Not sure how their food is. We had reservations to eat at their restaurant (sunset side) and they acted really strange getting us checked in. The hostess told us to wait a minute and about 10 minutes later reappeared with another woman. They told us they could not honor our reservation because we weren't dressed appropriately. They claim we were in athletic wear but I wholeheartedly disagree. I'm not sure when full length black leggings became athletic wear. Anyways, they told us we could just go over to the other restaurant that doesn't require reservations. We decided to spend our money elsewhere. They ended up charging my mom a $150 cancellation fee. After telling our story to other workers at the tram, they were all astonished that we were treated that way. Maybe I should mention that there were other customers wearing plain black leggings and the hostess was in a short skirt with doc Marten boots (doesn't seem like they follow their own conservative dress codes but expect us to?) What a trash place. read more

I was super pleasantly surprised to be writing this review. Sometimes, when the ambiance and view is so breathtaking, the food and service are kind of "meh". That is not the case here. Obviously the view is worth it, but the staff is very well trained. They are knowledgeable without being obtrusive. Maya was very sweet and attentive. The menu was wonderful and imaginative. I had the miso glazed tiger shrimp on the most amazingly flavorful rice I've ever eaten. My hubby had the chicken chop with Marsala gastrique that was not only packed with flavor but tender and juicy as well. He started with the seared Ahi and I ate the spring greens, so there was no room for dessert. And don't even get me started on the bread. Everyone visiting ABQ should come here for the highlight of their trip. read more

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Absolute rip off! $100 for drinks and what they call chip trio! Ugh. Born and raised, 10 generation New Mexican and took my out of town son and his girlfriend for appetizer and drinks! Chip trio! Chips were all broken, hair in them, out of a bag from grocery store seems like. The guac wasn't bad, but definitely out of a bag. Queso with green chile! Cold. No chile! Oh, and the portions of dip, what the heck? You could maybe get 3 scoops from the broken chip and dip was gone! Worthless. But here's the kicker, the fresh salsa was PACE salsa! The cheapest no flavor salsa ever that you buy off the shelf at grocery store! $17!!!! For what cost Ten 3, a buck to of pre-made grocery store fair! Horrible! Talk about false advertising for a restaurant! I know this is a place for tourist suckers, but come on guys! Let's try to show tourist GOOD New Mexican food, not crap! Please! I feel so ripped off! Will never ever go there again and will tell everyone how absolutely worthless this place is. Also, servers were ok, but you can tell they were miserable! Go figure! Keely C.'s review was right, same as mine. Look at her photo of chip trio and you can see how pathetic it is. Ride the tram, take you own food. Save money and misery and not go to ten3. read more

A scheduling error that turned into a fabulous night As a full-time mom, nurse practitioner, wife, and part-time Ph.D. student, date nights are hard to come by. I thought I had booked a table for a Saturday night at 745 and even secured the elusive babysitter for the occasion; more on that later. As an aside, the day Ten 3 opened, I wanted to try this dining experience. I grew up hiking the La Luz trail and had dinner at the previous restaurant throughout growing up here in the Land of Enchantment. Saturday night arrived, and my husband and I joyfully left our two children and drove to the Tram. Upon arrival and checking in at the base of the Tram, we found out I had made the ultimate mistake, and our reservations were for a Monday at 745. "No worries, go up and see if they can fit you in," was the reply. So my husband and I climbed aboard the Tram Car and enjoyed the scenery. While on our way up the mountainside, we met a couple; visiting Albuquerque. We switched areas so they could enjoy the views better. Once to the top, we checked in with one of the three Hostess. I explained that I thought I had reservations, but instead, they were for Monday. The younger Hostess replied, "that's ok, you can come back Monday." Please insert a long pause for all parents. Securing a babysitter, finishing work at a decent time, and enjoying a Monday night date is impossible in parent land. Luckily the manager was on site. He heard my explanation, and the couple we met earlier, standing near us, said, "we don't have a reservation either; we were just hoping we could get a table." The manager always had a positive demeanor and asked us to give him a moment. When he returned, he expressed his apologies but on a Saturday night, no tables were available. I spoke up and told him no worries and that we appreciated him. I think I speak for all of us in New Mexico that we are thrilled to see businesses thrive, and we appreciated his time. He offered all four of us a glass of champagne, and we were placed on the waiting list for bar seating. Upon receiving the champagne, we found out the young couple was celebrating a birthday. We toasted to the young lady and exclaimed that she was our good luck charm. So even without reservations, we enjoyed the Tram and a complimentary glass of champagne. A few minutes later, a woman came up to me and offered me her table in the informal (think around the bar) seating/dining area. I said yes and thanked her, then invited the couple to eat with us. We were seated and still had a nice view of the east side of the Sandia Mountains. Beautiful, to say the least. As we got to know each other the manager re-appeared, a table in the formal dining had opened. Would we like to eat there tonight? Of course! We moved to the formal dining area and again were greeted with breathtaking views as the sunset and the lights of Albuquerque winked at us. We ordered a bottle of wine and then had an indulgent and well-thought-out meal. Our waiter Tom, with bright orange framed glasses, was full of stories and ideas for us. Between dinner and dessert, the Head Chef came by and greeted us. What another wonderful surprise. We ended the night with a slice of birthday cake for our new friends. I sincerely think we were given half of a cake. Our night ended with a sugar high and another gift-bottled mineral water from England. I am not sure if we could have even planned such a great night. We enjoyed new friends, beautiful views, fantastic food, well-curated wines, champagne, and a staff who are easy-going and helpful on a busy Saturday night. It is not hard to see why this place is so popular. I know my husband and I will come again ( I will double-check my reservation next time). I recommend you bring a relaxed and appreciative attitude and try out Ten 3. read more

TEN 3 - New American Near Me - Albuquerque, New Mexico

Wonderful craft cocktails to enjoy with a great view. We also shared the Brussels sprouts starter. Very tasty, a bit too oily. Took a while to get greeted/acknowledged upon arrival but they may have been a bit understaffed. Bartender was working his tail off. Our male server was friendly and capable. Very nice relaxed setting after taking the tram up. read more

TEN 3 - Crispy Brussels Sprouts,Infante, 3 story Dory Sour - New American Near Me - Albuquerque, New Mexico

Reading the reviews I was skeptical about this place...but they couldn't be more wrong! I made reservations for 7:30. Open table had them all booked up but I called and they had people cancel so always call and make sure. They told us that since it was close to balloon fest to be there an hour and a half before to get enough time to get the tram. $3 to park(cash only) and $25 per adult to go up the tram FYI. The tram line was LONG. At least an hour wait. However since I made reservations at the restaurant a nice lady came down asking and confirmed our reservations and scooted is to the front of the line and had us on the next tram up! Couldn't have been more happy with this! Really made getting up there a lot easier and stress free. We got to the top after a nice 15min fairly crowded tram ride to the top which gave us amazing views of the Rio Grande valley. At the top it's a short walk to the restaurant where they had us sit at the bar until our table was ready (we were about an hour early due to skipping the line) we got some drinks and chatted. The bar had a small menu that was for the bar and first come seating at tables on one side of the restaurant. Their signature cocktails were very tasty. After about 30 mins our table was ready. We sat on a different side of the restaurant than the bar and other tables. This side is for reservations only and has the best view of the Rio Grande valley and ABQ. My girlfriend got the ribeye and I got the fillet. Both were amazing. I could've used another side for the fillet but the smashed potatoes were enough. The ribeye was out of this world though. Cooked to perfection with quite a large portion and had to be top prime cut the way the marble quality was. Mashed potatoes and Brussel sprouts set it off. Really extremely well made. Paid about $50 for each plate so be prepared. I thought for the amazing food, atmosphere, views, and great service it was worth the price. I really hope somehow this review get back to the chef who made our steaks and he/she gets a hearty pat on the back for those meals. read more

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The tram ride was a neat experience (no seating and it is a 15 minute ride) with breathtaking views! It was very cold and windy on the mountain top so we went right in for dinner. Our experience in the casual side of the restaurant wasn't as impressive as the views! Best part of the meal was the great table right by the windows. It took several minutes for our waitress to arrive, we placed a drink order and also ordered the tempura vegetables. She assured us water was on the way. After several more minutes of waiting we were again told water was on the way. More waiting and we finally got water & our app arrived, still no drinks. We finished our app and 3 of our drinks arrived with a weird excuse for why the fourth was missing. Our appetizer platter and plates were snatched off our table and we were all asked to hold onto our silverware so we all took our napkins off our laps so we didn't have to lay our forks right on the table. Finally the fourth drink came out with our mains. Our party selected a chopped salad with added chicken, Caprese sandwich with added bacon, the Munoz sandwich and the sirloin. The salad was a hearty serving but underwhelming. The Caprese had one piece of bacon added, the Munoz and Sirloin were enjoyed. We had planned to order dessert but the profiterole was all ready sold out and our service was so hit or miss we didn't feel like waiting for anything else. Left feeling disappointed in the restaurant experience but still glad we took the tram ride. read more

I really want to like this place (stunning views, restaurant is beautifully built) but the terrible service and overly salty food took our experience down several notches. If you have patrons celebrating special occasions, it might be a nice touch to offer dessert or seat them at the open table with a view. There isn't much leniency with the staff here. As for the food, the sweet potato fries had mounds of salt on them and my ribeye that I had requested medium was sent to me rare. Regardless, I would like to see how this establishment improves. I recognize that it's fairly new and still ironing out some kinks. Hoping for the best! read more

Came here for our anniversary and it did not disappoint. All of the food is amazing. The service was wonderful and the experience overall is very memorable. read more

My husband made us a reservation for Ten3 10 days in advance to celebrate our recent move to Albuquerque. They called the day of to confirm. We checked the website ahead of time for any specifics, dress code stated: "We have a Smart casual dress code in our dining room that we follow, smart casual is: Well fitting, neat and appropriate pieces that are slightly less formal than a business casual, hiking attire is not accepted in the Dining Room." It also underneath specifically said no leggings, sweat pants, or athletic attire. We got to the tramway base one hour ahead of our reservation, as instructed on the website, and headed up to the top. Immediately upon walking inside the hostess made a face at me and before we could even give our names or say a single word, she states they didn't allow anyone with jeans with rips inside the restaurant. Mind you, multiple people wearing jeans, dressed way less nice than I was, were allowed into the restaurant ahead of me (and the rips in my jeans were extremely minimal). We tried to explain we came all the way up there specifically for the reservation, and that we checked the website ahead of time for the dress code and it never stated that. The hostess wouldn't budge and was extremely insincere and acted irritated with us. The manager came over to talk to us as well and was the same way. We were not offered a reservation for another day, or any alternative at all. We were just straight up told our only option was to leave and take the tram all the way back down. It was embarrassing and demeaning. Even other guests waiting in line behind us were saying how ridiculous it was and that they should have let us in. So, we left and went to Ruth Chris instead (without changing). Obviously the views up there are unbeatable (hence the extra star). But the way we were treated and the lack of communication about the dress code was extremely off-putting. Hesitating even going back. However, I really do wish we were able to actually experience the restaurant. read more

We made a reservation for 4 and requested a specific waitress, and seating we didn't get either. The appetizers I would call small, the main course was salty, one person received the wrong order. After about 10 minutes the waiter offered to take the rest of our meals and keep them warm while they remade the bad order. We ordered desert which was very small. All the serving sizes seemed small. The ambiance was nice, the bar area was nice and the bar staff were very friendly serving very nice drinks although over priced. We will not return although our friends made it a special day for us. read more

tips: only the fine dining side has sunset views. and they only cook their burgers well done. service was very good on the casual side read more

The food, service, and view were all outstanding. We were not going to eat at this restaurant when we visited Sandia Peak due to the average review (~3 out of 5). But, we were hungry and decided to have lunch. The NA cocktails are pieces of art and delicious. read more

Had a great time riding the tram and hiking today then decided to get a bite in the bar. Everything was good until then. Took awhile to get service, they were semi busy. We ordered drinks, wings and fried pickles and also asked the bartender if she could wipe down the bar where we were sitting. She looked at us and just walked away. Ok... Took a long time to get our food and nothing came out hot. The fried pickles were still really good. The wings not so much. I bit into one and the meat was kinda rubbery and still a little cool- tells me they were frozen and microwaved. We waited and waited for the bartender to come back around and when she asked if we needed anything else we told her about the wings and she actually rolled her eyes at us. Never got asked if we wanted anything else to drink or waters filled while sitting there. We paid our tab and left. I will definitely take visitors up on the tram again but will not be giving Ten 3 my business. read more

I did received the credit, weeks later. I have to say the views from the top of the mountain are breathtaking. Maybe consider getting on the waitlist before going on a hike or exploring around. read more

TEN 3 - Burned burger - New American Near Me - Albuquerque, New Mexico

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Hmm...we expected more from a place claiming to be 'fine dining' and for the price. Add in cost of the tram to get up there and you can expect to drop a big chunk of change. We started off with drinks at the bar. We sat at a table then I caught the eye of the bartender who turned on her heels. A few minutes later the hostess came over and told us we could sit at the bar, not the tables. It would have been nice to have been told that before we sat down. The service was less than stellar. Even though our host told us how good our server was before we even sat down, I got the impression that he was new to the 'fine dining' server scene. He was nice enough but He bumbled the specials, he never asked us if we wanted another round of drinks and after dinner when I asked for a box for my leftovers, he forgot but blamed others, 'I asked them to help...', trailing off...and then I boxed my own. How much longer do we need to give Grace to restaurants in our post-pandemic world? My husband had the Little Gem salad...Little Gem is the name of the lettuce and based on the few leaves and the dominant chunks of tomato and 1/2 pound of mozzarella, it should be renamed to tomato mozzarella on a bed of lettuce. My salad, spring greens, was delicious. The entrees were very good. My husband had the filet and I had the pork chop. I was very surprised at how thick the chop was. Dessert... creme brûlée...don't bother. The sugar layer was not uniform and the center was so thick that I couldn't crack it so there was no way to get a taste of caramelized sugar in every bite of creme. It was served in a filo dough bowl ‍. Not good. Would have preferred the standard ramekin. And to top it off, it was dusted with powdered sugar. Probably to cover up the burnt sugar layer. I am glad we went but we don't need to go back. I'd rather spend my fine dining dollars at Antiquity. Ps: the women's bathroom...3 stalls, one out of order, one had a broken lock and the other was handicapped. Again...I expect more. Pss: I overheard the hostesses make derogatory comments about the incoming load of guests getting off the tram. Again, how long do we have to give post shutdown grace to the restaurant business? read more

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Incredible ambiance and sunset view. Delicious food but location demands it be very pricey. Tram ride was very cool

Denied us seating at bar because my sister had an out of state "vertical ID"even though it showed she was of age. My sister said she would just order food & the female bartender was very rude about it, got management and rushed us out without giving any explanation. Sad I will not be returning, I have dined on both sides multiple times but will not tolerate rude disrespectful behavior towards family. read more

This was such an amazing surprise! Chef J. Martin Torres and his staff leave no details untouched! Such a great meal with beautiful views! read more

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This was one of the most difficult restaurants to get in, not in terms of reservation availability, but in terms of how much physical effort you have to put into getting there. It was the most fun and memorable experience for me, but my two scared-cat family were so terrified to get there. It was all because we had to take Sandia Peak Tramway to get there. The ride was 15 min with amazing close up views of the mountains and canyons. The line to get on the tram was over 1 hr for us. It was well worth for me, but may not be for everybody. The food was delicious with no complaints. Some of the food options were quite fancy, e.g. the free homemade butter with Hawaiian black volcano salt paired with bone marrow crisps. It was reasonably priced, not over the top for how much effort the crew has to get the ingredients and their own bodies up and down the mountains everyday. It was one of my most memorable culinary experiences because of the breathtaking view at 10,300 ft above sea level. I finally realized why the restaurant is called "Ten 3." It was named after its elevation. Get it? The service was punctual and friendly. Kudos to the crew to make this fine dining experience available at such an unique and magnificent but difficult place. If you're in town trying to figure out where to eat or where to go, definitely check out Ten 3. It'll be a story to tell for the rest of your life. read more

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Polite hostess got us a nice window table in bar after a 15 minute wait. 20 minutes later, we left after no one provided any service of any kind to the table. Within the previous 9 months or less a friend related a trip to the restaurant where a question about gluten free items was met with a perceived rude response. So, I wasn't surprised by my visit detailed above on 24 July. read more

We sat at the bar since we didn't make a reservation. I got the margarita and sampled their sandia watermelon cider! I ordered the street tacos with carne asada and they were tasty! They came with beans. Our server was friendly and the other bartenders were all eager to help us. The views from up their are incredible! Make a reservation for a window seat!! read more

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Terrible service and prices are outrageous. They've almost doubled their prices. The experience isn't like before. Don't waste your money. Seems like management has changed and not for the better. Miss the good ole days here. read more

Visit date October 24, 2020 4pm- 6pm Disappointed. After 1.5 hours, my sister's fiancé checked our place in line. A young woman states Yes, she could seat him now...your party has to be present. Me, aunty and the twins came inside as requested. The lady looked at us and said oh my mistake, I actually don't have a table. Carry out is available. We waited another 30 min (2 hours) and she stated a table is still not available for us but carry out is. We finally left. Funny thing Is a table was ready when they saw Jay, a white man but immediately unavailable when she saw his native family. Just another day in a world of covert biases. It's ok we left after being turned down a second time. It's still a beautiful place though and I'm sure the food is decent? There has been no feedback despite emailing this review to Jfox@sandiapeak.com. read more

TEN 3 - Beautiful scenery... Waiting outside - New American Near Me - Albuquerque, New Mexico

Wonderful Ambiance, great wait staff. The food was out of this world. Highly recommended worth the tram ride to the top read more

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Loved the views & service provided by our hostess, N'ANTALIA--Talley for short, as well as our server, Joel. The menu's short, but the taste is long! Cheers!! A can't miss! read more

We will never eat there again. 30 min. for starters , good, but then we waited for 1.5 hours for our food. I complained to the manager, the food came out in less than 5 min. Service bad. Food ok. Not sure about fine dining. Of course we will not go back for either. And we said that last time we were there. we suggest bring a pick nic for the mountian top. read more

Please advise your Caucasian manager with the tatoos that the days of asking colored folks to go to the back of the bus are over. Telling us she can seat us elsewhere in the lounge showed elements of racism which she passed off as inappropriate attire.But her demeanor and manner told the truth. We were met at the entry by two beautiful ladies who said "you're checked in". Then one of them escorted us to Ten and turned us over to the nice hostess there. As she was ready to escort us to our table, this other woman came and blocked our entry. She eyed us with disgust. Sweatpants aren't allowed she said to me. I said These are evening tights. (Dkny) These are certainly not sweatpants. Oh well it's sportswear (pardon me? Who could exercise in this ! She continues...Well we can seat you in the lounge. I said I didn't book the back of the house and I am vegan. I came for this menu and the ambiance and view. I come every time I am in New Mexico. It's my 3rd visit here. She replied : oh they have fries. Fries?? I told her it's clear we're not welcome so we will leave. It was 5:15pm. We were the ONLY customers. With this Kind of manager Perhaps it'll stay that way - empty. Certainly we felt racially profiled by this woman. It's not just what she said but how she said it and the way she looked at us - like you don't belong here. No smile. Just like with disgust. Like we were not good enough. Remember 3 other hostesses had okayed us to be seated. Those ladies were elegant and smiling and nice! That manager should be the one to cover her arms and dress appropriately.Anyway just a horrible experience that should never have happened in this day and age! Just shocking. I truly loved my two prior experiences. I am still in shock. read more

There are two parts to the restaurant. we ate at the fine dining area. I grew up in ABQ so have been up the tram many times. Best to get tram tickets on-line the day ahead of time--cost $25-30 each but well worth the view--and getting out of the 100 degree heat for a few hours was priceless--it is 25-30 degrees cooler at the top and if windy it is cold once the sun goes down so bring an appropriate jacket. They called us before hand with a dress code (no hats, athletic apparel or hoodies-LOL). This code was followed by us but I saw plenty of shorts and flip flops--who cares-it's 100 degrees at the start. At 4:45pm on a Thur it was easy to park and we went right into the tram with pre-bought tkts. Both up and down in the tram the operators were excellent--very friendly, engaging and pointing out several landmarks along the way. Up at the restaurant things got a little confusing--we were a bit early for the dinner reso, but couldn't get a drink because they said there was a long wait (NM is not quite "opened up" due to low vaccine rate--come on folks get your vaccines!). we hiked down to observation deck and got paged in 2 minutes that the table was ready--schlepped back up and seated-.... but it didn't seem like "fine dining with a dress code"--we asked and they had seated us in the bar area--we picked up and stood in the lobby for 15 min. Not a huge deal but the disorganization was a touch annoying. Finally seated--excellent view-nice partial shades to keep the sun and heat down but keep the views. We watched two guys put together hang gliders 90 ft outside our window with the hopes of jumping off the edge (10,300 ft up!!). Alsa, too windy. Waiter asked what type of water and relatives answered bottled--they brought 4 big bottles of water--one for each person and made it into a show as 2 waiters poured them into all of our glasses. I always just drink tap so I was surprised. It turns out that they charged us $8 per bottle ($32 for water!!!)--in my opinion outrageous-i don't mind spending money but i hate surprises. On a similar note the waiter presented the dinner special but I had to ask him the price--again in my opinion I shouldn't have to ask. Pre dinner drinks were good but overpriced. Nice wine selection but also overpriced (maybe it's just because I'm used to California wine prices). I liked the dinner selections-expensive but not overpriced for the quality of ingredients, view/ambiance and overall good service. I got rack of lamb--a huge amount of prime lamb meat--much more than the usual rack (all 4 of us got to try it). Others 3 got the scallop/shrimp special. These were very good-not overcooked and good amount. In fact 2 of our party shared the entree and payed the $12 split charge. Well worth it as they got more than half of the meal each, the aperitif, bread. No room for desert. So, great views and ambiance, expensive drinks, quality entrees for appropriately high price and beware of the water-LOL. Good for a special night out. read more

TEN 3 - New American Near Me - Albuquerque, New Mexico

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Our visit to Ten-3 was the ultimate highlight of our New Mexico vacation, especially since we hiked 7.5 hours to get there! It was a totally awesome day. The first thing we did was celebrate with a glass of fabulous Champagne while overlooking all of Albuquerque as the sun set. All the food was divine, and our waiter Lorenzo was just terrific. He was friendly, welcoming, and very generous with his time and affection. This is a once-in-a-lifetime type of restaurant experience, especially if you are visiting from out-of-state like we were. Everything about it was amazing. We rode the tram off the mountain, last carriage of the day! Wonderful memories made! read more

TEN 3 - Victory! The final approach to dinner. - New American Near Me - Albuquerque, New Mexico

Here is the truth: you pay $33 RT to ride the tram up to dinner (and back). Ceaser salad and margarita were fabulous. The ambiance is strange. You can hear the waiters calling in the food like you are at a Waffle House. The waiters and sous chefs and chef all yelling at each other. People in jeans, people in ball gowns. We split a ribeye for $60 plus a $15 sharing charge. It came out cold TWICE! They call it grilled but we watched them pre-prepare steaks and stick them in a warmer. Veggies - ice cold. Manager didn't care and chef told me there was no way it was 30 minutes between salad being picked up and steak being served, but it was. Top off the $200+ $66 team tickets evening with a nasty bathroom. read more

TEN 3 - New American Near Me - Albuquerque, New Mexico

PRETENTIOUS. Wearing shorts and t-shirt at 1:00 pm after coming up the tram, I expected easy food. Nope, not here. The greeter was dressed in an evening dress. The rest of the staff looked more normal-jeans and appropriate shirts. The food is pricy, but excellent. The kids menu is reasonable. But there is no hamburger; they offer a bison-burger for $31. I had the Caprese Sandwich for only $21. Upon asking what 'burrata' was, the nice waitress informed me it was cheese. I didn't know the definitions of many other words on the menu. The sandwich was very good. Only the east half of the restaurant is open; the west half with a great view of Albuquerque and beyond is saved for dinner. I shared our experience with neighbors later. They had heard it was expensive. I miss the days of High Finance where despite the scary name, there were twice the number of tables, an affordable menu and a great view of Albuquerque all afternoon. Next time up the tram, I'll pack a lunch and enjoy it in the shade of a tree outside. Posted by the husband of Julia B. read more

From the moment we checked in at the base of the tram through all of our amazing dinner and the ride back down the staff were great and the whole process was smooth sailing. Definitely make a reservation (otherwise you'll either be turned away or have a very long wait - often with no where to wait other than outside which can be windy and cold). And get to the base of the tram an hour before your reservation and you'll be golden!! read more

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Snobby about dress code but only for certain guests and not others. Definitely not worth it. Servers are great though.

Working as a server at a fine dining restaurant, I understand things happen but the way this situation was handled was what enticed me to write this review. We had a reservation in which they never told us over the phone there was a tram ride necessary to reach the restaurant. After furthering reviewing the restaurant I can see multiple people have had a similar experience. We were so excited to dine here and the tram employees informed us they do this often. We were in town for the Balloon Fiesta and many restaurants are booked and we drove 30 mins to no avail. They cancelled our reservation and at any rate we are glad we didn't dine here now with which such awful customer service. read more

I hate giving bad reviews but I want to be honest. Issues for the Formal dining: pretentious waitstaff, non-accommodating for allergies, paying for scenery more than dining experience. Worth trying at least once though. I was very excited to try this high end restaurant-specifically the formal dining, especially as a transplant from another state. It's located at the top of the Sandia mountains, getting to the top is $29 to ride the tram (cost could vary on the time of year) and beautiful is an understatement for the views. It requires a reservation. The formal dining area is very elegant with large windows that overlook the city. My sister and came in our best formal dresses. But right away I could tell that the waitress didn't think we were the "right" crowd. She was a little off-putting and condescending. We ordered drinks, which were tasty but just as delicious as drinks served for half the price at restaurant/bars at the bottom of the mountain or in the heart of the city. The food was pretty good but nothing that entirely blew me away. We were served with bread that arrived after our main course, and our waitress gave us a hard time because she assumed we had already eaten the bread. My sister is allergic to pine nuts and the majority of the dishes has pine nuts in it. She tried to order the "chicken chop" without pesto and the waitress informed us "pesto is what makes the dish" and didn't even ask the chef if that could be an option. She ended up trying the wedge salad with bone marrow salt (which she said was delicious) and ordered jumbo lump crab cake. The crab was fabulous and very fresh. I ordered the Pappardelle, thinking my sister would be able to at least try or have a bite of that. But they also put pine nuts in the pasta which wasn't clearly displayed on the menu before I ordered it. They give palate cleansers between courses and at the end of the meal they give chocolate truffles which is a nice touch. Overall I would say the biggest take away was feeling degraded by the waitress. I think if we had a different waiter the experience would have been better. The scenery and the view romanticize the dining, but I think you can have just as delicious food at the bottom of the mountain and in the city for a more affordable price. Definitely has an appeal for tourists or patrons that are looking to feel "exclusive" or "elite". I don't think I'll be dining in the formal area again but I would be willing to try the casual dining area which is a first come first serve, no reservations or dress code required. Don't take my word for it alone, go check it out for yourself just so you can say you dined at the top of a mountain! read more

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Beware! Abusive customer service We live in the area and have been in the a couple of times. The food is fine but there is a 20-30% up charge due to location. We usually take out-of-town guests here for the views but recently had a terrible interaction that was almost abusive by the floor manager, Krista. We were running late due to an emergency my husband had in clinic. We were not outside the 20 minutes grace period when we arrived but the floor manager, Krista, refused to allow us to be seated because could not be late at all. Apparently, if you take a later reservation the 20 minute grace period doesn't apply even thought that's not written on the website, via Open Table, or communicated to you by the staff prior to the reservation. We tried to explain we had a work emergency at clinic but she said that was "no excuse". She was so incredibly rude and unprofessional. She berated my husband for not being early. Then, for no seeming reason except to be cruel, she threatened to charge us $200 dollars for "canceling". We tried to reason with her, for the sake of our guests; we offered to be out in an hour so her staff wouldn't lose money but she still refused. It was clear when we first talked to her that she did not care if we came back or not. Her abrasive and hostile behavior was so out of proportion it was embarrassing for her and the restaurant. We were hosting international guests who commented they had never been treated so poorly despite traveling on four continents. I would assume she feels she can act this way because they have so many tourists l, they assume they can treat people poorly. Because of her behavior we really can never come back nor can we recommend this to anyone lest they also have to deal with Krista. read more

Had to send a sandwich back for lack of one of the ingredients only to have it brought back to the table exactly as it was rejected the first time. No. read more

We so looked forward to dinning here. All of the ingredients for a first class meal just wasted. Too much volcanic salt in the butter, and rice. Horseradish flavor overpowered the steak tartar, too much was I on the tuna tartar. The chocolate peanut butter desert was uninspiring. Great wine and drink list. English sparkling water and great service allowed two stars. Overcooked sea bass and undercooked rice. Perhaps they are better with meat or vegetarian cuisine. The house martini and margaritas were perfect. Coffee service came with biscotti and brown sugar stir stick and a two cup pot. Ambiance 10 stars read more

Was in town for a day and decided to try Ten3 while up there. I give them 5 stars because they let me charge my phone when I desperately needed it. Not sure if the charging station is part of their service but nevertheless, thank you! Oh and their Smash Burger was awesome! Service was great despite the Covid measures. read more

TEN 3 - View from Ten3 deck. - New American Near Me - Albuquerque, New Mexico