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    Telenet Systems Inc

    1.0 (1 review)

    Services - Telenet Systems Inc

    Security monitoring services

    Security system installation

    Security system repair

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    3 years ago

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    Owen Security Solutions - Security Advisors help customers understand the latest technologies and custom design systems to suit their needs.

    Owen Security Solutions

    (10 reviews)

    After a storm and internet outrage, I got a new router in 2023, to come and change the router info,…read moreI was quoted $129 plus parts just to reconnect my cameras to WiFi. I was then told the camera was broken and I needed a new one. It was not, but I agreed, because it's just a camera, how much could that cost? After that service call to replace a camera the technician just wasn't smart enough to replace, and had to come out multiple times, also showing up with the wrong parts more than once, I was charged about $1000. The camera was also installed very poorly, and had to be redone by another technician because it looked terrible. When I objected to this charge, I was talked into a maintenance plan to avoid these charges, even though they were not my fault. I hadn't planned to move, and I saw no other way out of this, so I agreed. I should not have. About half way through a 3 year contract, I moved out of state. I called to cancel my contract. Instead of thanking me for the 6 years I was their customer, I was told I had to pay the remaining $1550 of my contract, even though they do not service my new location. I explained my situation, how I was forced into this contract over a terrible experience to avoid a ridiculous charge, and I was told they could not do anything. I asked for at least a discount given the circumstances. I was told they did a cost analysis, and could not offer a discount. I was also asked to contact the new owners of my home, and see if they wanted to take over my contract. I refused to do that. This company only cares about money, and their technology is extremely outdated. I would never recommend them to anyone. They have numerous negative Google reviews for a reason.

    System works but I had to research solution myself to fix communication error…read more Three calls to Owen did not offer this fix and they wanted to send a repair person. Easy fix to unplug transformer and replug.

    Telenet Systems Inc - securitysystems - Updated May 2026

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