright, felt a bit lacking on the oilyness and freshness, but then again, it probably was frozen, but disappointing since I was expecting a little bit more oilyness out of the salmon sashimi - Taste of food was just ok, not great not bad Would I come back? Yeah! If I am around Ottawa/Gatineau, I would come back! Give it a try. read more

Was impressed with the quality of the food. 4/5 Selection on the menu was standard 4/5 Service level was a little slow. 3.5/5 Price was standard for AYCE in Ottawa but very good compared to Toronto 5/5 read more

This place was terrible. The serving amount per order is not explicitly specified on the menu. More expensive items like sashimi are given very sparingly, while cheap, deep fried items are initially served as 1 or 2 pc per order, but with any subsequent order they would give you 4 or 5 pcs per order. If you cannot finish your food, you will be gifted with a surcharge for unfinished food. The management was rude and the food is mediocre. There are far better options for sushi in Ottawa; save your time and money. read more

Very good for an all you can eat sushi place Service was decent but they could have paid a little more attention to the table in so far as refilling water. The food was good and great bang for the buck. read more

Don't go there unless you love ordering by tablet. The staff were really not knowledgeable. We had difficulty ordering and they were totally unable to offer good advice. We each wanted a beer and they brought us a plastic glass WITH ice and a straw - for a beer? We ended up walking out (we hadn't opened the beers) and will never go back as long as they use tablets instead of people for orders. The Sushi MAY be OK but we didn't try it. We DID go to a competitor, had excellent service and good Sushi! read more

The food is good here. I've been coming to this restaurant for quite a few years. The service leaves a lot to be desired, however. Servers can often be seen on there phones. The other reason for my low score is that the restaurant is not wheelchair accessible. The front door has a button, but it doesn't work. read more

I regularly eat at this restaurant and have since it opened. Yesterday I had an experience that left me speechless. At the end of our meal, when it was time to pay, the server very quietly told our table not to tip. When we asked why he let us know the Manager keeps all the tips. When I told him that is wrong, he became extremely nervous and asked us to not say anything. No less than 30 seconds later, the manager is st our table aggressively speaking to our server in Cantonese/Mandarin. It was very clear the employee was scared and getting into some kind of trouble. I will never go to Ten Sushi again knowing the management keeps the hard earned tips of their employees. This is a clear violation of the Employment Standards ACT, and is disgusting as a practice. TL;DR: Don't eat here, manager pockets all tips! read more

This place recently rebranded themselves from Sushi Kan 3 to Ten Sushi (there is another ten Sushi on bank street). It's pretty good - you order on a tablet which you get to keep throughout the duration of your visit, they aren't too heavy on the rice, and they have several kinds of sashimi available for dinner (which is the essentially the only thing I get at AYCE sushi). Overall a pretty good place. read more

I ate lunch here today and it was amazing quality for a sushi buffet and grilled items. Food came fast and accurate.. service is where they lost a star. Our drinks were empty for 5 minutes, it was hard to flag a waitress/waiter down as they would wait by the back wall, uninterested to make sure things were alright. We tried the "help" button on the iPad and that didn't do anything either. You gotta be vocal to eat here! Food is worth it if you can handle mediocre service. read more

I came to the place with my friends. One of them had a birthday that day. I tried to be polite and tell the waiter for any birthday treat for her. Later that before we finished and walked out, we heard a lot of verbal harassment about us as costumer and one of them called us retard in mandarin. We know their language but we just casually walked out and feeling quite upset. The waiters also spilled on our table multiple time and showed attitude to us too. Please consider carefully next time you decide to walk on this place when you know you could be the next one to be verbally harassed. read more

I came here for the first time the other day. The rolls and tempura were delicious. However, I was not impressed with the soup. The seafood udon I ordered was not fresh and I found beef in it. It did not look at all like the picture and was very disappointing. Other than that, I would give the restaurant 5 stars. read more

Incredibly great food and service, I recommend this restaurant as a distraction to Sushi. I went yesterday with my family, I tell you I went to several Sushi restaurants. I prefer this one. One issue keeps repeating itself they bring my soup cold all the time no matter what I tell tnem. I think only a few employees speak English, the rest nudge yes and they do nothing. Seeing Employees turn over is very noticeable. Make sure to speak up and tell the staff if you do not like something. I reduced the number of stars to send management a strong message. read more

I have been to the Bank location many times and have always had great food. We decided to try the City Park Dr. location as we were in the area. The sushi was good as was the General Tao's Chicken. However, every thing was obviously prepared in advance and it showed. Our entire order of tempura veggies, shrimp and crab was so soggy and wet and cold. Gross. We had to send the Korean chicken back as the chicken was covered in tons and tons of fat. Our spring rolls were cold and soggy and we actually wrapped all 4 in a napkin and threw them out in the bathroom so we wouldn't be charged. Grilled veggies were very limp and luke warm. Obviously cooked in advance and just sitting in a tray trying to stay warm. Green onion wrapped in beef was so tough. Calamari was tough like eating a rubber band. However, our servers were excellent and very friendly. We won't be back to this location but instead will go back to the one on Bank street where the food is fresh and hot. read more